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Core Competencies
What is Core Competencies??
 A core competency is a concept in management
theory and can be defined as "a harmonized
combination of multiple resources and skills that
distinguish a firm in the marketplace".
 Core competencies fulfill three criteria:
 Provides potential access to a wide variety of markets.
 Should make a significant contribution to the perceived
customer benefits of the end product.
 Difficult to imitate by competitors.
Facilitates strategy development
Long term competitive advantage
Outsourcing non-core activities
Encourages innovation
An attribute valued by market
Need for Core Competencies
Examples
APPLE- Rich design and user experience
3M- Competencies in substrates, coatings, and
adhesives
CANON- Differentiated itself from Xerox
DOMINOS- Integrating multi-channel systems
STARBUCKS- Localized customer experience
The Core Competence Model
The Core Competence Model comprises four core
competences:
1. Resources-These are the sources for the development and
acquisition of skills and technologies.
2. Capabilities-The various possibilities to build core
competences.
3. Competitive advantage-The challenge to acquire and
develop the largest possible market share of core products.
4. Strategy-The strategy to develop the largest possible
market share of finished products.
( as the image is self explanatory we will tell the people
to explain each quadrant)
The Core Competence of the
Corporation
Outline of the Article
The article emphasizes the importance of core
competence of a corporation and asks management to
develop their organization based on core competence
 Rethinking the Corporation
 The Roots of Competitive Advantage
 How Not to Think of Competence
 Identifying Core Competencies – And Losing Them
 From Core Competencies to Core Products
 The Tyranny of the SBU
 Developing Strategic Architecture
 Redeploying to Exploit Competencies
Rethinking the Corporation
“The critical task for management is to create an
organization capable of infusing products with
irresistible functionality or better, creating products that
customers need but have not yet even imagined.”
GTE vs. NEC Example
GTE NEC
Industry
Position 1980
• Sales $9.98B, Net Cash Flow $1.73B
• Well positioned to become major player in
information technology industry
• Active in telecommunications
• Sales $3.8 B
• Comparable technological base and computer
business
• No experience in telecommunications
Management
Concepts
• No strategic intent or architecture Senior
Managers continued to function as
individual business units
• Strategic Focus to bridge gap between
telecommunications and office automation
• Focused on - Semiconductors
• “C&C” – Computing and Communications
Committee
Business Moves • Divested Sylvania TV and Telenet
• Joint Ventures for switching, transmission
and digital PABX Closed down
semiconductors
• Consolidated position in mainframe
computers
• Moved beyond switching and transmission to
include mobile phones, fax machines
Industry
Position 1988
• Sales $16.46B
• Telephone operating company with position
in defense and lighting
• Sales $21.89 B
• World leader in semiconductors and first-tier
in telecommunications
Roots of Competitive Advantage
 “The diversified corporation is a large tree.... The root
system that provides nourishment, sustenance, and
stability is the core competence.” Companies using
competencies experience rapid growth:
 Canon, Honda outpaced rivals
 Sony, Casio, Yamaha invented new devices
 Consolidating corporate-wide technologies and
resources into competencies is the key to success
Diversified corporation as a large tree
Trunk and Major Limbs = Core Products
Leaves, Flowers and Fruit = End Products
Root System = Core Competency
provides nourishment, sustenance and stability
The Root of Competitiveness
Core Competence
 Core competence is….
 the collective learning in the organization
 a bundle of skills integrated to make a company unique
 the organizational culture based on people, their skills and
knowledge make a company competitive
 the engine for new business development
 created from the coordination, integration and
harmonization of diverse skills and multiple streams of
technologies
 communication, involvement, and working across
organizational boundaries
 Unlike physical assets, competencies do not deteriorate as they
are applied and shared. They grow.
How Not to Think of Competence
 Companies consider themselves as bundles of product
making businesses (remember Marketing Myopia!) and
is focused on price/performance attributes of current
products
 Building core competencies is different from integrating
vertically….have no detailed plan on what, where, how to
build an organization
 Cultivating core competence does not mean outspending
rivals on R&D or getting businesses to become more
vertically integrated
Identifying Core Competencies–And
Losing Them
 At least three tests can be applied to identify core
competencies in a company. They are:
 core competencies provide potential access to a variety of
markets
 make a significant contribution to perceived customer
benefits of the end product
 should be difficult for competitors to imitate
 Core competency can be lost…
 through outsourcing (Honda vs. Chrysler)
 by giving up opportunities to establish competencies of
existing businesses (color television perceived as a mature
product)

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Core competencies

  • 2. What is Core Competencies??  A core competency is a concept in management theory and can be defined as "a harmonized combination of multiple resources and skills that distinguish a firm in the marketplace".  Core competencies fulfill three criteria:  Provides potential access to a wide variety of markets.  Should make a significant contribution to the perceived customer benefits of the end product.  Difficult to imitate by competitors.
