This document discusses integrating knowledge management and collaborative learning through technical communication processes. It presents a study that created a system called KOLUMBUS to combine the strengths of knowledge management systems and CSCL systems. KOLUMBUS allows users to collect and distribute content, work jointly on creating and editing texts, and provide feedback through annotations. It also enables groups to jointly author items. The study found that KOLUMBUS improved awareness of others' activities and knowledge, and coordinated contributions in a way that supported learning communities.

1. Integration Of Knowledge
Management And
Collaborative Learning By
Technical Supported
Communication Processes
By: Andrea Kienle, 2006

2. Scenario
• knowledge management systems are mainly used to
collect content from the employees, to structure and
distribute it to other employees who in turn may improve
their task performance with this knowledge.
• Have largely developed separately concurrent, with no or
little mutual exchange of experience.
• annotations are implemented in systems solely supporting
either discussions of existing content or the joint work while
creating and editing texts.

3. Problem
• Shortcomings In Current CSCL Systems:
1. Students do not have the option of combining the
collection or distribution of their own content with that of
finding A common result for their work
• They Lack Of Sufficient Communication Support.
• Existing Systems Only Support A Single Aspect Of Integrating
Communication And (Learning) Material,

4. Objectives
• seeks to combine the strengths of both lines of development
in order that both benefits from each others advantages
achieve advantages for each development (Cscl-systems,
Knowledge Management Systems, System Offering
Annotations)
• to create efficient communication support and tight
integration of content and communication as the basic
mechanism for a new type of integrated platform.

5. METHODOLOGY
• Qualitative study
• Create a system Known as KOLUMBUS

11. FINDING• Working with material
i. Instructor and student
ii. Individually created items can be made readable for others
iii. always edit the access rights of the material or annotations
• Communicative contributions
i. intensive communication and discussion.
ii. “an- notation” or “rating”, participants give feedback or
supplements on others’ materials or ask questions.
iii. contain an area for individuals to store biographical information.
• Negotiation
i. individual can be the author of an item, but also a group
ii. created a certain item, invites others to be her or his co-authors.

12. Problem Fields Detected:
• Awareness :
i. improvement of the awareness of others’ activities
ii. estimation of the recipients’ knowledge
iii. supply the user with a feeling of learning in a community,
• Coordination and Facilitation
i. needs explicit coordination and facilitation
ii. content-structure which supports the insertion of organizational and
content-related contributions
iii. The organizational and content-related contributions should be
distinguishable

13. T-THANK
Y-YOU
V- VERY
M-MUCH
TYVM…..