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Marketing Strategies and
 Techniques for Small Business




   National Capital Region
Small Business Utilization Office
           For Training purposes only - GSA - NCR
                            SBUC
Overview

• The federal government is the largest buyer of goods and services.
  In FY 2011 federal agencies awarded over $535 billion dollars in
  contracts

• General Services Administration awarded 12.1 billion dollars in FY
  2011


• The agency is comprised of the Federal Acquisition Service (FAS),
  the Public Buildings Service (PBS), 12 Staff Offices, 11 Regional
  Offices and the independent Office of Citizen Services and
  Innovative Technology , and Office of Governmentwide Policy



Source: USASpending.gov


                          For Training purposes only - GSA - NCR
                                           SBUC
Objectives
              Understand how to:
Position your business to compete for
 contracts - CCR, Certs & Reps, Cap Statements
Determine your Federal Market/Niche
Conduct Market Research for
 Government Opportunities
 Contracting Vehicles
                For Training purposes only - GSA - NCR
                                 SBUC
CCR Record/ Capability Narrative



                                   Include a
                                   capability
                                   narrative
Marketing Plans
      Blueprints of a Business
• Who are we?
• What are our business strengths and
  weaknesses? - Take a honest assessment
• Where do we want to go?
• What is attainable now (Federal
  customer)?
• What/Who will help me meet my (federal
  sales) goals?
• What is my budget for exploring
  opportunities?
               For Training purposes only - GSA - NCR
                                SBUC
What are you offering?
What products or services do you want to offer?
• Is there a viable market for your offering?
  -How to determine if there is a federal market for your
    products or services?
• What makes your products or services unique-
                  -Innovation
                     -Price
                   -Expertise
                   -Solutions
                   For Training purposes only - GSA - NCR
                                    SBUC
Who buys what we sell?
To answer this question you must conduct market research .
   Consider the following resources to conduct market
   research
Acquisition Central
• www.acquisition.gov/procurement_forecasts
USASpending.gov
• www.usaspending.gov
Federal Business Opportunities
• www.fedbizopps.gov
Federal Procurement Data System
• https://www.fpds.gov
                    For Training purposes only - GSA - NCR
                                     SBUC
One simple search using NAICS code
                or keywords, Agency
Utilize www.fpds.gov and your NAICS code to
  determine who buy your product or services:



                                               Insert
                                               NAICS
                                               code or
                                               Keyword




                For Training purposes only - GSA - NCR
                                 SBUC
Contract Vehicles – Do you need one?
  GSA Federal Supply Schedule –FAR 8.404

FY 2011 Sales from the GSA Multiple Award
     Schedule reached over $38 Billion

  Determine how your products or services
      are selling off the GSA schedule

                SSQ.GSA.GOV
              For Training purposes only - GSA - NCR
                               SBUC
GSA Schedule the Pro’s

 Preferred Source of Supply

 Great Earning Potential

 World Wide Program

 High Visibility

 Credibility

 Potential Financial Success

 5-20 Year Contract

                                10
GSA Schedule Contract – the Cons

Sales Criteria - $25K per year
Auditing and Set-Up
 Requirements
Varied Demand
Paperwork
Award process time – back up
 to 6 months for so schedules
Success Not Guaranteed –
 numerous schedule holders
 with zero or low sales

                                          11
Additional Contract Vehicles/Systems

    GWAC – Government Wide Acquisition Contract
 Alliant, Alliant SB, 8(a) Stars II


    BPA – Blanket Purchase Agreement

    IDIQ – Indefinite Delivery/Indefinite Quantity

    8(a) – Sole Source

    Federal Strategic Sourcing Initiative*

                     For Training purposes only - GSA - NCR
                                      SBUC
More Support

• 11 Regional GSA OSBU
  www.gsa.gov/smallbizsupport
• OSDBU for all agencies
  www.osdbu.gov
• Procurement Technical Assistance Centers
  www.aptac-us.org
• Customer Service Directors
  www.gsa.gov/CSD

                 For Training purposes only - GSA - NCR
                                  SBUC
Questions & Answers
      Judith Stackhouse -Jordan
     Judith.stackhouse@gsa.gov




    For Training purposes only - GSA - NCR
                     SBUC

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Doing Business with the Government | Doing Business in DC | GSA

