5 Years of work/leadership experience in Operations, Process and Project Management. Skilled in Microsoft Excel, Microsoft Office, Team Management, Google Maps and Various Google Internal Development Tool. Strong professional with a Masters in Marketing and Bachelor of Engineering(B.E) focused in Computer Science Stream

1. Neha Sofia Jahan
sofianeha76@gmail.com Mobile No. + 916281953697
Hyderabad
Career Objective:
To be part of an organization that prides in its success measured by revenue and people growth and
contribute to its future vision with my experience and expertise in working with high performing teams.
Academic Qualifications:
Examination
passed
Discipline College/University
Year of
passing
Class
% of
marks
MBA Marketing Osmania University 2019 First 70
B.Tech
Computer
Science
Engineering
Deccan College of
Engineering & Technology,
Hyderabad
2014 First 74
Intermediate MPC
Sri Chaitanya Junior College,
Hyderabad
2010 First 83
SSC -
St.Pious X Girls
High School, Hyderabad
2008 First 78
Skills:
● People Management / Team Leading Essentials.
● Training (New Hire/Focus Groups), Coaching & Mentoring.
● Tools & Utilities: Google Document, Spreadsheet, Form & Presentation
ills: Professional Experience:
Working in Accenture Pvt Ltd for Google India Pvt. Ltd., as Lead since July’16
Roles and Responsibilities :
● Publishing Financial forecast and HC Utilization on monthly basis.
● Provide Training on Policy Updates/Refreshers From Time to Time.
● Handle the Team of 25 Associates & coordinating the daily allocation of work.
● Provide constructive Daily feedback, conducting Daily and Weekly status meetings

2. ● Regular monitoring on Quality and Production and giving my support for Low
Performers who are placed in PIP/PAP.
● Generating Ideation and focus on performance oriented tasks
● Ensure the pod lead scorecard is publishing by POC’s on time & clear the
discrepancies raised by pod leads
● Desking plan for the entire shift
● Prepare Weekly reports on Shrinkage, Review and Performance
● Observations/ Challenges on QC Data, Reviewing the process documents on Daily
Basis
● Tracking progress of the candidates on Probation, Adhere associates on Leave Policy
and Work Etiquette
● Ensuring daily ATS tasks are entered and updated correctly
Working in GlobalLogic Technologies Ltd for Google India Pvt. Ltd., as Associate Lead since
Jun’16 to July’17
Roles and Responsibilities :
● Provide Training on Policy Updates/Refreshers From Time to Time
● Handle the Team of 15 Associates & coordinating the daily allocation of work
● Provide constructive Daily feedback, conducting Daily and Weekly status meetings
● Regular monitoring on Quality and Production and giving my support for Low
Performers who are placed in PIP/PAP
● Prepare Weekly reports on Shrinkage, Review and Performance
● Observations/ Challenges on QC Data, Reviewing the process documents on Daily
Basis
● Tracking progress of the candidates on Probation, Adhere associates on Leave Policy
and Work Etiquette
● Ensuring daily ATS tasks are entered and updated correctly
Working in GlobalLogic Technologies Ltd for Google India Pvt. Ltd., as Associate since
Oct’14 to May’16.
Roles and Responsibilities :
● POC (Point of contact) for Internal Audits, CC Tool, Smart Imagery and many more
● Worked as a Mentor in a team
● Involved in Daily and Weekly status meetings
● Generating performance reports of the teams
● Performing experiments to improve the process quality

3. ● Trained new employees and briefed them on the progress and work yet to be done on
current projects
● Ensuring daily ATS tasks are recorded Up to date
ills: Achievements:
● Won Star of Business Award May - Aug FY'18
● Won recognition on Accenture Global Platform for Project Arugra - Oct’17
● Received Best Team Lead - Q3’17
● Received Special Recognition Award Q1’16 for Outstanding Contribution to the Team
● Certificate Of Appreciation For Ramping Up of Twigs Process from Jun-July’16
● Many ideas proposed related to the features of the CC Tool, have been implemented and got
Appreciation from Managers & Higher Authority
● Received Appreciation for Coordinating / Training New Employees along with the Trainers for
Ramping Up Process - Q3 '16
● Appreciated for Interviewing and effectively participating in hiring of employees
● Was awarded as 'Best Performer' with highest productivity
ills: Personal Skills:
● Easily Adaptive
● Easily Sociable and Humorous
● Quick Learner
● Good Leadership skills
● Good Communication skills
ills: Personal Profile:
Father’s name : KHUSRO KAREEM KHAN
Occupation : Private Employee
Date of Birth : 29 MAY, 1993
Nationality : INDIAN
Languages Known : English, Hindi and Telugu
Address of correspondence : H-No:11-3-382, Srinivas
Nagar colony, Parsigutta
Secunderabad-500020

4. DECLARATION:
I hereby declare that the above mentioned information is correct and true to my knowledge.
Date:
Place: Hyderabad (NEHA SOFIA JAHAN)