Het tweede seminarie van de reeks rond 'slimme organisaties' gaat dieper in op het thema strategie en effect. Beleidsmakers willen impact hebben op de maatschappij waarin de burgers leven, wonen en werken. Voor de overheidsmanager betekent dit actiegericht ondernemen. De complexiteit van strategie in de publieke sector ligt in het verbinden van beide aspecten. Hoe kan u de realisatie van uw strategie opvolgen via overzichtelijke dashboards? Hoe kan u zorgen voor een cultuur van meting en bijsturing? Hoe zorgt u er m.a.w. voor dat u kan ‘(be)sturen op effecten’?
Business Analysis is becoming an independently provided service for a number of reasons;
- Working with experienced business analysts who have cross-industry business acumen
- independent BAaaS providers are much more aware of best practices than an employee with your organization limited to the same solutions an processes for years.
EA 2.0 and the new enterprise architect
By Bjorn Cumps (Phd, Professor of Management Practice @ Vlerick Business School) & Wesley Bille (Phd, Service Team Lead Architecture @ LoQutus)
Digital transformation isn’t a trend owned by a
particular role, nor a discipline that belongs to
one department alone. One finding revealed that while the
word “digital” is part of “digital transformation,” the
essence of digital transformation comes down to
people and how their digital behaviours differ from that
of the traditional customers before them.
Why and How Companies Are Investing in New Business Models to Lead Digital Customer Experiences, we set out to determine how digital transformation unified disparate digital efforts under a common vision.
businesses are challenged by the complexity and confusion that analytics can generate. Companies can get stuck trying to analyze all that’s possible and all that they could do through analytics, when they should be taking that next step of recognizing what’s important and what they should be doing — for their customers, stakeholders, and employees.
Het tweede seminarie van de reeks rond 'slimme organisaties' gaat dieper in op het thema strategie en effect. Beleidsmakers willen impact hebben op de maatschappij waarin de burgers leven, wonen en werken. Voor de overheidsmanager betekent dit actiegericht ondernemen. De complexiteit van strategie in de publieke sector ligt in het verbinden van beide aspecten. Hoe kan u de realisatie van uw strategie opvolgen via overzichtelijke dashboards? Hoe kan u zorgen voor een cultuur van meting en bijsturing? Hoe zorgt u er m.a.w. voor dat u kan ‘(be)sturen op effecten’?
Business Analysis is becoming an independently provided service for a number of reasons;
- Working with experienced business analysts who have cross-industry business acumen
- independent BAaaS providers are much more aware of best practices than an employee with your organization limited to the same solutions an processes for years.
EA 2.0 and the new enterprise architect
By Bjorn Cumps (Phd, Professor of Management Practice @ Vlerick Business School) & Wesley Bille (Phd, Service Team Lead Architecture @ LoQutus)
Digital transformation isn’t a trend owned by a
particular role, nor a discipline that belongs to
one department alone. One finding revealed that while the
word “digital” is part of “digital transformation,” the
essence of digital transformation comes down to
people and how their digital behaviours differ from that
of the traditional customers before them.
Why and How Companies Are Investing in New Business Models to Lead Digital Customer Experiences, we set out to determine how digital transformation unified disparate digital efforts under a common vision.
businesses are challenged by the complexity and confusion that analytics can generate. Companies can get stuck trying to analyze all that’s possible and all that they could do through analytics, when they should be taking that next step of recognizing what’s important and what they should be doing — for their customers, stakeholders, and employees.
What are value stream mapping and its benefits, process and value Enov8
Design a product or service of the customer's choice and ensure its quality and efficiency with the IT Test Environment Management and rule the market. Let's understand what a Value Stream is.
downstreamUpside is a boutique technology strategy advisory business based in Mumbai, India. Our focus is on enterprise solutions including ERP, CRM, SCM, Cloud Computing and Enterprise Mobility.
Big Digital Advisory Services are provided by Firestring, a Britehouse Digital Company. Our clients are focused on increasing market share, expanding territories and elevating brand position.
Big Digital customers improve their approaches to the design and management of customer experiences and relationships, building new product offerings delivered through increasingly agile and omni-channels models. The result is customer-centricity and business relevance.
