Mohammad Magdy Mohammad Ibrahim is seeking a stable position that allows him to utilize his skills and help the company achieve its goals. He has over 5 years of experience in sales and customer service roles in retail and import/export. His strengths include decision making, problem solving, flexibility, and proficiency in Microsoft Office. He has a bachelor's degree in tourism from Future Academy in Cairo, Egypt.

1. Curriculum Vitae
Mohammad Magdy Mohammad Ibrahim
Objective
To use my skills in the best possible way to achieve the company’s goals, that offers me a stable and
positive atmosphere and inspires me to enhance my skill.
Personal Information:
Date of Birth: 02/10/1991 Gender: Male
Place of Birth: Cairo – Egypt Marital Status: Single
Present Address: United Arab Emirates -Abu Dhabi – ALAIN
Permanent Address: Cairo –Egypt
Personal Contacts:
a) Mobile No.: +971569300165
b)Email address: magdy.m57@yahoo.com c) visa type: visit visa valid till 13 May
d)Nationality: Egyptian e) Notice period: immediate
KEY STRENGTH & SKILLS:
 Excellent Decision making and Team leadership skills.
 Self-motivated & proactive.
 Problem solving, Flexibility, punctuality and adaptability, working under pressure.
 General knowledge of Business/Marketing, Purchasing, Accounting, procurement, and Sales Analysis,
Shipment.
 Logistic, Automotive Car Software, Hospital Management Software, Customer Relationships (CRM)
Management, Stock Management, Inventory Control, merchandise analyst.
 Proficiency in MS Office 2010 application
 Deadline success.


2. Experience:
Sales Associate and Customer Service
At istikbal retail
Location: Cairo , Egypt
Company Industry: Retail/Home Accessories and Furniture
Job Role: Sales associate - House hold
March 2013To December 2015
Responsibilities included:
 Greeting and Acknowledging the customers and to determine their needs and wants.
 Handling customer service desk and issuing credit note and card refund.
 Handling customer’s calls & issues and providing the solution.
 Arranging Deliveries to the customer’s destination (Warehouse & Show Room)
 Planning the scheduling the Deliveries according to the customer availability.
 Carrying Organization brand name to the customers.
 Convincing the customers on behalf of the organization
 Co-coordinating wit Warehouse team for the timely deliveries & other related issues
 Supporting Showroom Manager & Logistic Manager for attending customer’s issue.
Sales Associate:
At Saudi Arabia Group
Location: Cairo, Egypt
Company Industry: Export and import goods
Job Role: Sales associate.
March 2009 To December 2012
Responsibilities included:
 Ensure high levels of customer satisfaction through excellent sales service
 Assess customers’ needs and provide assistance and information on product features
 “Go the extra mile” to drive sales
 Maintain in-stock and presentable condition assigned areas
 Actively seek out customers in store
 Remain knowledgeable on products offered and discuss available option

3. Academic Background: Education:
Degree Subjects
Division /
Grade
Passing Year Institution/City
B.Sc. Tourism 85% June- 2010 Future academy, Cairo, Egypt
Language Proficiency :
Languages Read Write Speak
English 70% 70% Moderate
Arabic 100% 100% Expert
Training and Certifications
Completed 720 hours of training in Saudi (Arab group) Company for Import and Export.
Completed 240 hours of training in Booking flight tickets at Vienna for Tourism
Reception Training in Golden Beach Hotel.
Certificate in Hospitality and Tourism.
References
References all will be available upon your request
Declarations:
I hereby declare that all the information furnished above is true to the best of my knowledge and belief; I will do
my duties to the best of my ability.
Place: United Arab Emirates – Al Ain