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Content Services
What’s new in Release 16 EP5?
November 2018
OpenText Confidential. ©2018 All Rights Reserved. 2
We are The Information Company
Enabling Intelligent and Connected Enterprises
Inspiring a new way to work
Connects content to
your digital business
Process productivity
• Extend content services
into business process
• High-end DM
• Repeatable collaboration
• Records management
• Archiving
User productivity
• Content creation
and retrieval
• Communication
• Ad-hoc collaboration and
sharing
• Good-enough Lifecycle
Management
Digital workplace Digital business
OpenText Confidential. ©2018 All Rights Reserved. 4
Capture
Search & Analytics Archiving
Intelligent Automation Industry solutions
Cloud
Key integrations Horizontal solutions
Records management
Document generation
OpenText Content Services
The most complete and rich in the industry
OpenText Confidential. ©2018 All Rights Reserved. 5
A Leader in Gartner MQ for Content Services Platforms
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OpenText. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those
vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Expanding on the simplified user experiences delivered in R16
releases, Content Services EP5 further deepens integrations with lead
applications to drive productivity, enhances cloud readiness, and
provides advancements in user experience for improved adoption.
OpenText Content releases for EP5 will be generally available by November of 2018
 Expanded integrations with lead
applications to fuel business processes
 Continue to deliver on bringing cloud
choices to customers
 OpenText continues to bring innovations
to Documentum
 Advancements in user experience for
improved adoption
Themes
OpenText Confidential. ©2018 All Rights Reserved. 8
OpenText Content Suite
EP5 highlights
OpenText Confidential. ©2018 All Rights Reserved. 9
Usability enhancements with Smart View
• Edit permissions;
Wiki editing
enhancements,
new Workflow
monitoring widget
• Business Admin
access to
Perspectives, now
with multi-lingual
support
• WCAG 2.0 AA and
BITV compliant
OpenText Confidential. ©2018 All Rights Reserved. 10
Enhancements to Records Management
• Redesign of the
Classification
workspace
• Disposition Export
expands metadata
support
• Records
Managers have
permission to act
as Business
Administrator of
system
OpenText Confidential. ©2018 All Rights Reserved. 11
Connected Workspaces via Content Server Mobile
• Connected
Workspaces go
mobile
• Scan QR code to
open a Connected
Workspace
• Upload photos
• Support for
workflow forms
and attribute
editing
OpenText Confidential. ©2018 All Rights Reserved. 12
Simplified install, upgrade & improved cloud readiness
• Reduce cost,
time and manual
errors with
import/export of
over 300
administration
settings
• Combine key
installation
actions required
during upgrades
with a new, all-in-
one tool
OpenText Confidential. ©2018 All Rights Reserved. 13
Content Server Syndication
• The successor to
Remote Cache
• Allows a subset of
content to be
synchronized with
secondary
Content Server
installations
• Reduce office
collaboration
barriers and data
loss risks
OpenText Confidential. ©2018 All Rights Reserved. 14
OpenText Extended ECM
& Ecosystems solutions
EP5 highlights
OpenText Confidential. ©2018 All Rights Reserved. 15
Access Business Workspaces via Content Server Mobile
• Mobile access to
Extended ECM
business
workspace
network
• Take photos to
document an
incident or scan a
document
• Scan QR code to
open an Extended
ECM Workspace
OpenText Confidential. ©2018 All Rights Reserved. 16
Intelligent Automation in Extended ECM
• Event Action
Center brings
intelligence to
workspaces
• Combine events
with business-
data-based rules
to generate
documents,
update workspace
or start workflows
OpenText Confidential. ©2018 All Rights Reserved. 17
Enhancements to Extended ECM for MS Office 365
• Integrates
Extended ECM to
O365 Teams
• Add files from
O365 directly to a
business
workspace
• Choose from
recently accessed
files, files from
Microsoft
OneDrive
OpenText Confidential. ©2018 All Rights Reserved. 18
Extended ECM for Microsoft Dynamics Customer
Engagement, by Contesto
• Surface OpenText
Business
Workspace
content in the
Microsoft
Dynamics 365 UI
• Apply roles and
authorization from
Microsoft
Dynamics 365 to
content hierarchies
OpenText Confidential. ©2018 All Rights Reserved. 19
Supporting new Data Privacy Requirements
• Classifies
personal or
sensitive data
• Provides powerful
RM Dashboards
• Automatically
reacts on internal
an external
requests (e.g.
