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COVID-19 Emergency
Department Response
Strategies
03/11/2020
3/12/2020
COVID19: The Triage and Isolation Problem
• Only 41% had fever on presentation to hospital
• Symptoms may be very mild or asymptomatic (like a mild cold)
• Viral shedding (most contagious) during early, mild phase
• PCR lab testing is imperfect, 71% sensitive
• Critical illness begins in second week of infection
Triage screening needs to be sensitive but will not be specific →
Many must be isolated upon entry to healthcare setting to prevent
inadvertent healthcare worker infection and nosocomial spread
Window for Action in the ED is NOW
• Screen with a broad net to identify patients that require isolation
• Healthcare workers use PPE & sanitation measures to prevent personal infection
• Isolate potential COVID-19 patients from others to prevent nosocomial spread
• Critical illness develops in 2nd week = 7 days of community COVID-19 spread
• Imperfect lab test: infections will be missed when the local infection rate is high
NOW this is a public health emergency
NOW is the time to prevent spread to frontline healthcare workers
This CANNOT business as usual in the ED
COVID19: Triage and Isolation Problem
How can we tell who is infected with SARS-CoV-19?
Fever
Shortness of Breath
Cough
Fatigue
Asymptomatic
Source: https://www.nejm.org/doi/full/10.1056/NEJMoa2002032
3/12/2020
COVID19: Resource Constraints
• High need for PPE and anticipated shortages as supply is ramped up
• Community centers with capacity are unable to screen patients due to lack of
N95 masks protection (required for testing)
• Patients must be isolated upon entering a building to prevent potential spread.
Construction of isolation rooms is very costly and does not take place overnight
• If healthcare providers become ill, they will need to isolate themselves for at least
14 days to prevent spread—our workforce is already understaffed, this will
devastate it
Our ability to address COVID-19 spread is limited by: physical plant
constraints, PPE shortages, and our ability to keep healthcare
providers well and safe.
COVID19: Risks
Decreasing the number of times a health care worker changes in and
out of PPE will decrease risk of self-contamination and spread
• Using tracers, healthcare workers were found to self-
contaminate 46% of the time when they removed gloves
• Doffing (taking off) PPE is the most likely time to be
contaminated
• Decreasing the number of times PPE is doffed decreases
risk (e.g. dedicated containment unit, wear suit all day)
Source: https://www.ncbi.nlm.nih.gov/pubmed/26457544?dopt=Abstract
3/12/2020
46% Chance of Self-Contamination
Every Time Gloves Removed
Operational Changes to Address Constraints/Risk
We should address these constraints by both:
1. Increasing supply and treatments and
2. Decreasing demand and risk
• More staff to screen,
care and clean
• More PPE/safe reuse
• More equipment such
as ventilators
• More equipment
• Treatments
Increase Supply/Treatment
• Reorganize to decrease
exposure
• Change operational practices
to concentrate/decrease
exposure
• Utilize video intercom to
decrease touches →
decreased risk and conserve
PPE
• Public health to “flatten the
curve”
Decrease Demand/Risk
3/12/2020
COVID19: Minimizing Risks by Minimizing
Touches
Opportunity to decrease health care worker infection and PPE usage
by an order of magnitude by minimizing unnecessary exposures
Source: https://www.ncbi.nlm.nih.gov/pubmed/26457544?dopt=Abstract
Business As Usual Decreased Physical Encounters
# of Episodes of Donning and
Doffing/Patient Encounter
5
# of Patients 100
Risk of Contamination/Episode 46%
Possible Contaminations 230
# of Episodes of Donning and
Doffing/Patient Encounter
0.5
# of Patients 100
Risk of Contamination/Episode 46%
Possible Contaminations 23
3/12/2020
Video Intercom in Hospital: Decrease risk and
conserve PPE
Changing our practice to incorporate use of video intercom and
limited physical exam could decrease healthcare worker infections
and greatly decrease our use of PPE
Business As Usual
• Multiple entries by team
• History taken in room
• Many opportunities for
self-contamination
• Room requires 2+ hour
turnaround after
discharge
• Full exam required for
high acuity patients only
Video Intercom in Room
• History taken via room
video intercom
• “Doorway” exam may be
sufficient to establish
acuity, stability (no entry)
• Coordination with staff to
minimize exposures,
• Fewer healthcare worker
infections, decreased
nosocomial spread
• Greatly decreased PPE use
Changing our practice to incorporate use of video intercom and
limited physical exam could decrease healthcare worker infections
and greatly decrease our use of PPE
Checkpoint Triage and Disposition
Business As Usual Checkpoint Triage
Triage Screening
Neg Screen PathwayPositive Screen Pathway
• Physical isolation/space
• Masking
• PPE use with every
physical visit
• 2+ hour room clean
• Normal operations
• Dependent on screening
to protect against
exposure
• Long TAT from positive
screen pathway rooms
leads to long waits
Triage Screening, Testing &
Discharge
Positive
Screen
AND Sick
• Isolation
pathway
Positive Screen
& NOT Sick
• Discharge from
checkpoint
• Minimal staff &
patient exposure
• No use of PPE and
room resources
Neg Screen
• Normal
operations
• In situations of
very high demand
or risk e.g.
asymptomatic
infection, patients
who do not need
stabilizing care
discharged from
checkpoint
A triage checkpoint outside of the building and
flexibility to operate under “crisis standard of
care” can limit exposure and decrease demands
on limited resources (PPE, rooms, staff)
Could be a
tent, video
kiosk, drive
through, etc.
