The document explains a four-tier ranking system for data centers, established in 2005, that indicates their overall capabilities and service levels based on infrastructure, redundancy, and uptime. Tier I has 99.671% expected uptime with minimal redundancy, while Tier IV offers 99.995% uptime with fully fault tolerant systems. The document also highlights the drastic differences in potential downtime between the tiers, showing that Tier I can have up to 1,729 minutes of downtime annually compared to only 26 minutes for Tier IV.