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Current Status and Issues of e-Government in
Bangladesh
1
Preface
The constitution of the People’s Republic of Bangladesh has edified
on social equity. ICT is the best means to propagate that ethos within
a framework of optimizing the effective utilization of the nation’s
limited natural and abundant human resources to make digital
Bangladesh by 2021.
2 of 24
Contents
 Bangladesh at a glance
 ICT Status of Bangladesh
 Recent trends in the Government
 Policy and Legal Framework
 National ICT Policy-2009
 Key Changes in the Mindset of Policymakers
 Achievement:‘Quick Wins’
 ICT in Business
 Current and Future Projects
 SWOT Analysis: Strength
 SWOT Analysis:Weakness
 SWOT Analysis: Opportunities
 SWOT Analysis:Threats
 Way Forward to Korea
 Strategic Plan for e-Governance
3 of 24
Bangladesh at a glance
 Population : 160 Million
 Urban population : 26%
 Life expectancy at birth : 66 years
 Infant mortality (per 1,000) : 43
 Child malnutrition : 41
 Access to an improved water source : 80
 Literacy (% of population age 15+) : 53
 GDP (US$ billions) : 79.6 (2008)
 Annual GDP growth : 6.2 (2008)
4 of 24
ICT Status of Bangladesh
 Mobile phone
 98% of geographic area and 40% of population
 GSM and CDMA
 Total subscriber – 65.14 Million ( Sept. 2010)
 Internet
 3-4% (mostly using mobile)
 Broadband: < 50,000 connections
 2 WiMAX operators in Dhaka city
 Internet still unaffordable to most of the citizen
 Shared access points (telecentres): 2,600 by GoB/NGOs/private
sector
 Community radio being explored
5 of 24
Recent Trends in the Government
ICT as a pro-poor tool for
 Poverty alleviation
 Establishing good governance
 Social equity through
 Quality education
 Universal healthcare
 Law enforcement for all
Digital
Bangladesh
By 2021
6 of 24
Policy and Legal Framework
 Digital Bangladesh Taskforce- Headed by Hon’ble Prime
Minister
 Enacted ICT Act 2009
 Legalization of Digital Signature
 Cyber crime and its protection
 Cyber and appellate tribunal
 ICT Policy 2009
 Adopted in July 2009
 306 action items
 Right to Information Act 2009
 m-Banking and e-Commerce
 Proposal for Separate Information and Communication
Technology
7 of 24
National ICT Policy-2009
 1(One) Goal
 To be a middle income country by 2021 by using ICT as development enabler
 10 Objectives
 Social equity to education encompassing environment, job creation heath
services etc
 Productivity
 Integrity
 Education and Research
 Employment Generation
 Strengthening Exports
 Healthcare
 Universal Access
 Environment, Climate and Disaster Management
 Supports to ICTs
 306 action items under 56 thematic strategies area
8 of 24
National ICT Policy-2009 (Cont.)
 Short, mid and long term action items
 Short Term – 18 month commencing from July1, 2009
 Mid Term – 5 years commencing from January 1, 2011
 Long Term – till 2021 commencing from January 1, 2011
 53 Ministries/Divisions have their own items to implement
 Ministry of Science and ICT is to coordinate the overall
policy Implementation as a Focal Ministry
9 of 24
 Citizens will not go to services, services will come to
citizens
 Use already available technologies
e-Governance  ‘Service at Doorsteps’
 Massive orientation by the government
 Key members of the Cabinet
 All Secretaries
 50+ e-Governance Focal Points
 All 64 DCs, 483 UNOs, Upazilla Chairmans
Key Changes in the Mindset of
Policymakers
10 of 24
Information Centres in Upazilla Parishad, Union
Parishads, Farmers’ Clubs and Fisheries Extension
Information Centres in Upazilla Parishad, Union
Parishads, Farmers’ Clubs and Fisheries Extension
Upazilla Doctors providing tele-consultationUpazilla Doctors providing tele-consultation
Computerized land managementComputerized land management
Tracking social safety netsTracking social safety nets
Teacher training and e-LearningTeacher training and e-Learning
Achievement: ‘Quick Wins’
11 of 24
Online Submission of Tax ReturnsOnline Submission of Tax Returns
e-Ticketing system in Railwaye-Ticketing system in Railway
Public University Entrance procedure through Mobile
Phone
Public University Entrance procedure through Mobile
Phone
Achievement: ‘Quick Wins’ (Cont.)
