Brandon Barcena is seeking a position that allows him to provide excellent customer service using his passion and dedication. He has retail experience at Vans off the Wall and Gap Factory, where he assisted customers and handled transactions. Currently studying marketing at Mount Royal University, Brandon has strong communication skills and experience in customer service, teamwork, and volunteer roles.

1. BRANDONBARCENA
124 PANAMOUNTGARDENS NW CALGARY,AB T3K 5V4
M: (403)701-8902 | H: (403)280-1692
BRANDONBARCENA4@GMAIL.COM
OBJECTIVE
A position that will push me to bring brilliant beliefs into being, grow my potential, and put my
skills to work providing phenomenal customer service through my passion and dedication.
SKILLS
 Exceptional knowledge of Nike technology and sneakers
 Strong communication skills, both verbal and written
 Outstanding customer service and interpersonal skills
 Motivated team worker and self-starter
 Reliable, hardworking, and dedicated
 A creative mind with a passionate desire to learn and innovate
 Professional appearance, attitude, and demeanor
 Certified in CPR/AED Level C
WORK/VOLUNTEER EXPERIENCE
Vans off the Wall
Sales associate | October 2013 – Present
 Set up the store and merchandise prior to the grand opening of Vans
 Cashier, handled transactions and refunds/exchanges
 Effectively providing information and responding to customer needs, questions, and assisting
them through my shoe and brand knowledge
 Stock, receiving and processing produce
 Handled price mark downs

2. Gap Factory
Sales associate | April 2013 – September 2013
 Cashier, handling transactions and refunds/exchanges
 Fitting rooms, provided customers with rooms and ensured the prevention of theft
Catering for Golden Ribbon
Server | October 2012
 Served full course meal, set and cleaned up venue, tended to guest’s requests
Notre Dame Sr & Jr girls Volleyball Tournament, Volunteer (2012 & 2014)
 Score Keeping, lines, front door ticket sales, concession, and cleanup
Basketball Team Volunteer, Assistant Coach: Tigers Basketball (2011 season)
Assisted the coach in practices and games
EDUCATION
Mount Royal University (Present)
 Bachelor of Business and Administration, majoring in Marketing
Notre Dame High school (2012- 2015)
 Graduated with a high school diploma
 Academic Honor Roll, 2013
AWARDS AND ACKNOWLEDGEMENTS
 Completed 25+ volunteer hours throughout high school education
 Notre Dame Volleyball team (2013-2014)
 Nose Creek Basketball Club (2011-2013)
 St. Margaret Basketball team (2009-2011)
REFERENCES
 Available on request