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Candidate attraction 
by Toronto Training and HR 
December 2014 
1
CONTENTS 
3-4 Introduction 
5-7 Improving the attractiveness of an employer 
8-9 Posting vacancies online 
10-11 Native apps 
12-13 Mobile web 
14-15 Attraction in high-tech industries 
16-17 Attraction in banking and financial services 
18-19 If you were designing the best organization in the world to work for… 
20-21 The dream employer 
22-23 Where traditional job descriptions fall down 
24-27 Learning from Prince George… 
28-29 Successful initiatives used in Sweden 
30-31 The basic marketing cycle from the perspective of attraction 
32-33 Where do organizations struggle with attraction? 
34-35 Changing management approaches linked to attraction 
36-37 Branding and attraction 
38-39 Corporate social responsibility and attraction 
40-41 Organizational characteristics and attraction 
42-43 Reward and attraction 
44-46 What are the best employers doing to attract fortysomethings? 
47-49 What young people expect in 2015 
50-51 Conclusion, summary and questions 
2
Introduction 
3
Introduction to Toronto Training 
and HR 
Toronto Training and HR is a specialist training and 
human resources consultancy headed by Timothy Holden 
10 years in banking 
15 years in training and human resources 
Freelance practitioner since 2006 
The core services provided by Toronto Training and HR 
are: 
Training event design 
Training event delivery 
HR support with an emphasis on reducing 
costs, saving time plus improving employee 
engagement and morale 
Services for job seekers 
4
Improving the 
attractiveness of an 
employer 
5
• Review job 
descriptions and 
selection criteria 
• Review and 
amend the hiring 
processes and 
systems 
• Remove any bias 
from selection 
• Innovate the 
recruitment reach 
6 
Improving the 
attractiveness 
of an employer 
1 of 2
• Advertise 
effectively 
• Communicate 
hiring policies and 
procedures 
• Analyze the 
selection process 
and the selection 
team 
• Hire internally 
where possible 
• Measure 
attractiveness 7 
Improving the 
attractiveness 
of an employer 
2 of 2
Posting vacancies online 
8
Where to post? 
• Questions to ask 
9 
Posting 
vacancies online
Native apps 
10
• Definition 
• Advantages 
• Disadvantages 
11 
Native apps
Mobile web 
12
• Definition 
• Advantages 
• Disadvantages 
• Why go mobile web? 
13 
Mobile web
Attraction in high-tech 
industries 
14
What attracts people to 
join? 
• The job itself 
• Opportunities for 
growth and 
development 
• Reward and 
recognition 
• The values and 
reputation of the 
organization 
• Colleagues 
15 
Attraction in 
high-tech 
industries
Attraction in banking and 
financial services 
16
What attracts people to 
join? 
• The job itself 
• Opportunities for 
growth and 
development 
• Reward and 
recognition 
• The values and 
reputation of the 
organization 
• Colleagues 
17 
Attraction in 
banking and 
financial services
If you were designing the 
best organization in the 
world to work for… 
18
• You can be yourself 
• You’re told what’s really 
going on 
• Your strengths are 
magnified 
• The organization stands 
for something meaningful 
• Your daily work is 
rewarding 
• Stupid rules don’t exist 
19 
If you were 
designing the 
best 
organization in 
the world to 
work for…
The dream employer 
20
How close is your 
organization to the ideal? 
• Let me by myself 
• Tell me what’s really going 
on 
• Discover and magnify my 
strengths 
• Make me proud I work 
here 
• Make my work meaningful 
• Don’t hinder me with 
stupid rules 
21 
The dream 
employer
Where traditional job 
descriptions fall down 
22
• Describe the 
minimum 
qualifications 
required 
• Fails to focus on 
what defines 
success in the role 
23 
Where 
traditional job 
descriptions fall 
down
Learning from Prince 
George… 
24
Challenges to overcome 
• Lack of knowledge 
• Perceptions 
• Reward 
25 
Learning 
from Prince 
George… 
1 of 3
• Focus on major urban 
centres and pursue 
immigrant talent 
• Turn your employees into 
recruiters 
• Help the spouses of your 
candidates get hired 
• Use career fairs to your 
advantage 
• Offer and advertise 
work-life balance 
26 
Learning 
from Prince 
George… 
2 of 3
• Sell affordable housing (if 
appropriate) 
• Get to the campuses 
• Take advantage of online 
media 
• Inform candidates about 
the location 
• Utilize resources available 
federally, provincially and 
from the municipality 
27 
Learning 
from Prince 
George… 
3 of 3
Successful initiatives used 
in Sweden 
28
• Jonkoping 
• Nykoping 
• Sundsvall 
• Nassjo 
29 
Successful 
initiatives 
used in 
Sweden
The basic marketing cycle 
from the perspective of 
attraction 
30
• Market research 
• Product plan 
• Sales communication 
• Sales implementation 
31 
The basic 
marketing 
cycle from 
the 
perspective 
of attraction
Where do organizations 
struggle with attraction? 