“right to Be
forgotten)
OpenText Confidential. ©2018 All Rights Reserved. 20
Document Management for SuccessFactors (OT2)
• Built on the
OpenText OT2
platform
• Built using proven
concepts inherited
from the on
premises
application
• Smart UI
(including key user
configuration)
Document Management for SuccessFactors
OpenText Confidential. ©2018 All Rights Reserved. 21
Information Extraction Services
• Single Intelligent
Capture
application for
SAP Business
Center and
Invoice
Processing
OpenText Confidential. ©2018 All Rights Reserved. 22
Information Extraction Services, continued
• Extend 30+ years
of experience
using machine
learning
• Includes the
detailed
knowledge-base
for 35 countries
• Invoice specific
field types and
optimizations
OpenText Confidential. ©2018 All Rights Reserved. 23
OpenText Documentum
EP5 highlights
OpenText Confidential. ©2018 All Rights Reserved. 24
Smart View user experience for Documentum D2
• New intuitive user
interface for
content consumer
use cases
• Provides
consistent
OpenText user
experience
• Support for
desktop, tablet,
and mobile use
OpenText Confidential. ©2018 All Rights Reserved. 25
OpenText InfoArchive
EP5 highlights
OpenText Confidential. ©2018 All Rights Reserved. 26
InfoArchive Cloud Edition
• Ability to buy
InfoArchive as a
Cloud based
application
running in the OT
cloud
• Includes right to
use, infrastructure,
application
management and
delivery manager
• Twin Datacenter
support in
EMEA and
North Americas
• Optional HA and
DR support
InfoArchive
OpenText Confidential. ©2018 All Rights Reserved. 27
OpenText Archive Center as the storage layer
• OpenText Archive
Center as the
storage layer for
unstructured
content for SAP
Archiving, Content
Suite, Extended
ECM and
InfoArchive
InfoArchive
OpenText Confidential. ©2018 All Rights Reserved. 28
InfoArchive Smart UI Widget for 360-degree View
• Display
InfoArchive
content inside
Content Suite and
Extended ECM
workspaces to
provide seamless
access for
business users
InfoArchive
OpenText Confidential. ©2018 All Rights Reserved. 29
OpenText Core
EP5 highlights
(release 18.4)
OpenText Confidential. ©2018 All Rights Reserved. 30
OpenText Core and Microsoft Office Mobile
• Collaborate using
Microsoft Office
Mobile apps
• Use MS Office
apps to create, co-
author, edit,
discuss, and share
files between
OpenText Core on
your phone or
tablet and Office
365
OpenText Confidential. ©2018 All Rights Reserved. 31
A new favorites function
• Eliminate the
need to scroll or
search by
favoriting content
• Filtered view so
user can view by
favorites
OpenText Confidential. ©2018 All Rights Reserved. 32
Additional structure for document review and approval
• Initiate structured
workflows to
collect & send files
for review, editing
and approvals
• Choose from pre-
defined templates
• Managed
assigned tasks
and due dates
OpenText Confidential. ©2018 All Rights Reserved. 33
OpenText Captiva
EP5 highlights
OpenText Confidential. ©2018 All Rights Reserved. 34
Expanding Captiva’s role in process automation
Captiva
• Enhanced
application and
data security
• Expanded service
deployment
options
• Direct connector
for OpenText
Content Server
• Expanded APIs for
multi back-end
deployments
LOB
OpenText Confidential. ©2018 All Rights Reserved. 35
Join the conversation
OpenText Content Services@OpenTextContent
www.OpenText.com/ECM

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Content Services - What's New in EP5?