Disaster early warning through mobile networkDisaster early warning through mobile network
Crime tracking by police through SMSCrime tracking by police through SMS
12 of 24
ICT in Business
 500 software and ITES companies employing 25,000 people
 100 companies exporting $35.36 M ( 2009-10) to 30 countries
 IT/ITES sub-sectors identified as growth areas
 Hi-Tech Park and ICT Incubator
 Controller of the Certifying Authority (CCA)
 e-Payment gateway in Banking sector
13 of 24
Current and Future Projects
 Planned activities of extending infrastructure
 Bangla Gov Net (With Korean Government Support)
 (Extending Govt network upto District)
 Infrastructure development in Union Parishad
 Content and Application development
 South Asian Sub-regional Economic Co-operation(SASEC)
information highway Project ( Financed by ADB)
14 of 24
Current and Future Projects (Cont.)
 Establishing a National Data Centre
 Established 157 Community-e-Centers (2009-10)
 To be established total 751 Union Information Centers
(Union Parishad having no electricity) within fiscal year
2010-2011 using solar system
 Established total 1610 computer labs at educational
institution
 Providing ICT training program for teachers and students
in district level
15 of 24
SWOT Analysis: Strength
 Mostly plain land and well connected geographical areas
 61.3% literacy in national language
 98% geographical area under Mobile and Internet
coverage
 3 out of 1 citizen have mobile in hand
 Strong Political Commitment
16 of 24
SWOT Analysis: Weakness
 Low penetration of Braodband and Internet
 Cost of Internet is still out of reach of majority
 Lack of local content and locally relevant content
 Week ICT industry to support e-Government initiatives
 Lack of eagerness to learn ICT
 Budget Constraints
 Electricity Crises
 Weak form of Public Private Partnership ( PPP)
17 of 24
SWOT Analysis: Opportunities
 Politician and Policy makers opted for ICT as a tool for
change
 Scope of leapfrogging for a ‘late’ starter
 Opportunity to become a hub of outsourcing destination
 Large population of English literate youth could be tagged
with call centre business
 7 million Non Resident Bangladeshies could be explored
to bridge the overseas opportunities
18 of 24
SWOT Analysis: Threats
 Delay in decision making process
 Delay in the solving power crisis
 Delaying in re-alignment of National Curriculum for a
knowledge based society
19 of 24
Strategic Plan for e-Governance
1. Infrastructure development
2. Legal and policy changes
3. Computerization
4. Human resource development
5.Contents and application development
6. e-Services for citizens
7. Research and development for further improvement
20 of 24
ThankYou
21 of 24
Please Visit Website :
www.mosict.gov.bd - Ministry of Science and Information & Communication Technology
www.bcc.net.bd - Bangladesh Computer Council

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Current status and issues of e government in bangladesh

  • 1. Current Status and Issues of e-Government in Bangladesh 1
  • 2. Preface The constitution of the People’s Republic of Bangladesh has edified on social equity. ICT is the best means to propagate that ethos within a framework of optimizing the effective utilization of the nation’s limited natural and abundant human resources to make digital Bangladesh by 2021. 2 of 24
  • 3. Contents  Bangladesh at a glance  ICT Status of Bangladesh  Recent trends in the Government  Policy and Legal Framework  National ICT Policy-2009  Key Changes in the Mindset of Policymakers  Achievement:‘Quick Wins’  ICT in Business  Current and Future Projects  SWOT Analysis: Strength  SWOT Analysis:Weakness  SWOT Analysis: Opportunities  SWOT Analysis:Threats  Way Forward to Korea  Strategic Plan for e-Governance 3 of 24
  • 4. Bangladesh at a glance  Population : 160 Million  Urban population : 26%  Life expectancy at birth : 66 years  Infant mortality (per 1,000) : 43  Child malnutrition : 41  Access to an improved water source : 80  Literacy (% of population age 15+) : 53  GDP (US$ billions) : 79.6 (2008)  Annual GDP growth : 6.2 (2008) 4 of 24
  • 5. ICT Status of Bangladesh  Mobile phone  98% of geographic area and 40% of population  GSM and CDMA  Total subscriber – 65.14 Million ( Sept. 2010)  Internet  3-4% (mostly using mobile)  Broadband: < 50,000 connections  2 WiMAX operators in Dhaka city  Internet still unaffordable to most of the citizen  Shared access points (telecentres): 2,600 by GoB/NGOs/private sector  Community radio being explored 5 of 24
  • 6. Recent Trends in the Government ICT as a pro-poor tool for  Poverty alleviation  Establishing good governance  Social equity through  Quality education  Universal healthcare  Law enforcement for all Digital Bangladesh By 2021 6 of 24
  • 7. Policy and Legal Framework  Digital Bangladesh Taskforce- Headed by Hon’ble Prime Minister  Enacted ICT Act 2009  Legalization of Digital Signature  Cyber crime and its protection  Cyber and appellate tribunal  ICT Policy 2009  Adopted in July 2009  306 action items  Right to Information Act 2009  m-Banking and e-Commerce  Proposal for Separate Information and Communication Technology 7 of 24
