Gigya’s Customer Identity Management Platform offers a more intelligent and efficient way to collect and organize your customer data, so you can make better informed decisions and maximize the value of your data.
Managing self-provisioned profiles and customer-generated
data within legacy IAM has proven overwhelming and costly. A cloud-based Customer Identity and Access Management (cIAM) platform can meet this challenge while helping your business extract maximum value from customer data.
Business Vitals is an IT risk management services company headquartered in South Carolina that has been in business for 9 years. It offers a range of managed security services and professional services to help organizations protect confidential business data. These include email encryption, spam/virus filtering, network monitoring, disaster recovery, and security audits. Business Vitals has a data center, redundant infrastructure, and 24/7 support to ensure high service levels. It has received various awards and recognition for its growth and portfolio of proven services.
Alondra | Powering Digital Distribution by everis (Bancassurance)everis
Digital Distribution platform for bancassurance, bringing system integration and improved agility and control over distribution, thus providing a greater degree of sell-management.
Ping Identity helps healthcare businesses provide secure digital experiences for patients across apps, channels, and devices to build loyalty. Ping's intelligent identity platform allows secure access to cloud, mobile, SaaS and on-premise systems while managing identity and user data at scale. Over half of Fortune 100 companies use Ping for its identity expertise, standards leadership, and partnerships with Microsoft, Amazon and Google.
Collibra Data Citizen '19 - Bridging Data Privacy with Data Governance BigID Inc
This presentation was shown at the 2019 Collibra Data Citizen Event in New York City.
Presented by Nimrod Vax, Chief Product Officer & Co-Founder & Joaquin Sufuentes, Lead Architect, Metadata Managment and Personal Infomation Protection, enterprise Data Managment, Intel IT
Stop treating your customers like your employeesIan Glazer
Lacking common practices and patterns, identity professionals have applied tried-and-true enterprise-centric techniques to their customer-centric use cases. This is a mistake. Customer Identity is significantly different from Employee Identity. This talk walks through some of those difference.
Miria Systems has announced the sale and licensing of its Engineering Document Management business to McLaren Engineering Group. This will allow Miria Systems to focus on its core ActiveOps business automation solutions for accounting, finance, and HR, particularly for multi-location retailers. The transaction includes Miria's Engineering Management business and will provide a strategic fit for McLaren Engineering Group's portfolio, while allowing both companies to better align resources and expand in their core areas.
At Ivrnet, we offer the most secure and convenient PCI telephone payment systems, reducing transaction times, risk of fraudulent activities, and accidental transmission of credit card numbers. Check Ivrnet.com today.
Managing self-provisioned profiles and customer-generated
data within legacy IAM has proven overwhelming and costly. A cloud-based Customer Identity and Access Management (cIAM) platform can meet this challenge while helping your business extract maximum value from customer data.
Business Vitals is an IT risk management services company headquartered in South Carolina that has been in business for 9 years. It offers a range of managed security services and professional services to help organizations protect confidential business data. These include email encryption, spam/virus filtering, network monitoring, disaster recovery, and security audits. Business Vitals has a data center, redundant infrastructure, and 24/7 support to ensure high service levels. It has received various awards and recognition for its growth and portfolio of proven services.
Alondra | Powering Digital Distribution by everis (Bancassurance)everis
Digital Distribution platform for bancassurance, bringing system integration and improved agility and control over distribution, thus providing a greater degree of sell-management.
Ping Identity helps healthcare businesses provide secure digital experiences for patients across apps, channels, and devices to build loyalty. Ping's intelligent identity platform allows secure access to cloud, mobile, SaaS and on-premise systems while managing identity and user data at scale. Over half of Fortune 100 companies use Ping for its identity expertise, standards leadership, and partnerships with Microsoft, Amazon and Google.
Collibra Data Citizen '19 - Bridging Data Privacy with Data Governance BigID Inc
This presentation was shown at the 2019 Collibra Data Citizen Event in New York City.
Presented by Nimrod Vax, Chief Product Officer & Co-Founder & Joaquin Sufuentes, Lead Architect, Metadata Managment and Personal Infomation Protection, enterprise Data Managment, Intel IT
Stop treating your customers like your employeesIan Glazer
Lacking common practices and patterns, identity professionals have applied tried-and-true enterprise-centric techniques to their customer-centric use cases. This is a mistake. Customer Identity is significantly different from Employee Identity. This talk walks through some of those difference.
Miria Systems has announced the sale and licensing of its Engineering Document Management business to McLaren Engineering Group. This will allow Miria Systems to focus on its core ActiveOps business automation solutions for accounting, finance, and HR, particularly for multi-location retailers. The transaction includes Miria's Engineering Management business and will provide a strategic fit for McLaren Engineering Group's portfolio, while allowing both companies to better align resources and expand in their core areas.
At Ivrnet, we offer the most secure and convenient PCI telephone payment systems, reducing transaction times, risk of fraudulent activities, and accidental transmission of credit card numbers. Check Ivrnet.com today.
GDPR: 20 Million Reasons to get ready - Part 1: Preparing for complianceCloudera, Inc.
The first webinar of the series starts at the beginning: preparing for GDPR compliance. In this session, we look at how technology and process come together to let organisations get to grips with the GDPR relevant data that flows around their companies and work towards compliance. We will give you practical examples on how to apply data discovery, data minimisation, data protection and security as well as the role of the record of processing in this.
