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CRUSHCRUSH
QUALITY PLAN
QUALITY CONTROL TEAMQUALITY CONTROL TEAM
FUNCTION / ROLE
 Developing a Plan of Quality management, appropriate to the project.
◦ Quality manual
 Commitment
 Analysis of baseline data
 Aim of the plan
 Writing team
 Documents
 Responsability of the different teams
◦ Procedures for quality management
 Organizational processes
 Implementation processes
 Support processes
◦ Quality records
◦ Working programme and its control and approval
◦ Operating diagram
◦ Conclusions
 Defining operating conditions and sending information and material among the different
woriking teams
 Revision, verification and validation plan.
QUALITY CONTROL TEAMQUALITY CONTROL TEAM
 Issues to be discussed at the meeting:
 Definition of a quality management system.
 Writing a quality plan for the project CRUSH
 Proposals to develop procedures
 Proposal to develop records:
◦ Calls
◦ Minutes
◦ Control sheets
◦ Compliance check/control tables
◦ Commitment sheets
◦ Satisfaction surveys
 Erasmus team’s operating diagram
 National team’s operating diagram
 Coordination among partners
QUALITY MANAGEMENT SYSTEMSQUALITY MANAGEMENT SYSTEMS
When we use methods to
monitor, improve and ensure the
quality that allow us to achive,
keep and improve it, we are
establishing a system of quality
control.
QUALITY MANAGEMENT SYSTEMSQUALITY MANAGEMENT SYSTEMS
• QUALITY CONTROL:
• Set of activities done to obtain some quality
requirements. It aims for fault detection.
• QUALITY IMPROVEMENT:
• Actions that lead to a beneficial change to achieve
quality; to that end the controls can be improved
and the standards can be raised.
• QUALITY ASSURANCE:
• Systematic and planned actions to ensure the necessary quality
requirements. It aims for preventing failure / faults.
CRUSH: QUALITY PLANCRUSH: QUALITY PLAN
◦ Quality manual
 Commitment
 Analysis of baseline data
 Aim of the plan
 Writing team
 Documents
 Responsability of the different partners
QUALITY MANUALQUALITY MANUAL
It aims to specify the characteristics of
our quality system. It will specify the
features of the management system and it
should include all the documented
procedures as well as all the required
records.
QUALITY MANUALQUALITY MANUAL
COMMITMENT: All the members of the
organization are committed to control,
ensure and improve the quality of the
project, following the procedures
adopted in the quality manual, using
records made for that purpose.
QUALITY MANUALQUALITY MANUAL
ANALYSIS OF BASELINE DATA:
They refer to the project approved by
the European agency. This will be the
starting document, where the starting
lines will allow us to develop this
document and will ensure the quality
requirements accepted in the project:
Conflict ResolUtion for better
ScHool management
QUALITY MANUALQUALITY MANUAL
AIM OF THE PLAN:
The team aims to increase the satisfaction of
the partners and the quality of the products
made through the effective implementation
of the system and the compliance of the
established requirements.
◦ Following good work methods, with proper
documents and adequate control.
◦ The products made would follow established
procedures and assured results that keep quality
standards previously accepted.
QUALITY MANUALQUALITY MANUAL
WRITING TEAM:
◦ SPAIN: IES AFONSO X O SABIO
 Pilar Varela Ledo
 Coordinadora: Ana Beatriz Cuíñas García
◦ ITALY: IIS STENDHAL
 ………………
 ………………
◦ LITHUANIA: KELMES JONO GRAICIUNO GIMNAZIJA
 ……………………..
 ……………………..
◦ PORTUGAL: Agrupamento de escolas professor PAULA NOGUEIRA
 ………………..
 ………………….
◦ TURKEY: DISK MESKELI VE TEKNIK ANADOLU LISESI
 ……………………..
 …………………………..
QUALITY MANUALQUALITY MANUAL
DOCUMENTS:
◦ Those that describe our quality management system.
◦ Procedures manual.
 Organizational processes
 Implementation processes
 Support processes
◦ List of records.
 Calls
 Minutes
 Control and/or follow-up sheets
 Compliance check / control tables
 Commitments sheets
 Satisfaction surveys
QUALITY MANUALQUALITY MANUAL
RESPONSABILITY OF THE DIFFERENT
PARTNERS:
◦ IES AFONSO X O SABIO is the project coordinator
partner in the section of quality control. They will
design proposals for the development of processes
and records and will have the custody of the
documents.
◦ The other partners will designate a coordinator who
will be in charge of participating in the approval of the
definitive documents as well as the
implementation/application of procedures using the
approved records.
PROCEDURESPROCEDURES

