Capability has become a very popular term in management. A search on Seek.com.au on the term “Capability” turned up over 8000 jobs in Australia including Learning and Capability Manager, Capability Development Lead, Capability and Culture Consultant and many more.
Our research indicates that while “Capability” is a popular term, it means different things and seems to encompass many different outcomes and job roles.
So who is a Capability Management Professional and what do they do? Join us as we talk to an experienced panel who are trying to shape Capability Management in their organisations. We also present CapabilityCafe’s own view on what encompasses this increasingly important function in achieving business results.
Agile India 2016: Agile HR – Your Secret to Enterprise AgilityFabiola Eyholzer
Bangalore, India | Mar-17-2016
Inspired, empowered, and engaged people are the heart and soul of Agile – and HR.
Transforming your organization into an agile enterprise is no small deed. And it does not matter where you are on your way towards embracing agility on all levels. There will be a time when you need to align your people solutions with the mindset and demands of agile people and organizations.
We will talk about how to turn your Human Resources into Agile People Operations and boost your agility.
Join this session to
– gain valuable insights into the world of Human Resource Management
– recognize the impact of Agile HR practices through stories and examples
– discover why Agile needs HR and vice versa
– learn about People solutions in Agile Enterprises
CCL Points of View on Leadership Development Through the Lens of Relational L...Charles Palus
CCL Points of View on Leadership Development Through the Lens of Relational Leadership featuring Chuck Palus, CCL Senior Fellow. This is a special session for new CCL coaches and associates in Europe, Middle East and Africa. The topics include Dialogue, DAC Model, Relational Leadership, Lessons of Experience, ACS Model, Leadership Culture and Vertical Development.
Streaming recording link at https://ccl.webex.com/ccl/lsr.php?RCID=2ccc9bea43e943ff869ade36d413a2d1
Human Resources. A sweet and sour contribution to the agile journey in big organizations
HR is usually the owner of processes and tools related to people and their growth: these tools should not just align with the agile transformation but act as enabler for it. Easier said than done.
Both in big and small companies, we’ve seen different scenarios: from cases where HR was not directly involved in the transformation (and chasing afterwards what was happening) to cases where it is leading the change, but sometimes struggles to challenge its own status quo. The impact is big, both in positive and negative terms.
Which practices can HR adopt and promote to become an effective agent of change during an Agile transformation?
Experience Explorer Introduction by Anand Chandrasekar and Meena WilsonCharles Palus
Please join us and our guests Anand Chandrasekar and Meena Wilson. Sponsored by Labs@CCL. Meena and Anand will update us with best practices and the latest developments in using Experience Explorer. More on EE at www.ccl.org/Experience . EE is based on the CCL Lessons of Experience research. Experience Explorer™ equips a facilitator with a simple, energizing tool to help managers explore their most memorable workplace experiences and what they learned about leadership from those experiences. This tool is based on proven research and offers the opportunity to accelerate leadership development – enhancing leaders’ ability to learn from experience at all levels. Experience Explorer™ is much more than a personal inventory of experiences and lessons. It emphasizes the specific types of experiences and dimensions of lessons identified by CCL research as common to leading in organizations. A coach or consultant facilitating Experience Explorer with multiple leaders or a classroom instructor facilitating an educational session will need to provide each leader or student with a personal card deck.
Seeing and assessing leadership culture Charles Palus
With Sarah Stawiski, Chuck Palus, & John McGuire
Join us for a conversation about seeing and assessing leadership culture. In the previous webinar we explored how leadership culture is key to change leadership. This week we take a closer look at leadership culture: What it is, how to see it, and how to engage and begin to transform it.
We define the basic terms, and share the background of theory and practice
We review and experience several practical tools for seeing, assessing, and transforming leadership culture
We look at case studies, with implications for your own context
What is the CONNECTED Community, and why is relational leadership important? Click here for resources http://cop.ccl.org/connected/
Agile HR Community Meetup London 17th July 2019Natal Dank
Step inside the Agile HR success story, Beyond, and explore how treating your culture as a product can elevate your business into top 100 company status. The Agile HR Meetup is a vital learning global network for Human Resources (HR), Learning and Development (L&D), Agile and, People and Culture professionals, on a mission to innovate HR and transform the profession for the future of work. Join us and help shape the discussion at the Agile HR Community - www.agilehrcommunity.com
Agile HR - Human Resource Management - Manu Melwin Joymanumelwin
The "Agile Model of HR" states that human resources' job is not just to implement controls and standards, and drive execution—but rather to facilitate and improve organizational agility.
Agile India 2016: Agile HR – Your Secret to Enterprise AgilityFabiola Eyholzer
Bangalore, India | Mar-17-2016
Inspired, empowered, and engaged people are the heart and soul of Agile – and HR.
Transforming your organization into an agile enterprise is no small deed. And it does not matter where you are on your way towards embracing agility on all levels. There will be a time when you need to align your people solutions with the mindset and demands of agile people and organizations.
We will talk about how to turn your Human Resources into Agile People Operations and boost your agility.
