Angela Gary is a nurse executive with over 10 years of experience in operations management and leadership focusing on process improvement, patient flow, efficiency, and satisfaction. She currently serves as the Executive Director of Emergency Management Services for Chesapeake Regional Healthcare, where she oversees emergency services, surgery centers, sleep centers, and medical offices totaling over 2,500 employees. She has consistently met or exceeded performance goals, ensuring operational efficiency that positively impacts financial performance. Gary holds dual master's degrees in nursing and health administration from the University of Phoenix and is board certified as a nurse executive.
1. Angela Gary, MSN, MHA, BSN, RN, NE-BC
449 Green Meadow Drive ~ Chesapeake, Virginia ~ 757-297-5796 ~ angiesrn@hotmail.com
Nurse Executive
Driving Excellence in Nursing and Clinical Operations, Clinical Process Improvement and Staff Performance
Performance-driven in nursing and clinical operations with exceptional record of success in
clinical/nursing operational efficiency, program and business development, performance excellence
and staff development.
More than 10 years of operations management and leadership experience with focus on process
improvement, patient flow, efficiency and patient satisfaction.
Known for dynamic leadership style and collaborative team approach with incredible ability to
impact positive change for the benefit of the organization and the employees served.
Consistently meets or exceeds performance goals and ensures operations efficiency positively
impacted the financial performance of the organization.
Professional Experience
Executive Director Emergency Management Services – Chesapeake Regional Healthcare –
Chesapeake, Virginia – May 2013 – Present
o Executive Director Emergency Management Services
Executive Team Request – Program Development - Accreditation
Business Continuity
Fellowship through American College of Healthcare Executives in Progress
Capital/Operational Budget
Executive Team Mentorship
System Wide Responsibility (>2500 Employees)
Main Hospital
Surgery Centers (2)
Sleep Centers (2)
Medical Offices (5)
o Clinical Administrative Director Nursing Services
900+ FTEs
Operational Responsibilities: Emergency Room, Intensive Care Unit, Progressive
Care Unit, Observation, Medical/Surgical, Telemetry, Rapid Response Team, Stroke
Team, Nursing Supervisor Team, Nurse Residency Program
Nursing Strategic Plan/Policy/Procedure
Operational/Capital Budget/Contract Management
o Administrative Director Emergency Services
160+ FTE’s
50 Bed ER, 12 Bed Observation, ER Registration
80,000+ Visits Per Year
Strategic Planning/Policy/Procedure
Operational/Capital Budget/Contract Management
2. 2
Angela Gary, MSN, MHA, RN, NE-BC, Nurse Executive
Director Emergency and Critical Care Services – Albemarle Health – Elizabeth City, North Carolina –
February 2004 – May 2013
o Nurse Director (2008-2013)
550+ FTE’s
Operational Responsibilities: Emergency Department, Intensive Care Unit, Step
Down Unit, Telemetry, Emergency Department Registration, Lifeline Program
Nursing Strategic Plan
Operational Capital Budget
Contract Management
o Nurse Manager (2007 -2008)
95 FTE’s
32 Bed Emergency Department
48,000 Visits Per Year
Operational Responsibilities: Emergency Department, Lifeline Program
Construction Oversight of New Emergency Department with Nurse Director
Medhost Administrator
o Permanent Charge Nurse (2004-2006)
Additional Work History
PRN Charge RN – Chesapeake Regional Healthcare – Chesapeake, Virginia – May 2006 – May 2007
Seasonal RN – Outer Banks Hospital – Nags Head, North Carolina – May 2006 – September 2006
PRN RN – Eastern Carolina Cardiovascular – Elizabeth City, North Carolina - March 2005 – March
2006
PRN RN – Sentara Leigh Hospital – Norfolk, Virginia – January 2003 – January 2004
RN – Pediatrics – Children’s Hospital of the Kings Daughters – Norfolk, Virginia – December 1999 –