What can IT Consulting Services Deliver for Your Business - Important Aspects...Dynamic Excel
“Consulting offered me an opportunity to see a lot of different businesses in different regions of the world, to see how textiles were being affected by foreign competition, how technology is changing to achieve optimum level productivity for business”. Mitt Tiron
Career Development Programmes for Data Scientists and Data Analysts (for indi...NUS-ISS
Specially designed for future Data Science and Analytics Professionals, this session is for individuals (PMEs) who wish to know more about the Industry Transformation Programme landscape. We provide an overview of all NUS-ISS career development schemes and pathways.
We will also deep dive into the specific programme modules in detail. Be guided through frequently asked questions related to the programmes and get your questions answered at our Q&A session.
Many organisations are struggling to implement and drive their digital transformations. Only about 30% of digital transformations efforts actually succeed. Mostly because going digital is a complex process with many internal and external pressures. Organisations need to understand what transformations entails, avoid the pitfalls and and carefully consider each facet of digital transformation. Only then can they turn ambition into achievement. In this playbook, we have identified the nine traits of companies that win at digital transformation. We will see what defined their success and how they achieved it. And we will discuss how we can help companies reach their digital transformations goals.
IT can help pave the way for a Customer Service transformation.
Your Challenge
Customer expectations regarding service are rapidly evolving. As your current IT systems may be viewed as ineffective at delivering upon these expectations, a transformation is called for.
It is unclear whether IT has the system architecture/infrastructure to support modern Customer Service channels and technologies.
The relationship between Customer Service and IT is strained. Strategic system-related decisions are being made without the inclusions of IT, and IT is only engaged post-purchase to address integration or issues as they arise.
Scope: An ABPM-centric approach is taken to model the desired future state, and retrospectively look into the current state to derive gaps and sequential requirements. The requirements are bundled into logical IT initiatives to be plotted on a roadmap and strategy document.
Challenge: The extent to which business processes can be mapped down to task-based Level 5 can be challenging depending on the maturity of the organization.
Pain/Risk: The health of the relationship between IT and Customer Service may determine project viability. Poor collaboration and execution may strain the relationship further.
Our Advice
Critical Insight
When transformation is called for, start with future state visioning. Current state analysis can impede your ability to see future needs and possibilities.
Solve your own problems by enhancing core or “traditional” Customer Service functionality first, and then move on to more ambitious business enabling functionality.
The more rapidly businesses can launch applications in today’s market, the better positioned they are to improve customer experience and reap the associated benefits. Ensure that technology is implemented with a solid strategy to support the initiative.
Impact and Result
The right technology is established to support current and future Customer Service needs.
Streamlined and optimized Customer Service processes that drive efficiency and improve Customer Service quality are established.
The IT and Customer Service functions are both transformed from a cost center into a competitive advantage.
What are value stream mapping and its benefits, process and value Enov8
Design a product or service of the customer's choice and ensure its quality and efficiency with the IT Test Environment Management and rule the market. Let's understand what a Value Stream is.
downstreamUpside is a boutique technology strategy advisory business based in Mumbai, India. Our focus is on enterprise solutions including ERP, CRM, SCM, Cloud Computing and Enterprise Mobility.
Big Digital Advisory Services are provided by Firestring, a Britehouse Digital Company. Our clients are focused on increasing market share, expanding territories and elevating brand position.
Big Digital customers improve their approaches to the design and management of customer experiences and relationships, building new product offerings delivered through increasingly agile and omni-channels models. The result is customer-centricity and business relevance.
What can IT Consulting Services Deliver for Your Business - Important Aspects...Dynamic Excel
“Consulting offered me an opportunity to see a lot of different businesses in different regions of the world, to see how textiles were being affected by foreign competition, how technology is changing to achieve optimum level productivity for business”. Mitt Tiron
Career Development Programmes for Data Scientists and Data Analysts (for indi...NUS-ISS
Specially designed for future Data Science and Analytics Professionals, this session is for individuals (PMEs) who wish to know more about the Industry Transformation Programme landscape. We provide an overview of all NUS-ISS career development schemes and pathways.
We will also deep dive into the specific programme modules in detail. Be guided through frequently asked questions related to the programmes and get your questions answered at our Q&A session.
Many organisations are struggling to implement and drive their digital transformations. Only about 30% of digital transformations efforts actually succeed. Mostly because going digital is a complex process with many internal and external pressures. Organisations need to understand what transformations entails, avoid the pitfalls and and carefully consider each facet of digital transformation. Only then can they turn ambition into achievement. In this playbook, we have identified the nine traits of companies that win at digital transformation. We will see what defined their success and how they achieved it. And we will discuss how we can help companies reach their digital transformations goals.
