APM webinar sponsored by the Northern Ireland Branch on 10 March 2022.
Speakers:
Brendan Harkin, BEng, MICE, DiPEM, MAPM, ChPP
Michael Bradley, MEng
Presentation on the development of a P3O Information Management system for Translink. Includes visual demonstration.
Translink is responsible for planning and delivering a diverse portfolio of programmes and projects to maintain and enhance its bus and rail fleet, railway infrastructure, passenger and engineering facilities and business systems.
Having already established a P3O organisational framework, Translink’s PMO identified the need for a new Information Management system to support integrated portfolio, programme and project management activities and performance to enable business change.
The system also needed to be capable of managing an increasing portfolio of projects and users as well as assuring real time data management and ‘single truth’ for reporting.
Translink’s P3O IM system now supports the management of a portfolio of over 800+ projects and expenditure of £200-£300 million+ per annum.
https://youtu.be/WUHjX9C8RMI
https://www.apm.org.uk/news/p3o-information-management-system-webinar/
This document discusses program portfolio management according to the Scaled Agile Framework (SAFe). It describes the roles and responsibilities of program portfolio management, which include setting strategy and funding investments, governance, and assisting with program execution. The key responsibilities are to steward the portfolio vision, drive product and solution strategy, and manage investments. SAFe aims to "agilean" traditional project portfolio management with practices like decentralized decision-making, continuous value delivery, lightweight planning, and self-organizing Agile Release Trains. The goal is to foster lean and agile practices for improved business results.
This document provides information about the Association for Project Management's (APM) Registered Project Professional (RPP) program. It outlines the benefits of becoming an RPP, which include enhanced professional status, competency benchmarking, and competitive advantages for individuals and organizations. The requirements to achieve RPP status include submitting a portfolio of evidence demonstrating experience and competency across APM's framework, as well as an in-person professional review. The presenter provides guidance on compiling the portfolio and preparing for the review.
This document provides guidance on becoming an APM Registered Project Professional (RPP). It discusses the RPP standard and assessment process, which involves submitting a portfolio of evidence demonstrating competence against 29 core competencies, as well as attending a professional review. Tips are provided on compiling the portfolio, including how to show evidence of leadership, managing others, and experience with complex projects. The presenter then shares their personal experience of achieving RPP status to encourage candidates.
This document provides information about the Association for Project Management's Registered Project Professional (RPP) designation. It discusses the benefits of the RPP, the requirements to become an RPP including competencies, experience and continuing professional development, and the application and assessment process. The RPP aims to recognize demonstrably competent and accountable project professionals and raise standards for the profession.
APM webinar sponsored by the Northern Ireland Branch on 10 March 2022.
Speakers:
Brendan Harkin, BEng, MICE, DiPEM, MAPM, ChPP
Michael Bradley, MEng
Presentation on the development of a P3O Information Management system for Translink. Includes visual demonstration.
Translink is responsible for planning and delivering a diverse portfolio of programmes and projects to maintain and enhance its bus and rail fleet, railway infrastructure, passenger and engineering facilities and business systems.
Having already established a P3O organisational framework, Translink’s PMO identified the need for a new Information Management system to support integrated portfolio, programme and project management activities and performance to enable business change.
The system also needed to be capable of managing an increasing portfolio of projects and users as well as assuring real time data management and ‘single truth’ for reporting.
Translink’s P3O IM system now supports the management of a portfolio of over 800+ projects and expenditure of £200-£300 million+ per annum.
https://youtu.be/WUHjX9C8RMI
https://www.apm.org.uk/news/p3o-information-management-system-webinar/
This document discusses program portfolio management according to the Scaled Agile Framework (SAFe). It describes the roles and responsibilities of program portfolio management, which include setting strategy and funding investments, governance, and assisting with program execution. The key responsibilities are to steward the portfolio vision, drive product and solution strategy, and manage investments. SAFe aims to "agilean" traditional project portfolio management with practices like decentralized decision-making, continuous value delivery, lightweight planning, and self-organizing Agile Release Trains. The goal is to foster lean and agile practices for improved business results.
