The document outlines objectives and strategies for effective communication. The objectives are to dismantle myths about communication, describe effective versus ineffective communication, and identify practical strategies. It discusses myths such as some are born great communicators and introverts can't express themselves well. Effective communication involves listening, understanding, empathy, and eye contact. Strategies with children include using simple language, checking for understanding, praise, and positive guidance. Strategies with staff include avoiding favoritism, exhibiting confidentiality, patience, and treating all equally. Strategies with parents include dialogue, respecting values, explaining terminology, showing gratitude, and empowerment.