Data Driven Communities in the United States

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Cities use analytics in many ways, and one size does not fit all. What have we learned from the first movers? Being data driven requires a cultural shift.

DATA DRIVEN
COMMUNITIES
IN THE USTHE POWER AND
POTENTIAL OF ANALYTICS

Copyright © 2017 Accenture. All rights reserved. 2
What can analytics
do for you?
What can we learn
from others?
So what for you?
IS A SET OF TOOLS AND
METHODS THAT ALLOW YOU
TO BE DRIVEN BY DATA

Improving Citizen
and Community
Interactions
Building insights
into citizens and
business needs,
the personalization
of their interactions
Improving
Operations
Capability
Optimizing asset
and fleet usage
and maintenance,
and workforce.
Improving
Community
Services
Improving the
efficiency and
effectiveness of
services such as
transportation, public
safety and water.
Improving
Strategy and
Performance
Improving spend
analysis, budget
planning and
policy planning.
ONE SIZE DOES NOT FIT ALL
CITIES USE ANALYTICS IN MANY WAYS
Copyright © 2017 Accenture. All rights reserved. 3
1 2 3 4

Systemic changes are required to become data driven
WHAT HAVE WE LEARNED
FROM THE FIRST MOVERS?
Copyright © 2017 Accenture. All rights reserved. 4
BEING DATA DRIVEN REQUIRES A CULTURAL SHIFT
Garbage in…
garbage out
Requires
new skills &
capabilities
Opendata
is not
enough
Correlation
does not equal
causation
Data silos have
to be actively
addressed
Insight is
not action

Driving
value for our
constituents
IF IN DOUBT ASK THE QUESTION
Copyright © 2017 Accenture. All rights reserved. 5
HOW IS THE INSIGHT GOING TO LEAD TO OUTCOMES?

Copyright © 2017 Accenture. All rights reserved. 6
Financial
efficiency and
effectiveness
Delivering
mission critical
outcomes

Copyright © 2017 Accenture. All rights reserved. 7
Strategic revenue
improvements
Strategic cost
reduction
Delivering for
citizens and
business
Delivering for
the workforce

Copyright © 2017 Accenture. All rights reserved. 8
Process Excellence
*Process KPIs
IT Effectiveness
*IT cost benchmarks
Procurement Savings
*Supplier data
Improved Asset
Utilization
*Capital asset utilization
Increased Tax Base
*Inward investment metrics
Fraud Detection
And Compliance
*Tax avoidance
Collection
Effectiveness
*Digital payment metrics
New Revenue Sources
*Average spend on services
Employee Engagement
*Staff absenteeism
Skills & Capabilities
for the Future
*Competency assessments
Enterprise Performance
Management
*Data & digital maturity
Culture of Innovation
*Employee perceptions
Safe, Liveable City
*International rankings
Quality & Access
Of Public Service
*Response/waiting times
Jobs and Opportunity
*Youth employment
Transparency &
Accountability
*Open data availability
*Example, non exhaustive data sources

…AND SO WHAT?
Copyright © 2017 Accenture. All rights reserved. 9
WHERE COULD YOUR CITY GO FROM HERE?
IT WILL SHINE A LIGHT
ON THE PAUCITY OF DATA
Data will become the most valuable
commodity and worth of investment
INSIGHT IS ONLY
THE FIRST STEP
As a group you will need to
build service design skills

Copyright © 2017 Accenture. All rights reserved. 10
TO CONTINUE THE CONVERSATION AROUND HOW ANALYTICS
ARE THE KEY TO TRANSFORMATION, PLEASE CONNECT WITH:
Simon Giles
Accenture Global Cities
Managing Director
simon.w.giles@accenture.com
Nathan Giles
Accenture Global Cities
North America Lead
nathan.r.giles@accenture.com
uk.linkedin.com/in/simongilescities
@peakflow
www.linkedin.com/in/nathan-giles
twitter.com/leanmgmtworks
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting,
digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business
functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help
clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more
than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Learn more at https://www.accenture.com/us-en/insight-topic-high-performance-smart-cities.

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Presented by Vladimir Iglovikov: - https://www.linkedin.com/in/iglovikov/ - https://x.com/viglovikov - https://www.instagram.com/ternaus/ This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation. Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners. This case study covers various aspects, including: People: The contributors and community that have supported Albumentations. Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions. Challenges: The hurdles in monetizing open-source projects and measuring user engagement. Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration. Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community. Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations. Mental Health: Maintaining balance and not feeling pressured by user demands. Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth. Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects. Explore more about Albumentations and join the community at: GitHub: https://github.com/albumentations-team/albumentations Website: https://albumentations.ai/ LinkedIn: https://www.linkedin.com/company/100504475 Twitter: https://x.com/albumentations

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Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI

Data Driven Communities in the United States

1. DATA DRIVEN COMMUNITIES IN THE USTHE POWER AND POTENTIAL OF ANALYTICS

3. Improving Citizen and Community Interactions Building insights into citizens and business needs, the personalization of their interactions Improving Operations Capability Optimizing asset and fleet usage and maintenance, and workforce. Improving Community Services Improving the efficiency and effectiveness of services such as transportation, public safety and water. Improving Strategy and Performance Improving spend analysis, budget planning and policy planning. ONE SIZE DOES NOT FIT ALL CITIES USE ANALYTICS IN MANY WAYS Copyright © 2017 Accenture. All rights reserved. 3 1 2 3 4

4. Systemic changes are required to become data driven WHAT HAVE WE LEARNED FROM THE FIRST MOVERS? Copyright © 2017 Accenture. All rights reserved. 4 BEING DATA DRIVEN REQUIRES A CULTURAL SHIFT Garbage in… garbage out Requires new skills & capabilities Opendata is not enough Correlation does not equal causation Data silos have to be actively addressed Insight is not action

8. Copyright © 2017 Accenture. All rights reserved. 8 Process Excellence *Process KPIs IT Effectiveness *IT cost benchmarks Procurement Savings *Supplier data Improved Asset Utilization *Capital asset utilization Increased Tax Base *Inward investment metrics Fraud Detection And Compliance *Tax avoidance Collection Effectiveness *Digital payment metrics New Revenue Sources *Average spend on services Employee Engagement *Staff absenteeism Skills & Capabilities for the Future *Competency assessments Enterprise Performance Management *Data & digital maturity Culture of Innovation *Employee perceptions Safe, Liveable City *International rankings Quality & Access Of Public Service *Response/waiting times Jobs and Opportunity *Youth employment Transparency & Accountability *Open data availability *Example, non exhaustive data sources

9. …AND SO WHAT? Copyright © 2017 Accenture. All rights reserved. 9 WHERE COULD YOUR CITY GO FROM HERE? IT WILL SHINE A LIGHT ON THE PAUCITY OF DATA Data will become the most valuable commodity and worth of investment INSIGHT IS ONLY THE FIRST STEP As a group you will need to build service design skills

10. Copyright © 2017 Accenture. All rights reserved. 10 TO CONTINUE THE CONVERSATION AROUND HOW ANALYTICS ARE THE KEY TO TRANSFORMATION, PLEASE CONNECT WITH: Simon Giles Accenture Global Cities Managing Director simon.w.giles@accenture.com Nathan Giles Accenture Global Cities North America Lead nathan.r.giles@accenture.com uk.linkedin.com/in/simongilescities @peakflow www.linkedin.com/in/nathan-giles twitter.com/leanmgmtworks About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Learn more at https://www.accenture.com/us-en/insight-topic-high-performance-smart-cities.

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