James Tsyokplo is a Ghanaian banker seeking a career opportunity. He has a Bachelor's degree in Business Administration and holds an HND in Accountancy. His work experience includes roles as a Branch Operations Officer, Risk and Quality Assurance Officer, and Mobile Sales Consultant. He has strong technical skills in MS Office, Tally accounting software, and Creditease. He was recognized as the Best Risk & Quality Officer in 2014.

1. Curriculum vitae
James Tsyokplo
Email:jamestsyokplo@gmail.com
Tel: 0240745543/0576466727/0244358049
CAREER OBJECTIVE:
I am dedicated and poised to improving myself daily on the contemporary best practices in the service industry
in order to be astute in delivering professional banking services to my cherished clients.
PERSONAL DETAILS:
Date of Birth: 10th May, 1987
Nationality: Ghanaian
Gender: Male
Marital Status: Married
ACADEMIC/EDUCATIONAL DETAILS:
Atlantic International University Bachelor Degree Business Administration( Pursuing)
Accra Polytechnic Higher National Diploma (HND) Accountancy
Bueman Secondary School WASSCE Business Accounting
WORK EXPERIENCES:
Organisation Position Year
African Financial Business Branch Operations Officer January, 2015 to date
African Financial Business Risk and Quality Assurance Officer September, 2012 to 2014
African Financial Services Mobile Sales Consultant (MSC) August, 2011 to July 2012
Synergy Pre-University College Business Law & Business Communication Tutor (PT) 2011-2012
Hohoe E.P Senior High School National Service -Economics Tutor 2010/2011
Rising Data Solutions Assistant Account Officer (Internship) 2009
Responsibility as Branch Operations Officer:
 Responsible for day to day cash transactions at the branch
 Reconciling system float with the physical cash at the branch each working day
 Refunding cash wrongfully deducted from customers paycheck
 Assisting client to pay off loan balance in the terms of the processed involved
 Recommending clients with good credit record for loan approval

2. Responsibilities as Risk Quality Officer:
 Ensure Credit Policy is strictly adhered with regard to quality checks.
 Thoroughly assessing pre-requisite document of prospective client and sending for approval of loan on
their behalf.
 Capture deals and disburse from the teller module
 Act as Customer Service Representative by receiving customers to the branch
 Checking the credit worthiness of clients
 Cashier- Paying client approved amount.
 Prepare and forward deals to Head office on time for scrutiny and submission
 Undertaking procedures for refunds and settlements.
Duties and Responsibilities as MSC:
 Searching for client to access afs loan facility
 Accurately filling all loan forms for client
 Establishing long lasting business relationship with client and company
TECHNICAL SKILLS/APTITUDE:
 General ICT knowledge and very good in MS Word, Excel, Power Point and Outlook
 Special Skill in Tally Accounting Software usage
 Financial literacy and excellent record keeping skills
 Currently using CREDITEASE to capture credit information of our clients
LEADERSHIP AND ACHIEVEMENTS:
 Won the Best Risk & Quality Officer’ 2014
 Adjudged the best during the training session as Risk & Quality Officer
 Group Leader when was Mobile Sales Consultant
GENERAL AND ORGANISATIONAL APTITUDE:
 Excellent communication skills and very good inter personal relations
 Team player, leader and motivator
 Dynamic and proactive in responding to issues.
 Able to work under pressure and under varying environments
 Confident in ensuring the right is done with probity and accountability
 Good managing skills
REFEREES:
Dr. Cosmas Abengmeneng
Risk and Compliance Manager

3. AFB GH. Ltd
Tel: 0243232971
Rev. Samuel A. Crabbe
Lighthouse Chapel International