The Ecosystem for OpenText includes products for SAP, Microsoft and Salesforce. This deck provides detail on the new features and capabilties for our products both cloud and on-premises, as well as news on a new product - Extended ECM for Office 365

1. What’s new in EP4
Latest innovations in the Ecosystem products
Jonathan Beardsley, Program Manager, Ecosystem
Dr. Marc Diefenbruch, Senior Director Product Management, OpenText

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Enterprise Applications
Recent innovations

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OpenText delivers key innovations for Enterprise Applications
SAP® Fiori® Extended ECM Smart UI
Content in Business Context
Cloud & On Premise
SAP® Premium Qualified
Runs on Salesforce® Force.com
Supports Microsoft® Office 365
Responsive mobile-ready UI
Salesforce®

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Recent Innovations
Enterprise Applications
Extended ECM for Engineering 16.3 VIM / ICC, Business Center 16.3 Extended ECM for Government 16.3
• Packaged and built on the
Extended ECM Platform for end
to end engineering processes
• Full Smart UI support
• Easy to integrate with SAP ®
Plant Maintenance processes
• Common Platform
• End-to-End Fiori UI support
• Key User Configuration
• OCR Cloud Service
• Machine Learning
• Smart UI support
• Role based landing pages
• Accessibility
• Various enhancements for
government case management

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Detailed Innovations
SAP®

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OpenText delivers key innovations for SAP®
SAP® SuccessFactorsSAP® S/4HANA SAP® Hybris
Automated Data Extraction
Content in Business Context
Integrated Document Generation
SAP® S/4HANA On-prem & Cloud
SAP® Hybris Commerce & C4C
SAP® SuccessFactors

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OpenText strongly supports HANA and S/4HANA
Doc. Access, Invoice Mgt., Business
Center, Extended ECM, Document
Presentment, Digital Asset Management
– including support for Fiori 2.0
6 Products have native
Fiori User Experience
Complete SAP®
OpenText ECM portfolio
proven and tested to work
with S/4HANA
100%
qualified for
SAP®
S/4HANA
• Support latest S/4HANA releases
typically 3 month after SAP® release
• Cloud & On-Premise
• End-to-End Fiori® and Mobile-ready
• Integrated with SAP® Cloud Platform
• Powerful Content Management Services
Archiving, Doc. Access,
Invoice Mgt., Business Center, Extended
ECM SAP®, Document Presentment,
Digital Asset Management
100% powered
by HANA

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EP4 Release Summary
Extended ECM Solutions

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OpenText Extended ECM puts content in business
context and automates content-related tasks
SAP®
Extended ECM Smart UI
Content in Business Context
Cloud & On Premise
SAP® Premium Qualified
Runs on Salesforce® Force.com
Supports Microsoft® Office 365
Responsive mobile-ready Smart UI
Salesforce®

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Roadmap Highlights 16.4, April 2018
Extended ECM Platform
Smart UI: workflow, follow-ups, document templating; Outlook Add-In: suggested
Business Workspaces; Cloud Readiness: cloud edition, simplified admin.
Extended ECM for SAP®
improved SAP® Fiori support, SAP® CMIS integration, Cloud Edition,
support for latest SAP® S/4HANA versions
Extended ECM for Government
Smart UI, Government Workplace, Accessibility
Extended ECM for Engineering
Extended support for Smart UI and Extended ECM workspaces, simplify
document exchange with externals
Extended ECM for Microsoft® Office 365
Automatically create MS Groups for Extended ECM Workspaces
Extended ECM for Salesforce®
Lightning UI, support for Salesforce® Community Cloud
Extended ECM for SuccessFactors
Improved CMIS support, improved SuccessFactors UI integration

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Extended ECM Platform /
Extended ECM for SAP®
EP4 highlights

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Extended ECM Platform / Extended ECM for SAP®
Cloud readiness – separate System & Business Admin
Extended ECM has its own
Business Administration area –
Permission based access outside
system administration area
Extended ECM Settings
can easily be transported
between systems
Easy transport of configurations
between systems / deployment
stages

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Extended ECM Platform / Extended ECM for SAP®
Start Workflow from Document (in Smart View)
Quick action to start
workflow, available
based on rules
Smart View Form
configured for Start Step
Document automatically
attached using Shortcut
Optional workflow selection,
only shown if multiple
workflow filters match

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Extended ECM Platform / Extended ECM for SAP®
Start Workflow with multiple items
Action only shown for matching
filters of all documents in case of
multi-select
All selected items are
attached as shortcuts

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Extended ECM for
SAP® SuccessFactors
EP4 Highlights

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Extended ECM for SAP® SuccessFactors
SuccessFactors document management CMIS
• Support of SuccessFactors document management CMIS interface
• When documents are uploaded, modified or deleted in SuccessFactors, they
are reflected immediately in the appropriate Extended ECM workspace
Configure OpenText as
Document Management
System for SuccessFactors
Configure SuccessFactors
for CMIS integration in
Extended ECM

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Extended ECM for SAP® SuccessFactors
Improve synchronization with SuccessFactors
• Scheduled Processing of Workspace Creation and Update: keep data up-to-
date with SuccessFactors
• Enhance performance /
throughput of Permissions
Synchronization between
SuccessFactors and
Extended ECM Workspaces
• SuccessFactors Role/Group
changes are reflected in
Extended ECM
• Performance improvement of HR Workspace creation

