1. RESUME
Joy Das
E-Mail:r2joydas@gmail.com
Mobile: +91- 9986355893
OBJECTIVE
Dynamic position with scope for upward mobility and long term stability.
ABILITY
Willingness to accept any assigned task, burning desire for success with highly motivated
with positive mental attitude, excellent communication and presentation skill. Excellent team
worker and work well independently and capable of working under stress and on deadlines.
SUMMARY
 A professional with 11 years of experience in operations Management in Captive
operations (Procure to Pay), F&A Domain.
 Currently spearheading as Deputy Manager-F&A with Volvo India Pvt Ltd.
 A Management professional combining expertise in Program / Project management,
Business Transformation, Change management and Operation P2P with hands-on
knowledge in Off shoring / Business practice across Financial Services.
 Service Delivery and People Management: Good understanding of F&A processes,
managed operations & responsible for service delivery P2P to support global finance
organization Extensive exposure in transition and managing F&A operations with
responsibilities including staffing, interface designing, infrastructure setup, work-flow
management and BCP. Managed people, processes and various teams within F&A
operations a multifunction shared service centre.
 Equipped with the knowledge of FI Module in SAP, People Management, and Procure to
Pay, F&A.
 Determine appropriate end-to-end processes and tools needed to achieve development,
delivery, reliability & availability goals.
 Demonstrated ability to control costs through the most effective uses of available resource
 Depth knowledge in preparing process documentation, SOP, Visio’s and Business process
management.
 Demonstrated abilities in completing assignments within time budgets and calendar
schedules while handling multiple tasks.
 Deft in formulating Management Reports with recommendation & suggestion for
improvement in internal control system.
 Proficient in evaluating systems & procedures & implementing corrective action for
shortcomings and as a role of risk manager.

2.  Experienced in managing and representing the management with internal and external
auditor’s right from transition of the process to handling operations.
Initiatives and Project Handled Globally
 Saved 4 FTE during standardization of P2P process of Volvo AB Ltd.
 Saved ~10M SEK through duplicate payment analysis recovered the amount with follow
up vendors
 Global unallocated cash cleanup Project.
 Deliver all Transition Projects in line with recognized best practice methodology
(Managing Risk, Governance, Quality Assurance, Issue Resolution, Reporting)
 Act as Central liaison for all transition activities
 Operationalize relevant agreements and obligations with Project/Business
 Manage Day to Day Transition project communication both with internal and external
stake holders
 Adhere to relevant escalation processes to escalate resource issues, delayed project
phases, missed deadlines and other planning issues
 Secure the travel plans of resources for transition, oversee the expenditure is within
budget
 Monitor the project ensuring issues are resolved in a timely manner and the appropriate
corrective actions are implemented
 Review the outcomes of the Transition Projects to determine any corrective actions that
could be taken to improve timely delivery
 Develop client stakeholder communication plan and training plan in alignment with
service transition milestones
 Design and develop training and performance support tools and support client to finalize
and execute
Career Path
Role: Assistant manager- F&A @ Volvo India Pvt ltd, Since Jan-2011
The Volvo Group is one of the leading suppliers of commercial transport solutions providing
products such as trucks, buses, construction equipment and drive systems for marine and
industrial applications. The Volvo Group also offers its customers financial services.
Responsibilities are:
 Leading a team of 26 people for Volvo Sweden AB Ltd P2P process.
 Driving the Process Improvement and standardization project across region
 Enhancing customer satisfaction by playing a role of escalation point of contact for
escalation and issue process and providing them resolution
 Providing training and nurturing the team member for excellence what we deliver
according to our SLA, KPI.
 Setting up business target goals for the team members and review them on periodically
and give feedback on improvement areas.
 Review of Global PI and Local PI dashboards with suggestion to improve the PI trend
such as improvement on POT (Paid on Time), Overdue Invoices, Missing Invoices and
reduction in dispute management with suppliers.
 Adherence to the terms of the Service Level Agreement, ensure all the reconciliations are
completed and the open items reported on time

