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All you need to know about…
CORPORATE SOCIAL
RESPONSIBILITY (CSR)
London HR and Training
2016
Introduction
Page 2
Intro - London HR and Training
• London HR and Training is a specialist human
resources and training consultancy headed by Timothy
Holden
• 10 years in banking
• 20 years in training and human resources
• Business owner since 2007
• The core services provided by London HR and Training
are:
- Reducing costs and saving time through bespoke HR
initiatives and projects
- Training course design and delivery
- Services for job seekers
Page 3
Contents
5-6 Definitions
7-8 Stages of CSR
9-10 Types of CSR initiative
11-12 Dimensions of CSR
13-14 Theatres of CSR
15-16 Forms of CSR behaviour
17-18 Supporting causes is good for business
19-20 Developing a unified practice platform
21-22 CSR and the impact of certain variables
23-24 Nine kinds of opportunities
25-26 Creating shared value
27-28 An initial assessment for mining companies
29-30 The arts and CSR
31-32 CSR as a poverty reduction strategy
33-35 Mitigating employees’ adverse behaviour around CSR
36-37 Challenges facing CSR in Egypt
38-40 Reactions of organisations to sustainability
41-42 Sustainability and brand strategies
43-44 Corporate responsibility
45-46 Factors shaping CSR’s future
47-48 Exercise
49-50 To sum up…
Definitions
Page 5
Definitions
• Corporate social responsibility
• Corporate responsibility
Page 6
Stages of CSR
Stages of CSR
• 1950s-1960s
• 1960s-1970s
• 1980s-1990s
• 1990s-2000s
Page 8
Types of CSR initiative
Types of CSR initiative
• Environment-related CSR
• Workplace-related CSR
• Community-related CSR
• Marketplace-related CSR
Page 10
Dimensions of CSR
Dimensions of CSR
• Green
• HR
• Customer and supplier
Page 12
Theatres of CSR
Theatres of CSR
• Focusing on philanthropy
• Improving operational effectiveness
• Transforming the business model
Page 14
Forms of CSR behaviour
Forms of CSR behaviour
• Philanthropic contributions
• Employee benefits
• Environment management
• Political activity
• Product or service related
characteristics, innovations or
processes
Page 16
Supporting causes is good
for business
Supporting causes is good for
business
• It attracts top talent
• It attracts customers
• It boosts the “brand”
• It elevates the culture
• It’s the right thing to do
• Opportunities for giving back
• How to choose the right charity
cause
Page 18
Developing a unified
practice platform
Developing a unified practice
platform
• Pruning and aligning programmes
within theatres
• Putting together metrics
• Co-ordinating programmes across
theatres
• Developing an interdisciplinary CSR
strategy
Page 20
CSR and the impact of
certain variables
CSR and the impact of certain
variables
• Size
• Holding
• Market uncertainty
• Market conditions
• Export
• R&D
• Advertising intensity
• Business sector
Page 22
Nine kinds of opportunities
Nine kinds of opportunities
Page 24
New product
development
New business
model
development
New market
creation
Product
redesign
New channel
creation
Greenfield
market
expansion
Targeted
marketing
Distribution
extension
Conquest of
competitors’
market
Creating shared value
Creating shared value
• Definition
• Differences between CSR and CSV
Page 26
An initial assessment for
mining companies
An initial assessment for mining
companies
• Socio-economic setting
• Legal and regulatory obligations
• Organisation reputation and
objectives
• Footprints and social impact
• Geography and societies
• Land access
• Site visits
Page 28
The arts and CSR
The arts and CSR
• Drivers of CSR in the arts
• Reasons businesses partner with the
arts
• Tips when seeking CSR for an arts
organisation
Page 30
CSR as a poverty reduction
strategy
CSR as a poverty reduction
strategy
• Workplace
• Communities
• Marketplace
• Society
Page 32
Mitigating employees’
adverse behaviour around
CSR
Mitigating employees’ adverse
behaviour around CSR 1 of 2
Levers to pull
• Alignment of incentives between
employees and the firms
• The attractiveness of outside jobs
• Information assymetry
Page 34
Mitigating employees’ adverse
behaviour around CSR 2 of 2
Mechanisms underlying the relationship
• Labour intensity
• Product market competition
• Stakeholder dissatisfaction
• Internal versus external stakeholders
Page 35
Challenges facing CSR in
Egypt
Challenges facing CSR in Egypt
• CSR as a PR and marketing tool
• Lack of a CSR partnership tool
• Lack of a CSR vision
• CSR focuses on humanitarian CSR
projects
Page 37
Reactions of organisations to
sustainability
Reactions of organisations to
sustainability 1 of 2
Page 39
Dreamers Winners
Losers Defenders
Reactions of organisations to
sustainability 2 of 2
• Areas of challenge
• Elevate leadership
• Systematise methods and models
• Align strategy and deployment
• Integrate management
• Systematise reporting and
communication
Page 40
Sustainability and brand
strategies
Sustainability and brand
strategies
• Vision
• Endorsement
• Strategy
• Accountability
• Measurement
Page 42
Corporate responsibility
(CR)
Corporate responsibility (CR)
• Areas of CR
• Embedding CR in practice
• The role of HR
• Areas to consider when introducing a
CR strategy
Page 44
Factors shaping CSR’s future
Factors shaping CSR’s future
• Firm size
• Politico-governmental system
• Economic development stage
• Geopolitical events and transitions
• Diverse societal value systems
• Environmental and natural forces
Page 46
Exercise
Exercise
Page 48
To sum up…
To sum up…
• Conclusion
• Summary
• Videos
