The document discusses key concepts related to business strategy including vision, mission, objectives, critical success factors, and analysis. It provides definitions and examples of vision as the desired future destination, mission as the organization's role in society, and objectives as precise goals. Critical success factors are identified as essential areas for competitive success. Different levels of analysis are also summarized, including internal analysis of the company, customer, and competitor, as well as external analysis of context.
This Presentation gives the idea of mission and objectives of any organisation. It explains about the quality of good vision, mission and objectives of any organisations .
Defines Mission and Vision, suggests how to develop a mission and vision, and gives examples of good mission and vision statements. For both non-profit and for-profit organizations and companies.
This Presentation gives the idea of mission and objectives of any organisation. It explains about the quality of good vision, mission and objectives of any organisations .
Defines Mission and Vision, suggests how to develop a mission and vision, and gives examples of good mission and vision statements. For both non-profit and for-profit organizations and companies.
When taking your organization global, an effective mission and vision statement will help to chart your path to global success. See the mission and vision statements of well-known multi-national companies and how they have driven the company forward. fr -
This presentation is an interactive workshop to use with clients to help them understand and develop mission and mission statements. It was prepared for the CMO and head of retail for Dime Savings Bank of Williamsburg, but can be applied to any business. In this presentation you will learn the difference between these two commonly blurred company statements, go through interactive exercises to help develop them, and learn from the best visions and missions in the business.
Talent Management and knowledge management at LGHarsh Tamakuwala
talent management and knowledge management LG with company History define of talent management and knowledge management and what are the practices used by the LG
When taking your organization global, an effective mission and vision statement will help to chart your path to global success. See the mission and vision statements of well-known multi-national companies and how they have driven the company forward. fr -
This presentation is an interactive workshop to use with clients to help them understand and develop mission and mission statements. It was prepared for the CMO and head of retail for Dime Savings Bank of Williamsburg, but can be applied to any business. In this presentation you will learn the difference between these two commonly blurred company statements, go through interactive exercises to help develop them, and learn from the best visions and missions in the business.
Talent Management and knowledge management at LGHarsh Tamakuwala
talent management and knowledge management LG with company History define of talent management and knowledge management and what are the practices used by the LG
A vision states what the organization aspires to become in the future. A mission reflects the organization's past and present by stating why the organization exists and what role it plays in society. Goals are the more specific aims that organizations pursue to reach their visions and missions.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
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Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
1. Definition of Business
Dr. Prabir Kumar Dash
By creating new products, spreading technology and raising
productivity, enhancing quality and improving service, business has
always been the active agent of progress.
It helps make the good things of life available and affordable to ever
more people. This process is driven by competition and spurred on by
the need to provide adequate returns to those who risk their money and
their careers, but is, in itself, a noble cause.
We should make more of it. We should, as charitable organizations do,
measure success in terms of outcomes for others as well as for
ourselves.
Charles Handy
What’s Business For ?
1
2. Business Definitions
Business Definition
Derek F. Abell
Customer functions - What?
Time pieces: record time, fashionable, giftitem
Customer groups - Who?
To serve individuals or for Industrial use
Alternate technologies - How?
Mechanical, Quartz digital, Quartz analog
2
3. Xerox India Ltd. (erstwhile Modi Xerox)
Strategy of pitching itself as a service organization rather than a
vendor of machines (of which there are plenty in India).
Customer groups - individual organization, government departments,
export market
Customer functions - provide communication with ease of reproduction
Technology - high quality, latest available from Xerox Corp., USA.
Xerox India: Action taken....
3
Customer Group : efficient high priced & appropriate & low priced
model; Marketing - full service maintenance agreement, renting of
machines.
Customer functions : high & medium quality photocopier- spares
(drums), consumable items (toner, developer) – after-sales service
support.
Technology : heavy investments in high-tech manufacturing facilities,
high quality manpower, customer services staff.
4. Dictionary Definition:
Vision is an “image of the future we seek to create.”
A vision statement describes in graphic terms where the goal-
setters want to see themselves in the future.