This document provides information about the Association for Project Management's (APM) Registered Project Professional (RPP) program. It outlines the benefits of becoming an RPP, which include enhanced professional status, competency benchmarking, and competitive advantages for individuals and organizations. The requirements to achieve RPP status include submitting a portfolio of evidence demonstrating experience and competency across APM's framework, as well as an in-person professional review. The presenter provides guidance on compiling the portfolio and preparing for the review.
This document provides guidance on becoming an APM Registered Project Professional (RPP). It discusses the RPP standard and assessment process, which involves submitting a portfolio of evidence demonstrating competence against 29 core competencies, as well as attending a professional review. Tips are provided on compiling the portfolio, including how to show evidence of leadership, managing others, and experience with complex projects. The presenter then shares their personal experience of achieving RPP status to encourage candidates.
This document provides information about the Association for Project Management's Registered Project Professional (RPP) designation. It discusses the benefits of the RPP, the requirements to become an RPP including competencies, experience and continuing professional development, and the application and assessment process. The RPP aims to recognize demonstrably competent and accountable project professionals and raise standards for the profession.
Andrew Buck has over 20 years of experience leading technology programs and portfolios in financial services, insurance, and healthcare. He specializes in program/portfolio management, PMO leadership, and strategic technology alignment. Currently he is Vice President of the PMO at Morgan Stanley, where he manages a $200M technology portfolio and led improvements to project delivery practices. Previously he held similar leadership roles at Thomson Reuters, Standard & Poor's, and AXA Financial.
The document discusses Odyssey Program Management and their services related to portfolio, programme, and project management. It provides an overview of their integrated lifecycle approach to these areas and how they can help clients achieve strategic goals through portfolio prioritization, programme benefits realization, and on-time project delivery. Examples are given of previous work in commercial real estate, asset management, and pharmaceuticals.
Personally designed (content + graphics design), officially accredited BBC (Better Business Cases) Foundation courseware.
The Better Business Cases is a trade mark of Her Majesty's Treasury. DSDM, Atern, AgilePM, AgilePgM, AgilePF are Registered Trade Marks of Dynamic Systems Development Method Limited.
The document describes Ofgem's efforts to develop a portfolio management function. It outlines Ofgem's organizational structure and divisions. It then discusses the key steps taken over 9 months to build the foundations of a portfolio management approach. This included gaining senior management sponsorship, building a skilled project management team, and establishing processes for collecting financial and project information. The presentation shows the timeline of activities and milestones reached from setting up the team to providing early portfolio reporting. It provides examples of the early results in categorizing budget information and outlining projects in the Forward Work Programme. Finally, it discusses lessons learned around taking a gradual approach to implementing portfolio management.
J_Neequaye Resume (EY Consultant) Penultimate Ver 06182015Jennifer Neequaye
The document contains Jennifer Neequaye's resume, summarizing her qualifications and experience in business analysis, program management, and consulting services. She has over 9 years of experience in business process improvement, strategic planning, and performance management. Her areas of expertise include monitoring and evaluation, business process reengineering, and information management. She holds an MBA from Wilfrid Laurier University and has worked for organizations such as Ernst & Young, the Ghana Revenue Authority, and the Department for International Development.
This document summarizes the journey of portfolio management in the UK's Office for National Statistics (ONS) over the past several years. It describes how the portfolio management team has grown from a small, upward-facing team overseeing an ad hoc portfolio to a larger, centralized Project Delivery Profession overseeing strategic portfolio. Key developments included an Atkins review identifying needs, implementing recommendations to improve planning and governance, and consolidating functions in response to pressures like the national census. The presentation outlines goals and challenges in further maturing portfolio management practices to make more informed strategic decisions.
Richard Symes has over 25 years of experience managing projects, programs, people, and finances in financial services, IT, and public sectors. He has a track record of successfully delivering services on time and on budget while leading diverse teams through periods of change. Currently on a career break, his previous roles include Senior PMO Delivery Manager at Lloyds Banking Group, Senior Programme PMO Manager at Surrey Police, and various management positions at LloydsTSB.
