The document provides a summary of a lecture on CSCW in times of change and social media. The lecture discusses how CSCW and social media are transforming organizations into networked structures and how personalization of data is enabling personalized paths for consumers. It also explores applications of these changes in domains like science and health, and outlines future challenges in areas like open science, linked data, and mobile technologies.

1. CSCW in Times of change !
industrial Social Media
Change picture!
7!
Invited talk by Dr. Hendrik Drachsler
University Siegen, Germany, 29.08.2012
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2. Open University of the Netherlands
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3. Open University of the Netherlands
Some Facts:
• 20.000 Students
• 60 Mio. Eur Budget
• 15 Study Centers
CELSTEC
- 120 FTE
- 7 Mio. budget (R.Koper)
- 2 R&D Programs
a.) Technology-Enhanced
Learning (M.Specht)
b.) Learning and Cognition
(P. Kirschner)
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4. Whoami
• Assistant Professor at the
Technology-Enhanced
Learning Program
• Research topics:
Learning Networks,
Recommender Systems,
Personalization,
Learning Analytics,
Mobile devices
• Application domains:
Science 2.0
Health 2.0
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5. Overview
1. CSCW &
social media 2. Data &
Personalization
3. Applications-
domains
4. Future
Challenges
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6. Networked Organizations
by Zohar Manor-Abel http://flickr.com/photos/zoharma/97214235/sizes/l/

7. by Alex Guerten, 2008

8. G
L O C A L I S AT I O N
O
B
A
L
I
S
A
T by Alex Guerten, 2008
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O
N

9. G L O C A L I S AT I O N
by Alex Guerten, 2008

10. G L O C A L I S AT I O N
P
R
O
D
U
C
by Alex Guerten, 2008
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CONSUMERS
S

11. G L O C A L I S AT I O N
by Alex Guerten, 2008
PROSUMERS

12. The challenge in 2006
“The biggest challenge businesses face today is
unlearning what was successful in the industrial age
and learning how to prosper in the network era.”
Jay Cross, Informal Learning (2006)

13. TODAY - Network era?!

14. TODAY - Network era?!

15. TODAY - Network era?!

16. TODAY - Network era?!

17. TODAY - Network era?!

18. TODAY - Network era?!
$53 Million + $300 Million + $689 Million + $1200 Million
A total investment of
$2.242.000.000 Dollar
into CSCW enhanced Social Media
applications

19. Overview
1. CSCW &
social media 2. Data for
Personalization
3. Applications-
domains
4. Future
Challenges
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20. Personal Environments

21. Personal Environments

22. Personal Environments

23. Personal Environments

24. Emergence
Johnson, S. (2001). Emergence. New York Scribner.

25. Emergence
So, how do you deal with information overload?
Johnson, S. (2001). Emergence. New York Scribner.

26. Emergence
So, how do you deal with filter failure? overload?
So, how do you deal with information - Clay Shirky
Johnson, S. (2001). Emergence. New York Scribner.

27. Emergence
So, how do you deal with filter failure? - Clay Shirky
Johnson, S. (2001). Emergence. New York Scribner.

28. Recommender
Systems
People who bought the same
product also bought product
B or C …
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29. The Long Tail
Anderson, C. (2004). The Long Tail. Wired Magazine.
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30. The Long Tail
“We are leaving the age of information and
entering the age of recommendation”.
Anderson, C. (2004)
Anderson, C. (2004). The Long Tail. Wired Magazine.
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31. Emerging paths
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© peterme.com, flickr 2009

32. Emerging paths
Main
Road
15
© peterme.com, flickr 2009

33. Emerging paths
Personalised
paths
Main
Road
15
© peterme.com, flickr 2009

34. Manouselis, N., Drachsler, H., Vuorikari, R., Hummel, H. G. K., & Koper,
R. (2011). Recommender Systems in Technology Enhanced Learning. In
P. B. Kantor, F. Ricci, L. Rokach, & B. Shapira (Eds.), Recommender
Systems Handbook (pp. 387-415). Berlin: Springer.