It may describe how they see events unfolding over 5 or 10
years if everything goes exactly as hoped.
Vision
Vision Statements
Indian Oil Corporation
A major diversified, transnational,
integrated energy company, with national
leadership and a strong environment
conscience, playing a national role in oil
security& public distribution.
4
5. Dictionary Definition:
Mission is a “purpose, reason for being; also, an inner calling
to pursue an activity or perform a service.”
Mission statement defines the purpose or broader goal for
being in existence or in the business.
It serves as an ongoing guide without time frame.
Mission
Mission
What is our business?
What will it be?
What should it be?
- Underlying need of the society that any organization serves to fulfill
Mission: To satisfy
information needsof
the society
5
Book Publisher: To provide excellent
reading material
Magazine Editor: To present news analysis
in balanced and unbiased manner
6. Feasible
Precise
Clear
Motivating
Distinctive
Indicate major components of strategy
Indicate how objectives are achieved
Characteristics of Mission
Mission, Purpose, Aim, Goal, General Objective, Grand Strategy,
Corporate Objective, Corporate Philosophy – related terms
Mission Statement
Criteria for evaluation
6
Is our mission statement is focused on satisfying customer needs ratherthan
being focused on the product?
Does our mission statement tells who our customersare?
Does our mission statement explains what customer needs our company is trying
to satisfy?
Does our mission statement explains how our company will serve its customers?
Does our mission statement fits the current marketenvironment?
Is our mission statement based on our corecompetencies?
Is our mission statement motivating and does it inspire employeecommitment?
Is our mission statement realistic?
Is our mission statement specific, short, sharply focused and memorable.
Is our mission statement is clear and easilyunderstood?
Does our mission statement says what we want to be rememberedfor?
7. Mission & Vision Statements
Our mission is:
To bring inspiration and innovation
to every athlete* in the world.
*If you have a body, you are
an athlete.
The Coca-Cola Company
Our Mission:
To refresh the world - in mind, body and spirit
To inspire moments of optimism - through our
brands and actions
To create value and make a difference
everywhere we engage
Vision of the Coca-Cola Company:
To achieve our mission, we have developed a set of goals, which we will work with our bottlers
to deliver:
Profit: Maximising return to shareholders, while being mindful of our overall responsibilities
People: Being a great place to work, where people are inspired to be the best they can be
Portfolio: Bringing to the world a portfolio of beverage brands that anticipate and satisfy
people's desires and needs
Partners: Nurturing a winning network of partners and building mutual loyalty
Planet: Being a responsible global citizen that makes a difference
Productivity: Be a highly effective, lean and fast-moving organisation
Vision:
"To be a globally respected
corporation that provides best-of-
breed business solutions,
leveraging technology, delivered
by best-in-class people."
Mission Statement:
"To achieve our objectives in an
environment of fairness, honesty,
and courtesy towards our clients,
employees, vendors and society
at large."
Values:
We believe that the softest pillow is aclear
conscience. The values that drive us
underscore our commitment to:
Customer Delight
To surpass customer expectations
consistently
Leadership by Example
To set standards in our business and
transactions and be an exemplar for the
industry and ourselves
Integrity and Transparency
To be ethical, sincere and open in all our
transactions
Fairness
To be objective and transaction-oriented,
and thereby earn trust and respect
Pursuit of Excellence
To strive relentlessly, constantly improve
ourselves, our teams, our services and
products to become the best
7
8. Vision:
"To be among the global top 10 by
2010 ."
Mission Statement:
"To help customers achieve their
business objectives by providing
innovative, best-in-class
consulting, IT solutions and
services. Make it a joy for all
stakeholders to work with us."
Q: TCS had a target to be a $10-billion firm.
Have you given any target to yourself in
terms of the company’s growth?
A: In a few days time, we will have a vision
statement but it will not be about numbers.
-N.Chandrasekharan, CEO
(Oct.07, 2009: Business Standard)
“TCS has become the world's 9th largest
s/w services company in terms of
revenues.”
