N. Srividya has over 17 years of experience in banking, healthcare, insurance, and CRM project delivery using Agile and SDLC models. She has experience in roles such as developer, lead, Scrum Master, offshore delivery manager, PMO manager, and Agile coach. Her areas of expertise include communication, leadership, team building, project/product delivery, planning, estimating, scheduling, and client relationship building. She has successfully delivered projects for clients such as Aetna, Lloyds Banking Group, eWorkers Compensation, and Medco Health Solutions.
This presentation is about “Agile Project from Visibility to Closing”.
It describes the agile project from the visioning until closing.
It shows how agile concept and mindset manifests itself through agile project ‘interactions, meetings, events and producing the workable product.
What Does Agile Mean to the Modern PMOMike Otranto
Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.
How has Agile PPM (bimodal IT) impacted the PMO?
How are Agile PPM (bimodal IT) application projects different than traditional projects?
How should project management methods, strategies and techniques change to support digital PMO in bimodal IT organizations?
This presentation is about “Agile Project from Visibility to Closing”.
It describes the agile project from the visioning until closing.
It shows how agile concept and mindset manifests itself through agile project ‘interactions, meetings, events and producing the workable product.
What Does Agile Mean to the Modern PMOMike Otranto
Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.
How has Agile PPM (bimodal IT) impacted the PMO?
How are Agile PPM (bimodal IT) application projects different than traditional projects?
How should project management methods, strategies and techniques change to support digital PMO in bimodal IT organizations?
هذه المحاضرة تتحدث عن خدمات مكتب إدارة المشاريع
PMO Services.
حيث قمت باختيار أغلب الخدمات المشتركة التي تقدمها مكاتب إدارة المشاريع
PMOs
لزبائنها والذين يتنوعون من مدراء مشاريع او برامج او محافظ إلى مدراء مؤسسات او إدارات إلى قيادة عليا في المؤسسات مرورا بالمقاولين والاستشاريين.
حددت قرابة ال 32 خدمة تقدمها مكاتب إدارة المشاريع
PMOs
وقمت بتوزيعها إلى 5 مجموعات تندرج تحتها هذه التصنيفات.
هذه المحاضرة مفيدة لمن يريد الولوج لتخصص مكاتب إدارة المشاريع ومعرفة دور هذه المكاتب والخدمات التي يقدمها بل يمكن ان تكون مفيدة لأسئلة المقابلات الشخصية لوظائف المشاريع والعمل الاستشاري.
Periodic Reassessment, Continuous Improvement of Finance OperationsCognizant
A well-considered and executed transformation roadmap can help finance keep pace with emerging technologies and service delivery models, as well as advance key business objectives.
هذه المحاضرة تتحدث عن إدارة تحقيق المنافع
Benefits Realization Management.
قمت فيها بشرح تعريف إدارة تحقيق المنافع
Benefits Realization Management
ودعمت الشرح بمثال عملي لتسهيل المفهوم.
تطرقت إلى الحاجة التي دعت إلى ظهور هذا المفهوم وكيف أن تطبيق إدارة تحقيق المنافع
Benefits Realization Management
يسهم في تحسين نسب نجاح المشاريع فضلا على المساهمة الفاعلة في تحقيق استراتيجية المؤسسات مدعما بأرقام من بحوث قامات بها ال
PMI.
انتقلت بعدها إلى شرح
Benefits Realization Management Framework
والذي يحدد إطار عمل لإدارة تحقيق المنافع. حيث يدعم هذا الإطار وكيفية يمكن تعريف المنافع ومن ثم العمل على قياسها ومتابعتها وضمان تحققها أثناء تنفيذ المشاريع والبرامج مرورا بالقيام بكل ما يلزم باستدامة المنافع بعد انتهاء المشاريع والبرامج وانتقالها للتشغيل وإدارات المؤسسات الأخرى.
انتقلت بعدها لتعريف دور مكتب إدارة المشاريع المؤسسي
EPMO
في هذا الإطار ودور مدير المشروع اثناء مراحل المشروع المختلفة.
تم شرح الموضوع من جانب عملي بحيث يسهل تطبيق هذه المفهوم في مؤسساتنا والاستفادة منه.