DIG enables insurers and banks to provide digital insurance products and services through their APIs, front-end applications, and middleware. Their solutions allow clients to quickly launch new products, provide customers with self-service portals, and integrate existing systems. DIG has experience building solutions for quoting, buying, customer portals, and an agent portal to help clients acquire new customers and better serve existing ones.
LoansPQ: A Loan Origination System by MeridianLinkKristina Quinn
Saas-Based Loan Origination Software for Banks and Credit Unions. LoansPQ is the industry-leading loan origination software system that ensures a frictionless experience by easily consolidating data from all existing channels—mobile, online, branch, call center, indirect, retail, and kiosk—into a single origination point. With over 1,000 configuration points, 200 third-party integrations, a robust underwriting and pricing engine, full loan product suite support and a configurable dynamic workflow engine, LoansPQ loan origination software can be tailored to fit the needs of any financial institution.
Data Management Suite is an enterprise feedback management company that was founded 15 months ago to address the need for such systems as identified by analyst firm Gartner. It aims to make companies more customer-centric by suggesting techniques to increase loyalty and spending. It offers centralized data collection, real-time analytics, customer profiling, and social network integration within the enterprise to encourage collaboration. Its software, theCustomerinsight, differs from competitors by using a secure profiling engine within a .NET architecture that can ask targeted follow up questions based on responses.
BigID Enterprise Privacy Management Data SheetDimitri Sirota
Read how BigID redefines privacy management from surveys and spreadsheets to data-driven compliance built on actual data. Using BigID, organizations can more easily meet global privacy requirements while also safeguarding personal data across the enterprise.
BigID GDPR RoPA / Article 30 Automation Data SheetDimitri Sirota
BigID helps organizations build and maintain GDPR Article 30 records of data processing from actual data records vs recollections. Using BigID organizations can satisfy regulator requirements and gather greater data lineage detail.
Drive Your Business Performance with Sharepoint and Dynamics CRM integration for Crucial Benefits...
https://www.raybiztech.com/blog/microsoft-dynamics-crm/sharepoint-integration-with-dynamics-crm
BigID provides an alternative to traditional master data management (MDM) solutions that centralize customer data. Using advanced discovery, correlation and machine learning techniques, BigID can map and index customer data across structured, unstructured, cloud and big data systems at scale without moving or copying data. This allows organizations to get a virtual centralized view of customer data for purposes like compliance, analytics and privacy requests, without the cost and complexity of traditional MDM.
CCPA Compliance for Analytics and Data Science Use Cases with Databricks and ...Jeff Kelly
Privacera’s Vice President of Product Management Srikanth Venkat and Nauman Fakhar, Director, ISV Solutions at Databricks, survey the current and future data privacy landscape, what it means for enterprises like yours, and what you can do to ensure compliance. The webinar includes an in-depth CCPA compliance demonstration on Azure Databricks with Privacera, based on Apache Ranger.
Privacera Databricks CCPA Webinar Feb 2020Privacera
Privacera’s Vice President of Product Management Srikanth Venkat and Nauman Fakhar, Director, ISV Solutions at Databricks, survey the current and future data privacy landscape, what it means for enterprises like yours, and what you can do to ensure compliance. The webinar includes an in-depth CCPA compliance demonstration on Azure Databricks with Privacera, based on Apache Ranger.
Learn more at www.privacera.com
Sikich worked with MLS PIN to implement a central system to manage agent and broker relationships and automate service subscriptions. The solution integrated Microsoft Dynamics ERP and CRM with additional software to simplify the user experience and management of MLS PIN's 49,000 listings. This modernized MLS PIN's outdated systems and processes by providing a centralized view of member data and automating subscription billing. Sikich has developed this solution into an "MLS Management Accelerator" that can help other MLS providers modernize their systems as well.
MBaaS stands for Mobile Backend as a Service and provides a configurable backend infrastructure for mobile applications. It helps with development by providing pre-setup backend servers, mobile SDKs, and configurable data structures. It aids security through access control, permissions, and configurable mobile device management policies. MBaaS also facilitates analytics by offering social media, user data, and API request analytics. Additional services include location services, notification services, data syncing, and offline storage.
GDPR: it's big, but it's not impossible.
With GDPR looming on the horizon, it’s understandable organisations might be worried. Few companies have stood up and declared compliance yet. Most are heads down identifying personal data and implementing plans for compliance. There are hurried glances at the clock as the time to 25 May ticks away; the reality of daunting fines comes ever closer.
Nibodha Technologies provides custom software development and integration services across various industries such as healthcare, hospitality, travel, and internet of things. They offer enterprise application development, API integrations, booking engines, mobile applications, and business intelligence solutions. Their technology expertise includes Spring MVC, Apache Camel, Elasticsearch, and DevOps tools. They have experience integrating systems such as property management systems, payment gateways, and distribution platforms. Their integration platform, Agora, uses adapters and microservices to enable faster and more reliable integrations between different systems. Nibodha works with customers across geographies and follows an agile project life cycle approach.
Coinsquad is a "Geeksquad for Cryptocurrency" Onsite and remote assistance with digital assets. Coinsquad also offers a fully decentralized Remote Monitoring and Management solution specifically designed for cryptocurrency transactions.
This document discusses HSBC's strategy for customer identity management across its global operations. It aims to provide a single solution using ForgeRock's access management and identity platforms to handle access for 37 million customers across 70 countries, while allowing for regional variations. Key points include using open standards like OAuth for authentication, building an identity broker to consolidate customer data and enable identity as a service, and empowering developers through accessible security platforms.
