This document is a resume for Arman Sheikh. It summarizes his career as having skills in brand management, product marketing, sales, and customer service. His objective is to work in an inspiring environment where he can apply and enhance his knowledge and skills. He has a Master's degree in Islamic History & Culture and has worked in event management, customer service, and as a member of a telecom company's STP support team. His duties include managing STP channels, following up with STP members, and ensuring product availability. He is computer literate in various programs and languages.

1. Resume
of
ARMAN SHEIKH
CARREIR SUMMARY:
I possess multiple skills covering many fields including brand management, Product Marketing,
sales experience, & Customer service. Building up an excellent career in a reputed organization
where a strong culture, sense of responsibility, efficiency and willingness consider utmost.
Utilizing experience, attitude and enable to make a positive contribution to the company
perspective goal.”
CARRIER OBJECTIVE:
“To work in a inspiring environment where I can apply & enhance my knowledge, skill to serve
the company to the best of my efforts.”
EDUCATION:
2014 Masters of Arts in Islamic History & Culture
University : National University
Institute : Govt. B.L College, Khulna.
Result : 2nd
class
Duration : 1 Years.
2013 Bachelor of Arts (B.A Hon’s) in Islamic History & Culture
University : National University
Institute : Govt. B.L College, Khulna.
Result : 2nd
class
Duration : 4 Years.
2006 Higher Secondary Certificate (H.S.C) in Humanities
Board : Jessore
Institute : Daulatpur Day & night College
Result : G.P.A- 2.80 Out of Scale- 5.00
Cell: 01712-308214 , 01711085912
Email Id: sheikharman1024@gmail.com
Contract Address:
C/o- Abu Yusuf
Deana Uttar Para (School By lane Road)
word No: 04, holding No: 13,
P.S- Daulatpur, P.O- Daulatpur 9220, Khulna
city corporation, Dist- Khulna.

2. 2004 Secondary School Certificate (S.S.C) in Humanities
Board : Jessore
Institute : Daulatpur Muhsin Secondary School
Result : G.P.A- 2.19 Out of Scale- 5.00
EMPLOYMENT REECORD:
• Worked at Event Management Asiatic as a (BP)Brand Promoter for 1 year 6 month.
• Worked at Pacific Bangladesh Telecom Limited (City Cell) as a Customer Care
Representative from 02-02-14 to 25-08-14.
• Worked at Grameenphone Limited as a Member of STP Support, Regional Sales,
Distribution and Retail Sales from 02/09/2014 to till date.
DUTIES/ RESPONSIBILITIES:
• Manage STP Channel to ensure the best customer experience.
• Regular follow up of STP’s to deliver proper and compliant service.
• Visit to STP’s to develop STP environment, POS owner and SA relationship build up and
to create awareness regarding compliance & service commission among POS owner &
SA.
• Arrange STP SA selection & recruitment process along with Area Manager, Territory
Officer & POS Owner.
• Manage attachment, induction and hands on training at different touch point and assess
the final selection of SA by SMS quiz.
• Ensure product availability, expedite POS owner VS SA agreement and POS owner VS GP
agreement, generate channel phone undertaking document, PC, Modem and channel
handover document accordingly.
• Incorporate company values in professional dealings to comply with corporate codes
of conduct.
Methodical and Critical Responsibilities:
• Coordinate with area and territory level regarding STP Channel, STP SA such as IT
assets, front and trouble shooting, Service Compliance, STP SA leave management etc.
• STP’s audit report collection from DOM & TO level within time line and send to central
team by compiling those audit report & giving back office input.
• Ensure commission eligible STP list at the end of every month by providing STP
operational day count, replace SA joining, and monthly two audit report collection.
• SA System user creation, IT trouble shooting solves in coordination with regional IT and
central IT.
• Analyze and collecting Event sales reports, Event organization reports, Gifts allocation
reports From Destruction operation Manager as well as Territory officer.

3. • Compose Presentations area wise performance to Regional Business meeting Monthly,
Quarterly and Yearly.
• Creating Training Module for service attendance to developed their performance.
COMPUTER LITERACY:
• Operating System : Windows 2000 to 2010 & XP Professional
• Package : Microsoft Word, Microsoft Excel,
Microsoft Power Point, Microsoft Access.
Browsing Internet & E-mail.
LANGUAGE KNOWLEDGE:
Language Reading Writing Speaking
Bengali High High High
English High High High
SPECIALTY:
• Communicative, Friendly, adaptive and good negotiator.
• Capable of working in stressful environment, possess optimistic outlook.
• Immensely observant, quick learner creative and innovative.
• Passion for learning, willing to take challenges.
• Best performer on stage program (as a representative).
PERSONAL DETAILS:
Name : Arman Sheikh
Father : Abu Yusuf
Mother : Hosnara Begum
Date of Birth : 12th
July 1989
Nationality : Bangladeshi (By birth).
Sex : Male.
Marital Status : Married.
Blood Group : o+
Religion : Islam.
Cast : Sunni.
REFERENCES:
Bipul Saha
Manager
RTM Mymensingh, Grameenphone Ltd.
M # 01711504539
Nazmunnahar Runa
Senior Settlement Officer
Sakil Rizvi stock Ltd.
M # 01714817181
CERTIFICATION:

4. • I the undersigned certify that to the best of my knowledge and belief, these Curriculum
Vitae correctly describes myself, my qualifications, and my experiences.
• I understand that any willful mis-statement described herein may lead to my
disqualification or dismissal, if selected.
•
Arman Sheikh
Date: 00.00.2015