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Unmeasured Learning’s Day Off| Janet Laane Effron
UNMEASURED
LEARNING’S
DAY OFF
DATA
RULES
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
“speaking in the
language of business,
rather than trying to
sell learning “
"We know they've
been trained to do it,
but do they actually
do it?"
“When L&D professionals can
provide data and analysis
linked to strategy, they will be
a key influencer. “
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
“As an instructional designer I've never had to
deal with analysis, statistics(?) or wrangling
datasets.
I feel a steep learning curve coming on.”
Unmeasured Learning’s Day Off| Janet Laane Effron
Why use xAPI?
It is a learning curve…
But it’s not that steep.
You can do a lot with xAPI…
Using the tools you already have
Unmeasured Learning’s Day Off| Janet Laane Effron
Data is messy…
Unmeasured Learning’s Day Off| Janet Laane Effron
Data is messy…
Unmeasured Learning’s Day Off| Janet Laane Effron
Explore
Unmeasured Learning’s Day Off| Janet Laane Effron
Explore
Unmeasured Learning’s Day Off| Janet Laane Effron
Explore
Unmeasured Learning’s Day Off| Janet Laane Effron
Explore
Unmeasured Learning’s Day Off| Janet Laane Effron
What Do You Want to Know?
Participation
Performance
Unmeasured Learning’s Day Off| Janet Laane Effron
Participation Related
• How are people using resources available?
• How much time are they spending?
• What elements/resources are proving useful?
• What aspects of participation affect results?
• What aspects of participation affect completions?
Unmeasured Learning’s Day Off| Janet Laane Effron
Performance Related
• Are we teaching the right things?
• How does course performance correspond to
job performance?
• Did X have the desired effect on Y?
Unmeasured Learning’s Day Off| Janet Laane Effron
Did anything change?
Unmeasured Learning’s Day Off| Janet Laane Effron
Did anything change?
At first glance, not really, but…
• Reply rates increased by 12%
And then we looked a little further…
Unmeasured Learning’s Day Off| Janet Laane Effron
More Questions, More Insights
Unmeasured Learning’s Day Off| Janet Laane Effron
More than a popularity contest
Unmeasured Learning’s Day Off| Janet Laane Effron
More than a popularity contest
Looking at what works and what resonates
• By Region
• By Functional role
• By Business Unit
Insights drive design improvements.
Unmeasured Learning’s Day Off| Janet Laane Effron
Did it work?
Retail Sales Course Data:
• Enrollments
• Completions
• Course Performance
• Regional data
CONTEXT is where we find the answers…
Unmeasured Learning’s Day Off| Janet Laane Effron
Did it work?
Outcomes
• Average Transaction Value is +32% for relevant
regions
• Country wide sales for product category are +19%
after product specific training.
Unmeasured Learning’s Day Off| Janet Laane Effron
The Road Ahead
Unmeasured Learning’s Day Off| Janet Laane Effron
Janet Laane Effron
Data Scientist, HT2
Janet@ht2.co.uk
@jleffron
UNMEASURED LEARNING’S
DAY OFF
DATA
RULES

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Data Rules: Unmeasured Learning's Day Off

Editor's Notes

  1. Can get a lot of it very easily xAPI gives us more. But why? What can we do with xAPI “We can track people”
  2. Can get a lot of it very easily xAPI gives us more. But why? What can we do with xAPI “We can track people”
  3. Lesson – keep exploring – and – a little extra data goes a long way
  4. When we saw the reply rates, I wondered if that translated to improved completion rates…not really, but we learned something new
  5. IHG comment popularity – it wasn’t just what people were looking at, it’s what they were discussing QUALITATIVE
  6. It’s not just counts – it’s what those counts mean IHG – Business insights, regional concerns what content is meeting needs DfD – Diff roles like diff types of content – and it didn’t fall out how we anticipated.
  7. Power of Context– we saw that in IHG, we also see that here.
  8. Power of Context– we saw that in IHG, we also see that here. Everything in this preso was done with spreadsheets…
  9. Text analytics Recommenders Learning Paths