Liviu-Mihail Burlacu is an experienced professional with over 15 years of experience in logistics, sales, customer service, and restaurant management. He has worked as a property consultant in Dubai since 2013, and previously held roles as a teams manager and delivery driver in France. Burlacu has excellent communication skills in Romanian, French, Spanish, and English. He enjoys learning new things and works well under pressure.
Competitive, hard working, goal oriented, driven and motivated by a strong work ethic. I am experienced in developing successful client relationships and working well both autonomously and in a team. I am able to efficiently handle multiple priorities and meet daily goals within a busy work environment. In addition, I have excellent interpersonal and writing skills. I am seeking longevity while offering analytical thinking, organizational skills and proficiency in new programs.
1. ________________________________________________________________________________________
LIVIU - MIHAIL BURLACU
Executive Tower M / Business Bay / Dubai / UAE
Mobile +971529129819 / E-mail: b.l.m.rivanol@gmail.com
Driver’s License: A & B
I am an experienced, positive, dynamic and hardworking individual and, who always strives to achieve the highest standard possible, at any given task. I
posses excellent communication skills and master 3 languages and I also have the ability and experience to relate to a wide range of people. I enjoy learning
new things, I can work very well under pressure, good team worker and I have the sales / customer service experience to handle customer complaints and
solve problematic situations. I’m able to change easy on news challenges.
PROFFESIONAL EXPERIENCE
Sept 2013 – Present
Property Consultant – APPELLO Real Estate Brokers / Dubai
- Responsible for exceeding sales budgets and goals on a monthly / quarterly basis
- Maintaining and improving the customer database especially for targeted French speaking customers
- Sourcing sales / rental residential and commercial units all over Dubai
- Sourcing great investment opportunities for our customers offering loyalty and support to all of them
Oct 2006 to 2013
Teams Manager Leader for TNL (Transports Logistic NEMEUR) – Marseille / France
- Team manager over 10 peoples and 5 trucks logistics
- Responsible for achieving goals on an yearly basis through my teams
- Responsible for my entire team’s performance in the PACA region, for a smooth operation in loading products, good behavior on the road and
great customer service level at destination
- Maintain the database of customers and increasing it daily, meetings, delivery contracts and installation
- In charge of maintaining all documentation and negotiating contracts for installation and delivery in best terms for both parts
- Warehouse reports
- Control stock in and out from the warehouse
- Principal clients: SLS France, Carrefour France, Office Depot France, IKEA France.
- Database management of the daily and monthly deliveries
- Managing staff, holidays and payroll
May 2006 to 2009
Individual delivery for TNL (Transport Logistic NEMEUR) – Marseille / France
- In charge with the deliveries and planning of the next day client’s schedule.
- Database management of the daily and monthly deliveries
- Principal clients: SLS France, Carrefour France, Office Depot France, IKEA France.
Nov 2002 to 2006
General Manager for LE VERLAIN Restaurant - Marseille / France
- Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest
- Schedule reviews for the management team
- Selecting the daily set menu with the Chef
- Ensuring correct ‘MISE-EN PLACE ’
- Reviewing orders to suppliers and negotiating best terms
- Weekly touch bases with the owner
- Oversee daily business activities, ensuring smooth operation and maximum profitability
- Team Building / Staff Training
- Promoted guest satisfaction to steady repeat business
- Coach / schedule servers to maximum levels of performance
- Managing staff recruitment
- Ensuring compliance with health and safety regulatory
- Confirming reservations are accurate and followed up on
- Organizing special events and parties – 100 people or more
Feb 2000 to 2002
Waiter – Bartender for LE VERLAIN Restaurant – Marseille / France
- Serving customers and taking orders for the bar and dining room
2. EDUCATION / TRAININGS
Sept 1996 to 2000 – University of Bucharest Faculty of Letters
• Degree of Philology Specialization: Library Science
Sept 1992 to 1996 - Auto mechanic College
• BAC Certificate
Sept 1984 to 1992 - High School in Romania
• Certificate of completion of High School
Foreign languages
Romanian - Native
French, Spanish - Excellent
English - Good
Interests / Hobbies
Cars, travel, languages , sport
Personal
September 2013 – I moved in Dubai for family reasons.