3.  Responsible for maintenance of internal controls and procedures in accordance to Volvo
Internal control policy.
 Periodical review of Process documentation
 To ensure all the data feeds from AP sub ledgers to the General ledger and if there is any
problem/ errors during interface, checking the same and fixing the issues with the help of
IT
 Process monthly closing as per the Corporate guide lines and produce reports as required
 Measuring and controlling quality for vendor management.
 Reporting and analyzing the daily, weekly and monthly metrics on all functions
performed and highlighting the efficiency/ productivity and accuracy aspects.
 Managing risks in the process by implementing and reviewing the relevant controls
 Support in E2E process optimization & synergies
 Annual appraisal review for the teams
 Review daily key operational variables.
 Interact with client on transactional issues.
 R&R nominations.
Role: Lead in Finance & Accounting IBM Daksh Pvt Ltd, from Nov-20107 to Dec Jan 2011
 Handling team of 21
 Involved in managing the entire P2P process (Processing->Audit->Payment->Month
End closure->AP reconciliation ->Helpdesk).
 Preparation of MIS reports relating Procure to Pay (Aged report of open POs, Aged
GRs Vs IR, Aged Open GRs, Late payment analysis, Payment term mismatch
analysis.
 Managing Vendor Queries and escalations.
 Vendor Reconciliation
 Exception Invoice handling.
 Vendor query resolution and Adhoc work management for client.
 Handling AP process English and Non English end to end process.
 A/P accruals posted (invoices received after AP close).
 GRIR Reconciliation.
 Updating of trackers.
 Ensuring meeting SLA terms and Conditions at all times.
 Ensure all reports are collated and send across on time.
 Conducting Introduction to New joined employees about AP
 Handled and lead the team while providing effective training, guidance and
motivation for effective results
 Regular planning and execution of deliverables across regions.
 Maintaining the expected turnaround time and accuracy level for all functions
performed by the team.
 Reporting and analyzing the daily, weekly and monthly metrics on all functions
performed and highlighting the efficiency/ productivity and accuracy aspects.
 Managing risks in the process by implementing and reviewing the relevant controls.
 Partnering with various business units to ensure regular and timely payment of
invoices and response to queries.
 Representing Accounting Services on various cross departmental initiatives.
 Daily metric report related to volumes, quality and SLA's

4.  Weekly Metric report - Shared with the client.
 Forwarding of queries to the concerned teams.
 Resolving queries of AP team.
 Reviewing blocked invoice.
 Adherence to the SLA’s – productivity, turn-around-time and accuracy.Daily Client
calls – Process issues and updation
 Leaves and attendance- Monthly tracker and planning of backups
 Interact with client on transactional issues.
 Review daily key operational variables.
 Provide process resolution assistance to teams. Assist new hires such that they are
productive on the floor in the shortest possible time frame.
 Duplicate reporting
 Clip level invoice Processing
 Working on Procurement Tickets
 Vendor Recon
 Debit balance
Role: Accounts Executive Infosys Ltd, Bangalore (Nov‘05 to Nov’07)
Research and Analysis of invoices: Research the invoices scanned and analyze the matching
criteria
Invoice Processing, Quality Check and Reporting
 Preparing reports after receiving invoices.
 Sorting and distribution of work among team members through work flow tool.
 Processing invoices in RI Tune up with PO #.and Non PO
 Re-matching or resolving pending invoices.
 Assemble of whole work and prepare end report
 Training to the new comers.
 Preparing Process Metric Report
Transitions
200 8 – Binghamton, New York – USA
2009 – Roanoke, Virginia - USA
2011 - Poland
Work Related Achievement
 OVATION AWARD” received for the successful stability of the New Process –
Advance Auto Parts (IBM Daksh)
 Part of the project which is recognized to reach the stabilization period in early month
of GO LIVE, (IBM Daksh)
 Internally awarded for monitoring the team and having the activities completed on
time (IBM Daksh)
 Recognized as TOP TALENT for the year 2009 & 2010 (IBM Daksh)
 3 RAMP awards for processing highest number of invoices in a day, with 100%
accuracy. (Infosys Ltd)

5.  Recognized by the Clients for processing 200% over and above the normal SLA.
(Infosys Ltd)
 Ovation award in Volvo India Pvt Ltd
 Extended support to other teams Volvo India Pvt Ltd
 Best performance in internal control Volvo India Pvt Ltd
ACADEMIC QUALIFICATIONS
Graduation : Bcom
TECHNICAL SKILLS
 SAP- Expertise,
 Oracle People Soft
 MS Office 2010 (Word, Excel, Power Point)- Skilled
 MS Visio- Skilled
PERSONAL PROFILE
I am a proactive, focused, committed & creative individual driven by strong values and
principles.
Religion Hindu
Sex Male
Marital Status Single.
Languages Known English, Hindi, Bengali, Kannada
Nationality Indian
Father’s Name Dinesh Das
Declaration
I hereby declare that the particulars mentioned above are true to the best of my
knowledge and belief.
Date:
Place: Bangalore Joy Das

6.  Recognized by the Clients for processing 200% over and above the normal SLA.
(Infosys Ltd)
 Ovation award in Volvo India Pvt Ltd
 Extended support to other teams Volvo India Pvt Ltd
 Best performance in internal control Volvo India Pvt Ltd
ACADEMIC QUALIFICATIONS
Graduation : Bcom
TECHNICAL SKILLS
 SAP- Expertise,
 Oracle People Soft
 MS Office 2010 (Word, Excel, Power Point)- Skilled
 MS Visio- Skilled
PERSONAL PROFILE
I am a proactive, focused, committed & creative individual driven by strong values and
principles.
Religion Hindu
Sex Male
Marital Status Single.
Languages Known English, Hindi, Bengali, Kannada
Nationality Indian
Father’s Name Dinesh Das
Declaration
I hereby declare that the particulars mentioned above are true to the best of my
knowledge and belief.
Date:
Place: Bangalore Joy Das