• Useful links
Page 50

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Everything You Need to Know About Corporate Social Responsibility (CSR

  • 1. All you need to know about… CORPORATE SOCIAL RESPONSIBILITY (CSR) London HR and Training 2016
  • 3. Intro - London HR and Training • London HR and Training is a specialist human resources and training consultancy headed by Timothy Holden • 10 years in banking • 20 years in training and human resources • Business owner since 2007 • The core services provided by London HR and Training are: - Reducing costs and saving time through bespoke HR initiatives and projects - Training course design and delivery - Services for job seekers Page 3
  • 4. Contents 5-6 Definitions 7-8 Stages of CSR 9-10 Types of CSR initiative 11-12 Dimensions of CSR 13-14 Theatres of CSR 15-16 Forms of CSR behaviour 17-18 Supporting causes is good for business 19-20 Developing a unified practice platform 21-22 CSR and the impact of certain variables 23-24 Nine kinds of opportunities 25-26 Creating shared value 27-28 An initial assessment for mining companies 29-30 The arts and CSR 31-32 CSR as a poverty reduction strategy 33-35 Mitigating employees’ adverse behaviour around CSR 36-37 Challenges facing CSR in Egypt 38-40 Reactions of organisations to sustainability 41-42 Sustainability and brand strategies 43-44 Corporate responsibility 45-46 Factors shaping CSR’s future 47-48 Exercise 49-50 To sum up…
  • 6. Definitions • Corporate social responsibility • Corporate responsibility Page 6
  • 8. Stages of CSR • 1950s-1960s • 1960s-1970s • 1980s-1990s • 1990s-2000s Page 8
  • 9. Types of CSR initiative
  • 10. Types of CSR initiative • Environment-related CSR • Workplace-related CSR • Community-related CSR • Marketplace-related CSR Page 10
  • 12. Dimensions of CSR • Green • HR • Customer and supplier Page 12
  • 14. Theatres of CSR • Focusing on philanthropy • Improving operational effectiveness • Transforming the business model Page 14
  • 15. Forms of CSR behaviour
  • 16. Forms of CSR behaviour • Philanthropic contributions • Employee benefits • Environment management • Political activity • Product or service related characteristics, innovations or processes Page 16
  • 17. Supporting causes is good for business
  • 18. Supporting causes is good for business • It attracts top talent • It attracts customers • It boosts the “brand” • It elevates the culture • It’s the right thing to do • Opportunities for giving back • How to choose the right charity cause Page 18
  • 20. Developing a unified practice platform • Pruning and aligning programmes within theatres • Putting together metrics • Co-ordinating programmes across theatres • Developing an interdisciplinary CSR strategy Page 20
  • 21. CSR and the impact of certain variables
  • 22. CSR and the impact of certain variables • Size • Holding • Market uncertainty • Market conditions • Export • R&D • Advertising intensity • Business sector Page 22
  • 23. Nine kinds of opportunities
  • 24. Nine kinds of opportunities Page 24 New product development New business model development New market creation Product redesign New channel creation Greenfield market expansion Targeted marketing Distribution extension Conquest of competitors’ market
  • 26. Creating shared value • Definition • Differences between CSR and CSV Page 26
  • 27. An initial assessment for mining companies
  • 28. An initial assessment for mining companies • Socio-economic setting • Legal and regulatory obligations • Organisation reputation and objectives • Footprints and social impact • Geography and societies • Land access • Site visits Page 28
  • 30. The arts and CSR • Drivers of CSR in the arts • Reasons businesses partner with the arts • Tips when seeking CSR for an arts organisation Page 30
  • 31. CSR as a poverty reduction strategy
  • 32. CSR as a poverty reduction strategy • Workplace • Communities • Marketplace • Society Page 32
  • 34. Mitigating employees’ adverse behaviour around CSR 1 of 2 Levers to pull • Alignment of incentives between employees and the firms • The attractiveness of outside jobs • Information assymetry Page 34
  • 35. Mitigating employees’ adverse behaviour around CSR 2 of 2 Mechanisms underlying the relationship • Labour intensity • Product market competition • Stakeholder dissatisfaction • Internal versus external stakeholders Page 35
  • 37. Challenges facing CSR in Egypt • CSR as a PR and marketing tool • Lack of a CSR partnership tool • Lack of a CSR vision • CSR focuses on humanitarian CSR projects Page 37
  • 38. Reactions of organisations to sustainability
  • 39. Reactions of organisations to sustainability 1 of 2 Page 39 Dreamers Winners Losers Defenders
  • 40. Reactions of organisations to sustainability 2 of 2 • Areas of challenge • Elevate leadership • Systematise methods and models • Align strategy and deployment • Integrate management • Systematise reporting and communication Page 40
  • 42. Sustainability and brand strategies • Vision • Endorsement • Strategy • Accountability • Measurement Page 42
  • 44. Corporate responsibility (CR) • Areas of CR • Embedding CR in practice • The role of HR • Areas to consider when introducing a CR strategy Page 44
  • 46. Factors shaping CSR’s future • Firm size • Politico-governmental system • Economic development stage • Geopolitical events and transitions • Diverse societal value systems • Environmental and natural forces Page 46
  • 50. To sum up… • Conclusion • Summary • Videos • Useful links Page 50