This is a blog on how Earned Value Management can produce greater productivity and growth within an organization, and how Online Earned Value Management Training helps individuals be more creative and vibrant in executing a project on time and to budget. Get a clear overview of the most effective project management approaches used by various individuals and organizations to enhance their baseline and garner high output productivity. This technique is used by managers and can be incorporated in any kind of project to produce high performance and effective decision making. Problems faced by organizations include improper or unrealistic timelines, frequent project changes, & lack of goals, this could create poor bottom lines, improper time management, and a scope creep.
Implementing SAFe: Why Start at the Program Level?Drew Jemilo
The Scaled Agile Framework (R) (SAFe(R) is a proven knowledge base for implementing agile practices at enterprise scale. The Framework has three levels: Team, Program, and Portfolio. Where should start implementation? In this presentation, learn why we start at the Program Level
Software Development Trends - Presentation from EPAM Systems' Software Engine...Balazs Fejes
This material was presented on EPAM's 2014 Software Engineering Conference in Minsk. I talks about current trends in the software development lifecycle, and processes and tools EPAM employs to address the challenges of scaling Agile, managing a portfolio of projects, and enabling continuous delivery.
هذه المحاضرة تتحدث عن تأسيس وتشغيل مكتب إدارة المشاريع الإستراتيجي
Strategic PMO Implementation
حيث كنت قد قدمتها بمدينة جدة يوم السابع من مارس 2018 بمعرض ومؤتمر
The Big 5 Saudi 2018
باللغة الإنجليزية.
الان قمت بتجهيز فيديو باللغة العربية عن هذه المحاضرة.
في هذه المحاضرة تحدث فيها عن التوجه العالمي لتحوُل مكاتب إدارة المشاريع لتكون مكاتب إدارة مشاريع إستراتيجية تجمع بين الادارة الاستراتيجية ومكتب ادارة المشاريع في مكتب واحد ودّعمت ذلك بأدلة من تقرير ال
PMI
وهو
PMI pulse of the profession 2017.
قمت بعدها بشرح التعارض الموجود في كثير من المؤسسات بين وحدة (إدارة) التخطيط الاستراتيجي
Strategic Management Office (SMO)
ومكاتب إدارة المشاريع
(PMO)
وأن الحل في دمجهما تحت إدارة ومكتب واحد وهو مكتب إدارة المشاريع الإستراتيجي
Strategic PMO.
ومن ثم تطرقت لتعريف ودور مكتب إدارة المشاريع الاستراتيجي
Strategic PMO
وطبيعة عمله وخدماته التي يقدمها ومن ثم تطرق للخطوات اللازمة لبناء وتأسيس مكتب ادارة المشاريع الإستراتيجي وختمت المحاضرة بالحديث عن تشغيل مكتب ادارة المشاريع الاستراتيجي وما هي الأشياء التي يجب وضعها في الحسبان.
This Presentation gives the scene for agile project management. It shows the differences between agile and traditional project management approaches, including why using agile methods is often the best choice for certain projects.
This PMI–ACP Seminar will help you to understand and prepare you to take the PMI-ACP® exam and become an
Agile Certified Practitioner, a certification from the Project Management Institute (PMI)®. The PMIACP
exam measures professionalism in Agile Project Management, increases versatility in PM
methods, validates ability to lead Agile teams and Agile software projects that adapt to change,
drive innovation and deliver on–time business value.
For Practice Exams: https://www.justcerts.com/PMI/PMI-ACP-practice-questions.html
Code: PMI-ACP
Vendor: PMI
Exam Name: PMI Agile Certified Practitioner
PMI PMI-ACP certifications achievement with systematic practice test software is offered in first attempt with money back guarantee. Total solution for preparing %CERT-NAME% PMI-ACP exam for guaranteed success is not difficult now because PMI-ACP practice Exam is now available to make you successful in first attempt. Making your preparation authentic, quick and flawless is the passion of JUSTCERTS PMI-ACP Exam, so they combined best preparation practices in practice test software and best possible questions to be expected in the real PMI PMI-ACP exam is so that you understand the format as well as types of questions. Authenticity and best quality of JUSTCERTS preparation products is endorsed by more than 70,000 industry experts.
PMI PMI-ACP credentials drive tremendous professional growth to let you reach your dream job in the competitive environment easily. There are four basic categories in which PMI Agile Certified Practitioner PMI-ACP certifications are classified as %CERT-NAME% PMI-ACP Basic Series PMI PMI-ACP Specialty Series, PMI-ACP Professional Series and PMI PMI-ACP Mastery Series. These categories contain several certifications in order to endorse the abilities and knowledge of the professionals at all level starting from the beginners to the expert level.