Join this session to
– gain valuable insights into the world of Human Resource Management
– recognize the impact of Agile HR practices through stories and examples
– discover why Agile needs HR and vice versa
– learn about People solutions in Agile Enterprises
CCL Points of View on Leadership Development Through the Lens of Relational L...Charles Palus
CCL Points of View on Leadership Development Through the Lens of Relational Leadership featuring Chuck Palus, CCL Senior Fellow. This is a special session for new CCL coaches and associates in Europe, Middle East and Africa. The topics include Dialogue, DAC Model, Relational Leadership, Lessons of Experience, ACS Model, Leadership Culture and Vertical Development.
Streaming recording link at https://ccl.webex.com/ccl/lsr.php?RCID=2ccc9bea43e943ff869ade36d413a2d1
Human Resources. A sweet and sour contribution to the agile journey in big organizations
HR is usually the owner of processes and tools related to people and their growth: these tools should not just align with the agile transformation but act as enabler for it. Easier said than done.
Both in big and small companies, we’ve seen different scenarios: from cases where HR was not directly involved in the transformation (and chasing afterwards what was happening) to cases where it is leading the change, but sometimes struggles to challenge its own status quo. The impact is big, both in positive and negative terms.
Which practices can HR adopt and promote to become an effective agent of change during an Agile transformation?
Experience Explorer Introduction by Anand Chandrasekar and Meena WilsonCharles Palus
Please join us and our guests Anand Chandrasekar and Meena Wilson. Sponsored by Labs@CCL. Meena and Anand will update us with best practices and the latest developments in using Experience Explorer. More on EE at www.ccl.org/Experience . EE is based on the CCL Lessons of Experience research. Experience Explorer™ equips a facilitator with a simple, energizing tool to help managers explore their most memorable workplace experiences and what they learned about leadership from those experiences. This tool is based on proven research and offers the opportunity to accelerate leadership development – enhancing leaders’ ability to learn from experience at all levels. Experience Explorer™ is much more than a personal inventory of experiences and lessons. It emphasizes the specific types of experiences and dimensions of lessons identified by CCL research as common to leading in organizations. A coach or consultant facilitating Experience Explorer with multiple leaders or a classroom instructor facilitating an educational session will need to provide each leader or student with a personal card deck.
Seeing and assessing leadership culture Charles Palus
With Sarah Stawiski, Chuck Palus, & John McGuire
Join us for a conversation about seeing and assessing leadership culture. In the previous webinar we explored how leadership culture is key to change leadership. This week we take a closer look at leadership culture: What it is, how to see it, and how to engage and begin to transform it.
We define the basic terms, and share the background of theory and practice
We review and experience several practical tools for seeing, assessing, and transforming leadership culture
We look at case studies, with implications for your own context
What is the CONNECTED Community, and why is relational leadership important? Click here for resources http://cop.ccl.org/connected/
Agile HR Community Meetup London 17th July 2019Natal Dank
Step inside the Agile HR success story, Beyond, and explore how treating your culture as a product can elevate your business into top 100 company status. The Agile HR Meetup is a vital learning global network for Human Resources (HR), Learning and Development (L&D), Agile and, People and Culture professionals, on a mission to innovate HR and transform the profession for the future of work. Join us and help shape the discussion at the Agile HR Community - www.agilehrcommunity.com
Agile HR - Human Resource Management - Manu Melwin Joymanumelwin
The "Agile Model of HR" states that human resources' job is not just to implement controls and standards, and drive execution—but rather to facilitate and improve organizational agility.
Infographic: 10 Things HR Does Not Want To Hear From Agile (Agile HR)Fabiola Eyholzer
When Lean | Agile meets traditional Human Resources, two worlds with different values, principles, and practices collide. See the top 10 issues Lean | Agile teams are most frustrated about when it comes to their HR.
Meeting the demands of agile teams with traditional people solutions is a challenge. In our infographic we summarized the top 10 shortcomings of Human Resources from a team perspective.
1. Performance Management kills team dynamic and agility.
2. Bonus Models do not foster agile values and undermine collaborative behavior.
3. Employee Appraisals are too ritualistic and infrequent to keep up with fast feedbacks.
4. Talent Development is not in line with continuous learning and knowledge sharing.
5. HR overlooks to also hire for mindset, ability, and conduct to thrive in agile teams.
6. HR cares more about policies and regulations than helping us unlock our potential.
7. HR is more concerned about the outdated notion of retention than engagement.
8. HR instruments are too static and do not inspire meaning and growth.
9. HR does not connect with people and cannot be trusted to act in our best interest.
10. HR does not get Agile and is not interested in understanding it.
Lean | Agile teams deserve amazing people solutions aligned with their values & principles. It is up to HR to become People Operations and create an inspiring and engaging workplace where people can thrive.
Does your HR meet the standard of Lean | Agile teams?
I gave this talk about Agile and Human Resources at a
"Secret HR Society" meetup. It gives HR people a good insight into Agile mindset, values and principles.