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Extended ECM for SAP® SuccessFactors
Document Generation Enhancements
• SuccessFactors system administrator can configure Event Notification
Subscriptions for Extended ECM.
• The Extended ECM is able to react to SuccessFactors events (e.g.
Employee Job Change) to generate personalized documents, using
information managed in SuccessFactors.
Extended ECM
Event Action Center
Event Topic Actions
Change in Employee
Location
Generate Job
Confirmation Letter
Employee Hire Trigger Employee
Workspace Creation
Terminate Employee Finalize Employee
Workspace

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Extended ECM for
Salesforce®
EP4 Highlights

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BUSINESS
WORKSPACE
Extended ECM for Salesforce®
Salesforce® Community Cloud
Employee
Communities
• Employee
Engagement
Partner
Communities
• Reseller Sales
Channel
Customer
Communities
• Online
Self-Service

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Extended ECM for
Microsoft® Office 365
EP4 Highlights

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• Extended ECM for SharePoint becomes
Extended ECM for Microsoft®
Office 365
• Integration beyond SharePoint®
• Office 365 Groups
• OneDrive for Business
• Microsoft® Teams (coming soon)
• Enrich business processes with
Office 365 collaboration
• Office 365 collaboration centered
around business processes
Extended ECM for Microsoft® Office 365
OpenText Extended ECM for Microsoft® Office 365
BUSINESS
WORKSPACE

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Extended ECM for Microsoft® Office 365
Modernized SharePoint® Web Parts for Office 365
• Support for modern
SharePoint experience
• Web Part configuration by
business users
• Central configuration from
within Content Server
• Efficient, non-touch
update process
• Built on latest SharePoint
Framework (SPFx)
technology
• Supports SharePoint
Online and 2016

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Extended ECM for Microsoft® Office 365
Work with Extended ECM in Microsoft® Office 365
Click arrows to open this
group, conversation or
calendar in Office 365
Click title to view a
calendar entry.
Click title to view a
conversation thread.
Microsoft® Office 365 Group is
linked to an Extended ECM
Workspace which itself can be
linked to ERP or CRM customer

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• Word, Excel, PowerPoint in the
browser
• Works cross-platform (Windows,
Mac, mobile, etc.)
• View and edit, Co-Authoring
(multiple people working on the
same document in real-time)
• No installation on client machine
• Requires Office 365 user license
• Requires add-on license to CSP
Extended ECM for Microsoft® Office 365
Co-Authoring with Microsoft® Office Online clients!

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• Intelligence to assist with faster filing of emails
• Email sender and recipients
• Identify workspaces where emails from the same sender
or recipients were filed before
• Configurable rules
• Identify relevant workspaces based on email attributes
• Examples:
• Suggest case workspace based on case number in email
subject
• Suggest customer workspace based where recent emails
from the sender were filed
Extended ECM for Microsoft® Office 365
Outlook Add-in: Suggested Workspaces

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Extended ECM for
Government
EP4 Highlights

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• Provide an accessible Smart
View that supports hi-contrast
displays and keyboard
assisted navigation
Extended ECM for Government 16.4
Support for Accessibility

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Extended ECM for
Engineering
EP4 Highlights

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Improved dashboard for engineering users

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Access engineering & asset information from GIS maps

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Control change: New review/approval wizard interface

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Control exchange: Automatically validate deliverables
with new bulk load

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Digital Asset Management
EP4 Highlights

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Digital Asset Management for SAP® Solutions 16.4
Support new SAP® Hybris Commerce Product Cockpit
Keep product pictures in
OpenText Digital Asset
Management
Assign products images
stored in DAM to product
information in Hybris
Commerce PCM

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Manage storefront
multimedia content within
Hybris Commerce SmartEdit
and DAM for SAP®
Digital Asset Management for SAP® Solutions 16.4
Support SAP® Hybris Commerce SmartEdit

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Digital Asset Management for SAP® Solutions 16.4
Support SAP® Hybris Cloud for Customer
Additional tab with
SSO with all media
associated to the
account “Brightster
Denmark”

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Digital Asset Management for SAP® Solutions 16.4
Media Content Synchronization
Ability to associate folder in OpenText Media
Management with SAP® Hybris Cloud for
Customer Business Objects
Automatic digital asset synchronization either
creating new content or changing versions
Possibility to see shared content with Business
Objects
Lookup for not related content in different folders
and link it with the Business Object in context

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Digital Asset Management for SAP® Solutions 16.4
Support SAP® Hybris Cloud for Customer Mobile App
Link digital asset in
ATTACHMENT Table of the
Business Object in context
New versions or deletion of digital assets in
OpenText Media Management, which are linked
over different attachment tables, are automatically
reflected in SAP® Hybris Cloud for Customer

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Digital Asset Management for SAP® Solutions 16.4
Support SAP® Hybris Cloud for Customer Mobile App
Attachment synchronization
happens out of the box for
Mobile version of Cloud for
Customer
If App is configured, Offline
mode is also covered

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@opentext @diefenbruch
@jon_beardsley
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