PMI PMI-ACP basic certification provides a base to the professionals for joining the career with the jobs associated with the computers in order to make you acquainted with the PC components, their functionality as well as compatibility. PMI PMI-ACP PMI Agile Certified Practitioner offers not only competency and proficiency but best job opportunities with higher salaries to authenticate career fulfillment.
The organizations with PMI PMI-ACP certified professional’s progress rapidly because they become more productive. %CERT-NAME% PMI-ACP certifications are prepared by the industry experts in order to make the professionals capable of performing their job roles in the best manner.
JUSTCERTS plays a vital role to bring your success closer in a short time by making the preparation easier and systematic. The success is concealed in the offer of money back guarantee as it ensures the success in first attempt. Simulated real PMI PMI-ACP exam scenarios enable you to practice according to the real %CERT-NAME% PMI-ACP exam latest requirements moreover the practice test software gives a chance to analyze your own preparation with self-assessment and report feature.
هذه المحاضرة تتحدث عن خدمات مكتب إدارة المشاريع
PMO Services.
حيث قمت باختيار أغلب الخدمات المشتركة التي تقدمها مكاتب إدارة المشاريع
PMOs
لزبائنها والذين يتنوعون من مدراء مشاريع او برامج او محافظ إلى مدراء مؤسسات او إدارات إلى قيادة عليا في المؤسسات مرورا بالمقاولين والاستشاريين.
حددت قرابة ال 32 خدمة تقدمها مكاتب إدارة المشاريع
PMOs
وقمت بتوزيعها إلى 5 مجموعات تندرج تحتها هذه التصنيفات.
هذه المحاضرة مفيدة لمن يريد الولوج لتخصص مكاتب إدارة المشاريع ومعرفة دور هذه المكاتب والخدمات التي يقدمها بل يمكن ان تكون مفيدة لأسئلة المقابلات الشخصية لوظائف المشاريع والعمل الاستشاري.
Periodic Reassessment, Continuous Improvement of Finance OperationsCognizant
A well-considered and executed transformation roadmap can help finance keep pace with emerging technologies and service delivery models, as well as advance key business objectives.
هذه المحاضرة تتحدث عن إدارة تحقيق المنافع
Benefits Realization Management.
قمت فيها بشرح تعريف إدارة تحقيق المنافع
Benefits Realization Management
ودعمت الشرح بمثال عملي لتسهيل المفهوم.
تطرقت إلى الحاجة التي دعت إلى ظهور هذا المفهوم وكيف أن تطبيق إدارة تحقيق المنافع
Benefits Realization Management
يسهم في تحسين نسب نجاح المشاريع فضلا على المساهمة الفاعلة في تحقيق استراتيجية المؤسسات مدعما بأرقام من بحوث قامات بها ال
PMI.
انتقلت بعدها إلى شرح
Benefits Realization Management Framework
والذي يحدد إطار عمل لإدارة تحقيق المنافع. حيث يدعم هذا الإطار وكيفية يمكن تعريف المنافع ومن ثم العمل على قياسها ومتابعتها وضمان تحققها أثناء تنفيذ المشاريع والبرامج مرورا بالقيام بكل ما يلزم باستدامة المنافع بعد انتهاء المشاريع والبرامج وانتقالها للتشغيل وإدارات المؤسسات الأخرى.
انتقلت بعدها لتعريف دور مكتب إدارة المشاريع المؤسسي
EPMO
في هذا الإطار ودور مدير المشروع اثناء مراحل المشروع المختلفة.
تم شرح الموضوع من جانب عملي بحيث يسهل تطبيق هذه المفهوم في مؤسساتنا والاستفادة منه.
This is a blog on how Earned Value Management can produce greater productivity and growth within an organization, and how Online Earned Value Management Training helps individuals be more creative and vibrant in executing a project on time and to budget. Get a clear overview of the most effective project management approaches used by various individuals and organizations to enhance their baseline and garner high output productivity. This technique is used by managers and can be incorporated in any kind of project to produce high performance and effective decision making. Problems faced by organizations include improper or unrealistic timelines, frequent project changes, & lack of goals, this could create poor bottom lines, improper time management, and a scope creep.
