1. -
sioh, ek gee
Last Update: 2015
Contact Info
Address : Apt Block 405, Serangoon Ave1, #11-51, Singapore 550405
Telephone No. : 62817971
Mobile No. : 98365145
Email : stevesio@singnet.com.sg
Personal Particulars
Age : 48 years Date of Birth : 19 Jul 1967
Nationality : Singapore Gender : Male
Marital Status : Single Father License : Class2B/3
Educational Background
Highest Education
Level : Diploma Grade : Grade B
Field of Study : Food & Beverage Services Management
Major :
Institute / University : ICS
Located In : Singapore Graduation Date : Dec 1991
Certification Year Obtained
LCCI Book Keeping 1985
Employment History
1. Company Name : The Soup Spoon
Position Title : Restaurant Manager
Position Level : Manager
Specialization : Food/Beverage/Restaurant Service
Industry : Food & Beverage / Restaurant
Monthly Salary : SGD 3000
Date Joined : Mar 2013 Date Left : Present
Work Description :
Main Responsibilities:
(i) Petty Cash;
(ii) Daily operation;
(iii) Stock and Cost Control;
(iv) Staff Control;
(v) House-keeping program;
(vi) Weekly and monthly labour budgeting;
(vii) Daily, weekly and monthly administration

2. Achievement:
-Implementation of par level stock.
-Proper documentation and procedures of cash.
Top Skills
Skill Years Proficiency
Setting up new outlets with different
concept
>5 Intermediate
Languages
Proficiency (0=Poor - 10=Excellent)
Language Spoken Written
Chinese 8 6
English 7 6
Bahasa Malaysia 5 5
Bahasa Indonesia 5 3
Additional Info
WORK EXPERIENCE:
1985 to June 1991 Singapore Armed Forces
As a Signaler Specialist holding the rank of Sergeant.
Course Attended: Infantry Section Leadership, Artillery Unit, Signaler Basic and Signaler Specialist.
Held the following positions:
(i) Security NCO – in charge of all classified and important documents;
(ii) Military Transportation NCO - in charge of 45 drivers responsible for the perfect safety and security in all
classified and important documents to be dispatched to the appropriate Station;
(iii) Platoon Sergeant - in charge of 45 Recruits; and
(iv) Course Instructor in charge of 25 Trainees.
Special Award: Malay Standards I and II.
July 1991 To 14 April 1993
McDonald’s Restaurants As an Assistant Manager
Main Responsibilities:
(i) Daily operation of the Store;
(ii) Stock Control;
(iii) Staff Control;
(iv) Daily, weekly, monthly administration; and
(v) Local marketing promotion, etc.
Course Attended: Diploma in Basic Operation Course and Diploma in Basic Management Course.
16 April 1993 to 15 March 2000

3. ABR Holdings Limited
Deputy Restaurant Manager / Restaurant Manager / Area Manager
16 Apr 1993 Held the position of Deputy Restaurant Manager
Assisting the Restaurant Manager to set-up Times Square Cafeteria (fast-food concept with 220 seating
capacity).
Main Responsibilities:
(i) Petty Cash;
(ii) Daily operation;
(iii) Stock and Cost Control;
(iv) Staff Control;
(v) House-keeping program;
(vi) Weekly and monthly labour budgeting;
(vii) Daily, weekly and monthly administration (including payroll of staff);
(viii) Schedules of Assistant Managers and Staff;
(ix) Assistant Managers and Staff’s appraisal;
(x) Local marketing and promotion; and
(xi) Conduct training in restaurant and other franchise outlets assigned by the company.
February 1995 Promoted to the position of Restaurant Manager
- Setting up of ice-cream parlors at Suntec City and Youth Park on June 1995 and March 1996 respectively.
- Setting up of White Sands Outlets (Semi-self service) with 90 sitting capacity. Conversion of semi-self service
to full table service after 8 months of operation.
Main Responsibilities:
- Overseeing the operations, top and bottom lines of these outlets.
- Giving guidance and advises to Restaurant Managers in order to achieve the Company’s Objectives.
- Co-ordinate with all the departments at HQ on operation’s and restaurant set up issues.
- Report to Operation Controller on fortnightly basis on operation’s issue.
January 1997January 1998
Promoted to the position of Area Manager
Setting up of Plaza Singapura Outlet (full table service restaurant with 220 seating capacity).Taking charge of
White Sands Outlet (full table service restaurant with 90 seating capacity), Orchard Point Outlet (full table
service restaurant with 120 seating capacity), Suntec City, Youth Park (ice-cream parlors) and Bugis Junction
Outlet (full table service restaurant with 150 seating capacity).Taking charge of the outlets at Terminal 1,
Terminal 2, Bugis Junction, New Orchard Point, Plaza Singapura, White Sands and Youth Park
Main Responsibilities:
Overseeing the operations, top and bottom lines of these outlets. Reporting directly to the Head of Operation on
operation’s matters.
Course Attended:
Management Development Program. Effective Time Management. Finance For Non-Financial Managers. Effective
Service Leadership Skills. Coaching Skills for On-The-Job Training. System Improvement Team. 5’s House-
keeping. Quality, Service management by CAAS. Pastry Training.
Award: 5 Years Service Award.