Using Identity to Empower CIOs (Mike Ellis, CEO ForgeRock, Keynote)ForgeRock
Identity is a critical layer across all technology infrastructure as users access applications and data from anywhere using various devices. Identity provides the necessary layer for authentication and access across different channels. Industry leaders are recognizing the importance of identity and the need to build the new technology foundation with identity at its core to power innovation. Smart connected products and the growth of mobile will further drive the need for persistent identity solutions.
Consolidated Markets | Operational Risk and Regulatory ComplianceIHS Markit
Financial institutions in today’s global environment face complex challenges including stricter regulations, intense cost pressures, evolving tax obligations and operational risks with counter parties and third parties.
Do you have customers residing in California? If so, you need to prepare yourself for the California Consumer Privacy Act (CCPA) going into effect in January 2020. CCPA mandates data privacy protection for California consumers much like GDPR. Personal information for consumers, households, and devices is covered and it is broadly applied. It’s not just names and addresses or personal identifiers like driver’s license and social security number but includes: geolocation data; records of personal property; products or services purchased, obtained, or even considered for purchase; browsing history; education information; professional information; and more. And you need to know where all that information is.
In order to ensure compliance, it’s time to put data profiling to work! You need rapid insight into your data sources whether on traditional platforms or in your data lake, and you need to find the outliers, not just cursory review of data samples, that help you ensure you’ve identified all the places this information has spread to as the information has been copied, reported, and delivered from central data stores.
View this webinar on-demand where we talk through some of the salient points of CCPA and show you how to leverage Trillium Discovery to profile, assess, and evaluate the data sources to find this data at risk.
CRO PROS - Customer Idendity and Access Management via Social loginCatchi
The document discusses social login and customer identity and access management (CIAM). It describes how social login can provide user profile data to pre-fill registration forms and improve conversion rates. CIAM platforms allow companies to create a unified customer profile from multiple data sources and use that data for personalized marketing across channels and devices. The document provides examples of companies like MasterCard that use CIAM solutions to deliver personalized experiences to customers. It argues that CIAM should be part of companies' roadmaps because it helps create a single customer view, improve security and privacy, and drive better engagement and experiences across the customer journey.
A specialized customer identity and access management (CIAM) solution can maximize the potential of your DMP platform. Enable more relevant experiences across every touchpoint by implementing:
- Flexible registration and social login
- Customer-focused profile management
- Pre-built integrations with today's top revenue-driving technologies
GDPR: 20 Million Reasons to get ready - Part 1: Preparing for complianceCloudera, Inc.
The first webinar of the series starts at the beginning: preparing for GDPR compliance. In this session, we look at how technology and process come together to let organisations get to grips with the GDPR relevant data that flows around their companies and work towards compliance. We will give you practical examples on how to apply data discovery, data minimisation, data protection and security as well as the role of the record of processing in this.
DIG enables insurers and banks to provide digital insurance products and services through their APIs, front-end applications, and middleware. Their solutions allow clients to quickly launch new products, provide customers with self-service portals, and integrate existing systems. DIG has experience building solutions for quoting, buying, customer portals, and an agent portal to help clients acquire new customers and better serve existing ones.
LoansPQ: A Loan Origination System by MeridianLinkKristina Quinn
Saas-Based Loan Origination Software for Banks and Credit Unions. LoansPQ is the industry-leading loan origination software system that ensures a frictionless experience by easily consolidating data from all existing channels—mobile, online, branch, call center, indirect, retail, and kiosk—into a single origination point. With over 1,000 configuration points, 200 third-party integrations, a robust underwriting and pricing engine, full loan product suite support and a configurable dynamic workflow engine, LoansPQ loan origination software can be tailored to fit the needs of any financial institution.
Data Management Suite is an enterprise feedback management company that was founded 15 months ago to address the need for such systems as identified by analyst firm Gartner. It aims to make companies more customer-centric by suggesting techniques to increase loyalty and spending. It offers centralized data collection, real-time analytics, customer profiling, and social network integration within the enterprise to encourage collaboration. Its software, theCustomerinsight, differs from competitors by using a secure profiling engine within a .NET architecture that can ask targeted follow up questions based on responses.
BigID Enterprise Privacy Management Data SheetDimitri Sirota
Read how BigID redefines privacy management from surveys and spreadsheets to data-driven compliance built on actual data. Using BigID, organizations can more easily meet global privacy requirements while also safeguarding personal data across the enterprise.
BigID GDPR RoPA / Article 30 Automation Data SheetDimitri Sirota
BigID helps organizations build and maintain GDPR Article 30 records of data processing from actual data records vs recollections. Using BigID organizations can satisfy regulator requirements and gather greater data lineage detail.
Drive Your Business Performance with Sharepoint and Dynamics CRM integration for Crucial Benefits...
https://www.raybiztech.com/blog/microsoft-dynamics-crm/sharepoint-integration-with-dynamics-crm
BigID provides an alternative to traditional master data management (MDM) solutions that centralize customer data. Using advanced discovery, correlation and machine learning techniques, BigID can map and index customer data across structured, unstructured, cloud and big data systems at scale without moving or copying data. This allows organizations to get a virtual centralized view of customer data for purposes like compliance, analytics and privacy requests, without the cost and complexity of traditional MDM.