  • 1. Content Services What’s new in Release 16 EP5? November 2018
  • 2. OpenText Confidential. ©2018 All Rights Reserved. 2 We are The Information Company Enabling Intelligent and Connected Enterprises Inspiring a new way to work
  • 3. Connects content to your digital business Process productivity • Extend content services into business process • High-end DM • Repeatable collaboration • Records management • Archiving User productivity • Content creation and retrieval • Communication • Ad-hoc collaboration and sharing • Good-enough Lifecycle Management Digital workplace Digital business
  • 4. OpenText Confidential. ©2018 All Rights Reserved. 4 Capture Search & Analytics Archiving Intelligent Automation Industry solutions Cloud Key integrations Horizontal solutions Records management Document generation OpenText Content Services The most complete and rich in the industry
  • 5. OpenText Confidential. ©2018 All Rights Reserved. 5 A Leader in Gartner MQ for Content Services Platforms This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OpenText. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
  • 6. Expanding on the simplified user experiences delivered in R16 releases, Content Services EP5 further deepens integrations with lead applications to drive productivity, enhances cloud readiness, and provides advancements in user experience for improved adoption. OpenText Content releases for EP5 will be generally available by November of 2018
  • 7.  Expanded integrations with lead applications to fuel business processes  Continue to deliver on bringing cloud choices to customers  OpenText continues to bring innovations to Documentum  Advancements in user experience for improved adoption Themes
  • 8. OpenText Confidential. ©2018 All Rights Reserved. 8 OpenText Content Suite EP5 highlights
  • 9. OpenText Confidential. ©2018 All Rights Reserved. 9 Usability enhancements with Smart View • Edit permissions; Wiki editing enhancements, new Workflow monitoring widget • Business Admin access to Perspectives, now with multi-lingual support • WCAG 2.0 AA and BITV compliant
  • 10. OpenText Confidential. ©2018 All Rights Reserved. 10 Enhancements to Records Management • Redesign of the Classification workspace • Disposition Export expands metadata support • Records Managers have permission to act as Business Administrator of system
  • 11. OpenText Confidential. ©2018 All Rights Reserved. 11 Connected Workspaces via Content Server Mobile • Connected Workspaces go mobile • Scan QR code to open a Connected Workspace • Upload photos • Support for workflow forms and attribute editing
  • 12. OpenText Confidential. ©2018 All Rights Reserved. 12 Simplified install, upgrade & improved cloud readiness • Reduce cost, time and manual errors with import/export of over 300 administration settings • Combine key installation actions required during upgrades with a new, all-in- one tool
  • 13. OpenText Confidential. ©2018 All Rights Reserved. 13 Content Server Syndication • The successor to Remote Cache • Allows a subset of content to be synchronized with secondary Content Server installations • Reduce office collaboration barriers and data loss risks
  • 14. OpenText Confidential. ©2018 All Rights Reserved. 14 OpenText Extended ECM & Ecosystems solutions EP5 highlights
  • 15. OpenText Confidential. ©2018 All Rights Reserved. 15 Access Business Workspaces via Content Server Mobile • Mobile access to Extended ECM business workspace network • Take photos to document an incident or scan a document • Scan QR code to open an Extended ECM Workspace
  • 16. OpenText Confidential. ©2018 All Rights Reserved. 16 Intelligent Automation in Extended ECM • Event Action Center brings intelligence to workspaces • Combine events with business- data-based rules to generate documents, update workspace or start workflows
  • 17. OpenText Confidential. ©2018 All Rights Reserved. 17 Enhancements to Extended ECM for MS Office 365 • Integrates Extended ECM to O365 Teams • Add files from O365 directly to a business workspace • Choose from recently accessed files, files from Microsoft OneDrive
  • 18. OpenText Confidential. ©2018 All Rights Reserved. 18 Extended ECM for Microsoft Dynamics Customer Engagement, by Contesto • Surface OpenText Business Workspace content in the Microsoft Dynamics 365 UI • Apply roles and authorization from Microsoft Dynamics 365 to content hierarchies
  • 19. OpenText Confidential. ©2018 All Rights Reserved. 19 Supporting new Data Privacy Requirements • Classifies personal or sensitive data • Provides powerful RM Dashboards • Automatically reacts on internal an external requests (e.g. “right to Be forgotten)
  • 20. OpenText Confidential. ©2018 All Rights Reserved. 20 Document Management for SuccessFactors (OT2) • Built on the OpenText OT2 platform • Built using proven concepts inherited from the on premises application • Smart UI (including key user configuration) Document Management for SuccessFactors
  • 21. OpenText Confidential. ©2018 All Rights Reserved. 21 Information Extraction Services • Single Intelligent Capture application for SAP Business Center and Invoice Processing
  • 22. OpenText Confidential. ©2018 All Rights Reserved. 22 Information Extraction Services, continued • Extend 30+ years of experience using machine learning • Includes the detailed knowledge-base for 35 countries • Invoice specific field types and optimizations
