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  1. 1. Tim Mills-Groninger 2024 Davidson Place Whiting, IN 46394219-616-5886 SummaryBusiness Intelligence professional in operations and program design, delivery, and evaluation. Twenty years ofexperince in requirements gathering, buy v. build research, and implementation/training of CRM, and OLTPdatabases. Extensive work in normalizing disparit data sets for integration into centralized environmentsresulting in highly granular transaction processing that rolls up to internal analytics/performance managementand external regulatory reporting. Three years of exeprience in conducting root-cause analysis of irregularities ina large data warehouse. Experienced in OLAP and complex reporting environments. Macro-manager commitedto staff development. Excellent connection to mission and ability to represent the organization publicly and one-on-one. Experienced with industry and organizational capacity building initiatives. Data-driven decision maker. Technical SkillsSQL Server 2008 Integration Services (SSIS) including ETL, .NET and C# components, SQL Server 2008Analysis Services (SSAS), SQL Server 2008 Reporting Services (SSRS), Microsoft Office SharePoint Server2007, Microsoft Performance Point Server, Microsoft Visio, Microsoft Access and Access VBA, Microsoft Officeintegration with an concentration on MS Excel.Databases:MS SQL Server 2008, Access/Jet, Oracle 10gSoftware:SQL Server Business Intelligence Development StudioQuery Languages:T-SQL, PL/SQL, MDX Professional ExperienceSetFocus, LLC. Parsippany, NJ Oct 2010 – Jan 2011Business Intelligence Master’s ProgramThe SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project oriented programwhere participants add knowledge and valuable experience putting the Business Intelligence skill set to use in asimulated work environment. Implemented a Labor Analysis Business Intelligence solution for a national construction company. Existing data from diverse data sources were consolidated into a uniform SQL Server 2008 database. ETL capabilities of SSIS were used to define imports of data, build scheduling packages, define integration flow, log data error exceptions and orphaned data and to define Database Maintenance Plans and send emails. Created cubes, dimensions, and business critical KPIs using SSAS representing aggregations in different ways - hierarchically and using custom groupings, that the company will use to analyze performance. Created MDX queries according to business requirements. Developed detail and summary reports, line and pie charts, trend analysis reports and sub-reports according to business requirements using SSRS. Implemented Business Intelligence dashboards using MOSS 2007 Report Center and Excel Services producing different summary results based on user view and role membership.
  2. 2. Mills-Groninger -2- Created score cards using MS Office Performance Point Server 2007 Dashboard Designer that feature executive summary measures for revenue, overhead costs, material purchases, labor and profitability trends for a construction company extracting data from SQL Server 2008 OLAP data source and deployed to SharePoint sites. The dashboards also contain pages to view performance by employee, by region, and by quarter enabling end-users to make filter selections. Key product areas utilized also include data modeling, SSRS report subscriptions and data driven subscriptions, SSAS analysis services processing tasks, cube processing options and roles. Studied and reviewed application of Kimball data warehouse methodology across various industries. Worked with data-handling scenarios, such as multiple hierarchies, data-driven KPI goals, sourced either from dimension attributes or fact tables, handling Type-2 slowly changing dimensions. Possess solid knowledge of writing, tuning and optimizing T-SQL queries.Independent Consultant, Whiting, IN 1996 to presentInformation and technology managementConsultant/ AnalystServing nonprofits, government agencies, and small businesses with software selection assistance, applicationdesign and maintenance with Microsoft Access and other Microsoft tools, and operational support. Overhauled product pipeline and sales reporting systems in SSRS and Access for a manufacturing company that improved decision making by clarifying KPIs. Built and maintained donor and client focused CRM and analysis databases, saving clients up to $50k over alternate solutions. Advisor and grant review for private foundations and government agencies, providing insight to grantee technology capacity and feasibility, thus creating more impact per dollar awarded. Utilized SQL Server and Access databases for development, as well as proprietary programs such as RaisersEdge, DonorPerfect, eTapestry, FundEZ, and ODM.NonProfit Times, Morris Plains, NJ 1995 to presentNational print and electronic news magazineContributing EditorPremier print and online news and information source for the nonprofit community. Improved decision making and understanding of 70,000+ readers with feature-length stories covering nonprofit management and technology issues. Influenced editorial policy and direction insuring that nonprofit management issues are recognized and addressed. Provided more comprehensive insight for reader’s decision-making through an extensive network of industry insiders.CNA Financial, Chicago, IL. 2007 to 2010International Property and Casualty insurerSenior Business Analyst, Data QualitySeventh largest property and casualty insurer in the US. Member of four-person team within Corporate Actuarialproviding research on the root cause of data errors and inconsistencies. Acted as adjunct team member fornumerous statistical reporting projects for internal and external customers, often regulatory agencies. Streamlined data warehouse research tools using Oracle data to feed Excel, Access, and Outlook to help staff respond to regulator inquiries 30% faster over prior methods. Improved data quality through root cause analysis of interrelated claim, policy, and financial datasets to deliver submissions on time with fewer fines from regulators.