  • 3. Facilitates strategy development Long term competitive advantage Outsourcing non-core activities Encourages innovation An attribute valued by market Need for Core Competencies
  • 4. Examples APPLE- Rich design and user experience 3M- Competencies in substrates, coatings, and adhesives CANON- Differentiated itself from Xerox DOMINOS- Integrating multi-channel systems STARBUCKS- Localized customer experience
  • 6. The Core Competence Model comprises four core competences: 1. Resources-These are the sources for the development and acquisition of skills and technologies. 2. Capabilities-The various possibilities to build core competences. 3. Competitive advantage-The challenge to acquire and develop the largest possible market share of core products. 4. Strategy-The strategy to develop the largest possible market share of finished products.
  • 7.
  • 8. ( as the image is self explanatory we will tell the people to explain each quadrant)
  • 9. The Core Competence of the Corporation
  • 10. Outline of the Article The article emphasizes the importance of core competence of a corporation and asks management to develop their organization based on core competence  Rethinking the Corporation  The Roots of Competitive Advantage  How Not to Think of Competence  Identifying Core Competencies – And Losing Them  From Core Competencies to Core Products  The Tyranny of the SBU  Developing Strategic Architecture  Redeploying to Exploit Competencies
  • 11. Rethinking the Corporation “The critical task for management is to create an organization capable of infusing products with irresistible functionality or better, creating products that customers need but have not yet even imagined.”
  • 12. GTE vs. NEC Example GTE NEC Industry Position 1980 • Sales $9.98B, Net Cash Flow $1.73B • Well positioned to become major player in information technology industry • Active in telecommunications • Sales $3.8 B • Comparable technological base and computer business • No experience in telecommunications Management Concepts • No strategic intent or architecture Senior Managers continued to function as individual business units • Strategic Focus to bridge gap between telecommunications and office automation • Focused on - Semiconductors • “C&C” – Computing and Communications Committee Business Moves • Divested Sylvania TV and Telenet • Joint Ventures for switching, transmission and digital PABX Closed down semiconductors • Consolidated position in mainframe computers • Moved beyond switching and transmission to include mobile phones, fax machines Industry Position 1988 • Sales $16.46B • Telephone operating company with position in defense and lighting • Sales $21.89 B • World leader in semiconductors and first-tier in telecommunications
  • 13. Roots of Competitive Advantage  “The diversified corporation is a large tree.... The root system that provides nourishment, sustenance, and stability is the core competence.” Companies using competencies experience rapid growth:  Canon, Honda outpaced rivals  Sony, Casio, Yamaha invented new devices  Consolidating corporate-wide technologies and resources into competencies is the key to success
  • 14. Diversified corporation as a large tree Trunk and Major Limbs = Core Products Leaves, Flowers and Fruit = End Products Root System = Core Competency provides nourishment, sustenance and stability
  • 15. The Root of Competitiveness
  • 16. Core Competence  Core competence is….  the collective learning in the organization  a bundle of skills integrated to make a company unique  the organizational culture based on people, their skills and knowledge make a company competitive  the engine for new business development  created from the coordination, integration and harmonization of diverse skills and multiple streams of technologies  communication, involvement, and working across organizational boundaries  Unlike physical assets, competencies do not deteriorate as they are applied and shared. They grow.
  • 17. How Not to Think of Competence  Companies consider themselves as bundles of product making businesses (remember Marketing Myopia!) and is focused on price/performance attributes of current products  Building core competencies is different from integrating vertically….have no detailed plan on what, where, how to build an organization  Cultivating core competence does not mean outspending rivals on R&D or getting businesses to become more vertically integrated
  • 18. Identifying Core Competencies–And Losing Them  At least three tests can be applied to identify core competencies in a company. They are:  core competencies provide potential access to a variety of markets  make a significant contribution to perceived customer benefits of the end product  should be difficult for competitors to imitate  Core competency can be lost…  through outsourcing (Honda vs. Chrysler)  by giving up opportunities to establish competencies of existing businesses (color television perceived as a mature product)