I am a highly experienced Project Manager/Business Analyst with over 20 years' experience in the banking and asset management industries. I have a proven track record of successfully implementing complex projects, including data migrations, that deliver measurable results such as cost reductions and increased revenue. I possess strong leadership skills and have experience managing teams and projects from planning through execution.

1. Claire Gibbons
10 The Parks Tel: 07880 711272
Basildon Email: claire_gibbons@icloud.com
Essex
SS13 1BD
SUMMARY
I am a high performing Project Manager/Business Analyst with comprehensive experience in
the banking/asset management industry and expertise in complex projects. I have led project
workstreams and have the ability to achieve and exceed business development goals in high-
pressure environments; I am able to transform strategic plans into workable solutions to
optimise processes and satisfy client requirements.
I have a proven track record of implementing projects that yield measurable results, including
cost reductions gained from improved system/process performance, mitigation of risk, and
client-servicing business integration that enhances revenue growth. I have excellent
communication skills that are of benefit when liaising with senior management, business
areas, and project sponsors.
I possess strong leadership and team building skills, coupled with the ability to distil complex
issues and then to motivate and energise others to deliver exceptional results.
AREAS OF EXPERTISE
Project planning/execution Client/stakeholder liaison
Process design/redesign Employee development and training
Change Management Negotiation, persuasion and communication
Project team leadership Problem Solving and decision making
Testing strategies and lifecycles Insourcing/Outsourcing processes
Asset management/custody/broker operations Data management /conversion
CAREER DETAILS
SENIOR DATA MIGRATION MANAGER, IT Conversions
IFDS – August 2010 to current
• Responsible for the management, delivery and reconciliation of data for all in scope
technologies in line with specific project requirements
• Controlled and owned migration workstream planning
 Produced resource and cost HLEs
 Planned the optimal approach for the onboarding of data; scheduled test and live
migration events
• Managed the succesful implementation on time of several complex client migrations
 Actively managed risks & issues, taking appropriate corrective action as required
 Tracked and controled resource allocation to project ensuring allocation in line with
projected estimates.
 Ran, attended and contributed to internal and external meetings including Joint
Working Group meetings with the Client.
• Worked with the Client and Data Supplier to understand their data and recommend
mapping principles to the IFDS Platforms; taking an active role in transition and gap
meetings
• Owned and controlled documentation and reporting for the workstream
 Created and maintained the detailed migration project plan and migration runbook

2.  Reported progress against objectives via the IFDS standard reporting documents to
the Programme Manager on a regular basis
 Documented and agreed/sign-off of key documents with the Client and IFDS
stakeholders including the Project team.
• Responsible for the line management of migration team members
• Responsible for populating the departmental Risk Assesment document
PROJECT MANAGER, Institutional Services
Cofunds Limited – May 2009 to August 2010
• Managed the successful implementation of SWIFT messaging for prospect clients
-mapping data extracts to messages, running of UAT and JBT testing and resolution of
queries and issues with IT
• Introduced an appropriate project management framework for the client take-on process.
Created, reviewed and signed off on project plans, operational change documents and
procedures
• Reviewed current business procedures, to identify areas requiring improvement
 Initiated the creation of a new more efficient process for corporate actions processing
• Assisted with the development of new additional data for clients, working with external
developers and internal IT to deliver a full suite of data files
• Created and delivered an Institutional Services user guide for distribution to prospect and
new clients
 Promoted an increased understanding & awareness of business processes and
facilitated required workshop training
ASSISTANT VICE PRESIDENT CONVERSION MANAGER, Client Transition
Management
State Street IMS - 2005 to Mar 2009
• Worked within and then managed an in-sourcing project team, working closely with the
Project Sponsor and Program Manager to convert clients legacy standing data to in-
house systems, leading to the successful completion of 3 client conversions
• Planned and controlled project milestones and timelines, driving forward deliverables to
meet tight deadlines
• Provided ongoing project and data analysis, mitigated ‘scope creep’, communicated
project status and identified and resolved process differences and issues
• Controlled and executed the technical design, testing and deployment of new data
mapping software for multiple clients leading to a significant reduction in the manual effort
involved and time taken to convert
• Performed extensive analysis of client data and business operating models across
various assets, in addition to global business and client liaison to ensure management
and customer satisfaction
• Managed the preparation and checking of client specific static data for load into in-house
systems, ensuring accuracy and consistency
• Completed and distributed procedural and process documents, including writing business
specification documents for IT and approving functional specification documents, allowing
development to occur
• Created test scripts, executed UAT/ end to end / regression testing and sign-off of
software deployment, close liaison with the software developers throughout
ASSISTANT MANAGER BUSINESS ANALYST, Projects
Schroders – 2003 to 2005

