This document summarizes the key achievements and impact of an organization that provides housing and health services for vulnerable people experiencing homelessness. Some of their achievements include transforming street homelessness in Birmingham, creating supportive housing communities, and investing over $15 million into housing projects. Data shows they helped over 80% of clients address substance abuse issues and register with a general practitioner. Going forward, their focus remains on personalized support, psychologically informed environments, social enterprises, and expanding housing programs.

1. Care & Support –
Service title
Key Achievements of Innovation in
Housing and Health
David Kinnair
Acting Operations Manager

2. Our Inspiration
High quality response to the most excluded
 Transformation of street homelessness in
Birmingham
 Places of Change, creating a community
 Social Enterprise

3. Our Impact
 Delivering a highly effective partnership
 Rough Sleeper life expectancy – 47 years. We have
dramatically reduced Rough Sleeping
 £10m investment into The Snow Hill, mixed
community in an inspirational space
 £ 5.5m investment into Oasis House, Direct Access
and Move On accommodation

4. Supporting People Outcomes
Service Substance We supported GP We Supported
Misuse to address to register
HUB 509 415 (81%) 633 492 (78%)
BBCCAP (Ac) 53 53 (100%) 21 21 (100%)
SPOKE 407 375 (92%) 527 499 (95%)
BBCCAP (FS) 41 41 (100%) 11 9 (82%)
Total 1015 887 (87%) 1284 1101 (86 %)
 Be Healthy 2011/2012
 Substance Misuse = No. of customers identified with
substances misuse issues
 GP = No. of customers who needed to register with GP

5. Snow Hill and Oasis House

6. Our Inspiration – going forward
 Personalization, trusting the homeless with their
futures 25 pilot budget/personalisation
 Psychologically Informed Environments
 Social Enterprise
 Bagnall street
 Harthill House
 Gibbs Road

7. Call for Action
 Delegates who may have inspirational ideas and
solutions