  • 23. OpenText Confidential. ©2018 All Rights Reserved. 23 OpenText Documentum EP5 highlights
  • 24. OpenText Confidential. ©2018 All Rights Reserved. 24 Smart View user experience for Documentum D2 • New intuitive user interface for content consumer use cases • Provides consistent OpenText user experience • Support for desktop, tablet, and mobile use
  • 25. OpenText Confidential. ©2018 All Rights Reserved. 25 OpenText InfoArchive EP5 highlights
  • 26. OpenText Confidential. ©2018 All Rights Reserved. 26 InfoArchive Cloud Edition • Ability to buy InfoArchive as a Cloud based application running in the OT cloud • Includes right to use, infrastructure, application management and delivery manager • Twin Datacenter support in EMEA and North Americas • Optional HA and DR support InfoArchive
  • 27. OpenText Confidential. ©2018 All Rights Reserved. 27 OpenText Archive Center as the storage layer • OpenText Archive Center as the storage layer for unstructured content for SAP Archiving, Content Suite, Extended ECM and InfoArchive InfoArchive
  • 28. OpenText Confidential. ©2018 All Rights Reserved. 28 InfoArchive Smart UI Widget for 360-degree View • Display InfoArchive content inside Content Suite and Extended ECM workspaces to provide seamless access for business users InfoArchive
  • 29. OpenText Confidential. ©2018 All Rights Reserved. 29 OpenText Core EP5 highlights (release 18.4)
  • 30. OpenText Confidential. ©2018 All Rights Reserved. 30 OpenText Core and Microsoft Office Mobile • Collaborate using Microsoft Office Mobile apps • Use MS Office apps to create, co- author, edit, discuss, and share files between OpenText Core on your phone or tablet and Office 365
  • 31. OpenText Confidential. ©2018 All Rights Reserved. 31 A new favorites function • Eliminate the need to scroll or search by favoriting content • Filtered view so user can view by favorites
  • 32. OpenText Confidential. ©2018 All Rights Reserved. 32 Additional structure for document review and approval • Initiate structured workflows to collect & send files for review, editing and approvals • Choose from pre- defined templates • Managed assigned tasks and due dates
  • 33. OpenText Confidential. ©2018 All Rights Reserved. 33 OpenText Captiva EP5 highlights
  • 34. OpenText Confidential. ©2018 All Rights Reserved. 34 Expanding Captiva’s role in process automation Captiva • Enhanced application and data security • Expanded service deployment options • Direct connector for OpenText Content Server • Expanded APIs for multi back-end deployments LOB
  • 35. OpenText Confidential. ©2018 All Rights Reserved. 35 Join the conversation OpenText Content Services@OpenTextContent www.OpenText.com/ECM

Editor's Notes

  1. Elevator Pitch: With the release of Content Suite 16 and the subsequent updates including EP5, OpenText R&D have been relentlessly focused on reducing the cost, risk and time associated with upgrades, installations & maintenance. These updates also improve cloud-readiness improving you Content Server Theme: Simplification, Cloud Audience: IT, Administration The challenge to be solved: An up-to-date system is critical to continue to take advantage of new innovations. In the past, the Content Suite Platform installation and upgrade process was time consuming and complex. What we’ve done to solve it: With the release of Content Suite 16 and the subsequent updates including EP5, OpenText R&D have been relentlessly focused on reducing the cost, risk and time associated with upgrades, installations & maintenance. Whether your enterprise content management deployment is in the cloud or on-premises, all organizations benefit from savings realizing a reduced total cost of ownership and an accelerated ability to implement new features. What’s New in EP5:  Configuration Scripting: New features allow the import and export of configuration settings. With over 300 available administration settings revealed, this capability can help reduce the cost and time associated with installations and upgrades and minimize the likelihood of manual user errors during setup. Customize administration for high-priority tasks: With Distributed Agent: Task Prioritization, busy systems may have high-priority tasks delayed by long-running low-priority tasks. To solve this, workers can now be configured to only run specific task types resulting in dedicating high system performance to a set of task types System Center: System Center is now the standard tool for defining a system, downloading components, upgrading and patching Content Suite. System Center is a modernized version of the Cluster Management feature, which has been removed. NEW! Syndication Content Server Syndication, the successor to Remote Cache, is a new feature that allows a subset of content to be synchronized with secondary Content Server installations. It provides up to 60% faster access and management of data in remote locations even if Internet connections are lost. Value to the customer: EP5 makes upgrades significantly faster. By streamlining the installation process customers speed up and simplify installation and cloud readiness. Important to (install base/the market as a whole): Important to install base