4. 16 March 2000 to 28 Sept 2002
Jack’s Place Holdings Pte Ltd As an Area Manager / Operation Manager (Shanghai)
Held the position of Area Manager In charge of 2 steak outlets at Parkway Parade and Ang Mio Kio Avenue 6 and
4 cake/pastry outlets at Parkway Parade, Ang Mio Kio Avenue 6, Hougang and Serene Center.
Main Responsibilities:
- Overseeing the operations, top and bottom lines of these outlets.
- Giving advice and guidance to Outlet Managers / Assistant Managers on operational issue.
- Co-ordinate with various departments at HQ on all operation’s matters.
- Propose of annual budget and monthly profit and loss to the Management.
- Reporting directly to the Operation Director fortnightly.
Achievement:
- Proposed and implementation of 5’S Housekeep on a system wide basis.
- Introducing of Par / Safety level system on products to the operations.
26.9.2000 –28.4.2002
Held the position of Operation Manager. Attached to Shanghai for 18 months. To set up Jack’s Place flagship
outlet in Shanghai, the Republic of China (200 seating capacity).
Main Responsibilities:
- Business Development opportunity in term of finding suitable franchisee.
- Planning of strategies to meet the Company’s objective.
- Co-ordinate of administration (for the local Government’s audit).
- Purchased of goods and products (negotiate with suppliers for the best prices).
- Accounting (co-ordinate with the local consultant and Singapore’s HQ) for setting up proper accounting system
in order to meet the requirement of the local Government.
- Advertising and Promotion (co-ordinate with the local agents and Singapore’s HQ) for joint promotion and
festive promotion menu.
- Setting up inventory and cost control system for the operation (Outlet Chief and Outlet Manager) in order to
meet the Company’s given budget.
- Overseeing the daily operation on kitchen, service, administration, etc.
- Assisting Franchise Manager in organizing, setting up and participating in the International Franchise Exhibition
for the years of 2000 and 2001 in Shanghai.
Achievement: Had successfully signed agreement with 2 franchisee at Shanghai.
Hold the position of Area Manager
In charge of 4 steak outlets at Bras Basah Complex, UE Square, Wisma Atria and Yan San Building.
Main Responsibilities:
- Overseeing the operations, top and bottom lines of these outlets.
- Giving advice and guidance to Outlet Managers / Assistant Managers on operational issue.
- Co-ordinate with various departments at HQ on all operation’s matters.
- Propose of annual budget and monthly profit and loss to the Management.
- Reporting directly to the Operation Director
Course Attended:
Crest program- Learning to learn- Listening & oral communication- Group effectiveness- Fry station management
training program

5. Yoshinoya Pte Ltd
1 Oct 2002 to Feb 2004
As an Assistant Operation Manager
Held the position of Assistant Operation Manager. In charge of all 14 stores at Parkway Parade, Nee Ann City,
Bugis Junction, Tampines Mall, Harbor Front, Great World City, OUB Center, Mellenia Walk, Causeway Point,
North Point, Plaza Singapura, Orchard Cineleisure, Campass Point & Hougang Koven.
Main Responsibilities:
- Overseeing the operations, top and bottom lines of these Stores.
- Giving advice and guidance to Store Managers/ Assistant Managers on operational issue.
- Co-ordinate with various departments at HQ on all operation’s matters.
- Propose of monthly sale projection to the Management.
- Reporting directly to the General Manager on fortnightly.
Achievement:
- Introducing of Par / Safety level system on products to the operations.
- Successfully set up of stores at Compass Point (90 sittings), Parkway Parade (95 sittings), Mellenia Walk (108
sittings), Harbor Front (68 sittings) & Tampines Mall (62 sittings).
- Achieving the highest sale of 11 000 for 1 store at Orchard on 14 Feb 2004 (V.Days).
Jollibean foods Pte Ltd
Mar 2004-Mar 2013
As an Operation Manager
- Business Development opportunity in term of finding suitable location for new outlet in Singapore.
- Co-coordinating Advertising and Promotion with various mall’s landlords on their Mall’s promotions.
- Giving advice to 10 Area Supervisors on all operational issues and achieving Company’s objectives.
- Over see 31 Jollibean outlets. 12 Sushi Deli outlets and 3 Kopi Alley outlets in Singapore.
- Report directly to General Manager/Director and Finance Controller.
Achievement:
- Implementation of Service standard by introducing G.S.T (Greet, Smile and Thank you).
- Achieved HACCP certification for Jollibean outlet at Changi Airport Terminal 1 in 2008.
Availability :
Miscellaneous
Expected Monthly Salary : negotiable
Willing to Travel : Will Consider
Willing to Relocate : Will Consider
Possess Own Transport : No
References
Name : Catherine Chua
Telephone No. : 94514885
Email : Catherinechua74@gmail.com
Position : Assistant Operation Manager
Company : Lao Zhiang
Relationship : Friend