Antonela Dima has over 10 years of experience in administrative, customer service, and sales roles. She is currently an Administrative Assistant at 7Concepts SPRL, where her responsibilities include office coordination, administrative support, document preparation, translation, presentation preparation, meeting arrangement, travel organization, and website updates. Previously, she held roles as an Assistant Manager, Sales Manager Assistant, and Officer/Client Advisor at various companies in marketing, consulting, and banking. She has a degree in Public Administration and skills in Microsoft Office, communication, organization, and languages including English and basic French.

1. 1
Personal Information
Name / Forename DIMA ANTONELA
Address Avenue Winston Churchill 79, Bruxelles, Belgium
Phone(s) 0032 486 79 38 55
E-mail(s) antonela_nedelcu2015@yahoo.com
Nationality Romanian
Date of birth 31.03.1983
Gender Female
Professional Experience
Period
Function or job
Main activities and responsabilities
Employer name
Activity type or sector
18.11.2015-present
ADMINISTRATIVE ASSISTANT
- Office coordination and full administrative support to the different departments; administrative
support directly to the Administrative Director and the Managing Director;
- Preparation and filing of various documents – letters, claims, etc.
- Proof-reading of reports, letters, outgoing correspondence, etc.
- Translation from/to English of financial, legal and other documents;
- Assistance in the preparation of different documents;
- Preparation of high level presentations for different occasions and events;
- Arrangement of business meetings; agenda management;
- Organization of the company’s business travels, team buildings and events /hotel and ticket -
reservation, liaison with travel agencies, hotels, transport companies, catering and other suppliers/
- Organization of the travel and stay of local and foreign clients and participants in 7Concepts
meetings and events;
- Organization of seminars, presentations, etc. /liaison with printing companies – invitations, leaflets,
brochures, etc.; assistance to the colleagues; communication, full support and follow up for the
participants in the events;
- Updating and uploading information on the company website.
7CONCEPTS SPRL
Marketing & Advertising
Curriculum Vitae

2. 2
Period 21.10.2013-21.12.2014
Function or job ASSISTANT MANAGER
Main activities and responsabilities -Receiving and directing telepfone calls
-Receiving visitors and announcing contacts in the company
-Collecting, recording, distributing to involved departments, filing and archiving of correspondence and
messages received from partners, clients and other employyees;
-Drafting correspondence necessary to perform daily activity;
-Ensuring documents transmission by post, fax, e-mail;
-Updating the database records;
-Designing and drafting documents and statements required by the Team Leader;
-Keeping stamps;
-Keeping in order all documents and specific correspondence;
-Quality of the documents prepared and/or forwarded;
-Accuracy of the transmitted data;
-Convening the participants to the occasional, weekly,etc meetings;
-Correct and complete transmission of documents to appropriate recipients;
-Keeping confidentiality of information and documents related to the company;
-Performing other operations related to the management software;
-Performing daily necessary;
-Collecting, verifying and correcting contractor personnel bills;
-Keeping confidential documents or documents involving the company liability in a place inaccessible
to people outside the company and/or others within the company;
-Consulting the intranet several times daily for knowing the internal messages;
-Using assigned access codes in the department and not divulging these to others;
-Complying to the Internal Organization and Operation Rules of the company, as well as the process
procedures specific to the prepared documentation (according to the SMI) ;
-Complying to the provisions of the Confidentiality Commitment signed with the company;
Employer name SC ROMAIR CONSULTING SRL
Activity type or sector Consultancy
Period 01.08.2011-15.10.2013
Function or job SALES MANAGER ASSISTANT
Main activities and responsabilities -Promoting and selling specific products and services to clients;
-Categorizing documents to clients files;
-Taking correspondence, sorting and answering emails;
-Archiving documents;
-Ensuring transmission of documents by post, fax, e-mail;
-Updating the database records;
-Drafting correspondence necessary to perform daily activity
-Maintaining clients relationship;
-Monitoring the marketing and sales activity (recording all phone calls, e-mails, editing talks, calls for
tenders received, tenders submitted);
-Contacting potential clients and sending prospects to them by mail, tracking the evolution of each
contacted client;
-Maintaining business relationships with new clients, but also with existing onesi;
-Drafting and complying to the sale forms, methodology and procedure at company level;
Employer name SC AGENTIA VACANTA DE VIS SRL
Activity type or sector Tourism

3. 3
Period 12.01.2007-26.07.2011
Function or job OFFICER TRANSACTIONS, ADVISER CLIENTS
Main activities and responsabilities -Enrolling and opening current accounts and customer deposits;
-Receipts and peyments in currency lei and foreign (PF andi PJ);
-Cash operations for cards in lei and foreign currency;
-Foreign exchange for PF by currency exchange house;
-Cashing traveler’s checks;
-Checking, counting, packing and sealing cash;
-Check reports on the daily transaction made;
-Closing and opening the treasure, the safes;
-Preparing and submitting reports related to the BNR cashier activity;
-Managing customer accounts;
-Updating customer information;
-Categorizing documents in customer files;
-Providing customer support and council in completing documents;
-Issuing statements on customer demand;
-Finalizing the sale and providing after sale service;
-Receiving from customers, checking and processing payment instruments of credit and debit in lei,
interbank foreign currency payment orders, commercial and non-commercial foreign currency checks;
-Processing and managing collateral books;
-Managing the Complaints Base;
-Executing the Western Union transactions;
-Promoting and selling the PF customers specific products and services;
-Making prescoring and verifying the documentation provided by the customer;
-Performing the operations in the sale process context;
-Advising customers for the use of the bank products;
-Taking correspondence, sorting and answering emails;
-Archiving documents.
Employer name Raiffeisen Bank S.A. Constanta
Activity type or sector Finance Banking
Education and training
Period 2002-2006 Faculty of Law and Public Administration Ovidius Constanta
Qualification/diploma obtained Public Officer (Department of Public Administration)
1998-2002 Theoretical High School George Calinescu (classical languages)
Main disciplines studied/acquired
professional
28-30 March 2011-Class ,, Leading the Customer Curent Activities,,
24-25 February 2011-Class ,,Customer Centric
12-14 January 2011-Class ,,C.R.M.,,
Octomber 2007-Class Raiffeisen Asset Management
June 2007-Class,, Campion,,
March 2007-Class Western „Money Laundry”
January 2007-School Raiffeisen Bank, intensive training, operating in different P.C. operation
programs of the bank.
Personal abilities and skills Effective communication, posture, self-organization, dynamic, pro-activity, responsability,
responsiveness, communication, interpersonal skills, ability to work under pressure and with
deadlines, teamwork, setting and achieving goals.
Maternal language Romanian
Self-evaluation Understanding Speaking Writing
Listening Reading Conversation
participation
Oral speech Written expression
Languages English-Very good
French- Basic
English-Very good
French- Basic
English-Very good
French- Basic
English-Very good
French- Basic
English-Very good
French- Basic

4. 4
Technical abilities and skills Operating System Windows Intranet and many internal bank systems and programs (Raiffeisen Bank)
Computer use abilities and skills P.C. operating class, Microsoft Word ,Microsoft Excel, Intranet applications, Microsoft Outlook
Fast typing skills
Driving License Lycense, category B, 2001