1. MANOJ KUMAR DAS
Mobile No: +91 9810372786
Email:manoj.uber@gmail.com
Seeking a challenging position that requires a motivated, dedicated person where
individual achievements and performance will be recognized, allowing opportunities for
growth and development.
PROFESSIONAL SYNOPSIS
• Diploma in Restaurant & Counter Service from Food Craft Institute, New Delhi,
with over 22 years’ of experience in Food and Beverage operations in the
hospitality industry.
• Strong business acumen in devising and executing a wide range of sales &
marketing strategies to escalate revenues and profitability.
• Remarkable communicator with Guest and Service Department with exceptional
relationship management skills.
SCOPE OF OPERATIONS & RESPONSIBILITIES
• Train, maintain and enforce all service standards,
using use records, menus, appropriate reference materials & job knowledge.
• Implement training programs for associates. Handling operational functions like
pre-shifts staff briefings, creating the duty roster, shift management.
• Ensure customer satisfaction by achieving delivery of service quality norms.
Execute policies & procedures in the operating systems to achieve greater
customer delight. Interacting with clients, handle request & resolving complaints.
• Attend and conduct meeting in accordance with hospitality standards &
procedures.
• Ensure outlet is adequately staffed and able to handle exigency & unforecasted
business volume.
• Maintain a safe and sanitary work environment for all associate and guests.
• Open & close shift in accordance with checklist.
• Ensure floor coverage during all meal periods.

2. • Conduct taste panel and menu classes on a daily basis.
• Inventory management for outlet items and other food supplies. Co-ordinate with
operating staff for upkeep of outlet equipment in perfect working order.
• Properly execute revenue and check control procedures on shift.
• Generate the business through Tour & Travel.
ACADEMIC QUALIFICATION
• Done three years Degree in Bachelor of Arts from Delhi University 1999.
PROFESSIONAL QUALIFICATION
• One & half yrs Diploma course in Restaurant & Counter Service from FOOD
CRAFT INSTITUTE, PUSA, New Delhi, 96/97.
• Done Three Month Training of Bar Tending and Fire Flaring from IBOM
(Institute of
Bar operations & Management).
• Basic Knowledge of Computers Ms – Office (NITC Inder puri New Delhi ).
WORK EXPERIENCE
• Presently working as a Corporate G.M. in MY BAR HEADQUARTERS CP
from March 2015 to till date.
• Worked as a G.M. in The Bristol Hotel Gurgaon Peppers Night Club,from
March 2014 to Feb. 2015.
• Worked as a General Manager in Uber Lounge (A Unit of ,Silver Spoon
Entertainment Pvt ltd) GK 2,from Oct.2012 to March 2014.
• Worked as a General Manager in FLO Lounge & Private Dining at Saket from
July 2012 to Sep. 2012
• Worked as a Manager with Mrs.Rita Dixit looking after Real State & Hospitality
from Sep.2011 to June 2012.
• Worked as a Manager Sales & Marketing, Jay Pee Group(Real State)
Exclusively channel Partner Company AMTE PVT LTD
at G.Noida from 27th Jan. 2011 to July 2011.
• Worked as a Restaurant Manager -Food & Beverage Service at Piccadelhi-
Restaurant & Bar, PVR Plaza, Connaught Circus, New Delhi from 27 Jan.08 to
Dec. 2010.
• Worked as a Captain in Vasant Continental Hotel from 1 Mar.2000 to Jan.
2008.

3. • Worked as a Trainee Captain in Habitat World from 7th
Sep. 1998 to Oct. 1999.
• Worked as a Trainee Steward in Le- Meridian Hotel from 9th
Oct.1996 to 12th
April 1998.
• Worked as a Assistant Steward in Le- Meridian Hotel from 7th
Jan.1995 to 21st
July 1996.
• Worked as a Assistant Steward in Park Hotel, C.P. New Delhi from April 1994
to Nov. 1994.
ACHIEVEMENTS
• Handled Drunken Duck Bar at PICCADELHI as a Manager 03 years responsible
for Nights, Jam session & all Sales promotions through Liquor Company.
• Handled independent Tapas Bar & Nights at Hotel Vasant Continental almost
02years.
• Awarded Appreciation certificate of Best sale for Tequila Brands 5th
July 2005.
• Bartender certificate in “Flair Bartending” conducted by MARIO NUNES 20th
Sep.2005.
• Certificate of Cocktail Academy (International free style bartending training
Centre-Shop-Portugal).
• Certificate BAR WIZARD CHALLENGER 2005 9th
Nov.2005 Delhi (IBOM
member of world bartenders training organization, British Columbia, Canada).
• My first Media photo was in Page 3 DT City Newspaper 30th
June 2006 .
• Second Page 3 photo was in HT City Newspaper 05th
Jan.2007 .
• So many times Electronic media covered me in different channels for F&B.
• Certificate of Putting people first in alliance with “TMI”(PRIDE).
• Certificate of Excellent Customer Care July 2000 (Siddharth Kapur-facilitator
Strategic Management Alliance).
• Certificate of Quality techniques and suggestive selling 8th
Sep. 2000 (Siddharth
Kapur-facilitator Strategic Management Alliance).
• Awarded certificate of City Council Area group sports 1988/89.
• Certificate of Cross Country Race 30th
Oct. 1992 .
• Certificate of Cross Country Race 3rd
Dec. 1994 .
• Certificate of Hockey in Delhi School Sports & Activity Board 1993/94.
• Certificate of CENTRAL VOCATIONAL INSTITUTE (Civil Defence) 12th
May
1995.
PERSONAL INFORMATION
Address : F-5, Inder Puri, New Delhi – 110 012
DATE OF BIRTH: 23rd June' 1977

4. Fathers’ Name : Late Shri Shankar Das
Marital Status : Married
SPECIAL INTERESTS
• Hockey, Reading Newspapers & Magazines.
Manoj Kumar Das
PLACE: New Delhi