CCPA Compliance for Analytics and Data Science Use Cases with Databricks and ...Jeff Kelly
Privacera’s Vice President of Product Management Srikanth Venkat and Nauman Fakhar, Director, ISV Solutions at Databricks, survey the current and future data privacy landscape, what it means for enterprises like yours, and what you can do to ensure compliance. The webinar includes an in-depth CCPA compliance demonstration on Azure Databricks with Privacera, based on Apache Ranger.
Privacera Databricks CCPA Webinar Feb 2020Privacera
Privacera’s Vice President of Product Management Srikanth Venkat and Nauman Fakhar, Director, ISV Solutions at Databricks, survey the current and future data privacy landscape, what it means for enterprises like yours, and what you can do to ensure compliance. The webinar includes an in-depth CCPA compliance demonstration on Azure Databricks with Privacera, based on Apache Ranger.
Learn more at www.privacera.com
Sikich worked with MLS PIN to implement a central system to manage agent and broker relationships and automate service subscriptions. The solution integrated Microsoft Dynamics ERP and CRM with additional software to simplify the user experience and management of MLS PIN's 49,000 listings. This modernized MLS PIN's outdated systems and processes by providing a centralized view of member data and automating subscription billing. Sikich has developed this solution into an "MLS Management Accelerator" that can help other MLS providers modernize their systems as well.
MBaaS stands for Mobile Backend as a Service and provides a configurable backend infrastructure for mobile applications. It helps with development by providing pre-setup backend servers, mobile SDKs, and configurable data structures. It aids security through access control, permissions, and configurable mobile device management policies. MBaaS also facilitates analytics by offering social media, user data, and API request analytics. Additional services include location services, notification services, data syncing, and offline storage.
GDPR: it's big, but it's not impossible.
With GDPR looming on the horizon, it’s understandable organisations might be worried. Few companies have stood up and declared compliance yet. Most are heads down identifying personal data and implementing plans for compliance. There are hurried glances at the clock as the time to 25 May ticks away; the reality of daunting fines comes ever closer.
Nibodha Technologies provides custom software development and integration services across various industries such as healthcare, hospitality, travel, and internet of things. They offer enterprise application development, API integrations, booking engines, mobile applications, and business intelligence solutions. Their technology expertise includes Spring MVC, Apache Camel, Elasticsearch, and DevOps tools. They have experience integrating systems such as property management systems, payment gateways, and distribution platforms. Their integration platform, Agora, uses adapters and microservices to enable faster and more reliable integrations between different systems. Nibodha works with customers across geographies and follows an agile project life cycle approach.
Coinsquad is a "Geeksquad for Cryptocurrency" Onsite and remote assistance with digital assets. Coinsquad also offers a fully decentralized Remote Monitoring and Management solution specifically designed for cryptocurrency transactions.
This document discusses HSBC's strategy for customer identity management across its global operations. It aims to provide a single solution using ForgeRock's access management and identity platforms to handle access for 37 million customers across 70 countries, while allowing for regional variations. Key points include using open standards like OAuth for authentication, building an identity broker to consolidate customer data and enable identity as a service, and empowering developers through accessible security platforms.
Using Identity to Empower CIOs (Mike Ellis, CEO ForgeRock, Keynote)ForgeRock
Identity is a critical layer across all technology infrastructure as users access applications and data from anywhere using various devices. Identity provides the necessary layer for authentication and access across different channels. Industry leaders are recognizing the importance of identity and the need to build the new technology foundation with identity at its core to power innovation. Smart connected products and the growth of mobile will further drive the need for persistent identity solutions.
Consolidated Markets | Operational Risk and Regulatory ComplianceIHS Markit
Financial institutions in today’s global environment face complex challenges including stricter regulations, intense cost pressures, evolving tax obligations and operational risks with counter parties and third parties.
Do you have customers residing in California? If so, you need to prepare yourself for the California Consumer Privacy Act (CCPA) going into effect in January 2020. CCPA mandates data privacy protection for California consumers much like GDPR. Personal information for consumers, households, and devices is covered and it is broadly applied. It’s not just names and addresses or personal identifiers like driver’s license and social security number but includes: geolocation data; records of personal property; products or services purchased, obtained, or even considered for purchase; browsing history; education information; professional information; and more. And you need to know where all that information is.
In order to ensure compliance, it’s time to put data profiling to work! You need rapid insight into your data sources whether on traditional platforms or in your data lake, and you need to find the outliers, not just cursory review of data samples, that help you ensure you’ve identified all the places this information has spread to as the information has been copied, reported, and delivered from central data stores.
View this webinar on-demand where we talk through some of the salient points of CCPA and show you how to leverage Trillium Discovery to profile, assess, and evaluate the data sources to find this data at risk.
CRO PROS - Customer Idendity and Access Management via Social loginCatchi
The document discusses social login and customer identity and access management (CIAM). It describes how social login can provide user profile data to pre-fill registration forms and improve conversion rates. CIAM platforms allow companies to create a unified customer profile from multiple data sources and use that data for personalized marketing across channels and devices. The document provides examples of companies like MasterCard that use CIAM solutions to deliver personalized experiences to customers. It argues that CIAM should be part of companies' roadmaps because it helps create a single customer view, improve security and privacy, and drive better engagement and experiences across the customer journey.