  • 1. Marketing Strategies and Techniques for Small Business National Capital Region Small Business Utilization Office For Training purposes only - GSA - NCR SBUC
  • 2. Overview • The federal government is the largest buyer of goods and services. In FY 2011 federal agencies awarded over $535 billion dollars in contracts • General Services Administration awarded 12.1 billion dollars in FY 2011 • The agency is comprised of the Federal Acquisition Service (FAS), the Public Buildings Service (PBS), 12 Staff Offices, 11 Regional Offices and the independent Office of Citizen Services and Innovative Technology , and Office of Governmentwide Policy Source: USASpending.gov For Training purposes only - GSA - NCR SBUC
  • 3. Objectives Understand how to: Position your business to compete for contracts - CCR, Certs & Reps, Cap Statements Determine your Federal Market/Niche Conduct Market Research for Government Opportunities  Contracting Vehicles For Training purposes only - GSA - NCR SBUC
  • 4. CCR Record/ Capability Narrative Include a capability narrative
  • 5. Marketing Plans Blueprints of a Business • Who are we? • What are our business strengths and weaknesses? - Take a honest assessment • Where do we want to go? • What is attainable now (Federal customer)? • What/Who will help me meet my (federal sales) goals? • What is my budget for exploring opportunities? For Training purposes only - GSA - NCR SBUC
  • 6. What are you offering? What products or services do you want to offer? • Is there a viable market for your offering? -How to determine if there is a federal market for your products or services? • What makes your products or services unique- -Innovation -Price -Expertise -Solutions For Training purposes only - GSA - NCR SBUC
  • 7. Who buys what we sell? To answer this question you must conduct market research . Consider the following resources to conduct market research Acquisition Central • www.acquisition.gov/procurement_forecasts USASpending.gov • www.usaspending.gov Federal Business Opportunities • www.fedbizopps.gov Federal Procurement Data System • https://www.fpds.gov For Training purposes only - GSA - NCR SBUC
  • 8. One simple search using NAICS code or keywords, Agency Utilize www.fpds.gov and your NAICS code to determine who buy your product or services: Insert NAICS code or Keyword For Training purposes only - GSA - NCR SBUC
  • 9. Contract Vehicles – Do you need one? GSA Federal Supply Schedule –FAR 8.404 FY 2011 Sales from the GSA Multiple Award Schedule reached over $38 Billion Determine how your products or services are selling off the GSA schedule SSQ.GSA.GOV For Training purposes only - GSA - NCR SBUC
  • 10. GSA Schedule the Pro’s  Preferred Source of Supply  Great Earning Potential  World Wide Program  High Visibility  Credibility  Potential Financial Success  5-20 Year Contract 10
  • 11. GSA Schedule Contract – the Cons Sales Criteria - $25K per year Auditing and Set-Up Requirements Varied Demand Paperwork Award process time – back up to 6 months for so schedules Success Not Guaranteed – numerous schedule holders with zero or low sales 11
  • 12. Additional Contract Vehicles/Systems  GWAC – Government Wide Acquisition Contract Alliant, Alliant SB, 8(a) Stars II  BPA – Blanket Purchase Agreement  IDIQ – Indefinite Delivery/Indefinite Quantity  8(a) – Sole Source  Federal Strategic Sourcing Initiative* For Training purposes only - GSA - NCR SBUC
  • 13. More Support • 11 Regional GSA OSBU www.gsa.gov/smallbizsupport • OSDBU for all agencies www.osdbu.gov • Procurement Technical Assistance Centers www.aptac-us.org • Customer Service Directors www.gsa.gov/CSD For Training purposes only - GSA - NCR SBUC
  • 14. Questions & Answers Judith Stackhouse -Jordan Judith.stackhouse@gsa.gov For Training purposes only - GSA - NCR SBUC

Editor's Notes

  1. We will speak specifically about marketing to GSA later in this presentation
  2. You may have figured our the answers and formulated a working business plan for your commercial practice, now you must consider questions to determine your potential and goals in the federal market.
  3. Let’s specifically look at the question What are you offering? The next screen will allow you to conduct a market research if your products or services are marketable using your NAICS code.
  4. Now your market research starts – most successful federal contractors large or small conduct extensive market research. Yes large business may have more resources to conduct their market resource, but the good thing is there is a wealth of information available for your research online.
  5. This site use to be just straight data and it has now been updated to be ultra user friendly.
  6. Run a query as a demonstration
  7. Contract Vehicles allow agencies to save time and money, rates are already negotiated and they have flexibility in ordering