This document summarizes the Tech Park Express senior project management class. It discusses the roles of different departments including leadership, marketing, finance, operations, and human resources. It also includes a SWOT analysis and goals. Key lessons learned include the importance of effective communication and teamwork. While the project initially struggled due to inexperience and lack of planning, the team was able to improve over time through increased marketing, communication, and developing a vested interest in the project.

1. TECH PARK EXPRESSTech Park Express
Management 100H class

2. SeniorProjectManagement

3. INTRODUCTION
Leaders
● Why take the roles?
● How they integrate

4. Helpful Concepts and Principles
● Leaders Vs. Managers
● Effective communication
● Understanding and
working with
organizations
● Circle of Safety

5. Learning
How to organize a big
group into sections
Success from
decentralized
leadership
How each department
affects the others
Culture is key

6. StrategicPlanning
Role
Integration
Helpful Concepts
Principles
Learning Summary

7. SWOT ANALYSIS
Strengths
Support from faculty
Resources
High quality products
Big selection
Weaknesses
Inexperience
Cost of meals
No market research
Third party business
Meals located at SBDC
Opportunities
Gain experience
Defined market
Little competition
Expansion
New products
Add services
Threats
Lock on the door to vending machine
Limited student time
Low demand
Spoiling inventory
Competition (Wawa)

8. GOALS
● Create a successful business model
● Sell all inventory
● Establish an efficient hands-on learning environment

9. STRATEGIES FOR ACHIEVING GOALS
●Actively update a timeline
●Team building and teamwork
●Communication
●Deadlines (Samepage/ Google docs)

10. Marketing
Role
Integration
Helpful Concepts
Principles
Learning Summary

11. Marketing Roles
● Individual roles
● As a department
● As a whole business

12. Helpful Concepts
● Start With Why by Simon Sinek
● Sticky Marketing
● Fail often to succeed sooner - Tom Kelley
of IDEO

13. Principles to build on
● Being proactive
● Effective teamwork
● Comprehensive communication

14. Learning
● Constant communication is necessary
● Establish “The Why” as early as possible
● It’s okay to not succeed at first, just keep
moving forward

15. Finance
Role
Integration
Helpful Concepts
Principles
Learning Summary

16. Vending Machine Sales at the End of the Project

17. FINANCIAL RESULTS

18. The Books

19. Operations
Role
Integration
Helpful Concepts
Principles
Learning Summary

20. Overview
Responsibilities:
Procurement
Website Management
Maintaining Customer Relations

21. WebsiteManagement
Objectives:
Optimize for use at UTP building
Work out prior issues
Eventually optimize for campus
and UTP users
Roles:
Stay in contact with Marketing
Troubleshoot any issues that
arise
Receive input from the company

22. OperationalTimeline
September 20th received first batch of meals
September 27th sold first meal
Sold 26 meals by November 20th

23. INVENTORY REMAINING AS OF 12/3
Chicken Parm Ravioli Cheese Lasagna Tortellini Total
Supply 12 12 12 12 48
Committed to deliver 0 0 0 0 0
Delivered -12 -10 -10 -12 -44
Available 12/3 0 2 2 0 4

24. Learning
● Recording transactions
● Understanding an inventory process that made sense
● The importance of on-time delivery
● The face of the business
● Communication is key

25. HumanResources
Role
Integration
Helpful Concepts
Principles
Learning Summary

26. These are the ten core values that Zappos employees live by:
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

27. Team Core Values
1. Each member of the team has something meaningful to say
2. What you know can be beneficial to a team member
3. Everyone on this team is a leader
4. Look for a solution not for solace
5. We will hold each other accountable without stress
6. The customer always comes first
7. We can always do better
8. Do what is right for the whole of the group
9. We must not get off track if problems arise
10. Teamwork makes the dream work

28. BEGINNING STAGES
● Short Preparation
● No previous market research
● No sales coming in
● Not proactive
● Waiting for a sale
● No long term plan
● Shooting down ideas/ frustration
DURING THE
PROCESS
● Lack of time and effort
● Meals Located in the SBDC
STRUGGLES
RECOVERY ● Vested Interest
● Marketing- Flyers
● Communication

29. Conclusion
● Overcoming hardships
● Learning new things
● Creating an experience
● Not really failure, a new beginning