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DEALING WITH CONCEPT
DRIFTS IN PROCESS MINING
R.P. Jagadeesh Chandra Bose, Wil M.P. van der Aalst, I.
Zliobait_e and
M. Pechenizkiy
Department of Mathematics and Computer Science,
Eindhoven University of Technology, The Netherlands.
ABSTRACT
Although most business processes change over time, contemporary
process mining techniques tend to analyze these processes as if they are
in steady-state. Processes may change suddenly or gradually. The drift
may be periodic (e.g. due to seasonal influences) or one-of-a-kind (e.g.,
the eects of new legislation). For process management it is crucial to
discover and understand such concept drifts in processes. In this paper,
we present a case study of analyzing concept drifts in three different
processes within a large Dutch municipality.
EXISTING SYSTEM
The process is stable and enough example traces have been recorded in
the event log, it is possible to discover a high quality process model that
can be used for performance analysis, compliance checking, and
prediction. Unfortunately, most processes are not in steady-state. In
today's dynamic marketplace, it is increasingly necessary for enterprises to
streamline their processes so as to reduce costs and to improve
performance.
DISADVANTAGES OF EXISTING SYSTEM
 Today's customers expect organizations to be flexible and adapt to
changing circumstances.
 In case of a disaster, hospitals and banks change their operating
procedures etc. The existing framework does not adapt quickly to
better serve the affected people.
 The existing system completely neglects the concept of Second Order
Dynamics which is very much essential in a fast changing world.
PROPOSED SYSTEM
The proposed four features characterizing the control flow dependencies
between activities. These features are shown to be effective in detecting
process changes. An event log can be transformed into a data set D,
which can be considered as a time series by these features. Change
detection is done by considering a series of successive populations1 of
feature values and investigating if there is a significant difference between
two successive populations. The premise is that differences are expected
to be perceived at change points provided appropriate characteristics of
the change are captured as features.
ADVANTAGES OF PROPOSED SYSTEM
 The proposed system analyzes changes which are of utmost importance
when supporting or improving operational processes and to get an
accurate insight on process executions at any instant of time.
 The proposed system takes into account all the perspectives related to
control flow, viz., control-flow, data, and resource.
MODULES
 Change Point Detection Module
 Change Localization and Characterization Module
 Change Process Discovery Module
MODULE DESCRIPTION
Change Point Detection Module
The first and most fundamental problem is to detect concept drift in
processes, i.e., to detect that a process change has taken place. If so, the
next step is to identify the time periods at which changes have taken
place. For example, by analyzing an event log from an organization
(deploying seasonal processes), one should be able to detect that process
changes happen and that the changes happen at the onset of a season.
 CHANGE LOCALIZATION AND
CHARACTERIZATION MODULE
Once a point of change has been identified, the next step is to
characterize the nature of change, and identify the region(s) of change
(localization) in a process. Uncovering the nature of change is a
challenging problem that involves both the identification of change
perspective (e.g., control flow, data, resource, sudden, gradual, etc.) and
the identification of the exact change itself. For example, in the example of
a seasonal process, the change could be that more resources are
deployed or that special offers are provided during holiday seasons.
 CHANGE PROCESS DISCOVERY
MODULE
Having identified, localized, and characterized the changes, it is necessary
to put all of these in perspective. There is a need for techniques/tools that
exploit and relate these discoveries. Unraveling the evolution of a process
should result in the discovery of the change process describing the
second order dynamics. For example, in the example of a seasonal
process, one could identify that the process recurs every season. Also, one
can show an animation on how the process evolved over a period of time
with annotations showing several perspectives such as the performance
metrics (service levels, throughput time, etc.) of a process at different
instances of time.
MINIMUM HARDWARE CONFIGURATION OF
THE PROPOSED SYSTEM
 Processor : Intel/AMD
 Speed : 1.1 GHz
 RAM : 1GB
 Hard Disk : 20 GB
 Keyboard : Standard Keyboard
 Mouse : Standard Mouse
 Monitor : SVGA/LCD
SOFTWARE CONFIGURATION OF THE
PROPOSED SYSTEM
 Operating System : Windows
 Technology : Java and J2EE
 Java Version : JDK 1.7/1.8
 Web Technologies : HTML, JavaScript, CSS
 IDE : Eclipse
 Web Server : Tomcat 7/8
 Tool kit : Android Phone
 Database : MySQL 5.5
REFERENCES
 1. van Infrastructuur en Milieu, M.: All-in-one permit for physical aspects: (omgev-
ingsvergunning) in a nutshell (2010)
 Sarbanes, P., G. Oxley et. al.: Sarbanes-Oxley Act of 2002 (2002)
 van der Aalst, W.M.P., Rosemann, M., Dumas, M.: Deadline-based Escalation in
Process-Aware Information Systems. Decision Support Systems 43(2) (2011) 492-511
 Bose, R.P.J.C., van der Aalst, W.M.P., Zliobait_e, I., Pechenizkiy, M.: Handling Concept
Drift in Process Mining. In Mouratidis, H., Rolland, C., eds.: International Conference
on Advanced Information Systems Engineering (CAiSE 2011). Volume 6741 of
Lecture Notes in Computer Science., Springer-Verlag, Berlin (2011) 391-405
 Sheskin, D.: Handbook of Parametric and Nonparametric Statistical Procedures.