32
• Differentiation 
• Employer branding 
• Funding and co-operation 
• Measures 
33 
Where do 
organizations 
struggle with 
attraction?
Changing management 
approaches linked to 
attraction 
34
• Dramatic changes 
• Web-based collaboration 
tools and networks 
• New expectations of 
young people 
35 
Changing 
management 
approaches 
linked to 
attraction
Branding and attraction 
36
• Employer branding 
• Place branding 
37 
Branding and 
attraction
Corporate social 
responsibility and 
attraction 
38
Signalling theory 
• Organizational prestige 
• Perceived value fit 
• Expected treatment 
39 
Corporate 
social 
responsibility 
and 
attraction
Organizational 
characteristics and 
attraction 
40
• Organizational size 
• Level of 
internationalization 
• Pay mix 
• Level of centralization 
41 
Organizational 
characteristics 
and attraction
Reward and attraction 
42
• Goal 
• Symbol 
• General reinforcement 
43 
Reward and 
attraction
What are the best 
employers doing to attract 
fortysomethings? 
44
• Agriculture Financial 
Services Corporation 
(AFSC) 
• Bank of Montreal 
(BMO) 
• Bombardier 
• Business Development 
Bank of Canada 
• Cameco Corporation 
• Canadian Security 
Intelligence Service 
45 
What are the best 
employers doing 
to attract 
fortysomethings? 
1 of 2
• Dalhousie University 
• EllisDon Corporation 
• Enbridge Inc. 
• HP Advanced Solutions 
Inc. 
• Manitoba Hydro 
• SaskTel 
• Union Gas Ltd. 
• University of Toronto 
46 
What are the best 
employers doing 
to attract 
fortysomethings? 
2 of 2
What young people expect 
in 2015 
47
• All ideas compete on an 
equal footing 
• Contribution counts for 
more than credentials 
• Hierarchies are built 
bottom-up 
• Leaders serve rather than 
preside 
• Tasks are chosen, not 
assigned 
• Groups are self-defining 
and self-organizing 
48 
What young 
people 
expect in 
2015 1 of 2
• Resources get attracted, 
not allocated 
• Power comes from 
sharing, not hoarding 
• Mediocrity gets exposed 
• Dissidents can join forces 
• Users can veto most 
policy decisions 
• Intrinsic rewards matter 
most 
49 
What young 
people 
expect in 
2015 2 of 2
Conclusion, summary and 
questions 
50
Conclusion, summary and 
questions 
Conclusion 
Summary 
Videos 
Questions 
51

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Candidate attraction December 2014

  • 1. Candidate attraction by Toronto Training and HR December 2014 1
  • 2. CONTENTS 3-4 Introduction 5-7 Improving the attractiveness of an employer 8-9 Posting vacancies online 10-11 Native apps 12-13 Mobile web 14-15 Attraction in high-tech industries 16-17 Attraction in banking and financial services 18-19 If you were designing the best organization in the world to work for… 20-21 The dream employer 22-23 Where traditional job descriptions fall down 24-27 Learning from Prince George… 28-29 Successful initiatives used in Sweden 30-31 The basic marketing cycle from the perspective of attraction 32-33 Where do organizations struggle with attraction? 34-35 Changing management approaches linked to attraction 36-37 Branding and attraction 38-39 Corporate social responsibility and attraction 40-41 Organizational characteristics and attraction 42-43 Reward and attraction 44-46 What are the best employers doing to attract fortysomethings? 47-49 What young people expect in 2015 50-51 Conclusion, summary and questions 2
  • 4. Introduction to Toronto Training and HR Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking 15 years in training and human resources Freelance practitioner since 2006 The core services provided by Toronto Training and HR are: Training event design Training event delivery HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale Services for job seekers 4
  • 5. Improving the attractiveness of an employer 5
  • 6. • Review job descriptions and selection criteria • Review and amend the hiring processes and systems • Remove any bias from selection • Innovate the recruitment reach 6 Improving the attractiveness of an employer 1 of 2
  • 7. • Advertise effectively • Communicate hiring policies and procedures • Analyze the selection process and the selection team • Hire internally where possible • Measure attractiveness 7 Improving the attractiveness of an employer 2 of 2
  • 9. Where to post? • Questions to ask 9 Posting vacancies online
  • 11. • Definition • Advantages • Disadvantages 11 Native apps
  • 13. • Definition • Advantages • Disadvantages • Why go mobile web? 13 Mobile web
  • 14. Attraction in high-tech industries 14