IAB Europe Metrics & KPIs Brand Advertiser BulletinIAB Europe
Further insights from IAB Europe’s Metrics and KPIs survey clarify brand advertisers’ priorities for digital measurement.
The Metrics and KPIs Bulletin reveals that brand advertisers want to know more about the consumers to increase their investment in digital channels.
Brand advertisers cite lifestyle, media consumption behaviours and knowing the consumer's position in the purchase decision process as important to ensure that they deliver relevant advertising at the right time to the consumer.
Brand advertisers list various factors to be important in the area of contact quality, namely viewable impressions, time spent and a brand-safe environment.
This document provides a status update on the Contract Metrics Committee of Nesma 2016. It introduces Hans Kuijpers and Hans Bernink, the chairs of the committee. It discusses the committee's assignment to create a guideline for using function points and quality metrics in contracts for software development and maintenance projects. The guideline will consist of 13 mini-guides covering topics like development methodologies, maintenance, management, RFP questions, and assessing supplier performance. It provides overviews and timelines for some of the mini-guides. The document aims to help organizations objectively select suppliers and measure project success using standardized software metrics.
The power of being understood
presented by Mike Ward
RSM and Sellafield
Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success)
APM Portfolio SIG conference
Thursday 12th May 2016
This document discusses marketing services and the key aspects of services marketing. It defines services and their key characteristics including intangibility, heterogeneity, simultaneous production and consumption, and perishability. It examines the development of the services sector and new technologies. It introduces the services marketing triangle which outlines the key relationships between a company, its employees, and customers. It also discusses the challenges of marketing services and compares services to goods. Finally, it examines the elements of the services marketing mix.
2007 how to use sap project system for revenue recognition in professional se...Soumya De
This document discusses NTT DATA, a global IT services company, and their SAP implementation approach. It provides an overview of NTT DATA's corporate information, global presence and delivery model. It then summarizes their full-service SAP implementation approach which covers the entire lifecycle. The remainder of the document focuses on revenue recognition in professional services organizations, including how to plan revenue and costs using a work breakdown structure, perform result analysis and settlement, and enhancements made to the SAP system to support this.
This document provides an agenda and background information for the Portfolio Management Special Interest Group's Annual General Meeting. The summary is:
The AGM will include presentations on the SIG's strategy and plans, the chairman's report on the past year's activities, and the election of the upcoming year's committee. The SIG aims to promote portfolio management practices, provide a forum for professionals to share experiences and ideas, encourage collaboration, and contribute to the development of best practices. The chairman's report will cover the SIG's accomplishments in the areas of developing new knowledge, engaging membership, disseminating knowledge, and working with the APM over the past year. It will also propose plans and focus areas for the coming year.
Designing the portfolio
presented by Dan Jones
Nationwide Building Society
Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success)
APM Portfolio SIG conference
Thursday 12th May 2016
These are some of the questions which Mike Reynolds, as Network Rail’s Group Investment Controller, set out to answer, and came up with a management tool to aid robust governance. He will explain some of the challenges and the importance of this work.
The document discusses the importance of portfolio management in achieving organizational success. It notes that effective portfolio management provides strategic alignment, balance across projects, risk management, aligned capabilities, and capacity for change. This allows organizations to complete more projects on time and on budget, realize benefits from initiatives, and make better business decisions. Research cited shows that organizations with higher portfolio management capability outperform peers in share price growth and meeting goals. Industries differ in their maturity of portfolio processes, with some demonstrating good practices around sponsorship, strategy linkage, and integrated people, process and technology.
This document summarizes a presentation about facility management standards. It discusses several British and ISO standards related to facilities management, including standards for FM procurement, maintenance management, transition management, and quality in FM. It also discusses the benefits of standards and the changes being made to update some key standards.
