SlideShare a Scribd company logo
Keren Lerner
CEO AND FOUNDER,
TOP LEFT DESIGN
LONDON, UK ~ SEPTEMBER 5 - 6, 2018
DIGIMARCONEUROPE.COM | #DigiMarConEurope
DIGIMARCONUK.CO.UK | #DigiMarConUK
Content with
Feeling
KEYNOTE
“Unique Greatness” – it takes 2
• Ask your clients: Talk to your favourites, those that know
you! They have the words for the feelings you give them.
• Identify your ideal client: Describe what makes them the
best for you – how they make you feel (satisfied,
appreciated, excited?). You can market to folks like them!
• Craft your key messages – it will be adjusted according to
the channel it goes on. What makes you different from
others? How do you make people feel? What do people get
annoyed with about others in your field that you do
differently? What do your customers/clients love about you?
• Choose your mediums (implementation): How will you
communicate and prove your “unique greatness” on your
website, social media, and in real life? In what order and how
will you spread it out?
Getting people who
you want to think
about you, to think
about you
Content Marketing
Content marketing costs 62% less than traditional
marketing and generates about 3 times as many
leads. (Source: DemandMetric)
All sorts of companies can use it
42% of B2B marketers report that they’re effective in
their content marketing efforts.
“Unlike other lead generation strategies, content
marketing gives to prospects, instead of asking
them for something.” Neil Patel
In a survey of marketing decision makers
……………………
Once more,
with feeling!
• Why do people choose us?
• What problems do we solve?
• What are they worried about?
• What are they feeling?
Looking inwards
“That’s me!”
A4 PDF:
Content aimed to
appeal to her audience
Showing Patty’s
understanding,
expertise and
generosity.
“Aww..”
You’re with us!!
Made me think!
“You read my mind!”
You let me in….
Excellent business
Lacked marketing confidence
Lacked marketing strategy
Lacked budget
What do we want people to believe?
Every child is treated as an individual We always aim for each child to have a
memorable holiday, no matter what their level of skills/confidence is like
A great holiday for ALL the family – parents are given support to ensure they
have all they need to enjoy their holiday too:
The family and the team We have a dedicated team who are all handpicked
to give you the best experience, from start to finish.
We have a unique background story of how we developed our ski school.
We formed the ski school 20 years ago to meet a need that was missing –
good instruction – and it’s now like going to the best school.
What do we want people to believe?
Every child is treated as an individual We always aim for each child to have a
memorable holiday, no matter what their level of skills/confidence
A great holiday for ALL the family – parents are given support to ensure they
have all they need to enjoy their holiday too:
The family and the team We have a dedicated team who are all handpicked
to give you the best experience, from start to finish.
We have a unique background story of how we developed our ski school.
We formed the ski school 20 years ago to meet a need that was missing –
good instruction – and it’s now like going to the best school.
Every child is treated as an individual We always aim for each
child to have a memorable holiday, with lots of fun
experiences - no matter what their level of skills/confidence.
• 6 ways to make sure your child has a memorable ski holiday
(in a good way)
• Children tell us “why I loved my ski holiday”
• Our one secret to making sure your child has a great ski holiday
• We are so proud! Want to know why our ski school is the best? Meet
George (12) – former ski schooler, now a pro racer!
• Parents interview children – before and after the holiday
• 5 things we learnt that children love to do on ski holidays
• 12 things the kids do at our ski school – besides skiing
• Julie, Carrie and Jemima – 3 girls who met at ski school and found
they had more in common than they thought!
Making them feel something
“That’s me”
“Aww!”
You’re with us!
“Made me think”
“You read my mind”
We’re letting you in
Content with Feeling - Keren Lerner, Top Left Design
Content with Feeling - Keren Lerner, Top Left Design
Content with Feeling - Keren Lerner, Top Left Design

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Content with Feeling - Keren Lerner, Top Left Design

  • 1. Keren Lerner CEO AND FOUNDER, TOP LEFT DESIGN LONDON, UK ~ SEPTEMBER 5 - 6, 2018 DIGIMARCONEUROPE.COM | #DigiMarConEurope DIGIMARCONUK.CO.UK | #DigiMarConUK Content with Feeling KEYNOTE
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  • 4. “Unique Greatness” – it takes 2 • Ask your clients: Talk to your favourites, those that know you! They have the words for the feelings you give them. • Identify your ideal client: Describe what makes them the best for you – how they make you feel (satisfied, appreciated, excited?). You can market to folks like them! • Craft your key messages – it will be adjusted according to the channel it goes on. What makes you different from others? How do you make people feel? What do people get annoyed with about others in your field that you do differently? What do your customers/clients love about you? • Choose your mediums (implementation): How will you communicate and prove your “unique greatness” on your website, social media, and in real life? In what order and how will you spread it out?
  • 5. Getting people who you want to think about you, to think about you
  • 6. Content Marketing Content marketing costs 62% less than traditional marketing and generates about 3 times as many leads. (Source: DemandMetric) All sorts of companies can use it 42% of B2B marketers report that they’re effective in their content marketing efforts. “Unlike other lead generation strategies, content marketing gives to prospects, instead of asking them for something.” Neil Patel In a survey of marketing decision makers ……………………
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  • 12. • Why do people choose us? • What problems do we solve? • What are they worried about? • What are they feeling? Looking inwards
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  • 19. A4 PDF: Content aimed to appeal to her audience Showing Patty’s understanding, expertise and generosity.
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  • 45. “You read my mind!”
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  • 48. You let me in….
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  • 54. Excellent business Lacked marketing confidence Lacked marketing strategy Lacked budget
  • 55. What do we want people to believe? Every child is treated as an individual We always aim for each child to have a memorable holiday, no matter what their level of skills/confidence is like A great holiday for ALL the family – parents are given support to ensure they have all they need to enjoy their holiday too: The family and the team We have a dedicated team who are all handpicked to give you the best experience, from start to finish. We have a unique background story of how we developed our ski school. We formed the ski school 20 years ago to meet a need that was missing – good instruction – and it’s now like going to the best school.
  • 56. What do we want people to believe? Every child is treated as an individual We always aim for each child to have a memorable holiday, no matter what their level of skills/confidence A great holiday for ALL the family – parents are given support to ensure they have all they need to enjoy their holiday too: The family and the team We have a dedicated team who are all handpicked to give you the best experience, from start to finish. We have a unique background story of how we developed our ski school. We formed the ski school 20 years ago to meet a need that was missing – good instruction – and it’s now like going to the best school.
  • 57. Every child is treated as an individual We always aim for each child to have a memorable holiday, with lots of fun experiences - no matter what their level of skills/confidence. • 6 ways to make sure your child has a memorable ski holiday (in a good way) • Children tell us “why I loved my ski holiday” • Our one secret to making sure your child has a great ski holiday • We are so proud! Want to know why our ski school is the best? Meet George (12) – former ski schooler, now a pro racer! • Parents interview children – before and after the holiday • 5 things we learnt that children love to do on ski holidays • 12 things the kids do at our ski school – besides skiing • Julie, Carrie and Jemima – 3 girls who met at ski school and found they had more in common than they thought!
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  • 68. Making them feel something “That’s me” “Aww!” You’re with us! “Made me think” “You read my mind” We’re letting you in