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Video
Is the Investment Worth It?
1.Why video is still growing
2.Video and the customer lifecycle
3.Success stories
4.How to prove ROI
Why video is still growing
Consumer expectations
have changed
8 billion Facebook videos viewed daily
It’s in the numbers
Video boosts marketing and
sales results
The Problem
Lack of video

- I don’t know how to start

- It’s too expensive

- I don’t know how to track ROI
Poor use of video
-No goal setting

-No tracking results

-Video in one place only
Video’s effect on the
customer lifecycle
as told through success stories
Every video should start with a goal
Video Strategy
CONVERT LEADS
NURTURE LEADS
CLOSE SALES
SUPPORT CUSTOMERS
INCREASE ENGAGEMENT
Increase Engagement
Video in social
85% of watches happen without sound on Facebook
Use silent-friendly videos in social
Visuals should carry the
video's message on their
own
Include captions
Start with an introduction
that doesn't need audio
Video in blogs
Rand has been recording these videos for almost 10 years, and
they remain the most popular post we feature on our blog.
We got 5,000 views with a 73% engagement rate, which we
feel good about considering the 10-minute length.
“
Michael Bird, Video Production Strategist at Moz
Chapters
Video on websites
Video = 2.6x more time spent on the page
This video is meant to be one's first introduction to what our company
and camp is all about, and since we are a kids day camp, what better
way to tell our story than through the voices of our campers! Rather
than using a scripted voiceover, we pulled from interviews with many
children about their experience at our camp.
This video has been viewed more than 15,000 times and has a strong
engagement rate. We believe that it's successful because of its
engaging visuals and honest voice.
“
David White, Videographer at Steve & Kate’s Camp
15,000+ Plays 70% Engagement
Convert Leads
Generate new leads
from the video itself
CTA Conversion Rate by Location
3.15%
start

16.95%
middle

10.98%
end
Turnstile Conversion Rate by Location
16%
start

24%
middle

3.4%
end
Video on
Landing Pages
• Keep it short and sweet
• Give a taste of what
someone will learn
Our CFO's daughter wanted to make custom Valentine's Day stickers
for her classmates...Stories like these are not only fun to hear, but they
can also be very effective marketing tools.
We built a custom landing page specifically for this video, which
features a prominent play button. This has led to an 81% play rate. And
the story behind the video has helped it score an 84% engagement
rate.
“
Jeremy Wick, Head of Video at StickerMule
Nurturing Leads
Include videos in your email campaigns
Boost open rates by 19% and increase click-through rates by 65%
Goal: leave the inbox
and take an action on
your website
• Include a thumbnail from
your video

• Link to an external page
We found a corner of the office to film in, and we spent about 30
minutes ad-libbing the script.
People regularly retweet it, which is probably more publicity than most
companies get from people opting out of their email campaigns, and
we were covered in PR Daily for creating "The Best Unsubscribe
Video Ever.”
Dan Sally, Inbound Marketing Specialist at HubSpot
“
100,000+ Plays 74% Engagement
Video in Sales
77% of consumers have been convinced to
buy a product or service by watching a video.
Source: wyzowl.com/video-marketing-statistics-2016.html
69% of users would prefer to watch video
to learn about a product or service (vs text)
Source: wyzowl.com/video-marketing-statistics-2016.html
Zappos sells up to 30% more using product videos.
Connecting with prospects
Closing deals
“We've closed 63% of the clients we've sent these videos to,
compared to 46% of clients we did not send these videos to. Our close
rate went up 17%.
The videos aren't perfect. What's important is getting them shot and
sent over quickly after a productive sales call. This builds stronger
connections between the prospects, our business, and our team,
which in turns closes deals.”
“
Alex Dunn, Video Producer at BluLeadz
Proving ROI
Engagement, plays and actions
Generate leads with an email collector
Any time you collect an email, it will be added as a new contact.
Rewatches and heatmaps
Segment contacts based on what they’ve watched
See which videos are driving conversions and personalize your follow-up.
Thank you

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Dee Dee de Kenessey - Getting Started with Video: Is the Investment Worth It?