IT can help pave the way for a Customer Service transformation.
Your Challenge
Customer expectations regarding service are rapidly evolving. As your current IT systems may be viewed as ineffective at delivering upon these expectations, a transformation is called for.
It is unclear whether IT has the system architecture/infrastructure to support modern Customer Service channels and technologies.
The relationship between Customer Service and IT is strained. Strategic system-related decisions are being made without the inclusions of IT, and IT is only engaged post-purchase to address integration or issues as they arise.
Scope: An ABPM-centric approach is taken to model the desired future state, and retrospectively look into the current state to derive gaps and sequential requirements. The requirements are bundled into logical IT initiatives to be plotted on a roadmap and strategy document.
Challenge: The extent to which business processes can be mapped down to task-based Level 5 can be challenging depending on the maturity of the organization.
Pain/Risk: The health of the relationship between IT and Customer Service may determine project viability. Poor collaboration and execution may strain the relationship further.
Our Advice
Critical Insight
When transformation is called for, start with future state visioning. Current state analysis can impede your ability to see future needs and possibilities.
Solve your own problems by enhancing core or “traditional” Customer Service functionality first, and then move on to more ambitious business enabling functionality.
The more rapidly businesses can launch applications in today’s market, the better positioned they are to improve customer experience and reap the associated benefits. Ensure that technology is implemented with a solid strategy to support the initiative.
Impact and Result
The right technology is established to support current and future Customer Service needs.
Streamlined and optimized Customer Service processes that drive efficiency and improve Customer Service quality are established.
The IT and Customer Service functions are both transformed from a cost center into a competitive advantage.
Digital Transformation Consulting ProposalBizzmaxx
The Digital Transformation Consulting proposal is a proposal to help customers to carry out projects using the Digital Transformation Planning methodology. Note that a staggering 84% of digital transformation projects fail to deliver their expected benefits resulting in enormous missing ROI, as well as the collateral damage to business strategy, shareholder value and team morale. What are the most important reasons why so many businesses struggle with digital transformation?
The Data-To-Business bridge model for business development organizationsMathieu Rioult
This is a methodology to extract, justify, apply and track actionable insights from a structured dataset and a cross-departments exchange. Please find its summarized mechanism below.
A simple “coordination & action” concept based on four pillars, their related key actions and two strong principles that feed your organization everyday: Growing Cells & “comestible” Fuel. Human Beings interacting and learning collaboratively & Structured data understandable and exploitable by them.
Thanks to both and the D2B bridge, your organization will be able to identify and implement actionable insights that will positively impact your overall business growth and organizational processes. Moreover, your organization will build by itself a learning machine that each individual will beneficiate from. Actions run by someone’s God Feeling appear now as obsolete. For sure, Alone, we go faster. But together, we go farer.
E-BOOK GUIDE FOR TRANSFORMATION MANAGERS.Farooq Omar
Numerous leadership groups have figured out how to convey results over the previous decade without embracing the most recent innovation pattern. Yet, on:-
the off chance that the pandemic disturbance has shown one exercise, it's that associations working with inheritance framework and simple cycles will battle to meet the assumptions for clients who've been compelled to go advanced.
[Earley] Building a Successful Digital Transformation RoadmapDuy, Vo Hoang
Digital transformation will be a top priority for boardroom
executives during 2016. Here are some data points:
• 125,000 enterprises expect revenue from their digital
initiatives to increase by 80% by 2020 (Gartner)
• Digital transformation initiatives will more than double by
2020, from 22% to almost 50% (IDC)
• Only 27% of businesses have a coherent digital strategy for
creating customer value in place (Forrester)
Are you ready for digital transformation? Do you have a digital
transformation roadmap? Does it lay a solid foundation for a
successful transition to your future digital business? In order to
succeed, you need to start with a current assessment, identify
gaps and define the actions and resources required to fill those
gaps along the four paths of people, process, technology and
content.
Essential Steps to Digital Transformation.pptxEva James
Digital and customer ecosystems are constantly changing so you need to be flexible to change your strategy as needed in technology. Business always needs the best digital transformation solutions to grow in field. Visit the website for more info https://www.impressico.com/
A Portfolio Strategy To Execute Digital TransformationCapgemini
Senior Executives in pretty much all industries have now elevated digital transformation to the top of their strategic agenda. And they’re right to do so. The risk of falling behind the curve is so great that senior leaders are not debating whether digital technologies will affect their competitive position, but rather how to conduct an effective digital transformation and how fast it can be done.
