The document outlines a coaching and mentoring workshop for staff. It discusses determining leadership styles, examining program goals, deciding who needs coaching, recognizing personality types, and developing an action plan. It contrasts the differences between a leader and a boss. An action plan should include goals for self, program, and staff development and focus on effectiveness, growth, and accreditation. The workshop aims to help participants cultivate success through realism, timely issue resolution, support, integrity, and good humor.

1. Deal With It: Coaching and Mentoring Staff VAECE Conference 09 Cybil Faulks, KLC District Trainer