  • 8. National ICT Policy-2009  1(One) Goal  To be a middle income country by 2021 by using ICT as development enabler  10 Objectives  Social equity to education encompassing environment, job creation heath services etc  Productivity  Integrity  Education and Research  Employment Generation  Strengthening Exports  Healthcare  Universal Access  Environment, Climate and Disaster Management  Supports to ICTs  306 action items under 56 thematic strategies area 8 of 24
  • 9. National ICT Policy-2009 (Cont.)  Short, mid and long term action items  Short Term – 18 month commencing from July1, 2009  Mid Term – 5 years commencing from January 1, 2011  Long Term – till 2021 commencing from January 1, 2011  53 Ministries/Divisions have their own items to implement  Ministry of Science and ICT is to coordinate the overall policy Implementation as a Focal Ministry 9 of 24
  • 10.  Citizens will not go to services, services will come to citizens  Use already available technologies e-Governance  ‘Service at Doorsteps’  Massive orientation by the government  Key members of the Cabinet  All Secretaries  50+ e-Governance Focal Points  All 64 DCs, 483 UNOs, Upazilla Chairmans Key Changes in the Mindset of Policymakers 10 of 24
  • 11. Information Centres in Upazilla Parishad, Union Parishads, Farmers’ Clubs and Fisheries Extension Information Centres in Upazilla Parishad, Union Parishads, Farmers’ Clubs and Fisheries Extension Upazilla Doctors providing tele-consultationUpazilla Doctors providing tele-consultation Computerized land managementComputerized land management Tracking social safety netsTracking social safety nets Teacher training and e-LearningTeacher training and e-Learning Achievement: ‘Quick Wins’ 11 of 24
  • 12. Online Submission of Tax ReturnsOnline Submission of Tax Returns e-Ticketing system in Railwaye-Ticketing system in Railway Public University Entrance procedure through Mobile Phone Public University Entrance procedure through Mobile Phone Achievement: ‘Quick Wins’ (Cont.) Disaster early warning through mobile networkDisaster early warning through mobile network Crime tracking by police through SMSCrime tracking by police through SMS 12 of 24
  • 13. ICT in Business  500 software and ITES companies employing 25,000 people  100 companies exporting $35.36 M ( 2009-10) to 30 countries  IT/ITES sub-sectors identified as growth areas  Hi-Tech Park and ICT Incubator  Controller of the Certifying Authority (CCA)  e-Payment gateway in Banking sector 13 of 24
  • 14. Current and Future Projects  Planned activities of extending infrastructure  Bangla Gov Net (With Korean Government Support)  (Extending Govt network upto District)  Infrastructure development in Union Parishad  Content and Application development  South Asian Sub-regional Economic Co-operation(SASEC) information highway Project ( Financed by ADB) 14 of 24
  • 15. Current and Future Projects (Cont.)  Establishing a National Data Centre  Established 157 Community-e-Centers (2009-10)  To be established total 751 Union Information Centers (Union Parishad having no electricity) within fiscal year 2010-2011 using solar system  Established total 1610 computer labs at educational institution  Providing ICT training program for teachers and students in district level 15 of 24
  • 16. SWOT Analysis: Strength  Mostly plain land and well connected geographical areas  61.3% literacy in national language  98% geographical area under Mobile and Internet coverage  3 out of 1 citizen have mobile in hand  Strong Political Commitment 16 of 24
  • 17. SWOT Analysis: Weakness  Low penetration of Braodband and Internet  Cost of Internet is still out of reach of majority  Lack of local content and locally relevant content  Week ICT industry to support e-Government initiatives  Lack of eagerness to learn ICT  Budget Constraints  Electricity Crises  Weak form of Public Private Partnership ( PPP) 17 of 24
  • 18. SWOT Analysis: Opportunities  Politician and Policy makers opted for ICT as a tool for change  Scope of leapfrogging for a ‘late’ starter  Opportunity to become a hub of outsourcing destination  Large population of English literate youth could be tagged with call centre business  7 million Non Resident Bangladeshies could be explored to bridge the overseas opportunities 18 of 24
  • 19. SWOT Analysis: Threats  Delay in decision making process  Delay in the solving power crisis  Delaying in re-alignment of National Curriculum for a knowledge based society 19 of 24
  • 20. Strategic Plan for e-Governance 1. Infrastructure development 2. Legal and policy changes 3. Computerization 4. Human resource development 5.Contents and application development 6. e-Services for citizens 7. Research and development for further improvement 20 of 24
  • 21. ThankYou 21 of 24 Please Visit Website : www.mosict.gov.bd - Ministry of Science and Information & Communication Technology www.bcc.net.bd - Bangladesh Computer Council