35. Manouselis, N., Drachsler, H., Verbert, K., Duval, E. (2012).
Recommender Systems for Learning. Berlin: Springer.

36. Data-driven Research and Learning Analytics
EATEL-
Hendrik Drachsler (a), Katrien Verbert (b)
(a) CELSTEC, Open University of the Netherlands
(b) Dept. Computer Science, K.U.Leuven, Belgium
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37. dataTEL

38. dataTEL

39. dataTEL

40. dataTEL

41. dataTEL
Prosumer concept
-> Huge amount of information
-> Personalization
-> Lack of references datasets
-> New evaluation criteria

42. Overview
1. CSCW &
social media 2. Data for
Personalization
3. Applications-
domains
4. Future
Challenges
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43. Application domain:
Science 2.0

44. Science toolbox
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45. Open
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46. Open Access Open data
Open
Open Innovation Open Science
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47. Open = Increases the information overload
Are you sure that you never miss an relevant article?
Do you know who is citing and referring to your articles?
Are you sure to whom to collaborate with?
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48. New tools in the toolbox
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49. New tools in the toolbox
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50. New tools in the toolbox
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51. New output criteria
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52. New output criteria
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53. New output criteria
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54. New insights
Reinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TEL
proceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),
Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-
TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,
Berlin: Springer. 27

55. New insights
Reinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TEL
proceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),
Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-
TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,
Berlin: Springer. 27

56. New insights
Reinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TEL
proceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),
Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-
TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,
Berlin: Springer. 27

57. Personalization in Science
Recommends relevant articles / blog
post, facebook, google page etc.:
a.) A new method has been
published that fits to your research
b.) A new article appeared that
supports / contradicts your results
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58. Science 2.0 - PhD Projects
Distribute Information
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59. Science 2.0 - PhD Projects
Increase Awareness
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60. Science 2.0 - PhD Projects
Personalize Information
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61. Science 2.0 - PhD Projects
New Services
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62. Science 2.0 - EU Projects
LinkedUp
Web submissi
data on data(
Personal(
data
Stage(1J
Initialisation
Initialisation
36stages6of6the6LinkedUp competition6
LinkedUp Challenge6Environment
• Lowest(requirements(level(for(participation
• Inital(prototypes(and(mockups,(use(of(data( • LinkedUp Evaluation(Framework
Participation criteria
testbed(required • Methods and Test(Cases
Stage(2 • 10(to(20(projects(are(expected • LinkedUp Data(Testbed
• Competitor ranking list
• Medium(requirements(level(for(participation
• Working(prototypes,(minimum(amount of
data(sources,(clear(target(user(group
LinkedUp Support Actions
Stage(3 • 5(to(10(projects(are(expected( • Dissemination((events,( training)(
• Data(sharing(initiatives
• Deployment(in(realJworld( use(cases • Community(building(&(clustering
• Sustainable(technologies,(reaching out • Technology(transfer
to critical(amount(of(users,
Stage(4 • 3(to(5(projects(are(expected(
• Cashprice( awards(&(consulting
E
P S
T P F
Network(of(supporting(organisations( (
I
(see 3.2'Spreading'excellence,'exploiting'results,'disseminating'knowledge)'' S E
C B
C O
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63. Application domain:
Health 2.0

64. The project
Improving the continuity of patient care through identification and implementation
of novel patient handoff processes in Europe

65. The HANDOVER project
Shorter hospitalizations, more frequent patient transitions
à high demands on the quality of clinical handovers
• Missing information
• Incomplete information
• Delay
• Wrong address
• Wrong medication
• ...

66. The HANDOVER project
Shorter hospitalizations, more frequent patient transitions
à high demands on the quality of clinical handovers
• Missing information
• Incomplete information
• Delay
• Wrong address
• Wrong medication
• ...

67. Participatory Design
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69. Certified / Community content
Certified content Community Content
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70. The PATIENT project

71. Process mapping

72. Mobile Apps to improve handovers

73. Mobile Apps to improve handovers
! ! ! !

74. Mobile Apps to improve handovers

75. Mobile Apps to improve handovers

76. Overview
1. CSCW &
social media 2. Data for
Personalization
3. Applications-
domains
4. Future
Challenges
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77. Future Research Challenges
In General:
1. Personalization, Awareness, Reflection
2. Privacy and Legal Protection
3. Social Metadata Standard
4. New application-domains: Energy 2.0
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78. Future Research Challenges
For Science 2.0:
1. Open Science
2. Linked Data
3. Data Analytics / Visualizations
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79. Future Research Challenges
For Health 2.0:
1. Adoption of social technology for innovation
2. Mobile technology
3. Linked Data for health
4. Participative health
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80. Thank you for attending this lecture!
This silde is available at:
http://www.slideshare.com/Drachsler
Email: hendrik.drachsler@ou.nl
Skype: celstec-hendrik.drachsler
Blogging at: http://www.drachsler.de
Twittering at: http://twitter.com/HDrachsler
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