January 2003
Education/Certification
Dual Master of Science in Nursing/Health Administration – 2011
o University of Phoenix
Bachelor of Science in Nursing – 2009
o University of Phoenix
Associate in Applied Science – 2000
o College of the Albemarle
Nurse Executive Board Certification (NE-BC) – 2016
Certified Emergency Nurse (CEN) – 2010
Licensed MixxedFit® Instructor (Fitness Instructor) – 2016
o Chesapeake Classes – Chesapeake Regional Lifestyle Wellness Center
3. 3
Angela Gary, MSN, MHA, RN, NE-BC, Nurse Executive
Awards
2016 Nurse of the Year Nominee – March of Dimes
2016 Governor’s Award Nominee – Tidewater EMS (TEMS)
2016 Tidewater EMS (TEMS) Regional Award - Nurse Contribution to Emergency Preparedness
2016 Glowing Lamp Award for Nurse Leadership Contributions – Chi Eta Phi Sorority, Inc.
2016 Health Care Hero Award Recipient – Inside Business
2016 – LEAD Hampton Roads Graduate – Date of Graduation – June 5, 2016
2015 – Nurse of the Year Nominee & Finalist – March of Dimes
2006 – Hero of the Year Recipient – Cosmopolitan Club
Publications/Course Development/Content Expertise
Leadership Development Series – Author – Angela Gary
o Session 1 – Exploring Exceptional Leadership – 60 Minutes
o Session 2 – Generational Diversity in the Workplace– 60 Minutes
o Session 3 – Effective Communication in the Workplace– 60 Minutes
o Session 4 – How to Manage Difficult Employees– 60 Minutes
Patient Flow – Author – Angela Gary
o Featured Speaker at 15
th
Annual World Congress Emergency Department Patient Flow Summit
o Improve Patient Experience with ED Patient Flow Optimization
o Case Study Presentation
o Workflow Options
o Barriers
o Successes
Community Affiliations
Local Emergency Planning Committee (LEPC) – City of Chesapeake- Active/Appointed
Member
Eastern Virginia Healthcare Coalition (EVHC) – Active Member
Chesapeake Bioterrorism and Pandemic Planning Committee – Active Member
Every 15 Minutes – Community Program to Benefit High School Students – Active
Member/Participant
Hampton Roads MixxedFit® Community Program – Community Service to Benefit Various
Causes
Mentorship
o Walden University Doctorate of Nursing Practice Student - >900 Hours
o Chamberlain University Master of Science in Nursing Student - >850 Hours
Professional Organizations
American College of Healthcare Executives
American Organization of Nurse Executives
Emergency Nurses Association
American Nurses Association
4. 4
Angela Gary, MSN, MHA, RN, NE-BC, Nurse Executive
Achievements
Highlighted Achievements
o July 2016 – Evacuation Plan Annex Developed and Implemented with Inter-Agency Collaboration
o April 2016 ~ Obtained Nurse Executive Board Certification (NE-BC)
o March 2016 ~ Healthcare Facilities Accreditation Program (HFAP) Surveyed Resulted in 100% Compliance in all
16 Standards under New Chapter 9 Emergency Management
o March 2016 – Successful Project Implementation of EverBridge Mass Communication System
o March 2016 – Completion of Operational and Capital Budget for FY 17
o February 2016 – Clinical Lead and Successful Implementation of EPIC EMR with MyCHart Implementation
o January 2016 – Successful Implementation of Emergency Management and Policy Procedures
o December 2015 – Clinical/Operation Lead for Kronos Update/Implementation
o November 2015 – Project Manager for Cost Reduction Strategies with Cost Savings at >$3.5 Million to date
o October 2015 – Successful Team Charter Implementation for Emergency Management Committee that
Included Multi-Disciplinary Team including executive Sponsorship, Physician Champions, Clinical and Non-
Clinical Stakeholders and Community Agencies (Chesapeake Fire, Emergency Management, Police and Health
Department)
o 2015 – All 23 Cost Centers Maintained Optimum Operational Performance
o 2015 – Crisis Intervention Assessment Center Constructed and Operational
o 2015 – Telepsychiatry Services Implementation for Emergency Services and Inpatient Services
Reduction in Emergency Department Length of Stay by 35%
o 2015 – Surge Capacity Plan Implementation
o 2015 – Successful Implementation of iRounds Emergency Department and Inpatient Units
Improved Nurse Manager Presence on Units
Improved Inpatient Satisfaction Scores
Improved Emergency Department Patient Satisfaction Scores
o 2015 Left Without Being Seen Rate <1%
o 2015 – Implemented Inpatient Falls Team Committee in Partnership with Quality and Patient Safety
o 2013, 2014 – inQuicker On Line Emergency Department “Check-In” Implementation
Improved Patient Perception of Wait for Non-Urgent Visits
Implemented Public Display of ER Wait Times on Hospital Billboards and Website
o 2013, 2014 – Emergency Department Length of Stay Reduction by 25%
o 2013, 2014 – “Pull Till You’re Full Implementation”
Reduction of Wait Times to < 10 Minutes
o 2013, 2014 Left Without Being Seen Rate <0.2%
o 2013 – Established Multidisciplinary Monthly ER Administrative Quality Meeting with ER Registration, Lab,
Radiology, Executive Team, ED Physician and ER Leadership Presence
o 2013 – Albemarle Health designated as Top 49 Hospital in Nation with Shortest Wait Times – Albemarle Health
Wait Time: 4 Minutes ~ Becker Hospital Review http://www.beckershospitalreview.com/lists/49-hospitals-with-
shortest-2006-Her757ed-wait-times.html
o 2012 – Boot Camp Leadership Series Development and Implementation for Managers
o 2012– Telepsychiatry Services Implementation Resulting in 40% Reduction in Length of Stay for Behavioral
Health Patients
o 2012 – Left Without Being Seem Reduction from 3% to 1%
o 2012 – Reduction in Median Length of Stay in Emergency Department from 225 Minutes to 98 Minutes
o 2011 – Successful Implementation of Point of Care Testing – iStat®
o 2011 – Electronic SBAR Implementation
o 2008 – Successful Oversight of Emergency Department Construction with Assistance from Nursing Director