Buiilding and Supporting a Collaborative WorkplaceRobin Schooling
Collaboration is not only powerful but also necessary for the survival and growth of an organization. We can tap into the power of technology to encourage and optimize this very basic human interaction, but true impact is realized when we focus on attitude and behaviors and harness the collective wisdom within our organizations whether guiding the company through change and transformation, managing innovation, or focus on maintaining a culture of inclusion and teamwork. Collaboration, when done effectively and with purpose, can ensure alignment with the organization’s strategic plan and HR’s role (programs, policies and deliverables) is a critical component. In this session we reference research from the following sources:
• Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results, Morten Hansen
• The Culture of Collaboration, Evan Rosen
• The Execution Trap, Roger L. Martin (Harvard Business Review)
• Eight Ways to Build Collaborative Teams, Lynda Gratton and Tamara J. Erickson (Harvard Business Review)
• Leadership Conversations: Challenging High-Potential Managers to Become Great Leaders, Alan S. Berson/Richard G. Stieglitz
We explore the skills and practices required to lead collaborative efforts in order to drive business results by discussing (1) the 3 types of collaboration (2) the importance of organizational culture – and how it can derail your efforts (3) the role of leaders (4) effective ways to build active and effective cross-functional collaboration.
Presentation led by David Gurteen from Gurteen Knowledge within the 'Individual' stream of the World Class theme at the APM Project Management Conference 2016
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
Simply Irresistible: Engaging the 21st Century WorkforceJosh Bersin
Josh Bersin's keynote presentation on the Simply Irresistible Organization, a new and expanded way of thinking about employee engagement and building a people-centric company.
The faculty members need to know the process of planning the participate instruction in engineering courses. this PPT provides a set of guidelines in planning and delivering effective instructions.
In this webinar, Sallie George of the Robert Wood Johnson Foundation and Lynn Fick-Cooper and Sarah Stawiski of the Center for Creative Leadership share the story of how their organizations partnered to develop 220 emerging community health leaders and in the process how their work effected meaningful change in 8 different vulnerable communities across the United States.
During the Webinar they share:
Why the Robert Wood Johnson Foundation made this investment;
An overview of the program the Center for Creative Leadership designed and delivered to achieve RWJF’s intended outcomes; and
How successful they were in achieving these outcomes.
leading and managing graduate recruitment and development, including talent management / human resources professionals, career development advisors, service providers and professional associations.
Evoking excellence through agile coachingChris Chan
The Agile Coach is an important role in helping individuals, teams and leaders understand, adopt and improve Agile ways of working in their specific context. Agile Coaches can help people grow, develop, and learn new ways of working and thinking. In this presentation we will explore the role of the Agile Coach, the competency framework and the benefits of coaching.
The presentation will be provided by Chris Chan, a current Agile Coaches with real-world experience, who is committed to uncovering better ways of working by doing it and helping others do it.
The New Model for Talent Management: Agenda for 2015Josh Bersin
Corporate talent management has matured over the last ten years. In the light of today's new world of work, the globalization of the workforce, and the power of Millennials, it's time to rethink the model. Talent Management today is not just integration of HR - its a new set of 9 imperatives every company must address.
Talent Development As A Journey: from Competencies to CapabilitiesSeta Wicaksana
Talent Development is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees.
Infographic: 10 Things HR Does Not Want To Hear From Agile (Agile HR)Fabiola Eyholzer
When Lean | Agile meets traditional Human Resources, two worlds with different values, principles, and practices collide. See the top 10 issues Lean | Agile teams are most frustrated about when it comes to their HR.
Meeting the demands of agile teams with traditional people solutions is a challenge. In our infographic we summarized the top 10 shortcomings of Human Resources from a team perspective.
1. Performance Management kills team dynamic and agility.
2. Bonus Models do not foster agile values and undermine collaborative behavior.
3. Employee Appraisals are too ritualistic and infrequent to keep up with fast feedbacks.
4. Talent Development is not in line with continuous learning and knowledge sharing.
5. HR overlooks to also hire for mindset, ability, and conduct to thrive in agile teams.
6. HR cares more about policies and regulations than helping us unlock our potential.
7. HR is more concerned about the outdated notion of retention than engagement.
8. HR instruments are too static and do not inspire meaning and growth.
9. HR does not connect with people and cannot be trusted to act in our best interest.
10. HR does not get Agile and is not interested in understanding it.
Lean | Agile teams deserve amazing people solutions aligned with their values & principles. It is up to HR to become People Operations and create an inspiring and engaging workplace where people can thrive.
Does your HR meet the standard of Lean | Agile teams?
I gave this talk about Agile and Human Resources at a
"Secret HR Society" meetup. It gives HR people a good insight into Agile mindset, values and principles.
Buiilding and Supporting a Collaborative WorkplaceRobin Schooling
Collaboration is not only powerful but also necessary for the survival and growth of an organization. We can tap into the power of technology to encourage and optimize this very basic human interaction, but true impact is realized when we focus on attitude and behaviors and harness the collective wisdom within our organizations whether guiding the company through change and transformation, managing innovation, or focus on maintaining a culture of inclusion and teamwork. Collaboration, when done effectively and with purpose, can ensure alignment with the organization’s strategic plan and HR’s role (programs, policies and deliverables) is a critical component. In this session we reference research from the following sources:
• Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results, Morten Hansen
• The Culture of Collaboration, Evan Rosen
• The Execution Trap, Roger L. Martin (Harvard Business Review)
• Eight Ways to Build Collaborative Teams, Lynda Gratton and Tamara J. Erickson (Harvard Business Review)
• Leadership Conversations: Challenging High-Potential Managers to Become Great Leaders, Alan S. Berson/Richard G. Stieglitz
We explore the skills and practices required to lead collaborative efforts in order to drive business results by discussing (1) the 3 types of collaboration (2) the importance of organizational culture – and how it can derail your efforts (3) the role of leaders (4) effective ways to build active and effective cross-functional collaboration.