Joydeep Bhattacharya is a senior IT PMO and program management executive with over 20 years of experience managing global projects across various industries. He currently works as an Associate Director at Trinamix, where he leads their PMO and various Oracle ERP implementation projects in North America. Prior to this, he held program management roles at Johnson & Johnson, managing multimillion dollar portfolios and global IT integration programs. He has extensive experience implementing cloud technologies and establishing governance processes for complex global projects.
This document discusses conducting an appraisal of an organization's business development capabilities using the Business Development Capability Maturity Model (BD-CMM). It outlines the key activities involved in a BD-CMM Quick Start appraisal, including a training workshop, conducting an appraisal survey, reviewing documentation, performing interviews, and conducting case studies. The goal is to assess the organization's current maturity level against the BD-CMM, identify gaps, and inform an improvement plan to advance capabilities over time.
The document discusses the deployment approach for Six Sigma from initialization to self-sufficiency. It describes establishing the necessary infrastructure, which includes developing guidelines for human resources, finance, information technology, communications, and projects. It also discusses determining goals and metrics, implementing process management, and planning the deployment sequence over multiple years to eventually reach self-sufficiency.
Andrew Buck has over 20 years of experience leading technology programs and portfolios in financial services, insurance, and healthcare. He specializes in program/portfolio management, PMO leadership, and strategic technology alignment. Currently he is Vice President of the PMO at Morgan Stanley, where he manages a $200M technology portfolio and led improvements to project delivery practices. Previously he held similar leadership roles at Thomson Reuters, Standard & Poor's, and AXA Financial.
The document discusses Odyssey Program Management and their services related to portfolio, programme, and project management. It provides an overview of their integrated lifecycle approach to these areas and how they can help clients achieve strategic goals through portfolio prioritization, programme benefits realization, and on-time project delivery. Examples are given of previous work in commercial real estate, asset management, and pharmaceuticals.
Personally designed (content + graphics design), officially accredited BBC (Better Business Cases) Foundation courseware.
The Better Business Cases is a trade mark of Her Majesty's Treasury. DSDM, Atern, AgilePM, AgilePgM, AgilePF are Registered Trade Marks of Dynamic Systems Development Method Limited.
The document describes Ofgem's efforts to develop a portfolio management function. It outlines Ofgem's organizational structure and divisions. It then discusses the key steps taken over 9 months to build the foundations of a portfolio management approach. This included gaining senior management sponsorship, building a skilled project management team, and establishing processes for collecting financial and project information. The presentation shows the timeline of activities and milestones reached from setting up the team to providing early portfolio reporting. It provides examples of the early results in categorizing budget information and outlining projects in the Forward Work Programme. Finally, it discusses lessons learned around taking a gradual approach to implementing portfolio management.
J_Neequaye Resume (EY Consultant) Penultimate Ver 06182015Jennifer Neequaye
The document contains Jennifer Neequaye's resume, summarizing her qualifications and experience in business analysis, program management, and consulting services. She has over 9 years of experience in business process improvement, strategic planning, and performance management. Her areas of expertise include monitoring and evaluation, business process reengineering, and information management. She holds an MBA from Wilfrid Laurier University and has worked for organizations such as Ernst & Young, the Ghana Revenue Authority, and the Department for International Development.
This document summarizes the journey of portfolio management in the UK's Office for National Statistics (ONS) over the past several years. It describes how the portfolio management team has grown from a small, upward-facing team overseeing an ad hoc portfolio to a larger, centralized Project Delivery Profession overseeing strategic portfolio. Key developments included an Atkins review identifying needs, implementing recommendations to improve planning and governance, and consolidating functions in response to pressures like the national census. The presentation outlines goals and challenges in further maturing portfolio management practices to make more informed strategic decisions.
Richard Symes has over 25 years of experience managing projects, programs, people, and finances in financial services, IT, and public sectors. He has a track record of successfully delivering services on time and on budget while leading diverse teams through periods of change. Currently on a career break, his previous roles include Senior PMO Delivery Manager at Lloyds Banking Group, Senior Programme PMO Manager at Surrey Police, and various management positions at LloydsTSB.
IAB Europe Metrics & KPIs Brand Advertiser BulletinIAB Europe
Further insights from IAB Europe’s Metrics and KPIs survey clarify brand advertisers’ priorities for digital measurement.