For the $6.3 billion-TCS, the focus now"would
be to climb the value chain in a bid to
differentiate its services from competition,"
- Ratan Tata, Chairman
(July 03, 2010: The Times of India)
Objectives
8
Define organization’s relationship with its environment
Help pursue organization’s mission
Basis for strategic decision making
Standards for performance appraisal
Translated to goals - attainable - specific
9. Setting Objectives: 5 rules
S pecific
M easurable
A ttainable
R elevant
T imely
9
10. Hierarchy of objectives
Divisional
Departmental
Functional
Operational
What objectives are set?
Peter Drucker
10
1. Market standing
2. Innovation
3. Productivity
4. Physical & financial resources
5. Profitability
6. Manager performance & development
7. Worker performance & attitudes
8. Public responsibility
11. How objectives are formulated?
Glueck
Forces in environment
Realities of enterprise’s resources & internal power
relationships
Value system of the top executives
Awareness by the management
Critical Success Factors
11
What to we need to do in order to be successful?
e.g. : Courier - reliability & speed
CSFs have an impact on profitability
Product attributes, competitive capabilities and market achievements
Scientific research, low cost efficiency, strong distribution network,
fast technical assistance, design expertise, image, managerial experience,
superior workforce talent.
ORIGIN:
The term 'critical success factor' was first coined by Rockart (HBR, 1979).
He defined it as:
“the limited number of areas in which results, if they are satisfactory, will
ensure successful competitive performance for the organization.’”
12. Critical Success Factors
ELGI is based in Coimbatore TN (since 1960s)
Humble beginnings -
Bus body building
Wood-working machinery
Reclaiming rubber from used tyres
Automotive chains – Capturing OEM market with quality & reliability in delivery
Garage Equipment – Customer service thru efficient after-sales service
"ELGI aims to get a sizeable share of the world market for its
compressors and automotive equipment business by 2015 "
Vision
Rotary Compressor Division
Reciprocating, Railways and Original
Equipment Division
Automotive Equipment Division
Engines Division
Manufacturing and Engineering Services
5 Divisions
Identifying Critical Success Factors
12
Basis on which customers choose brands or sellers - What product
attributes are crucial?
Resources & competitive capabilities a seller needs to have to
remain competitive
What enables sellers to sustain competitive advantage?
A critical success factor (CSF) is not a “key performance indicator” (KPI).
Critical Success Factors are elements that are vital for a strategy to be successful.
KPIs are measures that quantify objectives and enable the measurement of strategic
performance.
For example: KPI = number of new customers;
CSF = installation of a call centre for providingquotations
13. Summary
Vision: Destination of business
Mission: Role they wish to play in society
Values: Beliefs that are shared among the stakeholders of anorganization.
Purpose: Purpose(s) organization should strive for
Policy: Guidelines for action
Procedures: Series of related steps or tasks
Rules: Prescribed course of action
Strategy: Course of action or a plan - unified comprehensive and integrated - to assure
that the objectives of the organization are achieved.
Goal: Open-ended attributes denoting a future state or outcome of an effort put innow.
Objective: Close-ended attribute which is precise and is expressed in specificterms.
Objectives are often used to refer to end-situations whereas goals are about stages in
the process of reaching the objective.
Analysis
FACET
FOCUS
MOULDS MECHANISMS MANIFESTATIONS SWOT
InternalAnalysis
COMPANY • Vision, Mission,Values
• TOWS / SPACEmatrix
• Biz Portfolios
• Structure
• Processes
• Systems
• Excellence
• Innovation
Strengths&
Weaknesses
CUSTOMER • Pricing Models
• Service-Profit Chain
• Co-Creation
• ActivityBased
Management
• Balanced Scorecard
• Value Proposition
ExternalAnalysis
COMPETITOR • VRIO
• Value Net
• Hyper-Competition
• Competitive Intelligence • Competitive Advantage
Opportunities&
Threats
CONTEXT • PESTEL
• Five Forces
• Scenarios
• Foresight
• Knowledge
Management
• Early WarningSignals
• Blind spots
STRATEGY FORMULATION EXECUTION & IMPLEMENTATION
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