Presentation led by David Gurteen from Gurteen Knowledge within the 'Individual' stream of the World Class theme at the APM Project Management Conference 2016
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
Simply Irresistible: Engaging the 21st Century WorkforceJosh Bersin
Josh Bersin's keynote presentation on the Simply Irresistible Organization, a new and expanded way of thinking about employee engagement and building a people-centric company.
The faculty members need to know the process of planning the participate instruction in engineering courses. this PPT provides a set of guidelines in planning and delivering effective instructions.
In this webinar, Sallie George of the Robert Wood Johnson Foundation and Lynn Fick-Cooper and Sarah Stawiski of the Center for Creative Leadership share the story of how their organizations partnered to develop 220 emerging community health leaders and in the process how their work effected meaningful change in 8 different vulnerable communities across the United States.
During the Webinar they share:
Why the Robert Wood Johnson Foundation made this investment;
An overview of the program the Center for Creative Leadership designed and delivered to achieve RWJF’s intended outcomes; and
How successful they were in achieving these outcomes.
leading and managing graduate recruitment and development, including talent management / human resources professionals, career development advisors, service providers and professional associations.
Evoking excellence through agile coachingChris Chan
The Agile Coach is an important role in helping individuals, teams and leaders understand, adopt and improve Agile ways of working in their specific context. Agile Coaches can help people grow, develop, and learn new ways of working and thinking. In this presentation we will explore the role of the Agile Coach, the competency framework and the benefits of coaching.
The presentation will be provided by Chris Chan, a current Agile Coaches with real-world experience, who is committed to uncovering better ways of working by doing it and helping others do it.
The New Model for Talent Management: Agenda for 2015Josh Bersin
Corporate talent management has matured over the last ten years. In the light of today's new world of work, the globalization of the workforce, and the power of Millennials, it's time to rethink the model. Talent Management today is not just integration of HR - its a new set of 9 imperatives every company must address.
Talent Development As A Journey: from Competencies to CapabilitiesSeta Wicaksana
Talent Development is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees.
Managing Capability – New Avatar of L&D/HR.Are we doing it right?LearningCafe
Our research indicates that while “capability” is a popular term, it means different things and seems to encompass many different outcomes and job roles. We discuss with an experienced panel what “Capability Management” encompasses and how it manifests itself in organisations
Want to boost productivity in your business? Retaining your leadership talent can help you make great in manufacturing. This slideshare has advice for recognising, rewarding, investing in, and inspiring your talent.
Capability Frameworks - Too Slow for a Fast Moving WorldLearningCafe
Capability Frameworks have been used in organisations to neatly depict the progression of skill levels. In many organisations the level you attain also links to pay and rewards. While Capability Frameworks worked well in the past when changes were less frequent, they may not be flexible enough to accommodate rapid business and workplace changes now.
Learning Excellence in Australia - Are we in the race ? Learning Cafe Online ...LearningCafe
Online panel discussion on Learning Excellence in Australia - Are we in the race ? Learning Cafe Online Discussion was held on 5 July 2013. This is the slide pack for the webinar. recording can be viewed here.
https://www1.gotomeeting.com/register/601941520
So where does Australian organisational learning stand on the world stage. Are we aspiring for excellence or just cruising? Is the tall poppy syndrome at work? The Australian academic sector (Universities and Schools) has a structured and focused approach to defining what excellence in learning means and how to achieve it. This approach seems to be missing in organisational and corporate learning. Maybe we are running so fast that we may never stop to improve our running technique. We talk to an experienced panel that architect and manage Learning in their organisations to deliver business results. We will ask what Learning excellence means to them and how they plan to get there
High-Impact HR: Building a Business-Driven HR OrganizationJosh Bersin
This presentation summarizes some of Bersin by Deloitte's latest High-Impact HR research, focused on helping organizations restructure and redesign their HR organization (and the team) in a new way. Our research shows that a new model is needed - one led by specialization, business-oriented HR leaders embedded in the business, and what we call "networks of expertise" to replace the "centers of expertise" typically considered. All this, combined with self-service technology and easy to use service delivery focuses on empowering HR to be "management focused," leverage data, and support the business in new ways.
New skills and capabilities of HR are briefly included.
Have you ever considered what keeps executives up at night? Beyond a generic interview question, the root cause of their insomnia is usually associated with aligning qualified talent with key positions that enable an organization to effectively execute its business strategy. Not only are companies investing in high-impact leadership development programs, they are also allocating funds to hire organizational consultants who can design strategies that breed succession depth among a diverse slate of internal talent. This session is loaded with practical gems that will aid any organization in building a solid bench of exceptional internal talent.
July 2019 Breakfast Buzz session: Developing great leaders on the job:
Does your organization have supervisors, managers or leaders of any kind? If so, this session is developed just for you!
First, some bad news: No, good leaders are not born and don't suddenly "just get it". But you already knew that. Poor leadership is expensive and effective leadership skills must be learned. Anyone who leads, supervises or manages people or resources require focused direction, support and development to become effective in generating organizational results through the work of others. But research shows that 60% of today’s frontline leaders have not received any development, despite being responsible for supervising 80% of the workforce.
