Harnessing The Implicit Value  Of The Social Graph Charlene Li Altimeter Group November 4, 2008
A long, long, time ago… Google OpenSocial November 1, 2007 Facebook Connect May 9, 2008 MySpace Data Availability May 8, 2008 Google FriendConnect May 12, 2008 Facebook Platform May 24, 2007
Social networks will be like air
Agenda Where are we today with the open Web? How will things work better? What should you be doing to prepare?
The rules are being agreed upon Two standards with Facebook and the “Open Stack” Remote sites now starting to access social data
Walled gardens are breaking down Facebook’s Julie Zhuo sharing Facebook Connect’s UI experiences at the  OpenID/Oauth UX Summit, October 20, 2008. Source: John McCrea.
1. Universal identity – Open ID,  email, mobile number, gamer tag
2. Detailed social graph Spouse Colleague Nice neighbor Bunco buddy My BFF Mother Client Bad neighbor Gym buddy Ex-boyfriend Child Prospect New neighbor Trainer High school rival
3. Activities and applications TheInsider.com allows users to bring in their Facebook friends Avoids building yet another siloed social network
Obama campaign integrated Facebook Connect two weeks ago
Agenda Where are we today with the open Web? How will things work better? What should you be doing to prepare?
The Promise “ Anything that you do is better  done with friends.” (Just not necessarily with all of them.)
The Perfect (Data) Storm Today, we can capture what was invisible and untrackable because of three trends Social relationships Explicit friends, profiles, and behavior Culture of sharing Content creation, tagging, and lifestreaming Ambient data generation and capture Location, browsing and search history, purchases
Communications can fill in  the social graph
Google already tracks  who you email the most
As “life devices”, mobile becomes the core of implicit data Web apps like Yahoo! OneConnect pull in social graph data Can tap into location and address book today In the future, will tap into call log, messaging, browsing, and calendar as well
A “social algorithm” will make privacy and permissions easier to manage Context makes content privacy easier Social signals provide a shorthand for our mental map of relationships Suggests who might want to see it, e.g. photo sharing Community based privacy Suggests people like you have this type of privacy
Ambient data informs  next actions to take Times when contact emails   best time to email him Rank among contacts Phone number extracted from emails Request a meeting Source: Xobni.com
Organizing and sharing your photos Take a photo with your GPS and  compass enabled camera (adds metadata to the photo) Face recognition software identifies people in your social graph (leverages existing social graph) Calendar shows I’m on vacation (provides context) Sends it to my mom’s photo frame (sets default permissions)
The future of ITV The fallacy of ITV – that people would want to interact with a  television Instead, they want to interact with  each other Smart TV’s will understand your social graph Current TV’s “Hack The Debate” integrating Twitter into the broadcast
Engagement Pyramid Base: Global active Internet users (uses the Internet every day/every other day Note: Percent of active Internet users that do this at least weekly Source: Universal McCann Social Media Tracker Wave 3, March 2008 Edit a wiki Moderate a forum Write in a blog – 21%  Upload a video – 18% Rate a product or service Comment on a blog post Write in a discussion forum Share online video – 37% Update profile – 35% Upload photos – 23% Watch online video – 59% Read blogs – 48% Download podcasts – 23%
GetGlue adds a social toolbar in Firefox around objects
The same toolbar appears on IMDb
The toolbar shows Chris’s comments from Wikipedia
Transactions also become easier
Semantic search alone  doesn’t work well
Search can improve with social context
Agenda Where are we today with the open Web? How will things work better? What should you be doing to prepare?
1) Prepare to open Leverage existing identity and social graphs Get your privacy and permission strategy aligned with an open strategy Find your trust agents “ In Google I trust”
2) Open up your data and  mental firewalls But allow people and employees to create  their own “personal” firewalls
3) Prepare for the demise of  the org chart New forms of leadership will be needed
Summary Social networks will be like air Open will be the new norm, so consider how you will open your business Prepare for a new type of leadership
Charlene Li Altimeter Group [email_address] blog.altimetergroup.com Slides available at slideshare.net/charleneli Copyright © 2008 Altimeter Group