A specialized customer identity and access management (CIAM) solution can maximize the potential of your DMP platform. Enable more relevant experiences across every touchpoint by implementing:
- Flexible registration and social login
- Customer-focused profile management
- Pre-built integrations with today's top revenue-driving technologies
White Paper: Bridging the Gap between Marketing & IT with Customer Identity &...Gigya
As customer data and digital experiences become the linchpins of business success, there is an unprecedented need for marketing and IT to come together. Bridging this gap requires a solution that addresses the needs and concerns of both marketing and IT while presenting opportunities for joint departmental and business growth. We'll take a look at three marketing and IT conflicts and how customer identity and access management (CIAM) provides a highly collaborative and effective solution.
White Paper: Internal vs. External Identity Access Management Gigya
The document discusses the key differences between traditional internal identity access management (IAM) and customer identity access management (CIAM). It outlines three main buckets that companies need to optimize for an effective external CIAM strategy: scalability and security, data collection and aggregation, and privacy and compliance. CIAM solutions need to be highly scalable, normalize and aggregate large amounts of customer data from various sources, and adhere to evolving privacy regulations.
Identity Beyond Employees: How Customer Experience Impacts Your IAM PracticesPing Identity
Customer identity and access management (CIAM) is a high-priority imperative in the age of the customer. If your customers can’t register or log in for service, and can’t conduct transactions in an easily usable manner, it really doesn’t much matter how your website, mobile app, or phone channel is architected; they may move on to your competition.Learn how customer experience influences IAM and security and what actions you can take to meet both sets of goals.
Digital growth demands identity management. Digital identities allow companies to identify and engage with their customers across devices, from laptops to mobiles, tablets, connected cars, healthcare wearables, and connected home devices. Companies cannot take advantage of mobile, cloud, or Internet of Things (IoT) innovations without a scalable, replicable identity strategy. This session is designed to help you understand the essentials of customer-focused identity and how it helps you engage with your customers.
White Paper: Saml as an SSO Standard for Customer Identity ManagementGigya
SAML (Security Assertion Markup Language) is an XML standard that allows secure websites and services to exchange user authentication and authorization data to enable single sign-on (SSO). It structures user identity data to create a rich user profile that can be shared across affiliated systems. While complex to implement, SAML provides a secure standard for user authentication and authorization, especially for enterprises and consumer-facing businesses. The document discusses how SAML works, provides examples of its use cases, and considerations for whether it is suitable for a given organization's identity management needs.
Data Sheet: Gigya Customer Identity Management Platform TiersGigya
Gigya's Customer Identity Management Platform helps companies build better customer relationships by collecting identity data from site visitors and converting that data into loyal, engaged customers. The platform allows companies to connect with customers, collect identity data with permission, and use insights from that data to personalize marketing and customer experiences. It has seen success for customers, including a 90% increase in registrations, 5x boost in logins, and 60% increase in on-site engagement.
Case Study: Multi-Billion Dollar Enterprise - Managing Millions of Identities...Gigya
With dozens of different web properties spread across a number of international territories, a multi-billion dollar company was in need of a solution to better manage its customer identities and data at a global scale. The solution had to be scalable and flexible, offer robust administrative roles and permissions and keep the brand compliant with regional data privacy regulations.
White Paper - Connect, Collect, ConvertIan Gilbert
The document discusses Gigya's Customer Identity Management platform which allows brands to create personalized relationships with customers at scale while maintaining privacy and security. The platform has three main functions - "Connect" to register users across devices, "Collect" to build unified customer profiles from various data sources, and "Convert" to make customer data actionable and drive business value through insights and integrations. It provides the benefits of streamlined identity management, personalized experiences, marketing automation, and compliance.
To be successful today, businesses must leverage consumer data to enable great customer experiences. Doing this in a seamless and compliant way is not easy, with a shifting regulatory landscape, numerous identity providers and front-end technologies to support. Gigya's end-to-end Customer Identity Management platform helps businesses succeed by providing:
*Flexible registration and authentication to connect you with your customers
*Profile and preference management to collect all data types into unified and compliant profiles
*Powerful customer insights tools and easy integration with virtually any third-party technology
Data Sheet: Why Your eCommerce Platform Needs CIAMGigya
The document discusses how eCommerce platforms have limitations for managing customer identity and data across channels compared to specialized customer identity and access management (CIAM) platforms. It provides examples of challenges such as limited registration capabilities, data management and limited customer views that CIAM solutions can help overcome. The document then describes how Gigya's CIAM platform can be integrated with eCommerce solutions to collect more user data, build rich customer profiles through data insights, and turn data into action through personalized experiences.
CPG companies need customer identity and access management (CIAM) solutions to establish personalized user experiences across channels that foster brand loyalty. Legacy identity systems built for employees are costly and inefficient at managing customer data from various sources and brands. A CIAM solution allows companies to consolidate customer profiles and data to build targeted campaigns. It also improves the user experience by enabling single sign-on and gamified loyalty programs. Additionally, CIAM increases revenue by leveraging customer data for personalized recommendations and promotions. Nutricia-Danone implemented a CIAM system to better understand customer needs, manage inventory, and personalize communications using purchase history and preferences.
White Paper: Don't Let Your Corporate Strategy be Hostage to Your IT StrategyGigya
Digital innovation being demanded by every business unit is transforming IT’s role to that of the main driver of new growth initiatives, prompting a shift in perspective and strategy for CIOs that begins with a well-planned and executed approach to managing customer identities. While legacy IAM might seem like a natural starting point for meeting this challenge, customer identity and access management (CIAM) has significantly different requirements and outcomes when compared to employee-facing IAM.