3/12/2020
Reorganizing Work + Video Telemedicine to Decrease Risk
and Enable Physicians on Isolation to Work Remotely
Possible COVID Pathway/Unit Negative Screen Pathway/Unit
Procedure &
Exam Doctor
Nurses
Procedure &
Exam Doctor
Nurses
PPENeeds
Physicians In
Performing
Work Remotely
Changing organizational practices could
limit the risk to a smaller subset of the
healthcare workforce, conserve PPE and
extend physician workforce
What we need to do NOW:
Checkpoint triage, screening and disposition to minimize exposure and
to discharge potentially infected but well directly from tent/car
OUTSIDE of building
Video intercom to eliminate risk of unnecessary exposure, conserve
PPE and allow isolated or infected physicians to work from home
Changes to organization of work to concentrate risk
Implementation of “Crisis Standards of Care” to allow us to discharge
patients from triage if they do not need stabilization and we do not
have necessary resources to care for higher acuity patients
Significant Barriers to Quickly Implementing Practices
We Know Can Mitigate Disaster and Need to Be
Implemented NOW:
• Concerns about EMTALA compliance ($104K personal fine to physician per violation):
Reinforces “business as usual,” which places HCW at risk• f
• Concerns about crisis standards of care and subsequent malpractice liability: Prevents
development of innovative, safer approaches to care
• HIPAA and security regulatory compliance concerns on the part of hospitals prevent
speedy implementation of technology: Reinforces “business as usual” and prevents IT
departments from quickly implementing solution that isn’t fully “vetted”
Resources to Leverage
• Enlist our leading tech companies with expertise to quickly deliver needed solutions
and develop novel solutions
• “Borrow” personnel from companies for key areas of assistance e.g. strategy, project
management, IT, construction
• Coordinators who can help direct and prioritize needs for financial assistance as well as
informational needs
• Volunteers who can work from home e.g. case tracking or provide services such as
childcare to front line health care workers• Stra
• strategy and

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COVID-19 ED Response Strategies

  • 2. COVID19: The Triage and Isolation Problem • Only 41% had fever on presentation to hospital • Symptoms may be very mild or asymptomatic (like a mild cold) • Viral shedding (most contagious) during early, mild phase • PCR lab testing is imperfect, 71% sensitive • Critical illness begins in second week of infection Triage screening needs to be sensitive but will not be specific → Many must be isolated upon entry to healthcare setting to prevent inadvertent healthcare worker infection and nosocomial spread
  • 3. Window for Action in the ED is NOW • Screen with a broad net to identify patients that require isolation • Healthcare workers use PPE & sanitation measures to prevent personal infection • Isolate potential COVID-19 patients from others to prevent nosocomial spread • Critical illness develops in 2nd week = 7 days of community COVID-19 spread • Imperfect lab test: infections will be missed when the local infection rate is high NOW this is a public health emergency NOW is the time to prevent spread to frontline healthcare workers This CANNOT business as usual in the ED
  • 4. COVID19: Triage and Isolation Problem How can we tell who is infected with SARS-CoV-19? Fever Shortness of Breath Cough Fatigue Asymptomatic Source: https://www.nejm.org/doi/full/10.1056/NEJMoa2002032 3/12/2020
  • 5. COVID19: Resource Constraints • High need for PPE and anticipated shortages as supply is ramped up • Community centers with capacity are unable to screen patients due to lack of N95 masks protection (required for testing) • Patients must be isolated upon entering a building to prevent potential spread. Construction of isolation rooms is very costly and does not take place overnight • If healthcare providers become ill, they will need to isolate themselves for at least 14 days to prevent spread—our workforce is already understaffed, this will devastate it Our ability to address COVID-19 spread is limited by: physical plant constraints, PPE shortages, and our ability to keep healthcare providers well and safe.