The great news: Research also shows that the best place for leaders to learn is on the job, doing the work they were hired to do, and with the people they were hired to do it with. Given the right opportunity and direction, they can become better leaders and effective coaches and mentors without disrupting regular business operations. No more sending people to expensive and time-consuming leadership development programs! And we can put an end to the long and boring online learning courses that everyone dreads and try their best to get through as quickly as possible!
How? This is what we will share in the July Breakfast Buzz! We will discuss effective ways to help working adults learn and change their behaviors to become effective leaders; the best mix of formal, social and on-the-job learning activities; the role of HR, executives and direct supervisors; new and simple learning technology that saves time and is more engaging and effective; and answer questions you may have on the particular culture, behavior and needs of your organization and developing leaders.
LearningCafe Year End Omnibus Webinar 2017LearningCafe
LearningCafe ran a year-end omnibus webinar covering all aspects of Learning. During this 2 hour webinar, we spoke to a panel of experienced learning practitioners who reviewed the year that was and the next one in the world of corporate learning.
Should L&D/HR be Architects of Lifelong Learning in the Workforce?LearningCafe
The Economist dedicated a January 2017 issue to Lifelong Learning, bringing to fore the need for everyone to be Lifelong Learners due to rapid changes in jobs and the skills required for them.
Lifelong Learning is here to stay. While individuals need to take responsibility to keep their capabilities up to date, organisations can support them by helping them create a mindset and skills for Lifelong Learning. L&D can be the architects by providing support and tools while being the advocate for Lifelong Learning.
In this webinar, we discuss if L&D currently advocates or has the mandate to support Lifelong Learning and how best they can achieve this.
Ex Assembly - Using Workforce Analytics for Employee Experience EffectivenessLearningCafe
Pundits have identified Employee Experience (EX) as one of the top priorities for HR. A lot of the science and art of EX is based on the Customer Experience (CX) approach, which makes extensive use of data to understand the customer and identify their needs and aspirations.
Workforce/people data has been notoriously siloed (in HRMS, CRM, Intranets, etc.) and are often unreliable and outdated. Is it possible to achieve good Employee Experience when Workforce/people data is not up to scratch?
In this “free-range” online discussion we have a chat with a panel of CX, EX and Analytics experts about the better practices, challenges and opportunities for the use of HR/People Analytics for better EX design and implementation.
Ex Assembly - Employee Wellness Programs – Can they Perform in the Spotlight?LearningCafe
Uncertainty, rapid change and a clouded future has created an employee wellness crises. Employee Wellness programs (EWP) which were trotting along before COVID, have been asked to sprint by adapting to the health crises and the ramifications of changes to ways of working including increased work from home.
We discuss the current state of affairs of Employee Wellness and the journey ahead in the continuing crises. The panel also shares best practices and lessons learnt.
This EX Assembly “free-range” discussion focuses on the enterprise implications and its impact on Employee Experience.
Ex Assembly - Unpacking Employee Experience (EX) LearningCafe
Employee Experience (EX) is a term that gained tremendous visibility. However, EX means different things to different people. Josh Bersin recently highlighted the need to clarify what EX means and involves.
At one end, it could be bolting on new EX practices to current HR approaches and method. On the other end, it could involve the use of a human-centred design approach to identify employee needs and realities as the real starting point for designing and implementing HR solutions and processes.
We talk to a panel of experts and practitioners about EX and what it involves.
Better Candidate Experience is Hard Work but Benefits EveryoneLearningCafe
Businesses need people, and people need work. Anecdotal evidence and research indicate the recruiting process is painful for everyone involved, including candidates, recruiters and hiring managers.
Technology has promised better outcomes but could automating the existing fault lines make the outcomes worse?
We talk to a panel of experts about the challenges faced by candidates and recruiters and the possible solutions to improve the process and the candidate experience.
Building Responsive & Scalable Organisational Learning - EX Assembly WebinarLearningCafe
The COVID crisis has thrown light on the need for organisational learning to be adaptable and scalable to meet business requirements. Employees have been asked to take on new roles and the only mechanism available to train employees has been through digital platforms.
This unanticipated situation has broken some of the long held resistance to adopting new ways of learning. The webinar features a panel of experienced organisational capability and learning professionals who discuss the opportunities and challenges in building an adaptable and scalable organizational learning machine.
The 1.5-hour year-end omnibus webinar features three panels of experienced Learning practice leaders from leading organisations from Australia, US and Singapore.
EX Assembly: COVID19 and its Impact on Employee Peformance & RewardsLearningCafe
COVID19 has thrown business plans into disarray. While the impact of COVID on the workforce is manifold, measuring and rewarding employees will be a particularly challenging one.
We discuss
Do we need to adapt or “inactivate” Employee Performance Processes specially for employees whose work has been directly impacted ?
How do we recognise and reward employees who go above and beyond their job description during these challenging times ?
Does COVID19 provide us an opportunity to transform the Perf Mgt system which is perceived as ineffective ?
Case Study - COVID19 and its Impact on Employee Peformance & RewardsLearningCafe
COVID19 has thrown business plans into disarray. While the impact of COVID on the workforce is manifold, measuring and rewarding employees will be a particularly challenging one.
