1. Chris Coyle
3337 Cochiti Street NE Rio Rancho, NM 87144
chris.coyle@yahoo.com
Cellular: 505.304.0367
Home: 505.990.8711
Experienced Food service and Restaurant Manager with many
Accomplishments in the Food Service and Technology Industry
Expertise in all areas of Restaurant and Food Service - Corporate Client
Relations - Production and Inventory control - Security – Purchasing - Accounts
Receivable - Accounts Payable - Payroll - Purchasing - Human Resources -
Profit and Loss - Federal security audits - Financial Controller - MAPPS, STAFF,
RMS, WOR - PC Windows and Mac Trained - Microsoft office - Project
Management - POS Programming – Point of Sale and Technical Support – surveillance
systems- Fast food- Quick service - Restaurateur -Inspect the expectation - Quality,
Consistency and Pride - ACA Accredited
Professional Experience:
Aramark, MDC Albuquerque, NM 09/14-present
Food Service Supervisor
Supervise and train inmate kitchen workers at a 2000 bed county jail.
WB Corporation Manager Albuquerque, NM
12/13- 9/14
Manage a high volume quick service restaurant with 1 million dollars annual
sales. Duties include managing 42 employees, POS, Surveillance and Back
office systems, Drive and entire kitchen and customer service management. This
is a 24hour operation.
Café Rio at Hewlett Packard, Rio Rancho, NM March 2013 – November 2013
Manager
Implemented fulltime corporate dining concept at Hewlett Packard
Trained and managed staff
Marketed and designed all breakfast, lunch and catering menus
Implements seasonal daily specials and home made soups daily
Trained office team on P&L, cash and credit card reconciliation and Inventory,
Purchasing and labor
Maintained zero deficiencies for NM Health code
Setup broad liner vendor account
Coasted entire menu
Aramark @ New Mexico Dept. of Corrections, Los Lunas, NM
August 2012 – December 2012
Food Service Director
2. Directed the Aramark Food Service team at a multi unit Correctional facility
Maintained American Corrections Association accreditation (ACA)
Excellent client relations and maintenance
Excellent communication with compliance manager and maintenance team
Managed all Accounting and reported to HQ weekly
Proficient in Population and participation production
Responsible for all inventory and purchasing
Managed 13 civilian food service supervisors and two Assistant Directors
Fed up to 1200 offenders daily
CPR and First Aid trained
Detainee food service workers certification program
Responsible for all office technology
Worked closely with religious and medical department for 130 special diets
Compass - Regional Corrections Center, Albuquerque, NM
December 2007 – July 2011
Food Service Director
Directed the Canteen Division’s Food Service team in a 900 bed Federal
Correctional facility
Achieved American Corrections Association accreditation (ACA)
Fully trained in audit accountability USDOJ / OFDT, ACA, US Marshalls, I.C.E.,
BIA and BOP
Managed all Accounting (Sales, Overhead, AP, AR, PR) and reported to HQ
Weekly
Produced weekly P&L’s and client billing
Responsible for all inventory and purchasing
Managed four civilian food service supervisors
Scheduled 60 detainee workers to feed 3 meals a day, 365 days a year
Responsible for all inventory and purchasing
Disaster Preparedness and First Aid trained
Certified civilian and detainee food service workers
Responsible for all office technology
Maintained excellent client relations
Worked closely with religious and medical department for special diets
Compass @ INTEL Rio Rancho, NM
November 2005 – November 2007
Financial Controller
Bon Appetit Division’s financial controller responsible for all weekly financials
Installed and managed MICROS POS System
Trained and provided level II support for internal accounting system users
Cash Handling and Bank Reconciliation
Managed all Accounting (Sales, Overhead, AP, AR, PR) and reported to HQ
Produce weekly P&L’s and client billing
Managed C store and Starbucks kiosk
Managed online payroll and distributed paychecks to staff of 75
3. Maintained INTEL security with escort privileges
Supervised 2nd shift café and catering
Transitioned from MICROS to Infogenesys POS system
Installation Service Technology, Rio Rancho, NM
November 2003 – December 2005
Regional Manager
Managed 7 Point of Sale field service technicians.
Replaced POS systems for worlds largest fast food providers
Authorized Panasonic and IBM installer
Work flexible hours to meet client needs
Worked closely with clients corporate offices and help desks
Schedule and coordinated installations for west coast
Setup up all credit card processing
Trained managers and staff on all new HW and SW
Provided help desk support
Skilled in cabling Ethernet and coaxial connection
Hardware inventory control manager for new installations
Compass Bon Appetit Palo Alto, CA May 1998 – November 2003
Tech support – Field service
Provided technical support for internal accounting and POS systems that we
Installed at
Corporate cafés
Installed all hardware and software for corporate reporting systems
Coordinated all POS installations
Trained management and staff on corp. reporting systems and POS systems
Cash Reconciliation
Credit card processing
Document control for all accounting and POS user manuals
SABLE Point of Sale San Mateo, CA
June 1994 – April1998
Call Center Manager
Managed the 24 hour call center for Sable POS systems,
Customer base of 800 national and internal accounts
Implemented satisfaction survey systems
Managed service contracts
Created a revenue center for billable non contract calls and training materials
Managed call tracking system
Produced weekly call center statistics reports for CEO
Work closely with all major credit card processors
Additional summarized experience
Nicoletti’s Italian Deli and Cafe, San Diego, CA-owner, Carrow’s, San Diego, CA
– Manager, Plankhouse, NY- broiler Cook, Hotel Durant, Berkeley, CA –
4. Manager
McDonalds, USA - In and Out burger, NM - Blockbuster video, NM
Continued Education and Certifications
Computer Science SUNY @ Farmingdale - SJ Delta College, RDBMS
ACA, OFTD and ICE Standards, Albuquerque, NM - GEO, Cornell and NMDOC
Security training Fire safety, first aid and cpr certified - IBM help desk seminars
Additional References will be furnished upon request
Noel Tillotson Canteen Corrections 505 990 9309
Mary Calderwood Business Manager GEO 505 620 9487
Conrad Tuscon Foods 520 490 6209
Curtis Quintana MD Cornell Medical Staff 505 323 8911