  • 6. COVID19: Risks Decreasing the number of times a health care worker changes in and out of PPE will decrease risk of self-contamination and spread • Using tracers, healthcare workers were found to self- contaminate 46% of the time when they removed gloves • Doffing (taking off) PPE is the most likely time to be contaminated • Decreasing the number of times PPE is doffed decreases risk (e.g. dedicated containment unit, wear suit all day) Source: https://www.ncbi.nlm.nih.gov/pubmed/26457544?dopt=Abstract 3/12/2020 46% Chance of Self-Contamination Every Time Gloves Removed
  • 7. Operational Changes to Address Constraints/Risk We should address these constraints by both: 1. Increasing supply and treatments and 2. Decreasing demand and risk • More staff to screen, care and clean • More PPE/safe reuse • More equipment such as ventilators • More equipment • Treatments Increase Supply/Treatment • Reorganize to decrease exposure • Change operational practices to concentrate/decrease exposure • Utilize video intercom to decrease touches → decreased risk and conserve PPE • Public health to “flatten the curve” Decrease Demand/Risk 3/12/2020
  • 8. COVID19: Minimizing Risks by Minimizing Touches Opportunity to decrease health care worker infection and PPE usage by an order of magnitude by minimizing unnecessary exposures Source: https://www.ncbi.nlm.nih.gov/pubmed/26457544?dopt=Abstract Business As Usual Decreased Physical Encounters # of Episodes of Donning and Doffing/Patient Encounter 5 # of Patients 100 Risk of Contamination/Episode 46% Possible Contaminations 230 # of Episodes of Donning and Doffing/Patient Encounter 0.5 # of Patients 100 Risk of Contamination/Episode 46% Possible Contaminations 23 3/12/2020
  • 9. Video Intercom in Hospital: Decrease risk and conserve PPE Changing our practice to incorporate use of video intercom and limited physical exam could decrease healthcare worker infections and greatly decrease our use of PPE Business As Usual • Multiple entries by team • History taken in room • Many opportunities for self-contamination • Room requires 2+ hour turnaround after discharge • Full exam required for high acuity patients only Video Intercom in Room • History taken via room video intercom • “Doorway” exam may be sufficient to establish acuity, stability (no entry) • Coordination with staff to minimize exposures, • Fewer healthcare worker infections, decreased nosocomial spread • Greatly decreased PPE use Changing our practice to incorporate use of video intercom and limited physical exam could decrease healthcare worker infections and greatly decrease our use of PPE
  • 10. Checkpoint Triage and Disposition Business As Usual Checkpoint Triage Triage Screening Neg Screen PathwayPositive Screen Pathway • Physical isolation/space • Masking • PPE use with every physical visit • 2+ hour room clean • Normal operations • Dependent on screening to protect against exposure • Long TAT from positive screen pathway rooms leads to long waits Triage Screening, Testing & Discharge Positive Screen AND Sick • Isolation pathway Positive Screen & NOT Sick • Discharge from checkpoint • Minimal staff & patient exposure • No use of PPE and room resources Neg Screen • Normal operations • In situations of very high demand or risk e.g. asymptomatic infection, patients who do not need stabilizing care discharged from checkpoint A triage checkpoint outside of the building and flexibility to operate under “crisis standard of care” can limit exposure and decrease demands on limited resources (PPE, rooms, staff) Could be a tent, video kiosk, drive through, etc. 3/12/2020
  • 11. Reorganizing Work + Video Telemedicine to Decrease Risk and Enable Physicians on Isolation to Work Remotely Possible COVID Pathway/Unit Negative Screen Pathway/Unit Procedure & Exam Doctor Nurses Procedure & Exam Doctor Nurses PPENeeds Physicians In Performing Work Remotely Changing organizational practices could limit the risk to a smaller subset of the healthcare workforce, conserve PPE and extend physician workforce
  • 12. What we need to do NOW: Checkpoint triage, screening and disposition to minimize exposure and to discharge potentially infected but well directly from tent/car OUTSIDE of building Video intercom to eliminate risk of unnecessary exposure, conserve PPE and allow isolated or infected physicians to work from home Changes to organization of work to concentrate risk Implementation of “Crisis Standards of Care” to allow us to discharge patients from triage if they do not need stabilization and we do not have necessary resources to care for higher acuity patients
  • 13. Significant Barriers to Quickly Implementing Practices We Know Can Mitigate Disaster and Need to Be Implemented NOW: • Concerns about EMTALA compliance ($104K personal fine to physician per violation): Reinforces “business as usual,” which places HCW at risk• f • Concerns about crisis standards of care and subsequent malpractice liability: Prevents development of innovative, safer approaches to care • HIPAA and security regulatory compliance concerns on the part of hospitals prevent speedy implementation of technology: Reinforces “business as usual” and prevents IT departments from quickly implementing solution that isn’t fully “vetted”
  • 14. Resources to Leverage • Enlist our leading tech companies with expertise to quickly deliver needed solutions and develop novel solutions • “Borrow” personnel from companies for key areas of assistance e.g. strategy, project management, IT, construction • Coordinators who can help direct and prioritize needs for financial assistance as well as informational needs • Volunteers who can work from home e.g. case tracking or provide services such as childcare to front line health care workers• Stra • strategy and