LearningCafe Year End Omnibus Webinar 2018LearningCafe
LearningCafe has been quiet for the past few months as we try and pivot to find a new value proposition. But we are back with our popular year-end omnibus webinar discussion featuring three practice leader panels, who discuss the state of organisational learning and how they are dealing with the challenges they face.
The 1.5-hour year-end omnibus webinar features three panels of experienced Learning practice leaders from leading organisations from Australia, US and Singapore.
We discuss the role and impact of L&D in the organisation and whether it is responding to business and employee requirements. We ponder if L&D is able to collaborate across the HR silos to provide an effective employee value proposition.
Anish Lalchandani LearningCafeMaree HowardDarin Fox - Learning Cafe UnConference
Maree Howard – Head of Learning at Lendlease
Anish Lalchandani – Global Head Talent, Learning & Culture Optimisation at Standard Chartered Bank
Darin Fox – Project Lead, Long Term Workforce Strategy at Sydney Water
The panel discusses whether learning design and development is adapting by innovating and improving its products and services. We examine if we have made any real progress in improving the measurement of learning impact.
Vanessa Blewitt LearningCafeBen Carr
Vanessa Blewitt – Global Transformation Lead: Learning Intelligence & Effectiveness at Nestle
Ben Carr – Director at EY
Our third panel discusses the need for Learning to move to a user-centric approach and changes required in L&D mindset, skills and methods. We assess if Agile should be the new operating system for L&D.
Mike-Pino-LearningCafe-blackwhiteJeevan-Joshi-300x300
Mike Pino – Senior Director, Cognizant Digital Academy (US)
Jeevan Joshi – LearningCafe
Learning Analytics – From Reactive to PredictiveLearningCafe
Overview
While the term Learning Analytics has been around for some time, it has been mostly restricted to data collecting from the Learning Management Systems such as completions data. Learning analytics has to evolve beyond simply reporting to making predictions. We discuss current trends in Learning Analytics and how xAPI, Artificial Intelligence will impact Learning Analytics.
Panelists
sarajit-poddar-learningcafe-150x150 Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars Vanessa-Blewitt-LearningCafe-100 Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars Jeevan-Joshi Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars
Sarajit Poddar – Workforce Planning & Analytics SME at Ericsson
Vanessa Blewitt – Global Transformation Lead – Learning Intelligence and Effectiveness at Nestle
Jeevan Joshi – Founder – LearningCafe & CapabilityCafe
We discuss
Why Learning data needs from a reactive mode of collecting completion information to using predictive data to make Learning more effective.
How xAPI and other emerging standards provide a platform for better analytics but have implementation challenges.
The opportunities to link learning analytics with business outcomes.
How Artificial Intelligence/ Machine Learning will demand better Learning Analytics.
Using Agile Methods for HR & Learning ProjectsLearningCafe
The Agile Manifesto released in 2001, outlined a more flexible approach to software development based iterative development, where solutions evolve through collaboration between self-organizing cross-functional teams.Since then, Agile methods (an umbrella term covering SCRUM, KanBan, Extreme Programming etc) have been extensively used in IT are increasingly being used in other domains such as marketing and HR/L&D.
While Agile methods are malleable to work in other domains, its basics principles and philosophy may not mesh well in “top-down” hierarchical organisations. In this webinar, an experienced panel explores the opportunities for using Agile methods in HR/L&D and the challenges faced.
If we can’t accurately predict the future, how can we define the capabilities required for the future? Many organisations rely on generic capabilities such as innovation, leadership etc as future capabilities, but do these really provide the cutting edge in a competitive market place.
Our expert panel, share their views and experiences on Future Capabilities and how to make this exercise more robust and effective.
Content Curation for Learning – Beyond the BasicsLearningCafe
Content Curation is rapidly becoming a key L&D skillset. But curation is almost as old as human civilisation itself and has been central to the media industry (newspapers). L&D is at the beginning of the content curation journey and may not be tapping into its existing body of knowledge and skills. We discuss with an experienced panel about current trends and better practices and in particular talk about using technology platforms to assist with curation
Impact of Artificial Intelligence/Machine Learning on Workforce CapabilityLearningCafe
The application of AI/ML is reshaping the job market and will eventually create new jobs & roles that we can’t even imagine today. Reskilling the workforce and reforming learning and career models will play a critical role in facilitating this change. The question remains if that will be provided by the traditional internal HR/L&D team or some other model.
Designing Learning Portals for Consumption & Value AddLearningCafe
In the age of information glut, Learning Portals can provide Learners a way through the chaos to Learning and Knowledge that is useful and easier to access. However, success stories are few and far between due to technology and design challenges. In many organisations, the LMS is viewed as a Learning portal but not the one that provides the flexibility and user experience required.
In part 1 of our webinar Learning Portals – User Centric Gateway to Learning & Knowledge, we made the case for a Learning Portal to be responsive to business and learner needs.
In the upcoming part 2 of our webinar, we explore the different approaches to implementing portals depending on the needs and style of organisations, as “one size fits all” rarely works. We go into the details of optimising design and user interface, along with architecting information that is personalised for the user.
L&D Needs to Build Ecosystems for the Future of WorkLearningCafe
Work is becoming more interconnected as the pace of business increases. The Future of work promises to be one that is very different from today. LearningCafe considers that the simple view of organisational learning needs to evolve from a stand alone and linear view to one that recognises this interconnectedness and complexity involved in designing and implementing Learning/HR solutions.