The document discusses Gigya's IDX Marketplace, which allows companies to put customer identity at the center of their marketing ecosystem. It does this by integrating pre-built data from Gigya's Profile Management repository with existing marketing applications to create a single customer view. This unified view enables personalized customer experiences and more accurate measurement of marketing impact across different channels.
Gigya helps companies identify their customers and develop meaningful relationships with them. Founded in 2006, Gigya has over 700 clients, processes over 1 billion logins per year, and reaches 1.5 billion users monthly across 46 countries through its Customer Identity Management Platform. The platform offers three tiers of identity management capabilities and is deployed by 50% of the top 100 US websites and 8 of the top 10 media corporations in the US.
The media company needed to centralize user data across its websites and platforms to gain insights about customers and enable targeted advertising. Its existing systems resulted in siloed data and poor user experience. The company implemented Gigya's customer identity management solution to provide single sign-on access across properties and unify user profiles and data. This improved the user experience, allowed for personalized experiences and more targeted advertising, and increased revenue by up to 25% within 3 months.
Are you struggling to keep up with the evolving digital marketing landscape?
That’s where marketing technology – or MarTech – comes in. The right MarTech tools can help you automate tasks and streamline your workflow for better performance.
But how do you upgrade your MarTech stack to ensure you’re maximizing campaign effectiveness?
In this webinar, we’ll walk you through some of the leading tools and solutions you should consider including in your MarTech stack for 2023 and beyond.
Join iQuanti’s Vishal Maru, VP of Digital Solutions and Shaubhik Ray, Senior Director of Digital Analytics, as well as Tealium’s Josh Wolf, Director of Partner Solutions Consulting, as they discuss the implications, pros, and cons of the leading MarTech platforms.
Key Takeaways:
- How the MarTech landscape has evolved.
- Key considerations while selecting tools for your MarTech stack.
- Framework to assess your MarTech maturity.
The market is changing faster than ever, so make sure you don’t get left behind.
Not only is Artificial Intelligence and Machine Learning (AI/ML) becoming more mainstream in marketing, but new media such as over-the-top (OTT) and short-form video are also gaining traction – not to mention new privacy regulations, third-party cookie departure, Apple’s App Tracking Transparency (ATT) feature, and the launch of Google Analytics 4 (GA4).
Watch now and get the latest insights to inform your marketing strategy.
Businesses struggle to collect, organize, and interpret the large amounts of data from various consumer channels to gain insights about customers. Legacy databases were designed for structured data and not richer unstructured data from social media. Data is also siloed across different departments, making it hard to get a full view of customers. Maintaining accurate and compliant data is challenging as customers and regulations change frequently. While more data is collected, it is difficult for businesses to uncover meaningful insights without the right tools.
Gigya helps over 700 companies build relationships with over 1.2 billion consumers through its customer identity management platform. The platform enables businesses to identify customers across devices, consolidate user data into privacy-compliant profiles, and integrate that data into marketing applications to improve customer service, products, and experiences. Gigya has over 300 employees, 700 clients spanning many industries, and has raised over $100 million from investors including Benchmark Capital and Intel Capital.
Information Security and Data Privacy PracticesGigya
Gigya’s enterprise class Customer Identity & Access Management platform delivers maximum efficiency and scalability while protecting consumer data with strict security and compliance standards. The four pillars of Gigya’s security and privacy promise are:
- Infrastructure: State-of-the-art data centers for optimized performance and scalability.
- Data Security: ISO 27001 certification and multiple levels of security protect data with both physical and virtual safeguards.
- Compliance: Regional privacy compliance and built in social network terms of service functionality ensure responsible data management.
- Privacy Policies: Increased transparency of data practices fosters consumer trust and relationships.
This document discusses the need for businesses to identify site visitors and understand customers across multiple online channels. It summarizes Gigya's social login and customer identity management platform, which allows users to easily sign in using existing social media accounts. This provides a simple login process for users while giving businesses permission-based access to user data to personalize experiences and build profiles, balancing privacy and personalization concerns.
Internal vs. external identity access managementTatiana Grisham
The document discusses the key differences between traditional internal identity access management (IAM) and customer identity access management (CIAM) when it comes to managing customer data and identities at scale. It covers three main areas: scalability and security, data collection and aggregation, and privacy and compliance. CIAM solutions must be able to securely store and manage millions of customer identities, collect and normalize data from various sources, and comply with numerous privacy regulations.
Gartner - ForgeRock Identity Live 2017 - DusseldorfForgeRock
This presentation discusses consumer identity and access management (CIAM) and its importance in digital transformation. CIAM enables digital customer experiences by allowing customers to register and authenticate across channels while protecting privacy and security. The presentation covers key CIAM features like registration, authentication, user profile management and their architectural considerations. It also provides an overview of the CIAM market landscape.
New China Data Center Helps Gigya’s Clients Manage Compliance with New Chinese Cybersecurity Law.
As businesses expand into new markets to grow their customer bases through digital initiatives, compliance with widely variable data protection and privacy regulations is now one of the key competitive differentiators between industry leaders
and losers.
The client, a large sporting goods company, wanted to learn more about their nearly 100,000 users to improve engagement and personalization. They implemented Gigya's identity solution to allow users to register or login with social credentials, collecting first-party data to build complete user profiles. This enabled targeting users with rewards for social sharing and comments. It increased registration rates over 2.5x and on-site activity while integrating quickly within 3 months.
