8. Objectives
Map how digitally mature your customers are and assess
the gap between your organization, products, services or brand’s
digital maturity and that of your customers & stakeholders
9. Online quantitative survey to be filled out by a representative sample
of the target group outside (customers) and inside the organization
Method
Impact analysis and report which highlight all
the important findings and conclusions.
Output
A one day workshop to raise
awareness on how to activate and
apply the digital insights
10. At the end of this workshop, we aim to
have a clear view on the level of digital
maturity of both your organization
and your customers and have a set of
actions to start your transition.
Outcome