1. Wissam Jarrah
Riyadh - Ulaya main road
Saudi Arabia
Email Address: ww_jarrah@hotmail.com
Business Email: wjarrah@masdar.sa
Mobile Phone Number: +00966557715272-00966593333159
Career Objective
Interested to join a progressive organization with a clear vision and career objective to invest in my
experience and improve the F&B and catering aspect of the organization with high standards and
professional outcome.
Personal Information
Birth Date: 2 October 1980
Gender: Male
Nationality: Lebanon
Visa Status: Transferable
Residence Location: Lebanon
Marital Status: Married
Number of Dependants: 2
Driving License: Lebanon- Saudi Arabia
Professional Experience
September 2008 -
Present:
Head Of Operations & Sales
Masdar Al Hayat for Food Industries - Pain d`Or/ Fonte Restaurants & Bakeries
Riyadh - KSA
Company Industry: FMCG

2. Job Role: Administration
November 2000 - August
2008:
Branch Manager –
Miknas food (McDonald's)
Company Industry: FMCG
Job Role: Administration
Employment History
From: Oct 2008 to present
Masdar Al Hayat for Food Industries– Fonte bakeries and restaurants;
From: Oct 2008 to present
KSA - Riyadh
Position: Head Of Operations :
 In charge or the industrial kitchen and pastry production and leading a team of 200 employees between
chefs and expert labors
 In charge of food service section that serve ( restaurants, hotels and catering companies ) through 40
trucks and 140 employees
 In charge of all marketing support to the operation department starting from advertising agency (ATL,
BTL) till the execution
 In charge of 11 Fonte outlets including 2 casual dining restaurants operations to serve +100 seats each;
 In charge of the catering and banquets to be served from my outlets from sales, preparation, food
production supervision and clients follow up;
 Ensured my outlets managers are fully committed to inventory management system (over 1000 SKUs
per outlet) to be monitored daily;
 Continuous monitoring to each fresh food item to confirm freshness against shelf life at all time;
 Daily follow up on all outlets for the best commitment to highest standards of customer service;
 Daily coordinated with quality assurance, customer care division and marketing to ensure the outlets
commitment to best quality of food production and food displays;
 Lead a team of 11 head of branches and 20 team leaders for the best team work output at all time;
 Increased outlets sales to %5 per quarter for year 2011 and 13% for the year2012
 Increased 50% yearly sales to the food service section
 Minimize the total employees of the industrial kitchen from 140 to 100 within 2 years with 20 % more
input and sales
 Monitored P&L, food cost and product analysis daily and at all time;
 Follow up regularly on HACCEP, ISO and best hygiene procedures;

3.  Involved in the detail set up and organization of each and every kitchen and production facility to
ensure fast and best quality of food production in high volumes during rush and peak business hours;
 Prepared the opening of each outlet and restaurants in terms of:
 Outlet set up;
 Kitchen preparations and ordering systems;
 Marketing campaigns;
 Training and testing in coordination with training department;
 Grand opening events;
 Warehousing and inventory;
 Delivery operations and zoning;
 Weekly coordination with the communication department of which I was handling all marketing files
that are related to the outlets;
From Sep 2000 to Aug 2008
Miknas food s.a.l - McDonalds
Beirut, Lebanon
Position: Head of Branch
 Fully in charge the following material:
 P&L statements and monthly reports
 Training all employees
 Handling all marketing issue related to the branch
 Doing LSM strategy for the Branch
 Projection sales
 Managers schedule
 Recruiting new employees and managers
Checking all orders and inventories
 Monthly payroll check
 Prospect reports with the top management in the development of marketing agreement
.
Education
B.C.U university
3 years study of business management 2002-2006
Complete successfully varied
• accounting courses
• Economics
• Finance
• Marketing strategies
• Strategy & Business Policy
• Managerial Finance
• Marketing research

4. Lebanese university Beirut
Bachelor of philosophy and human studies 2002-2007
Completed varied courses:
• History of philosophy
• Social studies course
• German language course
• Teaching skills
• Human studies skills
languages:
• Arabic : native language
• English : fluent
• German : good
• French : good
• Spain : fair
Seminars & Courses:
• Chief account : P&L statement, balance sheet, taxes and vat (12 months)
• Microsoft windows & office, Omega system , McDonalds SMS system
• McDonalds courses ( advanced shift management, system management course, basic
management course)
• Training course in customer satisfaction, projection sales, HACCP
Interests: I was a team member of Training department for 5 years and my hobby is to have more
training skills and new information and I like to read and write
References: Available upon request