Get Better Results with Identity-Driven Marketing Automation
Gigya’s pre-built integration fuels Marketo's marketing automation software with rich first-party identity data. With Gigya and Marketo, brands can:
*Sync any data points between Gigya’s Profile Management and Marketo
*Set updates to ensure that you’re always working with accurate user data
*Build timely and relevant campaigns that foster valuable, lifetime relationships with your customers
Similar to Data Sheet: Gigya for the IT Buyer (20)
Case Study: DC Thomson Media Creates a Single Customer View Across Multiple D...Gigya
DC Thomson Media, or DCT Media, chose Gigya as their customer identity provider, resulting in a 5X increase in new registrations and a 16% increase in pageviews.
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STV implemented Gigya's Customer Identity Management platform to create a unified customer profile and improve their digital experience. This allowed STV to gain insights into viewer content consumption and engage customers more personally. After integrating Gigya, STV saw improvements in click-through rates by 21.4%, open rates by 14.5%, and overall conversion rates by 45%. Gigya helped STV address data privacy regulations and provide a more personalized experience for viewers.
White Paper: Gigya's Information Security and Data Privacy PracticesGigya
The document discusses Gigya's information security and data privacy practices, including their infrastructure, data security, compliance, and privacy measures. It describes Gigya's state-of-the-art hosting in five regional data centers, data security measures like ISO 27001 certification and successful SOC2 Type 2 audits, compliance with various regulations and social network policies, and privacy features such as permission-based social login and user data controls.
Gigya und die Erfüllung globaler behördlicher Auflagen (Global Regulatory Com...Gigya
In unserer modernen datengesteuerten Welt wird es für Unternehmen immer schwieriger, die richtige Balance zwischen Personalisierung und Datenschutz zu verwirklichen.
The document discusses how businesses can build customer identities progressively throughout the customer journey to improve experiences and foster loyalty. It argues that businesses should obtain small amounts of anonymous customer data early to personalize experiences, then encourage registration by offering value in exchange for lightweight data like emails. A customer identity and access management (CIAM) system can integrate this data across systems and manage customer consent to privacy policies. By progressively building rich customer profiles while respecting privacy, businesses can deliver highly personalized experiences that increase trust and advocacy.
This document discusses challenges with managing customer identities and compares different approaches companies take to address these challenges. It outlines the issues with building a custom solution ("homegrown" approach) or stitching together existing systems ("Frankenstein" approach) and argues that a specialized cloud-based customer identity and access management (CIAM) platform ("buy it, don't build it" approach) provides the best value through lower total cost of ownership and improved customer experiences. An example compares the costs of a custom solution versus a CIAM platform for a company with 1 million customers and 5 application integrations.
Data Sheet: Gigya and Global Regulatory ComplianceGigya
This document summarizes how Gigya's Customer Identity Management platform enables data privacy and compliance for its 700 clients. It provides an overview of how Gigya supports key provisions of the European Union's General Data Protection Regulation (GDPR) as well as other global privacy regulations through features such as customizable consent forms, data access and deletion capabilities, and data localization. The platform also helps clients comply with anti-spam laws, accessibility standards, and social network terms of service.
2016 a été une année décisive en
matière de Gestion des identités clients
(CIM - Customer Identity Management)
et les entreprises, la presse et les
analystes se sont accordés à dire que
la technologie CIM n’était plus une «
bonne chose » au sein des entreprises
actuelles, mais un impératif.
Als die Identität der Verbraucher in vollem Gange ist, hat Gigya fünf Vorhersagen für die wichtigsten Trends, die wir sehen, wachsen im Jahr 2017 gelegt, und wie wir sehen, dass Organisationen reagieren.
The American Kennel Club (AKC) was frustrated with maintaining its homegrown user registration system. It implemented Gigya's customer identity management platform to enable social login, collect structured and unstructured user data, and integrate with its marketing systems. This increased registration rates by 75% and improved email marketing results. It also gave AKC deeper insights into users, allowing it to better engage customers and increase the value per user by 35%.
Consumers now expect more trusted and personalized experiences in exchange for their personal information, but businesses are struggling to protect user privacy in light of growing global security and privacy concerns. Since tolerance is diminishing for username and password processes, today’s businesses must find new ways to secure users' data while delivering better customer experiences.
The upcoming General Data Protection Regulation (EU GDPR) will change the requirements for managing consumers’ personal data across the globe. The regulation’s scope is broad and also affects organizations outside of the EU. Striking a balance between meeting the new regulatory requirements and effectively serving customers in the age of Digital Transformation mandates a shift from siloed consumer data management to centralized Customer Identity Management platforms that support the balance between compliance, user consent, and optimizing the customer experience.
In this white paper — commissioned by Gigya from European analyst firm KuppingerCole and prepared by Fellow Analyst Dr. Karsten Kinast and Lead Analyst Ivan Niccolai — you will learn about:
*The history, framework, implementation and scope of the EU GDPR
*Key compliance elements of the EU GDPR
*The implications of the EU GDPR on Customer Identity Management and best-practice recommendations for strategy and implementation
White Paper: Managing consumer data privacy with Gigya (French)Gigya
AOL and Facebook launched in 1995 and 2005 respectively, marking the rise of social media and increased data sharing online. As technologies like eBay, Google, Salesforce, and smartphones grew in popularity, capturing more personal data, regulations tightened around privacy and data protection in response to events like the Snowden disclosures, Sony hacks, and 2016 US voter database breach. The EU enacted the General Data Protection Regulation in 2018 to standardize privacy rules for EU citizens' data processed worldwide.