3. • Made a significant contribution to the project planning, design, build and successful
implementation of a new global trade matching system within change management
programme
 Improved STP rates and increased the number of SWIFT instructions meeting
custodian deadlines by 35%
• Implemented the processing of complicated trade scenarios through complete trade
lifecycle as part of high volume testing for major outsourcing project, including test
execution, recording results and progress reporting
• Resolved differences and issues relating to data transfer
• Enabled software system fixes and upgrades to go live within required time constraints
thus improving business productivity
• Managed and controlled project stages and delivery – direct report to project manager
• Provided project support/configuration management by facilitating workshops, updating
project documents and internal procedures
• Global and inter-departmental liaison to ensure smooth progression of project phases
according to the project plan
• Performed system testing analysis involving the creation, update and use of test packs for
UAT, end to end and regression testing – ran test scripts and reported defects
ASSISTANT MANAGER Trade Processing
Schroders - 2001 – 2003
• Led a team of up to 10 handling confirmations and settlements, improving accuracy of
trade confirmations and response times for Equites, Fixed Income, FTD and Derivatives
 Reduced confirmation errors by 15%, improved trade matching times by 20%
• Re-introduced and chaired regular broker review meetings to facilitate improved
broker/client communication and align SLAs
• Designed and produced MI reports for senior management
• Analysed and reviewed business processes, identified and resolved issues thus improving
end to end trade processing
• Executed staff appraisals and set up a programme of cross training to optimise resources
• Created a significantly improved relationship between middle and front office
TRADE PROCESSING SUPERVISOR
Credit Suisse Asset Management –1998 -2001
• Executed the successful implementation of STP for trade processing
• Ensured swift messages sent in a timely manner by prioritising the team’s workload
• Take-over and ownership of the interest claim function, leading to the significant reduction
of claim numbers by 50% and the amounts paid in settlement by 75%
• Introduced and tested an Access database to load and track claims, improving resolution
times and providing accurate MI reporting
• Supervised the confirmations team for FX, FTD, Equity and Fixed Income trades through
internal middleware system
TREASURY SUPERVISOR/ASSISTANT SUPERVISOR
GNI Ltd LIFFE brokers – 1992 -1997
• Undertook a major update of the payment system database
• Supervised and processed CHAPS and SWIFT payments and receipts
• Managed cash funding for multi-currency accounts
• Placed money market deposits
• Monitored and analysed cash flow reports
• Performed bank reconciliations and investigations

4. TREASURY ASSISTANT
Rudolf Wolff and Co commodity brokers - 1987- 1992
• Promoted to take sole responsibility for treasury function, including;
 Bank reconciliations and queries
 FX confirmations and settlements
 Managing, reporting FX profit and loss and rollover positions to ensure specific
limits/targets and liquidity risk met
 Risk assessment of brokers and subsequent daily placing of money market deposits
up to a total of £50m
 Monthly management reports
SYSTEM KNOWLEDGE
Access, Project, PowerPoint, Visio, Word, Excel Advanced, basic SQL
QUALIFICATIONS AND EDUCATION
Securities Institute IAQ Merit Award
Prince2 Foundation 2005
Prince2 Practioner 2013
3 A levels; Economics, Biology, Art
9 O levels; Maths, Eng Lang, Eng Lit, Economics, French, Biology, Chemistry, Physics, Art