However, an organization’s determination to get on the front foot with a bold digital strategy often falters when it comes up against the multi-dimensional complexity of the questions it faces and the risks it must manage. Should we prioritize short-term improvements at the expense of potentially larger strategic shifts? How fast will our industry be disrupted: months, years, or even decades? What level of risk are we willing to take on innovative new business models? Can we deliver our digital strategy in house or do we need to partner?
The Roadmap to Your Digital TransformationAdVictoriam
Is your business ready for digital transformation? Do you have a digital transformation roadmap? Does it lay a solid
foundation for a successful transition to your future digital business?
In order to succeed, start with a current assessment, identify gaps, then define the actions and resources required to fill
those gaps along your journey.
Visit our Website : https://www.advictoriamsolutions.com/
Revenue Operations Analytics: A Strategic BlueprintKwanzoo Inc
The true value in your KPIs is understanding how they complete the bigger picture of the customer journeys that drive the most impact for your business.
Removing the barriers to business transformation with ArchiMateCorso
Typical Entry Points for Enterprise Architecture
What is ArchiMate?
How ArchiMate helps business transformation
Current tools used to manage business transformation
5 essential tips for successful digital transformation strategies in 2021OrangeMantra Tech
For business enterprises, Digital Transformation Solutions are highly important to achieve the desired success and remain competitive. But before implementing the change it becomes crucial to know about the important tips. The intent of this blog post was to discuss all the major digital transformation tips to make you realize that the change will come with technology inclusion.
Analysis of Sales and Distribution of an IT Industry Using Data Mining Techni...ijdmtaiir
The goal of this work is to allow a corporation to
improve its marketing, sales, and customer support operations
through a better understanding of its customers. Keep in mind,
however, that the data mining techniques and tools described
here are equally applicable in fields ranging from law
enforcement to radio astronomy, medicine, and industrial
process control. Businesses in today’s environment
increasingly focus on gaining competitive advantages.
Organizations have recognized that the effective use of data is
the key element in the next generation is to predict the sales
value and emerging trend of technology market. Data is
becoming an important resource for the companies to analyze
existing sales value with current technology trends and this
will be more useful for the companies to identify future sales
value. There a variety of data analysis and modeling techniques
to discover patterns and relationships in data that are used to
understand what your customers want and predict what they
will do. The main focus of this is to help companies to select
the right prospects on whom to focus, offer the right additional
products to company’s existing customers and identify good
customers who may be about to leave. This results in improved
revenue because of a greatly improved ability to respond to
each individual contact in the best way and reduced costs due
to properly allocated resources. Keywords: sales, customer,
technology, profit.
Similar to DDTP (Dynamic Digital Transformation Protocol) (20)
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2. CONTENTS
Introduction
Flow Map - Motion Graphic
Business Process Modelling
Stakeholder Mapping
Problem Statement Defining
Why, What and How
Identifying KPI's
Requirement Gathering
3. Befor you begin. Ask these
questions to Yourself
1. Why do you need to Transform?
- Understand the need to transform, and the
deficiencies in the current system
2. What to Transform?
- What elements do we need to transform?
Transform fully or partially?
2. What to Transform?
- What elements do we need to transform?
Transform fully or partially?
4. Definition of Digital Strategy and
Digital Transformation
Povide measurable direction on how use digital to
achieve a vision and its specific business, brand and/or
marketing objectives.
Digital Transformation Strategies are a roadmap
towards the desired future digital authority of an
organization. Hence the Gap between today and the
future will be filled with these tactics.
8. Business Process Modelling
The model will allow you and us to have a high level
understanding of the firms day to day business
process.
It would also allow us to identify the areas that could be
digitalized and map them on to your business model.
The model will enable us to map the finalized solutions
on to the model and observe whether they would fit in
to the areas that should be digitalized.
9. Stakeholder Mapping
We will be identifying your primary and secondary
stakeholders that would enable us to see if the created
solutions provide benefits to them.
10. Questionnaire
The Questionnaire would be tailor-made for your
company, which would help us understand the
ecosystem you operate in and your role.
The company management, employees and clientele
are welcome to provide us with the answers to all
applicable questions, which would provide us a
wholesome view of the firms digital platform.
The questionnaire will act as a valuable source of
information at the point of requirement gathering as
well as defining the solutions.