The Metrics and KPIs Bulletin reveals that brand advertisers want to know more about the consumers to increase their investment in digital channels.
Brand advertisers cite lifestyle, media consumption behaviours and knowing the consumer's position in the purchase decision process as important to ensure that they deliver relevant advertising at the right time to the consumer.
Brand advertisers list various factors to be important in the area of contact quality, namely viewable impressions, time spent and a brand-safe environment.
This document provides a status update on the Contract Metrics Committee of Nesma 2016. It introduces Hans Kuijpers and Hans Bernink, the chairs of the committee. It discusses the committee's assignment to create a guideline for using function points and quality metrics in contracts for software development and maintenance projects. The guideline will consist of 13 mini-guides covering topics like development methodologies, maintenance, management, RFP questions, and assessing supplier performance. It provides overviews and timelines for some of the mini-guides. The document aims to help organizations objectively select suppliers and measure project success using standardized software metrics.
The power of being understood
presented by Mike Ward
RSM and Sellafield
Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success)
APM Portfolio SIG conference
Thursday 12th May 2016
This document discusses marketing services and the key aspects of services marketing. It defines services and their key characteristics including intangibility, heterogeneity, simultaneous production and consumption, and perishability. It examines the development of the services sector and new technologies. It introduces the services marketing triangle which outlines the key relationships between a company, its employees, and customers. It also discusses the challenges of marketing services and compares services to goods. Finally, it examines the elements of the services marketing mix.
2007 how to use sap project system for revenue recognition in professional se...Soumya De
This document discusses NTT DATA, a global IT services company, and their SAP implementation approach. It provides an overview of NTT DATA's corporate information, global presence and delivery model. It then summarizes their full-service SAP implementation approach which covers the entire lifecycle. The remainder of the document focuses on revenue recognition in professional services organizations, including how to plan revenue and costs using a work breakdown structure, perform result analysis and settlement, and enhancements made to the SAP system to support this.
This document provides an agenda and background information for the Portfolio Management Special Interest Group's Annual General Meeting. The summary is:
The AGM will include presentations on the SIG's strategy and plans, the chairman's report on the past year's activities, and the election of the upcoming year's committee. The SIG aims to promote portfolio management practices, provide a forum for professionals to share experiences and ideas, encourage collaboration, and contribute to the development of best practices. The chairman's report will cover the SIG's accomplishments in the areas of developing new knowledge, engaging membership, disseminating knowledge, and working with the APM over the past year. It will also propose plans and focus areas for the coming year.
Designing the portfolio
presented by Dan Jones
Nationwide Building Society
Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success)
APM Portfolio SIG conference
Thursday 12th May 2016
These are some of the questions which Mike Reynolds, as Network Rail’s Group Investment Controller, set out to answer, and came up with a management tool to aid robust governance. He will explain some of the challenges and the importance of this work.
The document discusses the importance of portfolio management in achieving organizational success. It notes that effective portfolio management provides strategic alignment, balance across projects, risk management, aligned capabilities, and capacity for change. This allows organizations to complete more projects on time and on budget, realize benefits from initiatives, and make better business decisions. Research cited shows that organizations with higher portfolio management capability outperform peers in share price growth and meeting goals. Industries differ in their maturity of portfolio processes, with some demonstrating good practices around sponsorship, strategy linkage, and integrated people, process and technology.
This document summarizes a presentation about facility management standards. It discusses several British and ISO standards related to facilities management, including standards for FM procurement, maintenance management, transition management, and quality in FM. It also discusses the benefits of standards and the changes being made to update some key standards.
Joydeep Bhattacharya is a senior IT PMO and program management executive with over 20 years of experience managing global projects across various industries. He currently works as an Associate Director at Trinamix, where he leads their PMO and various Oracle ERP implementation projects in North America. Prior to this, he held program management roles at Johnson & Johnson, managing multimillion dollar portfolios and global IT integration programs. He has extensive experience implementing cloud technologies and establishing governance processes for complex global projects.