  • 2. 1.Why video is still growing 2.Video and the customer lifecycle 3.Success stories 4.How to prove ROI
  • 3. Why video is still growing
  • 4. Consumer expectations have changed 8 billion Facebook videos viewed daily
  • 5. It’s in the numbers Video boosts marketing and sales results
  • 6. The Problem Lack of video - I don’t know how to start - It’s too expensive - I don’t know how to track ROI Poor use of video -No goal setting -No tracking results -Video in one place only
  • 7. Video’s effect on the customer lifecycle as told through success stories
  • 8. Every video should start with a goal Video Strategy
  • 9. CONVERT LEADS NURTURE LEADS CLOSE SALES SUPPORT CUSTOMERS INCREASE ENGAGEMENT
  • 12. 85% of watches happen without sound on Facebook
  • 13. Use silent-friendly videos in social Visuals should carry the video's message on their own Include captions Start with an introduction that doesn't need audio
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  • 18. Rand has been recording these videos for almost 10 years, and they remain the most popular post we feature on our blog. We got 5,000 views with a 73% engagement rate, which we feel good about considering the 10-minute length. “ Michael Bird, Video Production Strategist at Moz
  • 19.
  • 22. Video = 2.6x more time spent on the page
  • 23.
  • 24. This video is meant to be one's first introduction to what our company and camp is all about, and since we are a kids day camp, what better way to tell our story than through the voices of our campers! Rather than using a scripted voiceover, we pulled from interviews with many children about their experience at our camp. This video has been viewed more than 15,000 times and has a strong engagement rate. We believe that it's successful because of its engaging visuals and honest voice. “ David White, Videographer at Steve & Kate’s Camp 15,000+ Plays 70% Engagement
  • 25.
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  • 29. Generate new leads from the video itself
  • 30. CTA Conversion Rate by Location 3.15% start 16.95% middle 10.98% end
  • 31. Turnstile Conversion Rate by Location 16% start 24% middle 3.4% end
  • 32. Video on Landing Pages • Keep it short and sweet • Give a taste of what someone will learn
  • 33.
  • 34.
  • 35. Our CFO's daughter wanted to make custom Valentine's Day stickers for her classmates...Stories like these are not only fun to hear, but they can also be very effective marketing tools. We built a custom landing page specifically for this video, which features a prominent play button. This has led to an 81% play rate. And the story behind the video has helped it score an 84% engagement rate. “ Jeremy Wick, Head of Video at StickerMule
  • 37. Include videos in your email campaigns Boost open rates by 19% and increase click-through rates by 65%
  • 38. Goal: leave the inbox and take an action on your website • Include a thumbnail from your video • Link to an external page
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  • 40.
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  • 44. We found a corner of the office to film in, and we spent about 30 minutes ad-libbing the script. People regularly retweet it, which is probably more publicity than most companies get from people opting out of their email campaigns, and we were covered in PR Daily for creating "The Best Unsubscribe Video Ever.” Dan Sally, Inbound Marketing Specialist at HubSpot “ 100,000+ Plays 74% Engagement
  • 45.
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  • 48. 77% of consumers have been convinced to buy a product or service by watching a video. Source: wyzowl.com/video-marketing-statistics-2016.html
  • 49. 69% of users would prefer to watch video to learn about a product or service (vs text) Source: wyzowl.com/video-marketing-statistics-2016.html
  • 50. Zappos sells up to 30% more using product videos.
  • 52.
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  • 56. “We've closed 63% of the clients we've sent these videos to, compared to 46% of clients we did not send these videos to. Our close rate went up 17%. The videos aren't perfect. What's important is getting them shot and sent over quickly after a productive sales call. This builds stronger connections between the prospects, our business, and our team, which in turns closes deals.” “ Alex Dunn, Video Producer at BluLeadz
  • 59. Generate leads with an email collector Any time you collect an email, it will be added as a new contact.
  • 61. Segment contacts based on what they’ve watched See which videos are driving conversions and personalize your follow-up.