Rishabh Nayyar is seeking a role in sales, marketing, client servicing or operations with opportunity for growth. He has 3 years of experience in these areas at HDFC Bank, currently as Deputy Manager. His experience includes sales strategy, relationship management, team leadership, and cross-selling banking products. He holds an MBA and BBA and is proficient in English, Hindi, Punjabi, and French.

1. RISHABH NAYYAR
Mobile: +91-9810744948 ~ E-Mail: rishabhnayyar.80@gmail.com
JOB OBJECTIVE
To associate myself with a professionally run business organization, that has potential for growth - both organizational and
personal in the area of Sales and Marketing / Client Servicing & Relationship Management / Operations and provide ample
opportunity to learn, improve and implement.
PROFILE SUMMARY
 A dynamic professional with 3 years experience in Sales & Marketing, Business Development, Client Relationship Management
and Branch Banking
 Ability towards improvement in operations and business growth & profit through achievements in internal controls & efficiency
improvements
 Exposure in expanding market, brand building and generating new business and targeting the potential customers
 Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and
individual goals
 An effective communicator with good presentation, decision making and problem solving skills
ORGANISATIONAL EXPERIENCE
Since May’12 till present HDFC Bank Ltd., as Deputy Manager (Branch Banking Department).
Key Result Areas:
Sales & Marketing
 Exploring potential business avenues for achieving increased business growth of banking products
 Formulating & implementing sales strategies and handling activities like sales planning & managing receivables thereby improving
cash flow
 Coordinating with SMEs and new business houses for analyzing and defining productrequirements & increasing market penetration
 Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve
market share
Relationship Management
 Building and maintaining healthy business relations with customer and enhancing customer satisfaction matrices by achieving
delivery & service quality norms
 Monitoring the post sales activities like follow up with customers and handling customer grievances for customer service
Team Management
 Training the field staff / technical staff in order to provide in depth knowledge of various company’s products
 Supervising the team of sales representatives,supervisors,distributors & dealers and communicating strategies effectively to avoid
any obstacle
Banking Operations
 Clientservicing like issuing debitcards,pass book,bank statements etc.
 Providing net banking demos to the clients and taking instructions from clients for accounttransfer,
Address change,mobile number and email updation etc.
 Cross checking Branch Journal Report atthe end of the day.
Highlights: (Sept 2013 – Till date )
For both business banking and branch banking
 Actively involved in coordinating with other banking departments and cross selling.
 Cross selling banking products like (SB accounts, Mutual Fund, SIP, Insurance, Current accounts etc.) to premium customers like
Classic, Preferred, Imperia etc.

2.  Maintaining relationships with corporate like small and medium enterprises.
 Providing Financing & Foreign exchange related solutions to SMEs like Cash Credit, Term loans, LC, BG etc.
 Financing new projects and coordinating with the credit appraisal team.
 Providing Working Capital Finance solutions like cash credit, packing credit, LC, BG etc.
 Renewal of existing credit facilities as well as enhancement of existing facilities.
 Asset lead generation of banking products (like auto loan, car loan, home loan etc.)
 Banking operations like customer handling, branch lobby management and other day to day branch operations.
 Customer servicing like taking up instructions for changing mobile number, address etc. and coordinating
with the back end for updation.
For Rural Initiative Group (From May 2012 – September 2013)
 Opening No frills Account of Farmers through a team of contractual executives.
 Team management by leading a team of 7-8 contractual executives.
 Cross selling banking products to the farmers and growers who are associated with a value chain.
 Establishing banking relationship with the corporate of agri-value supply chain network.
 Targeting those corporate which are having a value chain network – for example sugar mills, committees (samitis) etc
INTERNSHIP
Company: Ozone Networks Pvt. Ltd.
Title: Feasibility Study of Wi-Fi In Commercial Markets and Retail Outlets
Key Learning: The project aimed at identifying the growth and inhibiting factors ofWi-Fi potential in Indian commercial markets.
DISSERTATION
 Completed a research work on ‘The Business Prospects of Smart Phones through Consumer Psychographics’ as a part of my
course curriculum
ACADEMIC PROJECT
Company: DCM Shri Ram Consolidated Ltd.
Title: Managing Dealer’s Network
Period: Aug’07 – Dec’07 (BBA)
Project Overview: Identified consistency amongst dealers for buying the company’s products
WORKSHOP / SEMINARS
 Attended
o Workshop on ‘Citizenship Education Programme’ in 2001-02
o Seminar on Right to Information Act
EDUCATION
 MBA (Marketing & HR) from Amity Business School, Noida in 2012 with 6.65 CGPA
 BBA from GGSIPU, I.P. University in 2008 with 1st
Division
 XII from Ramjas School, Delhi, CBSE in 2005 with 1st
Division
 X from Ramjas School, Delhi, CBSE in 2003 with 1st Division
PROFESSIONAL ENHANCEMENT
 Attended Information Security Training at HDFC Bank
 “Swagat” welcome on board - Basic training programme.
EXTRAMURAL ENGAGEMENTS
 Actively took part in:
o ‘Ignited Minds’ Essay Writing Contest and displayed exemplary talent organized by Career Launcher
o Organizing inter-college quiz, debates, etc.
IT SKILLS
 Well versed with MS Office and Internet Applications
 Successfully attended and qualified Certificate of Proficiency in MS Office 2007 WOW+ from NIIT.

3. PERSONAL DETAILS
Date of Birth : 19th
November, 1987
Present Address : Flat No. E-150, Classic Apartments, Plot No.11, Sector-22, Dwarka,New Delhi -110077
Languages Known : English, Hindi, Punjabi and French
Location Preference : Delhi / NCR
Current CTC: Rs.4.70 lacs