This document discusses conducting an appraisal of an organization's business development capabilities using the Business Development Capability Maturity Model (BD-CMM). It outlines the key activities involved in a BD-CMM Quick Start appraisal, including a training workshop, conducting an appraisal survey, reviewing documentation, performing interviews, and conducting case studies. The goal is to assess the organization's current maturity level against the BD-CMM, identify gaps, and inform an improvement plan to advance capabilities over time.
The document discusses the deployment approach for Six Sigma from initialization to self-sufficiency. It describes establishing the necessary infrastructure, which includes developing guidelines for human resources, finance, information technology, communications, and projects. It also discusses determining goals and metrics, implementing process management, and planning the deployment sequence over multiple years to eventually reach self-sufficiency.
The document outlines a typical procurement transformation journey from basic functionalization to achieving procurement excellence. It involves developing strategic sourcing processes, category strategies, and integrated source-to-pay processes and technologies over 4-5 years. The vision is to establish a center of excellence that delivers world-class procurement capabilities by maximizing value, delivering benchmark performance, leveraging technologies, and developing a high-performing team.
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorialguesta83e9d
The document provides an overview of the Rapid Process Change (RPC) methodology, which consists of five stages to assess processes, identify issues and opportunities, evaluate and implement improvements, and sustain benefits. The RPC approach aims to rapidly deliver operational improvements through interactive workshops and building internal skills. If successful, an RPC engagement can generate cost savings, increased revenues, improved processes and employee morale.
The document provides information on Lean Six Sigma, including its roles, models, and tools. It discusses the Lean Six Sigma hierarchy and certification requirements for Green Belts and Black Belts. The DMAIC model for process improvement is described along with tools like SIPOC, VOC, and FMEA. Metrics for measuring an organization's Lean Six Sigma maturity are also presented.
The document provides information on Lean Six Sigma, including its roles, models, and tools. It discusses the Lean Six Sigma hierarchy and certification requirements for Green Belts and Black Belts. The DMAIC model for process improvement is described along with metrics for measuring an organization's Lean Six Sigma maturity. Lean Six Sigma and CMMI are presented as complementary process improvement initiatives.
The document provides information on Lean Six Sigma, including its roles, models, and tools. It discusses the Lean Six Sigma hierarchy and certification requirements for Green Belts and Black Belts. The DMAIC model for process improvement is described along with metrics for measuring an organization's Lean Six Sigma maturity. Lean Six Sigma and CMMI are presented as complementary process improvement initiatives.
This document provides a summary of Himanish Goswami's professional experience and qualifications. He has over 10 years of experience in business development, strategy consulting, project management, and process improvement. Currently, he works as a Business Excellence Manager at Flextronics Global Business Services, where he leads projects in areas such as HR shared services, digital transformation, and process optimization. He has a postgraduate degree from IIT Kharagpur and expertise in areas such as sales, strategy, outsourcing, and team management.
The document discusses various aspects of quality including:
1. Quality can be defined from both a producer's and consumer's perspective.
2. Effective quality management requires quality planning, assurance, and control.
3. Quality improvement activities include reducing costs, improving productivity, and gaining customer satisfaction.
4. Total quality management (TQM) focuses on continual improvement, employee empowerment, and satisfying customers.
ITIL Practical Guide - Continual Service Improvement (CSI)Axios Systems
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=272
This video provides a run through of the lifecycle stage, which manages the day-to-day operation of IT services for the identification and reporting of interruptions in the delivery of services and handling of service requests at agreed levels.
The document summarizes an agenda for presenting SAP to projects. It discusses current business and IT challenges, why companies implement SAP, critical success factors for a SAP implementation, an example SAP implementation method and risk management approach, and a typical SAP implementation timeline. Key points include the flexibility and integration of SAP, the need for executive buy-in, a well-defined project roadmap and milestones, and mapping implementation phases to the ASAP methodology.
