1. Lori Miller
Loribrookemiller@gmail.com
Qualifications
• Experienced Project Manager/Coordinator that has successfully completed over 20 projects of different sizes and scope.
• Experienced Epic Activation Support (ATE)- Cadence, Prelude, ASAP and ClinDoc
• Experienced Cerner Activation Support- CPOE, PowerChart, PowerNote, PathNet, SurgiNet, FirstNet and Ambulatory
• Experienced HR Professional that has managed various programs with over 400 employees.
• Recognized for maintaining high levels of operational excellence and providing focused project delivery and resource
utilization based on recognized best-practice processes and excellent negotiation and communication skills.
• Responsibilities include project/contract and resource coordination, change management, process reengineering and process
improvement.
• Proven ability to manage cross-functional teams and multiple projects in heavily matrixed environments interacting with all
levels of management.
• Over 5 years management experience.
Work Experience
TEKsystems, Boston, MA June 2016– Present
Epic Super User Manager/Project Manager
North Shore Medical Center, Partners Healthcare
• Through collaboration with Project Delivery leadership, assisted in a successful Epic “Go-Live” delivery model for large
(500+) EMR activation in Northern Massachusetts.
• Planned and set-up Control Centers and Command Centers.
• Assisted in building, staffing and maintaining schedules for all staff and contractors at all sites in Healthstream, RSVP book
and ShiftHound logistical management tool.
• Managed staff and contractors check-in/check-out process.
• Scheduled and led meetings with executive leadership to provide project oversight and direction.
• Created and led orientation sessions for 700+ internal and external ATE support resources.
• Assessed Control Center/Command Center needs and fulfilled them accordingly before, during and after projects.
• Worked with other contracted support staff and project leadership to ensure staffing levels were where they needed to be.
• Conducted rounds at each hospital to ensure staff satisfaction of support.
• Maintained SharePoint site with relevant reports and documentation.
Consulting Companies March 2010 – June 2016
Epic & Cerner Project Implementation Lead
• Through collaboration with Project Delivery and Recruiting leadership, developed a successful “Go-Live” delivery model for
large (300+) EMR activations and Go-Lives throughout the U.S.
• Full life cycle recruiting and onboarding for all contractors on projects.
• HR responsibilities that included compensation, conflict resolutions, counseling, training and time off scheduling/tracking.
• Handled the scope, schedule and overall quality of delivery for projects.
• Oversaw and managed contractors at the client site to include onboarding and offboarding.
• Assisted with logistics for training end users.
• Coordinated supplies and food needed for end users during their training.
• Conducted contract negotiations for space and systems needed for the projects.
• Traveled 100% of the time.
• Clients included:
o Wheaton Franciscan Health- Epic Inpatient – 1/16-2/16 (Resource Coordinator)
o Newton Wellesley Hospital, Partners Healthcare- Epic Inpatient/Ambulatory- 3/16-4/16 (Lead Resource Manager)
o Cleveland Clinic- Epic Inpatient/Ambulatory- 2/16-3/16 ( Resource Manager)
o Kaiser Permanente- PathNet Implementation- 12/15
o MD Anderson- PathNet Implementation- 11/15
o Jefferson County HR/Payroll and Financial Implementation ( Junior Project Manager) 3/15-6/15
o Memorial Hospital and Clinics- Cerner Inpatient and Ambulatory 6/14-2/15 (Classroom Physician Trainer)
o Albert Einstein Clinics- Cerner phase XII & XIII 3/14-4/14 (Team Lead)

2. o UNC (Chapel Hill, NC)- Epic 11/2013
o Albert Einstein Clinics- Cerner Ambulatory (Team Lead)
o Baptist Princeton- Epic (Project Manager and Lead)
o Rogue Valley Medical Center- Epic
o Reading Hospital- Epic (Team Lead)
o University Illinois Chicago Hospital- Cerner
o Albert Einstein Hospital Montgomery- Cerner (Resource Manager)
o Albert Einstein Clinics- Cerner Ambulatory
o Jacksonville Baptist Hospital- Cerner (Lead Resource Manager)
o Howard Regional Health System- Cerner
o Desert Springs Hospital- Cerner (Team Lead)
o Lafayette General Hospital- (Team Lead)( Classroom Physician Trainer)
o Carolinas Medical Center- Cerner
o Delta Regional Medical Center- Cerner (Team Lead) (Classroom Physician Trainer)
o Shady Grove Adventist Hospital- Cerner
o Fremont Area Medical Center- Cerner (Team Lead)
o Albert Einstein Hospital(Main Campus)- Cerner
o Baylor University Medical Center- Eclypsis
St Vincent’s East Emergency Department, Birmingham, AL July 2010 – June 2011
Unit Coordinator/Secretary & Patient Care Technician
Skills
• Proficient with Word, Excel, PowerPoint, Outlook, Project, Visio, PeopleSoft, Shifthound and Shiftboard.
• Excellent leadership and communication skills to interface with all levels of personnel in a multi-cultural team-orientated
environment.
• Detailed to develop and maintain operating budgets as well as prepare high-level technical reports.
• Professional and diplomatic for dealing with customers, both internal and external.
Education
Jefferson State Community College, Associates of Art
References available upon request