This document discusses strategies for effective decision making. It outlines the decision making process, which involves defining the decision, analyzing aspects, choosing a decision making style, involving stakeholders, and understanding ambiguity. It also discusses tools like the RACI matrix and types of decisions. The key steps in decision making are to identify the decision, prepare by researching options, decide, communicate the decision, execute it, measure outcomes, and adjust if needed. Overall, the certification teaches that decision making is a strategic process that follows a defined cycle.