Taking an ecosystem view removes the siloed thinking and recognises the connections, constraints and trade offs involved in designing effective Learning solutions.
In this webinar we discuss with an experienced panel about the Learning ecosystems and how it practically manifests itself in our day to day work.
Learning Portals – User Centric Gateway to Learning & KnowledgeLearningCafe
In the age of information glut, Learning Portals can provide Learners a way through the chaos to Learning and Knowledge that is useful and easier to access. However success stories are few and far between due to technology and design challenges. In many organisations the LMS is viewed as a Learning portal but not the one that provides the flexibility and user experience required.
With the Learning ecosystem becoming more complex and connected, Learner experience expectations are rising with an increase in the need to reduce costs.
Is it possible to implement a Learning portal that meets these requirements? We discuss with an experienced panel about the state of Learning portals and which way is it heading.
Date & Time : Thu, 29th June 2017, 12 – 1 pm Sydney Time
We Discuss
Should Learning Portals be the gateway for all learning and knowledge in the organisation?
What is user experience expected from a Learning Portal?
What are the benefits and drawbacks of using the LMS as a Learning Portal?
Can a Learning Portal be developed in the face of IT and policy restrictions?
Technology Capabilities – How to Build on Shifting SandsLearningCafe
Technology has become a critical component of most business including traditional industries with processes and transactions being digitised. Information Technology is also one of the fastest changing landscapes, which poses a challenge for Learning and Capability Management professionals who try ensure that the organisations has the required skills.
Rethinking Sales Force Capability for the Changing Marketplace - CapabilityCafeLearningCafe
Digital is having a significant impact on the way consumers buy by allowing instant access to product information, reviews and recommendation by friends. This change in the buying landscape demands new capabilities from the sales force right from leveraging lead generation from digital channels to adopting a more consultative selling approach.
We talk to a panel of experienced Sales Capability and Enablement specialists to take stock of how building Sales Capability is progressing.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Recruiting in the Digital Age: A Social Media Masterclass
Day in the life of a Capability Manager - CapabilityCafe Webinar
1. 1
Fri, 12th May 2017 12-1 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @capabilitycafe #capability
Knowledge
Sharing
Better
Practices
Experienced
Panel
Day in the life of a Capability Manager
2. Introductions
ANZ
BP
Coca Cola Amatil
Deloitte
Domain Group
Elders Insurance (QBE)
Fairfax Media
GCS Pty. Ltd.
GlaxoSmithKline
Pharmaceuticals India
GrowingBeyond
John Swire & Sons Pty Ltd
Latitude Financial Services
Lion
Lion D&D
m3 Collective
Marketing Nous
MCI Solutions
NAB
Profiling Online
QBE
Rio Tinto
Search4Solutions Pty Ltd
Sprout Labs
Suncorp
Wentworth People
Westpac
Registrations50+ 25+ Organisations
Darin Fox
Capability Lead
Sydney Water
Catarina Rogers
Organisational Development Manager
Enterprise Capability
UnitingCare Queensland.
Jeevan Joshi
Producer & Founder
CapabilityCafé & LearningCafe
4. Capability
Management
HR/L&D Role in
Lifelong
Learning
Merging KM+L&D
xAPI/Tin
• Capability UnConference
Sept 17 Sydney
• Working Group
• Webinars/ workshops
• Catch Ups
• Working Group
• White Paper
• Webinar on 25th May
• Working Group
• White Paper
• Kick off Phase 2
• Workshops
Pushing the Boundaries
Collaborative
explorations
Ideasatwork.com.au
5.
6.
7.
8.
9. What is your view
of Capability
Management and how
is Capability
Management shaping
up in your
organisation?
What does your
day look like as
a Capability
Management
professional?
Is it a profession in its own
right? What are the required
skills?
11. A new approach to learning
Learning is the new black
Learning anytime, anywhere,
any device
Be the leader you want to be
Learning as a daily activity
12. AT&T CEO and Chair Randall Stephenson “There is a need to retool
yourself, and you should not expect to stop….People who do not spend five
to 10 hours a week learning will be obsolete.”
Self-Accountability
15. We will still manage programs of learning:
• Change Maker
• Change Architect
• Safety, Health & Wellbeing
• Customer at the
Heart/COH
• Supply Chain
• Learning How to Learn
• Unconscious Bias
• Ripple Effect
• Leadership Impact
• Succession Planning
• Boost Program
• Mentorloop
• Ongoing Training
19. Organisational capability sets you apart from your
competitors.
D
C
A
B
E
Provider of Choice
Industry Competition
Organisational Capability
20. Adapted from PWC ‘What is a Capability?’ 2012
Individual, Social and
Leadership
Knowledge, Skills and
Behaviours
Organisational Processes,
Tools, Systems
Organisational Structure and Readiness
Organisational Strategy and Culture
Organisational
Capability
My take on Organisational Capability
21. “So…what do you actually
do?”
Strategic
Plan
Individual and
Leadership
Capabilities
Needed
Organisational
Capabilities
Needed
Strategic
Plan
Individual and
Leadership
Capabilities
Needed
Processes,
Systems and
Tools Needed
FROM THIS:
TO THIS:
Capability
Building
Initiatives
Capability
Building
Initiatives
22. Work in the next horizon
Engagement with executive, senior leaders and key stakeholders to
identify the organisational capabilities.
