Rashmiranjan Das presented on definitions, characteristics, objectives, elements, components, users, capabilities, and limitations of decision support systems (DSS). According to Gerrity, DSS is an effective blend of human intelligence, information technology, and software that interact closely to solve complex problems. DSS is characterized as an interactive computer-based system that facilitates the solution of unstructured problems and provides quick yet flexible analysis that allows for managerial intuition. The objectives of DSS are to identify how information processing supports managerial work and to describe decision making systems and processes in organizations.