Chapman & Hall/CRC (2004)

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Dealing with concept drifts in process mining

  • 1. DEALING WITH CONCEPT DRIFTS IN PROCESS MINING R.P. Jagadeesh Chandra Bose, Wil M.P. van der Aalst, I. Zliobait_e and M. Pechenizkiy Department of Mathematics and Computer Science, Eindhoven University of Technology, The Netherlands.
  • 2. ABSTRACT Although most business processes change over time, contemporary process mining techniques tend to analyze these processes as if they are in steady-state. Processes may change suddenly or gradually. The drift may be periodic (e.g. due to seasonal influences) or one-of-a-kind (e.g., the eects of new legislation). For process management it is crucial to discover and understand such concept drifts in processes. In this paper, we present a case study of analyzing concept drifts in three different processes within a large Dutch municipality.
  • 3. EXISTING SYSTEM The process is stable and enough example traces have been recorded in the event log, it is possible to discover a high quality process model that can be used for performance analysis, compliance checking, and prediction. Unfortunately, most processes are not in steady-state. In today's dynamic marketplace, it is increasingly necessary for enterprises to streamline their processes so as to reduce costs and to improve performance.
  • 4. DISADVANTAGES OF EXISTING SYSTEM  Today's customers expect organizations to be flexible and adapt to changing circumstances.  In case of a disaster, hospitals and banks change their operating procedures etc. The existing framework does not adapt quickly to better serve the affected people.  The existing system completely neglects the concept of Second Order Dynamics which is very much essential in a fast changing world.
  • 5. PROPOSED SYSTEM The proposed four features characterizing the control flow dependencies between activities. These features are shown to be effective in detecting process changes. An event log can be transformed into a data set D, which can be considered as a time series by these features. Change detection is done by considering a series of successive populations1 of feature values and investigating if there is a significant difference between two successive populations. The premise is that differences are expected to be perceived at change points provided appropriate characteristics of the change are captured as features.
  • 6. ADVANTAGES OF PROPOSED SYSTEM  The proposed system analyzes changes which are of utmost importance when supporting or improving operational processes and to get an accurate insight on process executions at any instant of time.  The proposed system takes into account all the perspectives related to control flow, viz., control-flow, data, and resource.
  • 7. MODULES  Change Point Detection Module  Change Localization and Characterization Module  Change Process Discovery Module
  • 8. MODULE DESCRIPTION Change Point Detection Module The first and most fundamental problem is to detect concept drift in processes, i.e., to detect that a process change has taken place. If so, the next step is to identify the time periods at which changes have taken place. For example, by analyzing an event log from an organization (deploying seasonal processes), one should be able to detect that process changes happen and that the changes happen at the onset of a season.
  • 9.  CHANGE LOCALIZATION AND CHARACTERIZATION MODULE Once a point of change has been identified, the next step is to characterize the nature of change, and identify the region(s) of change (localization) in a process. Uncovering the nature of change is a challenging problem that involves both the identification of change perspective (e.g., control flow, data, resource, sudden, gradual, etc.) and the identification of the exact change itself. For example, in the example of a seasonal process, the change could be that more resources are deployed or that special offers are provided during holiday seasons.
  • 10.  CHANGE PROCESS DISCOVERY MODULE Having identified, localized, and characterized the changes, it is necessary to put all of these in perspective. There is a need for techniques/tools that exploit and relate these discoveries. Unraveling the evolution of a process should result in the discovery of the change process describing the second order dynamics. For example, in the example of a seasonal process, one could identify that the process recurs every season. Also, one can show an animation on how the process evolved over a period of time with annotations showing several perspectives such as the performance metrics (service levels, throughput time, etc.) of a process at different instances of time.
  • 11. MINIMUM HARDWARE CONFIGURATION OF THE PROPOSED SYSTEM  Processor : Intel/AMD  Speed : 1.1 GHz  RAM : 1GB  Hard Disk : 20 GB  Keyboard : Standard Keyboard  Mouse : Standard Mouse  Monitor : SVGA/LCD
  • 12. SOFTWARE CONFIGURATION OF THE PROPOSED SYSTEM  Operating System : Windows  Technology : Java and J2EE  Java Version : JDK 1.7/1.8  Web Technologies : HTML, JavaScript, CSS  IDE : Eclipse  Web Server : Tomcat 7/8  Tool kit : Android Phone  Database : MySQL 5.5
  • 13. REFERENCES  1. van Infrastructuur en Milieu, M.: All-in-one permit for physical aspects: (omgev- ingsvergunning) in a nutshell (2010)  Sarbanes, P., G. Oxley et. al.: Sarbanes-Oxley Act of 2002 (2002)  van der Aalst, W.M.P., Rosemann, M., Dumas, M.: Deadline-based Escalation in Process-Aware Information Systems. Decision Support Systems 43(2) (2011) 492-511  Bose, R.P.J.C., van der Aalst, W.M.P., Zliobait_e, I., Pechenizkiy, M.: Handling Concept Drift in Process Mining. In Mouratidis, H., Rolland, C., eds.: International Conference on Advanced Information Systems Engineering (CAiSE 2011). Volume 6741 of Lecture Notes in Computer Science., Springer-Verlag, Berlin (2011) 391-405  Sheskin, D.: Handbook of Parametric and Nonparametric Statistical Procedures. Chapman & Hall/CRC (2004)