Defrag Keynote Nov. 4, 2008

  • 1.
    Harnessing The ImplicitValue Of The Social Graph Charlene Li Altimeter Group November 4, 2008
  • 2.
    A long, long,time ago… Google OpenSocial November 1, 2007 Facebook Connect May 9, 2008 MySpace Data Availability May 8, 2008 Google FriendConnect May 12, 2008 Facebook Platform May 24, 2007
  • 3.
  • 4.
    Agenda Where arewe today with the open Web? How will things work better? What should you be doing to prepare?
  • 5.
    The rules arebeing agreed upon Two standards with Facebook and the “Open Stack” Remote sites now starting to access social data
  • 6.
    Walled gardens arebreaking down Facebook’s Julie Zhuo sharing Facebook Connect’s UI experiences at the OpenID/Oauth UX Summit, October 20, 2008. Source: John McCrea.
  • 7.
    1. Universal identity– Open ID, email, mobile number, gamer tag
  • 8.
    2. Detailed socialgraph Spouse Colleague Nice neighbor Bunco buddy My BFF Mother Client Bad neighbor Gym buddy Ex-boyfriend Child Prospect New neighbor Trainer High school rival
  • 9.
    3. Activities andapplications TheInsider.com allows users to bring in their Facebook friends Avoids building yet another siloed social network
  • 10.
    Obama campaign integratedFacebook Connect two weeks ago
  • 11.
    Agenda Where arewe today with the open Web? How will things work better? What should you be doing to prepare?
  • 12.
    The Promise “Anything that you do is better done with friends.” (Just not necessarily with all of them.)
  • 13.
    The Perfect (Data)Storm Today, we can capture what was invisible and untrackable because of three trends Social relationships Explicit friends, profiles, and behavior Culture of sharing Content creation, tagging, and lifestreaming Ambient data generation and capture Location, browsing and search history, purchases
  • 14.
    Communications can fillin the social graph
  • 15.
    Google already tracks who you email the most
  • 16.
    As “life devices”,mobile becomes the core of implicit data Web apps like Yahoo! OneConnect pull in social graph data Can tap into location and address book today In the future, will tap into call log, messaging, browsing, and calendar as well
  • 17.
    A “social algorithm”will make privacy and permissions easier to manage Context makes content privacy easier Social signals provide a shorthand for our mental map of relationships Suggests who might want to see it, e.g. photo sharing Community based privacy Suggests people like you have this type of privacy
  • 18.
    Ambient data informs next actions to take Times when contact emails  best time to email him Rank among contacts Phone number extracted from emails Request a meeting Source: Xobni.com
  • 19.
    Organizing and sharingyour photos Take a photo with your GPS and compass enabled camera (adds metadata to the photo) Face recognition software identifies people in your social graph (leverages existing social graph) Calendar shows I’m on vacation (provides context) Sends it to my mom’s photo frame (sets default permissions)
  • 20.
    The future ofITV The fallacy of ITV – that people would want to interact with a television Instead, they want to interact with each other Smart TV’s will understand your social graph Current TV’s “Hack The Debate” integrating Twitter into the broadcast
  • 21.
    Engagement Pyramid Base:Global active Internet users (uses the Internet every day/every other day Note: Percent of active Internet users that do this at least weekly Source: Universal McCann Social Media Tracker Wave 3, March 2008 Edit a wiki Moderate a forum Write in a blog – 21% Upload a video – 18% Rate a product or service Comment on a blog post Write in a discussion forum Share online video – 37% Update profile – 35% Upload photos – 23% Watch online video – 59% Read blogs – 48% Download podcasts – 23%
  • 22.
    GetGlue adds asocial toolbar in Firefox around objects
  • 23.
    The same toolbarappears on IMDb
  • 24.
    The toolbar showsChris’s comments from Wikipedia
  • 25.
  • 26.
    Semantic search alone doesn’t work well
  • 27.
    Search can improvewith social context
  • 28.
    Agenda Where arewe today with the open Web? How will things work better? What should you be doing to prepare?
  • 29.
    1) Prepare toopen Leverage existing identity and social graphs Get your privacy and permission strategy aligned with an open strategy Find your trust agents “ In Google I trust”
  • 30.
    2) Open upyour data and mental firewalls But allow people and employees to create their own “personal” firewalls
  • 31.
    3) Prepare forthe demise of the org chart New forms of leadership will be needed
  • 32.
    Summary Social networkswill be like air Open will be the new norm, so consider how you will open your business Prepare for a new type of leadership
  • 33.
    Charlene Li AltimeterGroup [email_address] blog.altimetergroup.com Slides available at slideshare.net/charleneli Copyright © 2008 Altimeter Group

Editor's Notes

  • #2 Social networks will be like air