The document discusses conducting a post-implementation review (PIR) of an ERP system implementation. It provides details on what a PIR aims to assess, including how well the project met its objectives, timelines and budgets. It also lists common challenges organizations face with ERP implementations such as lack of stakeholder involvement, inadequate testing and training. Sample PIR questions are given to evaluate project performance, management and lessons learned.
David Beard
CRM Evangelist - Sage CRM Solutions
"With over 10 years involvement in business analyst & project management roles for a variety of companies in the IT, telecommunications & banking sectors, David brings a wealth of experience in helping companies define what a customer means and how best to interact - across both cultural & systemic contexts"
Fail to prepare, prepare to fail: implementing ERP and CRM systemsSageukofficial
David Beard, from the business software company Sage UK, looks at market place trends driving the thoughts of software vendors. He then considers why businesses often fail to realise the measurable benefits from ERP and CRM software implementations and what they can do to widen, and thus, improve their approach.
Lean Thinking Inside and Outside a Software Engineering Company (Dave Jackson)AdaCore
In this series of talks, our panel of experts present real world examples that illustrate how Lean Production concepts are being successfully applied to software development. In particular to applications that have to meet the highest levels of safety and security.
Using cmmi, itil, and pm bo k to improve proposal operations - brenda crist 6...Lohfeld Consulting Group
The document discusses how proposal professionals can use industry best practices from frameworks like CMMI, ITIL, PMBoK to improve their operations. It recommends analyzing job functions and linking them to relevant practices, such as using PMBoK for risk and cost management, ITIL for knowledge and configuration management, and CMMI for process improvement. Templates, metrics, and standard operating procedures developed following these frameworks can enhance areas like planning, quality, communications and performance management.
Purpose: Apply industry best practices gained from ISO 9001, CMMI, and ITIL to improve your proposal management processes.
ITIL = Information Technology Infrastructure Library
ISO = International Organization for Standardization
CMMI = Capability Maturity Model Integrated
Service Leaders Network - IntroductionSi2 Partners
The document introduces the Service Leaders Network, which is a collaborative network that aims to help service leaders and managers leverage services to win in industrial markets. It does this through facilitated collaboration projects, where members work together on common challenges. Examples of project topics include customer portals, service contract design, and solutions culture. The network provides expert facilitation and resources to help members solve problems, validate ideas with peers, and produce tangible outcomes like business cases and implementation guides. Research is cited showing that collaboration improves performance and engagement. Benefits of the network include reduced risk, new ideas, and a proven framework for success.
This document provides an overview of ITIL (Information Technology Infrastructure Library) concepts including the ITIL service lifecycle. It defines key terms like service, service management, and discusses ITIL versions 2 and 3. It also covers ITIL principles such as focusing on customer satisfaction and the strategic role of IT. Process models, organizational roles, and the five stages of the ITIL service lifecycle are outlined.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Build consultancy revenues by tapping best practice models
1. Towards Agility Driving and Demonstrating Business Performance Improvement for Bids, Projects and Programmes Creating an Assessment framework that makes performance improvement visible.
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6. Capability and Maturity Models: CMM™ is a trademark of the Software Engineering Institute of Carnegie Mellon University Standard 5 Level ‘Staged’ Model General CMM™ Model: 1. Initial 2. Defined 3. Managed 4. Measured 5. Optimising
10. Individual Scores ‘rolled up’ Dashboard: Include custom KPIs for each process area Use the scope tool to focus on the priority Process Areas. KPAs out of scope are greyed out
11. Show progress over time: Initial Assessment After fixing some ‘basic’ issues Bring higher level process areas in scope
13. AdAgilis Business Vision AdAgilis Partners Customers Body of Knowledge Owners Consultants / Practitioners Recruit Manage Promote Best Practice Services Best Practice Support Assessment Sets Attainment Scores Model Content Benchmark Data Change Controlled Reference Models Custom Content Client Management Score Moderation
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15. Service Deployment Steps: So long as there’s a model, CAF can help you turn it into a service Select Model Agree / validate model content Populate CAF tool Adapt Service Guides Train Auditors: Internal & External Deliver Services Existing Audit Models & Service Guides