Implementing SAFe: Why Start at the Program Level?Drew Jemilo
The Scaled Agile Framework (R) (SAFe(R) is a proven knowledge base for implementing agile practices at enterprise scale. The Framework has three levels: Team, Program, and Portfolio. Where should start implementation? In this presentation, learn why we start at the Program Level
Software Development Trends - Presentation from EPAM Systems' Software Engine...Balazs Fejes
This material was presented on EPAM's 2014 Software Engineering Conference in Minsk. I talks about current trends in the software development lifecycle, and processes and tools EPAM employs to address the challenges of scaling Agile, managing a portfolio of projects, and enabling continuous delivery.
هذه المحاضرة تتحدث عن تأسيس وتشغيل مكتب إدارة المشاريع الإستراتيجي
Strategic PMO Implementation
حيث كنت قد قدمتها بمدينة جدة يوم السابع من مارس 2018 بمعرض ومؤتمر
The Big 5 Saudi 2018
باللغة الإنجليزية.
الان قمت بتجهيز فيديو باللغة العربية عن هذه المحاضرة.
في هذه المحاضرة تحدث فيها عن التوجه العالمي لتحوُل مكاتب إدارة المشاريع لتكون مكاتب إدارة مشاريع إستراتيجية تجمع بين الادارة الاستراتيجية ومكتب ادارة المشاريع في مكتب واحد ودّعمت ذلك بأدلة من تقرير ال
PMI
وهو
PMI pulse of the profession 2017.
قمت بعدها بشرح التعارض الموجود في كثير من المؤسسات بين وحدة (إدارة) التخطيط الاستراتيجي
Strategic Management Office (SMO)
ومكاتب إدارة المشاريع
(PMO)
وأن الحل في دمجهما تحت إدارة ومكتب واحد وهو مكتب إدارة المشاريع الإستراتيجي
Strategic PMO.
ومن ثم تطرقت لتعريف ودور مكتب إدارة المشاريع الاستراتيجي
Strategic PMO
وطبيعة عمله وخدماته التي يقدمها ومن ثم تطرق للخطوات اللازمة لبناء وتأسيس مكتب ادارة المشاريع الإستراتيجي وختمت المحاضرة بالحديث عن تشغيل مكتب ادارة المشاريع الاستراتيجي وما هي الأشياء التي يجب وضعها في الحسبان.
This Presentation gives the scene for agile project management. It shows the differences between agile and traditional project management approaches, including why using agile methods is often the best choice for certain projects.
This PMI–ACP Seminar will help you to understand and prepare you to take the PMI-ACP® exam and become an
Agile Certified Practitioner, a certification from the Project Management Institute (PMI)®. The PMIACP
exam measures professionalism in Agile Project Management, increases versatility in PM
methods, validates ability to lead Agile teams and Agile software projects that adapt to change,
drive innovation and deliver on–time business value.
For Practice Exams: https://www.justcerts.com/PMI/PMI-ACP-practice-questions.html
Code: PMI-ACP
Vendor: PMI
Exam Name: PMI Agile Certified Practitioner
PMI PMI-ACP certifications achievement with systematic practice test software is offered in first attempt with money back guarantee. Total solution for preparing %CERT-NAME% PMI-ACP exam for guaranteed success is not difficult now because PMI-ACP practice Exam is now available to make you successful in first attempt. Making your preparation authentic, quick and flawless is the passion of JUSTCERTS PMI-ACP Exam, so they combined best preparation practices in practice test software and best possible questions to be expected in the real PMI PMI-ACP exam is so that you understand the format as well as types of questions. Authenticity and best quality of JUSTCERTS preparation products is endorsed by more than 70,000 industry experts.
PMI PMI-ACP credentials drive tremendous professional growth to let you reach your dream job in the competitive environment easily. There are four basic categories in which PMI Agile Certified Practitioner PMI-ACP certifications are classified as %CERT-NAME% PMI-ACP Basic Series PMI PMI-ACP Specialty Series, PMI-ACP Professional Series and PMI PMI-ACP Mastery Series. These categories contain several certifications in order to endorse the abilities and knowledge of the professionals at all level starting from the beginners to the expert level.
PMI PMI-ACP basic certification provides a base to the professionals for joining the career with the jobs associated with the computers in order to make you acquainted with the PC components, their functionality as well as compatibility. PMI PMI-ACP PMI Agile Certified Practitioner offers not only competency and proficiency but best job opportunities with higher salaries to authenticate career fulfillment.
The organizations with PMI PMI-ACP certified professional’s progress rapidly because they become more productive. %CERT-NAME% PMI-ACP certifications are prepared by the industry experts in order to make the professionals capable of performing their job roles in the best manner.