An enterprise hospitality company was redesigning their website and wanted a flexible system to manage user profiles and onboard users without spending months building a custom solution. They implemented Gigya's Customer Identity Management platform to provide streamlined user registration and login via social media. This unified user data across systems and allowed for personalized experiences. It also helped design a gamified mobile loyalty program. This led to a 25% revenue increase and 10% lower IT costs while saving 6 months of development time.
Case Study: Large Enterprise eCommerce CompanyGigya
An enterprise CPG company with a large physical mailing list wanted to measure ROI of direct mail campaigns and gain customer insights. They used Gigya's solutions to entice mailing list subscribers to register online, allowing the collection of digital user profiles and interaction data. This provided improved marketing effectiveness and cost savings of 24% in IT infrastructure and 25% reduced downtime. The company plans to further engage online users through gamification and loyalty programs.
For today’s digital businesses, being prepared to meet new compliance requirements when storing and managing consumer data will not only minimize risk, but also enable more valued and trusted customer experiences that drive increased loyalty, engagement and revenue. To gain better perspective on this important issue, it’s important to understand:
- The trends driving governmental regulatory shifts and the basic tenets of these new laws
- The challenges faced by executives across the enterprise when managing privacy compliance for consumer data
- The emergence of cloud-based solutions that help businesses manage privacy compliance by acting as end-to-end customer data storage and management solutions that are far more scalable and flexible than legacy systems
Russia’s new Personal Data Protection Act stipulates that companies with Russian customers must store those users’ personal data within Russian borders. To ensure that all of our clients doing business in Russia can continue to do so safely, Gigya has opened a new primary data center in Russia.
White Paper: 5 Ways Airports Can Drive Non-Aviation RevenueGigya
This document discusses 5 ways that airports can drive non-aviation revenue through better understanding passenger identities and personalizing experiences. It describes how airports can use customer data from registration and interactions to improve parking, retail, food/beverage, loyalty programs, and advertising. By managing customer identities across channels, airports can target offers and products more effectively to maximize revenue from non-flight services.
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We’ve entered a new era in digital. Search and AI are colliding, in more ways than one. And they all have major implications for marketers.
• SEOs now use AI to optimize content.
• Google now uses AI to generate answers.
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Key Takeaways:
How to use AI to optimize your content
How to find topics that algorithms love
How to get AI to mention your content and your brand
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As we advance further into the digital age, artificial intelligence (AI) continues to evolve, shaping various industries and aspects of our daily lives. The advancements in AI for 2024 promise significant transformations across multiple sectors. From agentic AI and open-source AI to AI-powered cybersecurity and sustainability, these trends highlight the growing influence of AI on our world. By staying informed and embracing these trends, businesses and individuals can harness the power of AI to innovate and thrive.
This article explores the top 10 AI trends to watch in 2024, providing an overview, impact, and examples of each trend.
Top 10 AI Trends to Watch in 2024
Trend 1: Agentic AI
Overview of Agentic AI
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Impact of Agentic AI
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Examples and Use Cases of Agentic AI
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Overview of Open Source AI
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Impact of Open Source AI
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TensorFlow: An open-source machine learning framework by Google, widely used for building and deploying AI models.
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Data Sheet: Gigya for the IT Buyer
1. DATA SHEET
Customer Identity and Access Management (cIAM)
and traditional IAM — while rooted in the same
technologies — are not the same. cIAM demands a
new set of rules and expectations. Gigya’s Customer
Identity Management Platform offers a more intelligent
and efficient way to collect and organize your customer
data, so you can make better-informed decisions and
maximize the value of your data.
Collect And Manage
All of the data.
The heart of Gigya’s cIAM Platform is our dynamic schema database
— built to handle the endless variety and ever-increasing scale of
incoming customer data. Gigya manages and consolidates all of
your permission-based profile and behavioral data — structured and
unstructured — creating a unified customer view that you can access
via console reporting tools or directly through the API. Full indexing
maximizes the breadth of queries you can run. Your customer data is
normalized and always retrievable.
None of the hassle.
All of this flexibility and power is implemented with a single API
that connects to more than 35 social networks and third-party
identity providers (IdPs). All kinds of socially connected data can be
seamlessly collected and managed: shares, comments, likes, clicks,
tags, text analytics and so on. Gigya takes care of all API and privacy
compliance updates, so you can focus on growth and innovation.
Pre-Built Integrations
Hit the ground running.
Gigya’s IDX Marketplace gives you instant access to more than
55 pre-built integrations with a who’s-who of marketing platform
heavyweights. We partner with a growing range of leading
Put the Power of Gigya’s Customer Identity
Management Platform to Work for You
THE NATURE OF
IDENTITY IS CHANGING
...NOT ONLY CAN WE
IDENTIFY AND UNDERSTAND
OUR CUSTOMERS, BUT WE
CAN TAKE THIS DATA TO DRIVE
RELATIONSHIPS, RETENTION
AND ULTIMATELY REVENUE
ACROSS CHANNELS.
Max Goijarts
Technology and CX Manager
at Nutricia-Danone
GIGYA IDX MARKETPLACE