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CRM: The Next Generation Enabling True Multi-Channel aCRM Olivier Jouve Vice President, Product Marketing Data Mining SPSS Inc Text Mining Summit 7-8 June, Boston Copyright 2005 SPSS Inc. 1
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM
CRM: The Next Generation, Enabling True Multi-Channel aCRM

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CRM: The Next Generation, Enabling True Multi-Channel aCRM

  • 1. CRM: The Next Generation Enabling True Multi-Channel aCRM Olivier Jouve Vice President, Product Marketing Data Mining SPSS Inc Text Mining Summit 7-8 June, Boston Copyright 2005 SPSS Inc. 1