JUSTCERTS plays a vital role to bring your success closer in a short time by making the preparation easier and systematic. The success is concealed in the offer of money back guarantee as it ensures the success in first attempt. Simulated real PMI PMI-ACP exam scenarios enable you to practice according to the real %CERT-NAME% PMI-ACP exam latest requirements moreover the practice test software gives a chance to analyze your own preparation with self-assessment and report feature.
The Five Phases of Agile Maturity (Part 2): Phase 3 and 4Cprime
The journey to agile maturity is neither fast nor straightforward. What do you need to know? What challenges might you face? Which tools will best meet your organization where it's at?
Explore what you should expect to see across the five phases of Agile maturity. In part 2 of this series, we will focus on Phase 3 and 4. We'll share valuable advice about negotiating the turns, avoiding roadblocks, and enjoying the ride in your agile maturity journey. Plus, we’ll talk about the optimal tools to support you—enterprise product management software, like Atlassian Jira Align.
Learn:
- Common maturity elements of Phase 3 of agile maturity (The Scaling Agile Organization) and Phase 4 of agile maturity (The Agile Enterprise)
- Challenges you may face in your agile maturity journey and how to overcome them
- How Jira Align’s features and functionality can support scaling
The Five Phases of Agile Maturity (Part 3): Phase 5Cprime
The journey to agile maturity is neither fast nor straightforward. What do you need to know? What challenges might you face? Which tools will best meet your organization where it's at?
Learn:
- Common maturity elements of Phase 5 of agile maturity (The Scaling Agile Enterprise)
- Challenges you may face in the last phase of your agile maturity journey and how to overcome them
- How Jira Align’s features and functionality can support your Agile enterprise
- How to utilize custom-tailored solutions to meet your specific needs
1. N. Srividya
____________________________________________________
SKILLS SUMMARY
Challenging 17+ years of delivery experience in the field of Banking PMO Services, CRM, Healthcare
and Insurance with excellent Communication, people management and project management skills
in both Agile and SDLC models. I have played successful roles as a Developer, a Lead, a SCRUM
Master, Offshore Delivery Manager, PMO Manager and Agile Coach. Have a good experience in
the end to end project/product delivery with a lot of focus on planning, scheduling, estimations,
resource management, Risks/Issues management, process implementation, process adherence.
Being part of a Centre of Excellence group, I have contributed in the implementation of tools and
technology, performance engineering and Work product audits. An idea champion and received
Innovation award for making 85% on the innovation index.
Areas of expertise include-
Communication• Leadership • Team building • People skills• Presentation skills• Project/Product
Delivery
Resource allocation • Resource loading • Resource billing • Resource utilisation
Planning• Estimating• Scheduling• Time management• Risk identification & analysis• Forecasting•
Effective Execution & Monitoring
New tools Research• Quick/Sharp understanding • Troubleshooting
Client facing• Client relationship building• Client focussed
PROFESSIONAL EXPERIENCE
Projects worked during my tenure at Cognizant
Aetna, Apr 2015 to Present
Agile Coach/offshore Delivery Manager
Working as the Agile Coach/Delivery Manager for Aetna account managing 8 teams.
- Coaching and implementing Scrum/ Kanban/ XP/ Lean best practices across teams
- building an environment where continuous improvement of the development process is in
focus and goals to move to the devops model.
- SCRUM assessments made every quarter and maturing in the agile journey
- Motivating the team to do an outstanding delivery every release
- Building an efficient distributed SCRUM.... using “Follow the Sun” model
- Appreciate the depths of agile practices and principles and help teams to appreciate and
understand their values.
- Facilitated the SCRUM Metrics dashboard with data from Rally.
- Managing conflicts and impediments effectively
- Have successfully run agile projects of varying size and complexity
1 of 4
2. - Provide right level of visibility to management on the projects status
- Conducting academical training across cognizant . Moving towards Enterprise agile
coaching.
Lloyds Banking Group, Aug 2013 to Mar 2015
Offshore Delivery Manager
Worked in FixedBid projects. Was actively
• Managing FPOB across 85 member team
• Involved in creation of SOWs / CRs, Milestone trackers
• Milestone reviews with team
• Closely monitored the progress on deliverables
• Closely monitored budget/actuals, recovery and invoicing to the company
• MI Reporting. Resource leveraging and pyramid, CP
• Brought in process improvements to effectively manage FPOB in Digital
Actively involved in the following Services.