SCHOOL : IES AFONSO X O SABIO PROCEDURE
PROCESS: INPLEMENTATION (2)
SUBPROCESS: _________________________
PAGE. 1
• AIM:
• SCOPE OF APPLICATION:
• RESPONSIBLE PERSON/GROUP:
• MISSION:
•Development:
•According to the flowchart
SCHEDULE:
REVIEWED: APPROVED:
DATE: DATE:
PROCEDURESPROCEDURES

SCHOOL: IES AFONSO X O SABIO PROCEDURE
PROCESS: IMPLEMENTATION (2)
SUBPROCESS: _________________________
PAGE. 2
REVIEWED: APPROVED:
DATE: DATE:
PROCEDURESPROCEDURES

SCHOOL: IES AFONSO X O SABIO PROCEDURE
PROCESS: IMPLEMENTATION (2)
SUBPROCESS: _________________________
PAGE:3
REVIEWED: APROVED:
DATE: DATE:
RECORDSRECORDS
ANNEX IV FOLLOW –UP TASKS
ACADEMIC YEAR:../.. MEETNG Nº:… DATE:…/…
REVIEWED: APPROVED:
DATE: DATE:
SUBGROUP:
Task: …………… Completed
☐YES
☐NO
Compliance
☐YES
☐NO
Task: …………… Completed
☐YES
☐NO
Compliance
☐YES
☐NO
Task: …………… Completed
☐YES
☐NO
Compliance
☐YES
☐NO
COMPLIANCE: TASK COMPLETED AND APPROVED BY ≥80% ATTENDEES