  3. 3. Mills-Groninger -3- Improved year-to-year efficiency and consistency of reporting by creating a series of Excel VBA tools that allowed users to switch between multiple datasets while preserving complex pivot tables and other formatting. Created cross-functional teams to share information between isolated business areas. Enabled C-level risk analysis of KPIs and deadlines via innovative scoring and assessment tool.IT Resource Center/Lumity, Chicago, IL. 1986 to 2007Nonprofit technology and financial management consulting and training agency serving local and nationalnonprofits.Associate Executive Director 1994 - 2007 Increased the impact and efficiency of more than 400 nonprofits per year via training and consulting services, saving them $2 million annually. Achieved 5+ year retention of staff and volunteers, reducing service disruption and maintaining better client continuity and satisfaction. Licensed service tracking/invoicing CRM application to 8 partners across the US. Recruited C level executives to Board, developing cash and in-kind contributions. Developed national support network, gaining access to best practices in administration and service delivery.Program Director 1989 to 1994 Improved client efficiency through business process improvements. Educated attendees at academic and professional development conferences on integrating technology in information and communication strategies. Simplified invoicing through integrated billing/CRM systems, issuing statements within 48 hours of month- end with 99% accuracy. Maintained a highly innovative service portfolio through strategic planning processes and rapid-reponse customre feedback tools.Associate Program Director for Technical Services 1986-1989 Transferred ownership of information systems to clients through instructor-lead training. Improved data quality for decision making by integrating legacy and cutting-edge technologies. Provided high-impact and low cost databases for fundraising and client management.Columbia College, Arts Entertainment and Media Management Program, Chicago, IL. 1985 to 1986Instructor Excellent rapport with peers and students, creating high levels of trust and strong follow up. Empowered future managers with integrated business and technology skills. Education Business Intelligence Master’s Program, SetFocus, LLC, Parsippany, NJ Master of Fine Arts, Florida State University, Tallahassee, FL Bachelor of Arts, Purdue University, West Lafayette, IN Additional AccomplishmentsAuthor of the chapter Staffing ePhilanthropy in the book Nonprofit Internet Strategies. Contributor tomultiple publications and books including: Advancing Philanthropy, Chronicle of Philanthropy, Printout,Nonprofit Management Strategies.
  4. 4. Mills-Groninger -4-Member, Automated Data Systems Reform Panel for the Illinois Department of Children and FamilyServices (DCFS).Grant reviewer, US Department of Commerce NTIA TIIAP/TOP program and Chicago CommunityTrust.Speaker at conferences and seminars including: Apple Computer, NSFRE/AFP national and regionalmeetings; Council on Foundations, Association of Prospect Researchers for Advancement NationalConference; Technology Resource Consortium National Conference; Alliance for NonprofitManagement national and regional meetings; Philanthropy News Network national tour, NonprofitTechnology Enterprise Network (NTEN) national and regional meetings. Community InvolvementExecutive Committee member, Community Improvement Corporation, an umbrella 501(c)(3)promoting civic engagement and board member of the Community Improvement Fund, a communityfoundation, both in Whiting, Indiana.Governing Board Secretary, Educational Assistance Ltd (EAL). EAL matches corporate in-kindcontributions with colleges to create scholarships.Volunteer with WYIN, Northern Indiana Public Television, as a segment producer and editor for aseries of local history specials.