• Planning
• Change Management
• RAID Management
• Meeting Management
• SharePoint & Configuration Management
Involved in the following key activities
• Resource Utilization effectiveness and improvement
• Process Improvements like standardization of templates, Knowledge repository and
Mailbox Governance for all service requests
• Automation of tools for Planning , RAID and SharePoint Services
• Providing 100% quality deliverables through quality panel reviews
• Providing 100% business continuity by usage of buffer resources and also supporting onsite
during their holidays
• Working on PMO Optimization activities like
Services which could be moved from pull service to a push service
Team capability upliftment
Cross training of resources to realise maximise benefits from resources through
resource optimization
Feedback survey mechanism to improve the quality of services
Metrics Reporting – Optimization and automation of SLAs and KPI
• Handled successful year end performance appraisals with proper KPIs defined at team/org.
levels
Key Achievements
• CIOs moved into an optimized operation model where offshore planning analysts provide
SME support to onsite DM without the need of the Customer Facing Layer
• Lot of enhancements made to the Planning and RAID sense-checks tool there by
improving Cost, pace and quality
2 of 4
3. • Forming a strengthened planning SME pool at offshore
• Maintained 100% service continuity for onsite resources at offshore
• Cross skilled and trained resources across Centre Of Excellence
eWorkers Compensation, AIG June 2012 to July 2013
Offshore Delivery Manager
Responsible for the delivery of a critical £1.5m project using PEGA (BPM tool). Managed the end to
end SDLC process covering planning, cost controls and recovery, effective communication and
implementation.
Key Achievements
• Successfully led the team to deliver on time without compromising on the process.
• Increased the efficiency by introducing effective code review process using PEGA
automation tools, TCG (Technology Consulting Group) reviews.
• Efficient process improvements made through Project Management Reviews (PMR), DAG
(Delivery Assurance Group) and SAG (Solution Advisory Group) audits.
• Successful Idea champion with 85% on the innovation index.
• Received Innovation award for the year 2013.
Medco Health Solutions, Aug 2011 to Apr 2012.
SCRUM Master
Managed effective 2 week sprints for Medco which is one of the PBMs in the US. With effective user
stories creation, effective planning on the tasks, quick triage sessions, quick resolution of issues, a
shippable product was made every 2 weeks and demo-ed to the client. Innovative retrospective
sessions were organised to motive the team.
Key Achievements
• Client accolades received for almost every sprint from the Product Owner & Technical Manager
onsite
• A motivated happy team throughout the Medco engagement by handling an efficient Scrum
Master role
• Recognised by the Management folks on the successful project delivery
• Organised and executed cross project reviews for an efficient knowledge grooming in the
teams.
EARLY CAREER
Team Leader / Project Manager - iSOFT, Dec 2003 to Aug 2011.
Key Achievements
• Involved in the delivery of Development and Maintenance releases.
3 of 4
4. • Created, published, maintained web services, wsdls, managing their life cycles in a service
repository through a tool called WSo2 Governance registry.
• Created and published a web portal covering best practices and How Tos for .Net,
sqlserver, oracle, WCF related guidelines both for design and development.
• Handled external ISO audit single handed with no NCs nor observations but with a Note
worthy appreciation
• Creation of reusable web services for orchestration into solutions
• Seamless integration of iSOFT products through Smart solutions
• Driving Quality Improvement Programme, Performance Engineering, Work Product
Audits, ISO audits
• Website and Metrics dashboard innovations
Senior Product specialist – Ibhar software innovations pvt. Ltd., Aug 1996 to Nov 2003.
Key Achievements
• Involved in providing ideas, customization of the product for the clients Mercury
International, ITC, Wipro, Real Image, Amex and ELF
• Responsible for the end to end delivery of Ibhar complaints management, GFA-
Administration and applauded by the management for quick and quality delivery
Developer – Orkay consultants, May 1994 to Aug 1996.
Key Achievements
• Involved in development of programming logic for contract labour assessment package
• Manpower assessment package, Standard machining time computation for tool room
operations.
TRAINING / QUALIFICATIONS
• Certified SCRUM Master, Idea Champion
• Leadership: Personality development, Team building. Mentoring & coaching.
• Technology/Process: UML OOAD, RDBMS, Sybase, Power Builder, Visual Basic, Cloud
computing, Function point Analysis, PEGA, .Net foundation
• Programme/Project Management: Agile workshops.
• Quality Management: Auditor - WPA.
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