Development of a capability framework
Capability audits and needs assessments
Development of initiatives to address gaps (includes learning
initiatives, toolkit development, process recommendations)
Evaluation and reporting of capability development
35. People CMM Framework – It measures
http://www.plays-in-business.com/people-capability-maturity-model-p-cmm/
The P-CMM framework
enables organisations to
incrementally focus on key
process areas and to lay
foundations for improvement
in workforce practices.
Unlike other HR models, P-
CMM requires that key
process areas,
improvements, interventions,
policies, and procedures
are institutionalised across
the organisation —
irrespective of function or
level.
Create a desire for learning by making it easy, fun and a daily activity. Not an event.
Push self-accountability and ownership of development, but we need to make it easier
Help our people “learn how to learn” via training, technology and tools
Utilise peer-based coaching for strategic programs
Use our data analytics more effectively to continually improve our capability programs
Hi everyone, my name is Catarina Rogers. I lead Organisational Capability at UnitingCare Queensland.
For those not familiar with UnitingCare Queensland, we are a not-for-profit organisation providing healthcare, aged care, disability care and community services across Queensland and NT. We are the second largest employer in QLD, with 15,000 employees and 9000 volunteers.
A bit of background about me, my career has predominantly been in L&D roles working either in L&D or OD teams across various industries including retail, finance, utilities and healthcare.
I’ve been with UnitingCare QLD for nearly 6 years, most of this time in an L&D Specialist role focussing on leadership development. My current Organisational Capability role is a new role both for myself and the organisation, and we are still in the early days of our organisational capability journey.
So what do I actually do?
Funnily enough, this is a question that comes up a lot, or if the question doesn’t come up, I certainly get the look that’s on the picture on this slide when I introduce myself and my role (both internally and externally to the organisation).
I find most people make the assumption that my role is learning and development, and although that is a component of developing organisational capability, it’s not all there is to it. Before I talk through what it is I do in my day to day role, it might be helpful for me to firstly share my view of what organisational capability is and why I feel it is important for business and then outline what it is I’m doing in relation to that.
Organisational capability is what sets us apart from our competitors.
If organisations within the same industry all have the same areas of focus and all provide learning and development in those areas of focus, how are they any different from one another?
Organisational capabilities are the differentiator. You look at your strategic plan, identify what sets the organisation apart and what will make the organisation successful and then work to develop those areas.
I define organisational capability as the collective individual, social and leadership knowledge, skills and behaviours (what and how) in the organisation as well as the processes, tools and systems (enablers) to support the utilisation of this knowledge, skills and behaviours.
If you think about it, you can provide customer service training until the cow’s come home – you can teach people active listening skills, how to seek feedback, how to identify customer needs but if you don’t provide them with a service delivery model or the systems, processes and tools to be able to do those things, then your training will have minimal impact.
My experience has been that many organisations focus on the individual, social and leadership components only and these are driven mostly by reactive team or department needs. In large organisations, this can result in a lot of diverse initiatives, all using different models and occurring in isolation of one another. This makes it difficult to have an organisational view and direction, and of course makes it difficult to work collectively in a way that sets you apart in the market.
You’ll also notice in the model that organisational strategy and culture drive the organisational capability – and there needs to be direct alignment to both of those things. It’s also important that the organisation can support the development of the capability, which means making sure the capabilities identified are ambitious but also achievable.
So going back to ‘what do I actually do?’
My goal is to support our organisation in moving from an individual and leadership view of capability to a more strategic organisational capability view.
We are quite early in our organisational capability journey. As an organisation we’ve recently undergone a massive restructure, bringing together our four different organisations under the one banner. We are coming together and identifying what we want to be and what we need to be to be able to best serve our community. We are in the process of developing our new strategic plan and my role is to support the organisation in identifying the organisational capabilities we need to support the realisation of that plan. It’s an exciting time but there’s a lot to do. I’m currently in the process of planning how we make the shift to an organisational capability view and engaging and educating key stakeholders on what this means and why we are doing it.
The systems, processes and tools component will be particularly interesting as it isn’t an area that HR usually work within and I think we may be limited in what we can achieve in this space given the breadth and complexity involved. I think in this space my role would be more of an advisory role for any systems, processes and tools that do not sit within the remit of HR.
I’m also staying closely connected with other key pieces of work particularly in the L&D, culture, performance and talent management spaces, given how closely related these are to organisational capability. This oversight and partnership with the project leads in these areas will be, and has already been, incredibly valuable in informing organisational capability work.
The plan of work for the next horizon includes:
Engagement with executive, senior leaders and key stakeholders to identify the organisational capabilities.
Development of a capability framework
Capability audits and needs assessments
Development of initiatives to address gaps (includes learning initiatives, toolkit development, process recommendations)
Evaluation and reporting of capability development
Relationship management plays a big part throughout all of the steps above. Particularly in our organisation where the workforce is so incredibly diverse, I want to be sure all areas know they’ve been heard and that this is reflected in the output produced.
So all in all, my role requires strategic thinking (also includes the ability to draw connections across the organisation), strong relationship management, influencing, research and analysis, project management, vendor management, facilitation (focus groups),
Is it a profession in it’s own right?