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Crush.Quality plan workshop

  • 2. QUALITY CONTROL TEAMQUALITY CONTROL TEAM FUNCTION / ROLE  Developing a Plan of Quality management, appropriate to the project. ◦ Quality manual  Commitment  Analysis of baseline data  Aim of the plan  Writing team  Documents  Responsability of the different teams ◦ Procedures for quality management  Organizational processes  Implementation processes  Support processes ◦ Quality records ◦ Working programme and its control and approval ◦ Operating diagram ◦ Conclusions  Defining operating conditions and sending information and material among the different woriking teams  Revision, verification and validation plan.
  • 3. QUALITY CONTROL TEAMQUALITY CONTROL TEAM  Issues to be discussed at the meeting:  Definition of a quality management system.  Writing a quality plan for the project CRUSH  Proposals to develop procedures  Proposal to develop records: ◦ Calls ◦ Minutes ◦ Control sheets ◦ Compliance check/control tables ◦ Commitment sheets ◦ Satisfaction surveys  Erasmus team’s operating diagram  National team’s operating diagram  Coordination among partners
  • 4. QUALITY MANAGEMENT SYSTEMSQUALITY MANAGEMENT SYSTEMS When we use methods to monitor, improve and ensure the quality that allow us to achive, keep and improve it, we are establishing a system of quality control.
  • 5. QUALITY MANAGEMENT SYSTEMSQUALITY MANAGEMENT SYSTEMS • QUALITY CONTROL: • Set of activities done to obtain some quality requirements. It aims for fault detection. • QUALITY IMPROVEMENT: • Actions that lead to a beneficial change to achieve quality; to that end the controls can be improved and the standards can be raised. • QUALITY ASSURANCE: • Systematic and planned actions to ensure the necessary quality requirements. It aims for preventing failure / faults.
  • 6. CRUSH: QUALITY PLANCRUSH: QUALITY PLAN ◦ Quality manual  Commitment  Analysis of baseline data  Aim of the plan  Writing team  Documents  Responsability of the different partners
  • 7. QUALITY MANUALQUALITY MANUAL It aims to specify the characteristics of our quality system. It will specify the features of the management system and it should include all the documented procedures as well as all the required records.
  • 8. QUALITY MANUALQUALITY MANUAL COMMITMENT: All the members of the organization are committed to control, ensure and improve the quality of the project, following the procedures adopted in the quality manual, using records made for that purpose.
  • 9. QUALITY MANUALQUALITY MANUAL ANALYSIS OF BASELINE DATA: They refer to the project approved by the European agency. This will be the starting document, where the starting lines will allow us to develop this document and will ensure the quality requirements accepted in the project: Conflict ResolUtion for better ScHool management
  • 10. QUALITY MANUALQUALITY MANUAL AIM OF THE PLAN: The team aims to increase the satisfaction of the partners and the quality of the products made through the effective implementation of the system and the compliance of the established requirements. ◦ Following good work methods, with proper documents and adequate control. ◦ The products made would follow established procedures and assured results that keep quality standards previously accepted.
  • 11. QUALITY MANUALQUALITY MANUAL WRITING TEAM: ◦ SPAIN: IES AFONSO X O SABIO  Pilar Varela Ledo  Coordinadora: Ana Beatriz Cuíñas García ◦ ITALY: IIS STENDHAL  ………………  ……………… ◦ LITHUANIA: KELMES JONO GRAICIUNO GIMNAZIJA  ……………………..  …………………….. ◦ PORTUGAL: Agrupamento de escolas professor PAULA NOGUEIRA  ………………..  …………………. ◦ TURKEY: DISK MESKELI VE TEKNIK ANADOLU LISESI  ……………………..  …………………………..
  • 12. QUALITY MANUALQUALITY MANUAL DOCUMENTS: ◦ Those that describe our quality management system. ◦ Procedures manual.  Organizational processes  Implementation processes  Support processes ◦ List of records.  Calls  Minutes  Control and/or follow-up sheets  Compliance check / control tables  Commitments sheets  Satisfaction surveys
  • 13. QUALITY MANUALQUALITY MANUAL RESPONSABILITY OF THE DIFFERENT PARTNERS: ◦ IES AFONSO X O SABIO is the project coordinator partner in the section of quality control. They will design proposals for the development of processes and records and will have the custody of the documents. ◦ The other partners will designate a coordinator who will be in charge of participating in the approval of the definitive documents as well as the implementation/application of procedures using the approved records.
  • 14. PROCEDURESPROCEDURES  SCHOOL : IES AFONSO X O SABIO PROCEDURE PROCESS: INPLEMENTATION (2) SUBPROCESS: _________________________ PAGE. 1 • AIM: • SCOPE OF APPLICATION: • RESPONSIBLE PERSON/GROUP: • MISSION: •Development: •According to the flowchart SCHEDULE: REVIEWED: APPROVED: DATE: DATE:
  • 15. PROCEDURESPROCEDURES  SCHOOL: IES AFONSO X O SABIO PROCEDURE PROCESS: IMPLEMENTATION (2) SUBPROCESS: _________________________ PAGE. 2 REVIEWED: APPROVED: DATE: DATE:
  • 16. PROCEDURESPROCEDURES  SCHOOL: IES AFONSO X O SABIO PROCEDURE PROCESS: IMPLEMENTATION (2) SUBPROCESS: _________________________ PAGE:3 REVIEWED: APROVED: DATE: DATE:
  • 17. RECORDSRECORDS ANNEX IV FOLLOW –UP TASKS ACADEMIC YEAR:../.. MEETNG Nº:… DATE:…/… REVIEWED: APPROVED: DATE: DATE: SUBGROUP: Task: …………… Completed ☐YES ☐NO Compliance ☐YES ☐NO Task: …………… Completed ☐YES ☐NO Compliance ☐YES ☐NO Task: …………… Completed ☐YES ☐NO Compliance ☐YES ☐NO COMPLIANCE: TASK COMPLETED AND APPROVED BY ≥80% ATTENDEES