  • 15. What attracts people to join? • The job itself • Opportunities for growth and development • Reward and recognition • The values and reputation of the organization • Colleagues 15 Attraction in high-tech industries
  • 16. Attraction in banking and financial services 16
  • 17. What attracts people to join? • The job itself • Opportunities for growth and development • Reward and recognition • The values and reputation of the organization • Colleagues 17 Attraction in banking and financial services
  • 18. If you were designing the best organization in the world to work for… 18
  • 19. • You can be yourself • You’re told what’s really going on • Your strengths are magnified • The organization stands for something meaningful • Your daily work is rewarding • Stupid rules don’t exist 19 If you were designing the best organization in the world to work for…
  • 21. How close is your organization to the ideal? • Let me by myself • Tell me what’s really going on • Discover and magnify my strengths • Make me proud I work here • Make my work meaningful • Don’t hinder me with stupid rules 21 The dream employer
  • 22. Where traditional job descriptions fall down 22
  • 23. • Describe the minimum qualifications required • Fails to focus on what defines success in the role 23 Where traditional job descriptions fall down
  • 24. Learning from Prince George… 24
  • 25. Challenges to overcome • Lack of knowledge • Perceptions • Reward 25 Learning from Prince George… 1 of 3
  • 26. • Focus on major urban centres and pursue immigrant talent • Turn your employees into recruiters • Help the spouses of your candidates get hired • Use career fairs to your advantage • Offer and advertise work-life balance 26 Learning from Prince George… 2 of 3
  • 27. • Sell affordable housing (if appropriate) • Get to the campuses • Take advantage of online media • Inform candidates about the location • Utilize resources available federally, provincially and from the municipality 27 Learning from Prince George… 3 of 3
  • 29. • Jonkoping • Nykoping • Sundsvall • Nassjo 29 Successful initiatives used in Sweden
  • 30. The basic marketing cycle from the perspective of attraction 30
  • 31. • Market research • Product plan • Sales communication • Sales implementation 31 The basic marketing cycle from the perspective of attraction
  • 32. Where do organizations struggle with attraction? 32
  • 33. • Differentiation • Employer branding • Funding and co-operation • Measures 33 Where do organizations struggle with attraction?
  • 34. Changing management approaches linked to attraction 34
  • 35. • Dramatic changes • Web-based collaboration tools and networks • New expectations of young people 35 Changing management approaches linked to attraction
  • 37. • Employer branding • Place branding 37 Branding and attraction
  • 38. Corporate social responsibility and attraction 38
  • 39. Signalling theory • Organizational prestige • Perceived value fit • Expected treatment 39 Corporate social responsibility and attraction
  • 41. • Organizational size • Level of internationalization • Pay mix • Level of centralization 41 Organizational characteristics and attraction
  • 43. • Goal • Symbol • General reinforcement 43 Reward and attraction
  • 44. What are the best employers doing to attract fortysomethings? 44
  • 45. • Agriculture Financial Services Corporation (AFSC) • Bank of Montreal (BMO) • Bombardier • Business Development Bank of Canada • Cameco Corporation • Canadian Security Intelligence Service 45 What are the best employers doing to attract fortysomethings? 1 of 2
  • 46. • Dalhousie University • EllisDon Corporation • Enbridge Inc. • HP Advanced Solutions Inc. • Manitoba Hydro • SaskTel • Union Gas Ltd. • University of Toronto 46 What are the best employers doing to attract fortysomethings? 2 of 2
  • 47. What young people expect in 2015 47
  • 48. • All ideas compete on an equal footing • Contribution counts for more than credentials • Hierarchies are built bottom-up • Leaders serve rather than preside • Tasks are chosen, not assigned • Groups are self-defining and self-organizing 48 What young people expect in 2015 1 of 2
  • 49. • Resources get attracted, not allocated • Power comes from sharing, not hoarding • Mediocrity gets exposed • Dissidents can join forces • Users can veto most policy decisions • Intrinsic rewards matter most 49 What young people expect in 2015 2 of 2
  • 50. Conclusion, summary and questions 50
  • 51. Conclusion, summary and questions Conclusion Summary Videos Questions 51