Martin Cabral is a recent high school graduate from Sierra Vista High School in Baldwin Park, California with a GPA of 3.3 who is currently working as a Third Party Collector Manager Trainee at GC Services in Irwindale, California. He has also held seasonal and temporary positions in landscaping, shipping/receiving, and installation. Martin is fluent in Spanish and proficient in Microsoft Office applications. He was on the Principle's Honor Roll and completed a computer tech program in high school. References are available upon request.

1. MARTIN CABRAL
13979 Garvey Avenue Apt. #22, Baldwin Park, California 91706
(626) 494-8594 mcabral626@yahoo.com
EDUCATION:
Sierra Vista High School
Baldwin Park, CA
Graduate: June 2009
GPA: 3.3
EXPERIENCE:
GC Services, Irwindale, CA July 2009 - Present
Third Party Collector Manager Trainee/ Dish Network and Court Collection Division
o Provide good quality customer service to customers and give detail information about
client’s collection bill.
o Perform detail view of bills.
o Correct deficiencies and oversights during quality assurance reviews or as outlined by the
Unit Manager, Assistant Manager and/or Manager.
o Negotiates arrangements with customer to pay debt in full, or sets up the best possible
arrangements.
o Ensure to achieve monthly budget.
o Document all collections activity in a concise and accurate manner.
o Adhere to FDCPA/Federal/State/City laws/provisions, as defined by FDCPA.
o Approve and review accounts within the working supervisor queue and other queues as
assigned.
o Handles escalated calls from team members and will initiate outbound calls when needed.
o Ensure work standards are met and correct and deficiencies with employee performance
deficiencies with employee performance.
Personal Plus, Inc (Temporary/Seasonal)
DEX Data Exchange, City of Industry, CA June 2009 – July 2009
o Pull orders and prepare them for shipping.
o Manage shipping and receiving to ensure quality performance.
ColorStone Summer 2008
o Assist with installing marble and creating design for patterns.
o Assist with tasks at hand.
o Collaboratively work with team members to ensure production.
Landscaping Summer 2006 - 2009
o Perform tasks such as lawn mowing, wheat eater, and all applicable appliances to ensure
customer approval.
o Collaboratively worked with team to perform efficient and eject jobs quickly.
o Work on individual performed projects such as fertilizing, planting, etc.
LANGUAGES AND SKILLS:
Spanish (Fluent), Microsoft Office (Word, Excel, Publisher, PowerPoint, Photoshop)
WPM: 30
ROP : Computer Tech September 2007 – June 2008
ACTIVITIES AND AWARDS:
Principle’s Honor Role

2. MARTIN CABRAL
13979 Garvey Avenue Apt. #22, Baldwin Park, California 91706
(626) 494-8594 mcabral626@yahoo.com
REFERENCES
Available upon request.